The Middle East Electronic Health Records Summit 2011 provided a venue for regional e-health stakeholders to address challenges of EHR implementation. The summit examined major challenges, latest technology capabilities, and how to successfully project manage EHR adoption and create effective post-implementation strategies. Key topics included designing and procuring EHR systems, transitioning to e-health environments, and integrating EHR with existing systems. The summit aimed to help the region explore the full benefits of automated e-health.

1. Middle East
ELECTRONIC
HEALTH RECORDS
Summit 2011
Successfully implementing and realising the full benefits of EHR to establish an
inter-connected e-health environment
International summit: 21 & 22 March 2011
Interactive workshops: 20 & 23 March 2011 Boo
k an
Manama, Kingdom of Bahrain pay d
15 J befo
an re
and uary 201
sa v 1
US $ e up to
750
Key topics covered in the Middle East Electronic
Keynote speakers include: Health Records Summit:
• Mohammad Alyemeni, Advisor to the Minister of Health & · Designing, selecting and procuring an electronic health records
General Supervisor of ICT, Ministry of Health, KSA system that meets your requirements
• Eng. Sobhi Baterjee, Founder, President & CEO
Saudi German Hospitals, KSA · Successfully transitioning to an e-health environment
• Abdul Rahman Al Touqi, Director General of Information
Technology, Ministry of Health, Oman · Integrating EHR with existing patient management systems
• Ebrahim Al Nawakhtha, Director, Health Information
Directorate, Ministry of Health, Bahrain · Creating an effective post-implementation support, improvement
• Dr. Saadi Taher, Executive Director of Medical Services and review strategy
Saudi National Guard Health Affairs, KSA
• Khalid Lootah, CEO, Support Services, Ministry of Health, UAE · Effectively implementing and integrating PACS systems
• Dr. Tej Maini, CEO, Sheikh Khalifa Medical City, UAE into the EHR
• Mohammad Al Redha, Acting Director Health Data &
Information Analysis Department – Health Policy & Strategy
Sector, Dubai Healthcare Authority, UAE
For more information or to register
Tel: +971 4 364 2975 Fax: +971 4 363 1938 Email: enquiry@iqpc.ae
www.electronichealthrecordsme.com
Associate sponsors:
Supported by: Media partners: Researched and developed by:

2. Essential interactive workshops:
Sunday 20 & Wednesday 23 March 2011
IQPC’s workshops are unique opportunities to spend valuable time with industry experts. These interactive sessions are extended
to ensure that you will get to the heart of the key electronic health records challenges and uncover practical solutions to help you
sucessfully realise the full benefits of a fully integrated e-health environment!
Pre-summit workshop Post-summit workshops
Sunday 20 March 2011 Wednesday 23 March 2011
Registration for the day begins at 08:00 Registration for the day begins at 08:00
Workshop A Workshop B
08:30 – 17:30 08:30 – 12:30
Designing, selecting and procuring an Electronic Health Successfully transitioning to an e-health environment –
Records (EHR) system that meets your requirements project management excellence for EHR
Moving to an e-health environment is a must for all health Electronic health records implementations are very complex and
providers in order to manage the future demands and challenges almost always take more time and budget than originally planned.
they will face. Implementing an EHR system however, is not an It is essential to get as much of it right the first time around to
easy task and often involves significant financial, operational and avoid costly re-configuration and re-design. This workshop will
human resource commitment. This workshop will take you take you through the project management essentials on how to
through the process of finding out the best solution for your best handle an EHR implementation and keep all key
organisation and take you through the process of selecting stakeholders on board and happy with the results.
and procuring a system that meets your requirements.
Benefits of attending:
Benefits of attending: • Setting realistic expectations on the time, budget and scope of
• Defining your requirements of an EHR system the implementation project
• Understanding whether to integrate with existing HIS systems • Building a strong project team with clearly defined roles and
or implement a new one responsibilities
• Preparing the tender for an EHR that meets your needs • Developing outstanding relationships with your technology
• Evaluating potential partners and systems partners to achieve success
• Building-in a clearly defined post-implementation strategy • Gaining clinician buy-in for the new system
into the contract • Reviewing common challenges for EHR implementations
• Enabling sufficient knowledge transfer to your staff in using
the system
Workshop C
Workshop facilitator: 13:30 – 17:30
Ben Stanberry, Principal Consultant, Oliva Health, UAE
Creating an effective post-implementation support,
improvement and review strategy
The most challenging parts of any EHR implementation to
manage are the post-implementation period as it is usually not
well defined and there is often limited support from system
providers. This is also the period that can lead to costs spiralling
out of control due to further changes needing to be implemented.
This workshop will go through the essential steps you must take
to make sure that your EHR system has an adequate post-
implementation maintenance strategy in place to ensure you
deliver ROI to your organisation.
Benefits of attending:
• Defining your post-implementation strategy
• Integrating your system maintenance needs into vendor contracts
• Ensuring adequate training and post-implementation support
• Managing maintenance costs to deliver value from the EHR project
IQPC provides business executives around the world with tailored practical summits, large scale events, topical seminars
and in-house training programmes, keeping them up-to-date with industry trends, technological developments and the
regulatory landscape. IQPC’s large scale summits are market leading “must attend” events for their respective industries.
IQPC produces more than 1,700 events annually around the world, and continues to grow. Founded in 1973, IQPC now has offices in major cities
across six continents including: Bengaluru, Berlin, Dubai, London, New York, Sao Paulo, Singapore, Stockholm, Sydney, Johannesburg and
Toronto. IQPC leverages a global research base of best practices to produce an unrivalled portfolio of summits. www.iqpc.ae
For more information or to register Tel: +971 4 364 2975

3. Summit day one: Monday 21 March 2011
08:00 Registration and coffee 13:50 Developing an effective change management strategy
• Overcoming cultural and organisational resistance
08:30 Opening remarks from the Chair to change
• Identifying and developing EHR champions
Key trends and developments in e-health in the Middle East • Managing the expectations for all key stakeholders
• KFSHRC experience in handling change
09:00 Developing Health Information Systems (HIS) and Abdulkarim Almuhanna, M.D., Consultant, Medical &
primary care capability to achieve an interconnected Clinical Informatics Unit, King Faisal Specialist
e-health environment in Saudi Arabia Hospital & Research Centre, KSA
• Reviewing the Kingdom’s development in e-health up
KEYNOTE ADDRESS
to date 14:30 Networking Break
• Examining the project implementation plans
• Defining the Kingdom’s official electronic health record 15:00 Choose your table of discussion and walk away with
and HIS systems great suggestions and experiences from your peers.
• Examining the expanding role of primary care enabled These informal discussions will provide an opportunity to
by an interconnected EHR exchange ideas related specifically to job functions and
Mohammad Alyemeni, Advisor to the Minister of Health interests. The discussion groups are moderated by
& General Supervisor of ICT, Ministry of Health, KSA global and regional experts.
09:40 Creating a unified national electronic health record Roundtable one:
• What constitutes as a health record? Defining the strategy for EHR adoption
• Enabling inter-organisational connectivity and compatibility ROUNDTABLE DISCUSSIONS
• Creating a centralised repository for health data Roundtable two:
• Determining the different levels of information sharing Selecting, tendering and procuring the right EHR
amongst the different user groups solution and partner
Ebrahim Al-Nawakhtha, Director, Health Information
Directorate, Ministry of Health, Bahrain Roundtable three:
Gaining key stakeholder buy-in and uptake of EHR systems
10:20 Networking break
Roundtable four:
10:50 Enabling e-health through a fully integrated Creating a sustainable post-implementation strategy for
interoperability approach your EHR adoption
• Reviewing the integration plans between the private
and public sector health providers in Dubai Roundtable five:
• Integrating standards and integration plans for Moving to a paperless digital environment
the emirate
• Collecting and effectively managing health information Roundtable six:
Dr. Mohammad Al Redha, Acting Director Health Data Measuring the results and effectiveness of EHR systems
& Information Analysis Department – Health Policy &
Strategy Sector, Dubai Healthcare Authority, UAE 16:00 EHR implementation at the NGHA
• The journey so far
PRESENTATION
CASE STUDY
11:30 Integrating EHR with existing patient • Challenges involved
management systems • Analysing the results
• Examining your existing systems and how they can fit Dr. Saadi Taher, Executive Director of Medical Services,
into an upgraded EHR Saudi National Guard Health Affairs, KSA
• Integrating existing data with the new requirements
from health records 16:40 Chair’s closing remarks
• Creating a single point of entry portal for access and
review of patient information 16:50 End of day one
Dr. Ataat Khan, Managing Director
Kameda Infologics, India
12:10 Lunch
Effectively managing the EHR project implementation process
13:10 Successfully project managing the adoption of EHR
• Identifying changes to the existing systems/procedures
• Gaining key stakeholder engagement, alignment
and support
• Designing the implementation process to meet the
set requirements
Khalid Lootah, CEO, Support Services, Ministry
of Health, UAE
Fax: +971 4 363 1938 Email: enquiry@iqpc.ae

4. Summit day two: Tuesday 22 March 2011
08:00 Registration and coffee 13:10 Gaining clinician buy-in for the adoption of EHR
• Reviewing the major issues with the adoption of new
08:30 Opening remarks from the Chair electronic health record systems
• Including senior and junior clinical staff in the
09:00 Effectively enabling e-health and maximising consultation process
healthcare delivery through EHR • Putting together an inclusive EHR project committee
• Establishing automated processes for greater efficiency • Integrating all clinical requirements into the system
CLINICIAN PANEL
DISCUSSION
in the delivery of healthcare before the implementation rollout
• Using e-referrals, e-prescriptions and the Dr. Saadi Taher, Executive Director of Medical Services,
automatic transfer of key patient information Saudi National Guard Health Affairs, KSA
between different departments Eng. Sobhi Baterjee, Chief Executive Officer,
• Integrating EHR, workflow management and Saudi German Hospitals, KSA
patient flow systems for maximum efficiency Osama Al-Swailem MD MA, Chief Medical Information
• Enabling telemedicine and remote treatment to Officer and Director, Medical & Clinical Health
maximise the efficiency of healthcare delivery Informatics, King Faisal Specialist Hospital &
Eng. Sobhi Baterjee, Chief Executive Officer Research Centre (KFSHRC), KSA
Saudi German Hospitals, KSA
13:50 Adapting EHR systems to the local environment
09:40 Developing an effective and sustainable post- • Enabling the localisation of EHR systems
implementation maintenance strategy • Facilitating the transition between the two language
• Developing a post-implementation EHR and calendar formats
maintenance strategy • Demonstrating the results of a fully functioning multi-
• Calculating the TCO, including post-implementation support lingual EHR system
• Reviewing the impact on medical outcomes, service Dr. Abdulkareem Al Olama, Executive Director
quality and financial performance Healthcare Planning & Quality, Dubai Healthcare City
Dr. Tej Maini, Chief Executive Officer, Sheikh Khalifa
Medical City, UAE 14:30 Afternoon networking break
10:20 Morning networking break 15:00 Effectively implementing and integrating PACS
systems into the EHR
10:50 Using clinical information systems to calculate the • Reviewing the integration of PACS and EHR systems
cost of healthcare services • Examining the successful implementation of the
• Developing integrated EHR, patient flow and billing Radiology and Cardiology PACS systems
systems to future proof your healthcare operations • Collecting and effectively managing health information
• Examining the Relative Value Unit (RVU) of services to • Reviewing the clinical impact of PACS
determine their productivity Mousa Alanizi, Associate Executive Director Enterprise
• Linking the clinical and financial needs of the Applications, National Guard Health Affairs, KSA
organisation to understand the cost of services and
justify the cost of care 15:40 Legal and privacy consideration for security and
Osama Al-Swailem MD MA, Chief Medical Information access management of patient information
Officer and Director, Medical & Clinical Health • Reviewing existing and future requirements for patient
Informatics, King Faisal Specialist Hospital & confidentiality in the region
Research Centre (KFSHRC), KSA • Building in the relevant components
• Ensuring adequate privacy and protection for personal
11:30 Creating a centralised national e-health health information
information centre • Developing a legal framework for patient information flow
• Developing a central national e-health records repository Ben Stanberry, Principal Consultant, Oliva Health, UAE
• Collecting and effectively managing health information
• Establishing levels of information access and 16:20 Closing remarks from the Chair
compatibility with different healthcare providers
Session reserved for Health Information Services, UK 16:30 End of day two
12:10 Lunch
www.electronichealthrecordsme.com

5. Middle East Associate sponsors:
ELECTRONIC Agfa HealthCare, a member of the Agfa-
Gevaert Group, is a leading provider of IT-
HEALTH RECORDS enabled clinical workflow and diagnostic
image management solutions, and state-of-
Summit 2011
the-art systems for capturing and processing images in hospitals and
healthcare facilities. Agfa HealthCare has over a century of healthcare
experience related to diagnostic imaging and has been a pioneer on
the healthcare IT market since the early 1990's. The company has an
The Middle East Electronic Health Records Summit 2011 will extensive portfolio encompassing Hospital and Clinical Information
provide a venue for the regional e-health stakeholders to come Systems (HIS/CIS), PACS, Radiology Information Systems (RIS),
together and address the key challenges facing the sucessul advanced clinical applications covering Radiology, Cardiology,
implementation of Electronic Health Records (EHR) systems. Having Orthopaedic and Mammography needs, Data storage, Direct
learned from the mistakes of other implementations world-wide, the Radiography, Computed Radiography, Film & Print solutions and
Disposable Surgical Drapes & Gowns.
region is set to explore the full benefits of automated e-health
environment that will change the shape of healthcare in the near Kameda Infologics (KI) is a provider of
future. Make sure you take part in the unique and timely summit. integrated IT solutions to the healthcare
industry. Since its inception in 2000, it has
strived to develop world-class software
Five key reasons to attend the Middle East Electronic products specializing in Healthcare. It is headquartered at Trivandrum,
Health Records Summit 2011: India, with branches in Delhi, Tokyo,
Jeddah and London.
• Be updated on the key trends and developments in e-health in
the region Infologics partnered with Dr.Kameda, the founder of APIUS Co - which
is a pioneer in the development of paperless solutions to more than 200
• Examine the major challenges facing EHR implementations in hospitals in Japan. KI has developed a user-friendly, integrated,
the region Healthcare Information System (HIS) “Yasasii”. It is a comprehensive,
• Find out the latest capability technology providers have to offer scalable HIS designed for use in various types of clinical settings - from
a primary healthcare center to a multi-specialty tertiary care hospital.
and how it can benefit you
• Examine how to sucessfully project manage EHR and create an HISL was spun-out from
effective post-implementation strategy that delivers results Guy’s & St Thomas’
• Meet the key people and orgnisations spearheading the Hospitals, London in
March 2004, having developed the VECTOR product whilst part of
development of e-health in the region
the National Health Service.
Vector is a multi-disease, chronic
Who should attend and who will I meet? disease/long term care platform capable
of being configured to support local clinical
• Clinical Directors – Medical, Surgery, Nursing, Radiology practice. There are implementations in
• EHR Project Managers Diabetes, Ophthalmology, Lipids, Sickle Cell, Urology, Cardiac Rehab
• Health Informatics and Hypertension, with Renal under development, all sharing a single
• Chief Information Officers (CIOs) patient record.
• Chief Medical Information Officers (CMIOs) The diabetes module covers visits by consultant, nurse specialist,
• Chief Operations Officers (COOs) dietitian, podiatrist paediatrics, and administration, and incorporates
• IT Directors diabetic retinopathy screening in line with the English National
• Health Information Manager Screening Committee guidelines.
• Operations Managers
• IT Managers Cerner is a leading global supplier of
• Medical Records Managers healthcare solutions, healthcare devices
and related services. Everyone from
• Archives Managers
single-doctor practices, to hospitals, to
• Health IT Consultants corporations, to employers, to local, regional and national government
• EHR System Providers agencies use Cerner healthcare solutions and services to remove
paper from the healthcare process, thus creating a safer and more
efficient healthcare system. Cerner solutions are licensed by more
Supported by: than 8,500 facilities around the world, including approximately 2,300
hospitals; 3,400 physician practices covering more than 30,000
physicians; 600 ambulatory facilities, such as laboratories, ambulatory
centers, cardiac facilities, radiology clinics and surgery centers; 700
home-health facilities; and 1,500 retail pharmacies.
Sponsorship & exhibition opportunities
Only at Port Modernisation & Development India will the
highest-level decision makers attend in one place at one time.
They will evaluate products and services and will look to short-
Media partners: list potential suppliers.
• Can you afford to miss out on this opportunity?
• Do you have a product or service that our senior
decision-makers and influencers need?
We have a range of business development / marketing and
sales solutions that will be tailored to specifically deliver on your
business objectives. For more details, call +971 4 364 2975 or
email sponsorship@iqpc.ae

6. Middle East 5 WAYS TO REGISTER
ELECTRONIC International summit: 21 & 22 March 2011
Interactive workshops: 20 & 23 March 2011
Online: www.electronichealthrecordsme.com
HEALTH RECORDS Manama, Kingdom of Bahrain
Phone:
Fax:
+971 4 364 2975
+971 4 363 1938
Summit 2011 Email: enquiry@iqpc.ae
Post: IQPC Dubai FZ LLC
REGISTRATION PO Box 502397
Dubai, UAE
Event Code: 19709.001
Please complete in BLOCK CAPITALS as information Please do not remove this label even if it is not addressed TEAM DISCOUNTS
is used to produce delegate badges. to you.Your Priority Registration Code is printed on the
Please photocopy for multiple bookings. Team discounts available on request. Call +971 4 364 2975
top of the label below. Please quote it when registering:
for more information.
VENUE & ACCOMMODATION
VENUE & ACCOMMODATION:
Hotel and travel costs are not included in the registration fee.
For assistance in your travel and accommodation requirements,
please refer to details below:
Room Reservation
Special / corporate rate for room accommodation is available in
the hotel. You may contact the hotel directly as per the details
above quoting IQPC Middle East or the name of the summit.
Flight reservation:
Contact Anuj Sachev or Charo Marie at SNTTA Travel
& Tours LLC Dubai.
PRIORITY BOOKING FORM
Email: iqpc@snttadubai.com
• Discounts cannot be combined. • Payment prior to summit is mandatory for attendance. Tel: +971 4 282 9000
• Discounts are not valid if payment is received after Fax: +971 4 282 9988
closing date.
www.sntta.com
Book and pay before 15 January 2011 to save up to US $750 Please book at the earliest for your convenience
SUMMIT PRICES
SUMMIT DOCUMENTATION
Summit package Before Before Before Standard
If you cannot make the dates you can still access all of the
15 January 2011 10 February 2011 10 March 2011 price
presentations delivered throughout the summit days for just
Gold package US $4,265 US $4,515 US $4,765 US $5,015 US $450, post event. Contact us on +971 4 364 2975 for further details.
(Summit + 2 workshop days) (Save US $750) (Save US $500) (Save US $250)
PAYMENT:
• Payment is due in full at the time of registration and includes lunches,
Silver package US $3,312 US $3,510 US $3,702 US $3,897 refreshments and detailed summit materials.
(Summit + 1 workshop day) (Save US $585) (Save US $387) (Save US $195) • Your registration will not be confirmed until payment is received and
may be subject to cancellation.
• If a booking is received 10 working days before the summit a credit card
Summit only US $2,124 US $2,250 US $2,375 US $2,499 number will be required to confirm your place, likewise if full payment
(Save US $375) (Save US $249) (Save US $124)
has not been received before the summit date.
DISCOUNTS:
DELEGATE DETAILS
• All 'Early Bird' Discounts require payment at time of registration and
DELEGATE 1 Mr Mrs Ms Dr Other before the cut-off date in order to receive any discount.
• Any other discounts offered by IQPC (including team discounts) must
First Name: Surname: also require payment at the time of registration.
• All discount offers cannot be combined with any other offer.
Email: Telephone:
Job Title: Department:
CANCELLATION, POSTPONEMENT AND SUBSTITUTION POLICY:
Organisation: Nature of business: • You may substitute delegates at any time by providing reasonable
advance notice to IQPC.
Address: • For any cancellations received in writing not less than eight (8) days
prior to the summit, you will receive a 90% credit to be used at another
Postcode: Country: IQPC summit which must occur within one year from the date of
issuance of such credit. An administration fee of 10% of the contract
Telephone: Fax: fee will be retained by IQPC for all permitted cancellations. No credit
will be issued for any cancellations occurring within seven
Dept. Head: Training Manager:
(7) days (inclusive) of the summit.
Name of person completing form if different from delegate: • In the event that IQPC cancels an event for any reason, you will
receive a credit for 100% of the contract fee paid. You may use this
Signature: Date: credit for another IQPC event to be mutually agreed with IQPC, which
must occur within one year from the date of cancellation.
I agree to IQPC’s payment terms • In the event that IQPC postpones an event for any reason and the
If you have not received an acknowledgement before the summit, please call us to confirm your booking. delegate is unable or unwilling to attend on the rescheduled date, you
will receive a credit for 100% of the contract fee paid. You may use this
PAYMENT METHOD credit for another IQPC event to be mutually agreed with IQPC, which
We also accept payment by the following methods: must occur within one year from the date of postponement.
• Except as specified above, no credits will be issued for cancellations.
By Credit Card There are no refunds given under any circumstances.
Please debit my credit card: Visa Mastercard American Express • IQPC is not responsible for any loss or damage as a result of a
substitution, alteration or cancellation/postponement of an event. IQPC
Card No: shall assume no liability whatsoever in the event this summit is
cancelled, rescheduled or postponed due to a fortuitous event, Act
Valid From: Expiry Date: Issue Number: of God, unforeseen occurrence or any other event that renders
performance of this summit impracticable, illegal or impossible.
Card Holder’s name: Signature:
For purposes of this clause, a fortuitous event shall include, but not be
Card billing address: (if different from Co.address) limited to: war, fire, labor strike, extreme weather or other emergency.
Country: Postcode:
PROGRAM CHANGES :
• Please note that speakers and topics were confirmed at the time of
Cheque / Bank Draft: Made payable to IQPC FZ LLC
publishing; however, circumstances beyond the control of the
By Direct Transfer: Please quote AE 00000.000 with remittance advice organisers may necessitate substitutions, alterations or cancellations
of the speakers and/or topics. As such, IQPC reserves the right to
IQPC Bank Details: Account name: INTL QUALITY & PROD CEN FZ LLC
alter or modify the advertised speakers and/or topics if necessary.
Account No.: 020 – 879714 - 100 Swift Code: BBME AEAD Any substitutions or alterations will be updated on our web page
HSBC Bank Middle East Limited, Bur Dubai Branch, P.O. Box: 66, Dubai, UAE. as soon as possible.
All Bank charges to be borne by the payer. Please ensure that IQPC receives the full invoiced amount.
Please tick the appropriate box if you would like to pay by one of these methods and our customer services team YOUR DETAILS:
will contact you directly to finalise the payment. Please email our database manager at enquiry@iqpc.ae and inform
him/her of any incorrect details which will be amended accordingly.
PAYMENT TERMS
Payment is due upon receipt of invoice. Bookings received within 10 working days of the summit require a credit card number to
confirm your place. Payment prior to the event is mandatory for attendance. All bookings gaining the early bird discount must be
paid before the early bird date, otherwise the full rate will be applied and charged. In these instances, payment of the full amount
will be required before entry to the event.