12. Furnish with soul Breaking the design rules helps create a memorable experience
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14. Myth 2: Planning matters most You must get the big picture right before beginning the make-over of a space
15. The one word theatre sports game Get into pairs Take it in turns of saying just one word – building a coherent story
16. The one word theatre sports game Two things that kill the story
17. The one word theatre sports game Two things that kill the story Trying to second-guess where the story is heading
18. The one word theatre sports game Two things that kill the story Trying to second-guess where the story is heading Resisting the lines thrown up by the other actors
19. Conception Analysis of requirements Design Code writing Testing Documentation Launch Maintenance The “Waterfall” approach to software development