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THE STRATEGIC 
BUSINESS MODEL 
CANVAS 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
THE STRATEGIC BUSINESS MODEL CANVAS 
DESCRIBES THE CORRELATIONS BETWEEN 
THE COMPONENTS OF THE STRATEGY. 
A JOURNEY FROM THE CURRENT 
STATUS 
TOWARDS THE STRATEGIC 
DESTINATION, 
WHERE THE NEW TRANSIENT 
COMPETITIVE ADVANTAGE 
THE CURRENT TRANSIENT 
COMPETITIVE ADVANTAGE 
THE NEW TRANSIENT 
COMPETITIVE ADVANTAGE 
STRATEGIC DESTINATION 
WILL BECOME EFFECTIVE. TODAY 
STRATEGIC HORIZON 
TIME 
VALUE 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
STRATEGIC GOALS 
STRATEGIC CHOICES 
THE STRATEGIC BUSINESS MODEL 
COMPONENTS 
CORE CAPABILITIES 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
THE STRATEGIC [CORPORATE] GOALS 
ARE THE KEY QUANTIFIERS OF STRATEGY’S SUCCES 
ALONG THE STRATEGIC HORIZON. 
THEY REPRESENT THE WINNING ASPIRATIONS. 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
Growth Profitability Sustainability 
STRATEGIC CHOICES 
CORE CAPABILITIES 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
THE STRATEGIC CHOICES DEFINE 
THE STRATEGIC POSITIONING. 
THEY ARE GROUPED IN TWO BUILDING BLOCKS: 
• VP VALUE PROPOSITION (HOW-TO-WIN) 
• MB MARKET BOUNDARIES (WHERE-TO-PLAY) 
EACH MAJOR PRODUCT/SERVICE LINE OF A COMPANY 
REQUIRES A SPECIFIC STRATEGIC CHOICES MIX (VP + 
MB), 
BECAUSE THE STRATEGIC POSITIONING MAY BE 
DIFFERENT FOR EACH PRODUCT/SERVICE LINE. 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
Growth Profitability Sustainability 
VP Value Proposition (how-to-win) MB Market Boundaries (where-to-play) 
CORE CAPABILITIES 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
THE CORE CAPABILITIES 
ARE THE ESSENTIAL CAPABILITIES 
REQUIRED TO SUPPORT THE STRATEGIC POSITIONING. 
THERE ARE 8 CORE CAPABILITIES BUILDING BLOCKS. 
THEIR COMPONENTS ARE CORRELATED WITH 
THE STRATEGIC CHOICES THAT THEY ARE SUPPORTING. 
ON THE NEXT SLIDE ARE THE 10 BUILDING BLOCKS 
OF THE STRATEGIC BUSINESS MODEL CANVAS 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
Growth Profitability Sustainability 
VP Value Proposition (how-to-win) MB Market Boundaries (where-to-play) 
KP Key Partners CH Sales Channels CR Customer Relationships 
KA Key Activities & Processes TS Tools & Management Systems 
OR Organizational Resources CS Core Competences & Skills KB Knowledge & Behaviors 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
THE STRATEGIC GOALS ARE ACCOMPLISHED 
AS A RESULT OF SUCCESSFULLY CHANGING 
THE CURRENT STRATEGIC POSITIONING 
INTO A NEW STRATEGIC POSITIONING, 
WHICH IS DEFINED FOR THE STRATEGIC DESTINATION. 
THAT CAN BE DONE ONLY BY DEVELOPING OR ENHANCING 
THE REQUIRED SET OF SUPPORTING CORE CAPABILITIES. 
SO, WE MOVE FROM A CURRENT STRATEGIC BUSINESS MODEL 
TO A NEW STRATEGIC BUSINESS MODEL, WHICH WILL BECOME 
FULLY EFFECTIVE AT THE STRATEGIC DESTINATION. 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
Growth Profitability Sustainability 
VP Value Proposition (how-to-win) MB Market Boundaries (where-to-play) 
THE 2 STRATEGIC CHOICES BUILDING BLOCKS OF THE STRATEGIC POSITIONING 
TODAY STRATEGIC DESTINATION TODAY STRATEGIC DESTINATION 
KP Key Partners CH Sales Channels CR Customer Relationships 
KA Key Activities & Processes TS Tools & Management Systems 
EXISTING REQUIRED 
THE 8 CORE CAPABILITIES BUILDING BLOCKS, SUPPORTING THE STRATEGIC POSITIONING 
OR Organizational Resources CS Core Competences & Skills KB Knowledge & Behaviors 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
THE 10 BUILDING BLOCKS 
OF THE STRATEGIC BUSINESS MODEL CANVAS: 
• 2 STRATEGIC CHOICES BUILDING BLOCKS 
• 8 CORE CAPABILITIES BUILDING BLOCKS 
INSIDE EACH STRATEGIC CHOICES BUILDING BLOCK 
THERE ARE 10 CHOICE ITEMS. 
INSIDE EACH CORE CAPABILITIES BUILDING BLOCK 
THERE ARE 7-12 CAPABILITY ITEMS 
(CORE CAPABILITIES OR CORE CAPABILITY COMPONENTS). 
THE NEXT SLIDE PRESENTS THE DEFAULT CAPABILITY ITEMS. 
YOU SHOULD CUSTOMIZE THEM TO YOU SPECIFICS. 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
Growth Profitability Sustainability 
VP Value Proposition (how-to-win) 
 A1 Low Cost  C1 Exclusive Channel 
 A2 Differentiation  C2 Dominant Exchange 
 B1 Customer Intimacy  C3 Proprietary Standard 
 B2 Added Value  D1 Disruptive Value 
 B3 Horizontal Breadth  D2 Disruptive Innovation 
MB Market Boundaries (where-to-play) 
 E1 Key Segments Market  G1 Collateral Market 
 E2 High-End Market  G2 Substitutes Market 
 E3 Long-Tail Market  G3 New Existing Market 
 F1 Proximity Market  H1 New Concept Market 
 F3 End-Customer Market  H2 Trend Market 
KP Key Partners 
 KP1 Supplier Intimacy / Alternate Suppliers 
 KP2 High-end Market & Specialty Suppliers 
 KP3 R&D and Industry Expertise Partners 
 KP4 Advanced / New Technology Suppliers 
 KP5 Customer-Proximity & Partners 
 KP6 Value-added & SI Partners Eco-system 
 KP7 Trendsetters & Market Researchers 
CH Sales Channels 
 CH1 Low-cost / Outsourced Sales Channels 
 CH2 Specialized / Expert Sales Channels 
 CH3 Direct Pre-Sales & Sales Channels 
 CH4 Automated Sales / e-Commerce 
 CH5 Retail & Customer-Proximity Channels 
 CH6 Integrated Solutions Sales Channels 
 CH7 Indirect Channels / Franchise System 
CR Customer Relationships 
 CR1 Low Cost /Outsourced Customer Support 
 CR2 Dedicated / Expert Customer Support 
 CR3 Customer Advocacy / Ambassadors 
 CR4 Automated / Web Customer Support 
 CR5 Customer-Proximity Support 
 CR6 Partners & Sales Channels Support 
 CR7 Customer Communication / Co-Creation 
KA Key Activities & Processes 
 KA1 Backward Integration  KA2 Forward Integration 
 KA3 Supplier Management  KA4 Outsourcing 
 KA5 Market Research, MarCom.  KA6 Product Portfolio Mgmt. 
 KA7 Innovation, R&D, Prototyping  KA8 Customer Lifecycle Mgmt. 
 KA9 Retail / Category Mgmt.  KA10 Sales Channels Mgmt. 
 KA11 Logistics / Warehousing  KA12 Partners Management 
TS Tools & Management Systems 
 TS1 SCM System  TS2 Outsourcing Mgmt. System 
 TS3 Partner Management System  TS4 Cost-Control System / ERP 
 TS5 CRM & Trouble-Ticket System  TS6 Sales Force Automation 
 TS7 Innovation Mgmt. System  TS8 Performance Mgmt. System 
 TS9 Sales & Op Planning System  TS10 Retail / Logistics / WMS 
 TS11 JIT Production System  TS12 Quality Assurance System 
OR Organizational Resources 
 OR1 Low-Cost / Outsourced Workforce 
 OR2 Product Testing Facilities 
 OR3 Customer Support Center 
 OR4 MIS & Web Presence Infrastructure 
 OR5 Customer -Proximity Infrastructure 
 OR6 Logistics, WH and Retail Facilities 
 OR7 Direct Delivery Infrastructure 
CS Core Competences & Skills 
 CS1 Cost-Control & Continuous Improvement 
 CS2 Customer Acquisition & Retention 
 CS3 Solution & Consultative Selling, SI 
 CS4 Supply & Distribution Management 
 CS5 Logistics and Order Fulfillment 
 CS6 Retail & Category Management 
 CS7 Innovation & Creativity 
KB Knowledge & Behaviors 
 KB1 Detailed Processes Mapping 
 KB2 Market Demographics, Buying Behaviors 
 KB3 Competitive Intelligence 
 KB4 Job To Be Done for Customer Segments 
 KB5 Advanced Technology Solutions 
 KB6 Leadership, Problem-solving, Teamwork 
 KB7 Engagement and Performance-Focus 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
EACH STRATEGIC CHOICE REQUIRES 
FULLY DEVELOPED AND MATURE SUPPORTING CORE CAPABILITIES. 
SEE AN EXAMPLE ON THE NEXT SLIDE. 
COMPARE THE EXISTING CORE CAPABILITIES 
WITH THE CORE CAPABILITIES REQUIRED 
TO SUPPORT THE STRATEGIC CHOICES 
OF THE NEW STRATEGIC BUSINESS MODEL. 
THE COMPARISON WILL COMPLETE THE PICTURE 
OF THE STRATEGIC GAPS THAT HAVE TO BE CLOSED 
THROUGH THE DEVELOPMENT & EXECUTION 
OF THE ANNUAL STRATEGIC PLANS. 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
Growth Profitability Sustainability 
VP Value Proposition (how-to-win) MB Market Boundaries (where-to-play) 
 A1 Low Cost  C1 Exclusive Channel 
 A2 Differentiation  C2 Dominant Exchange 
 B1 Customer Intimacy  C3 Proprietary Standard 
 B2 Added Value  D1 Disruptive Value 
 B3 Horizontal Breadth  D2 Disruptive Innovation 
 E1 Key Segments Market  G1 Collateral Market 
 E2 High-End Market  G2 Substitutes Market 
 E3 Long-Tail Market  G3 New Existing Market 
 F1 Proximity Market  H1 New Concept Market 
 F3 End-Customer Market  H2 Trend Market 
KP Key Partners CH Sales Channels CR Customer Relationships 
 KP1 Supplier Intimacy / Alternate Suppliers 
 KP2 High-end Market & Specialty Suppliers 
 KP3 R&D and Industry Expertise Partners 
 KP4 Advanced / New Technology Suppliers 
 KP5 Customer-Proximity & Partners 
 KP6 Value-added & SI Partners Eco-system 
 KP7 Trendsetters & Market Researchers 
 CH1 Low-cost / Outsourced Sales Channels 
 CH2 Specialized / Expert Sales Channels 
 CH3 Direct Pre-Sales & Sales Channels 
 CH4 Automated Sales / e-Commerce 
 CH5 Retail & Customer-Proximity Channels 
 CH6 Integrated Solutions Sales Channels 
 CH7 Indirect Channels / Franchise System 
 CR1 Low Cost /Outsourced Customer Support 
 CR2 Dedicated / Expert Customer Support 
 CR3 Customer Advocacy / Ambassadors 
 CR4 Automated / Web Customer Support 
 CR5 Customer-Proximity Support 
 CR6 Partners & Sales Channels Support 
 CR7 Customer Communication / Co-Creation 
KA Key Activities & Processes TS Tools & Management Systems 
 KA1 Backward Integration  KA2 Forward Integration 
 KA3 Supplier Management  KA4 Outsourcing 
 KA5 Market Research, MarCom.  KA6 Product Portfolio Mgmt. 
 KA7 Innovation, R&D, Prototyping  KA8 Customer Lifecycle Mgmt. 
 KA9 Retail / Category Mgmt.  KA10 Sales Channels Mgmt. 
 KA11 Logistics / Warehousing  KA12 Partners Management 
 TS1 SCM System  TS2 Outsourcing Mgmt. System 
 TS3 Partner Management System  TS4 Cost-Control System / ERP 
 TS5 CRM & Trouble-Ticket System  TS6 Sales Force Automation 
 TS7 Innovation Mgmt. System  TS8 Performance Mgmt. System 
 TS9 Sales & Op Planning System  TS10 Retail / Logistics / WMS 
 TS11 JIT Production System  TS12 Quality Assurance System 
OR Organizational Resources CS Core Competences & Skills KB Knowledge & Behaviors 
 OR1 Low-Cost / Outsourced Workforce 
 OR2 Product Testing Facilities 
 OR3 Customer Support Center 
 OR4 MIS & Web Presence Infrastructure 
 OR5 Customer-Proximity Infrastructure 
 OR6 Logistics, WH and Retail Facilities 
 OR7 Direct Delivery Infrastructure 
 CS1 Cost-Control & Continuous Improvement 
 CS2 Customer Acquisition & Retention 
 CS3 Solution & Consultative Selling, SI 
 CS4 Supply & Distribution Management 
 CS5 Logistics and Order Fulfillment 
 CS6 Retail & Category Management 
 CS7 Innovation & Creativity 
 KB1 Detailed Processes Mapping 
 KB2 Market Demographics, Buying Behaviors 
 KB3 Competitive Intelligence 
 KB4 Job To Be Done for Customer Segments 
 KB5 Advanced Technology Solutions 
 KB6 Leadership, Problem-solving, Teamwork 
 KB7 Engagement and Performance-Focus 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
SOURCE REFERENCE: 
“PLAYING TO WIN” – ROGER L. MARTIN & A.G. LAFLEY 
“THE DELTA MODEL” – ARNOLDO C. HAX 
“BLUE OCEAN STRATEGY” – W. CHAN KIM & RENEE MAUBORGNE 
“THE INNOVATOR’S DILEMMA” – CLAYTON M. CHRISTENSEN 
“GOOD STRATEGY / BAD STRATEGY” – RICHARD RUMELT 
“CAPABILITIES-DRIVEN STRATEGY” – STRATEGY& / PWC 
“COMPETITIVE ADVANTAGE” – MICHAEL E. PORTER 
“BUSINESS MODEL GENERATION” – ALEXANDER OSTERWALDER 
“THE END OF COMPETITIVE ADVANTAGE”– RITA GUNTHER McGRATH 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
FOR A COPY OF THIS SLIDE PACK AND FOR FURTHER DETAILS ON 
DEFINING THE NEW STRATEGIC BUSINESS MODEL 
DETERMINING THE STRATEGIC GAPS, REQUIRED FOR 
THE STRATEGIC PLAN DEVELOPMENT & EXECUTION 
E-MAIL: 
MIONESCU@STRATEGSYS.COM 
© 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING

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STRATEGIC BUSINESS MODEL CANVAS V2.0

  • 1. THE STRATEGIC BUSINESS MODEL CANVAS © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 2. THE STRATEGIC BUSINESS MODEL CANVAS DESCRIBES THE CORRELATIONS BETWEEN THE COMPONENTS OF THE STRATEGY. A JOURNEY FROM THE CURRENT STATUS TOWARDS THE STRATEGIC DESTINATION, WHERE THE NEW TRANSIENT COMPETITIVE ADVANTAGE THE CURRENT TRANSIENT COMPETITIVE ADVANTAGE THE NEW TRANSIENT COMPETITIVE ADVANTAGE STRATEGIC DESTINATION WILL BECOME EFFECTIVE. TODAY STRATEGIC HORIZON TIME VALUE © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 3. STRATEGIC GOALS STRATEGIC CHOICES THE STRATEGIC BUSINESS MODEL COMPONENTS CORE CAPABILITIES © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 4. THE STRATEGIC [CORPORATE] GOALS ARE THE KEY QUANTIFIERS OF STRATEGY’S SUCCES ALONG THE STRATEGIC HORIZON. THEY REPRESENT THE WINNING ASPIRATIONS. © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 5. Growth Profitability Sustainability STRATEGIC CHOICES CORE CAPABILITIES © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 6. THE STRATEGIC CHOICES DEFINE THE STRATEGIC POSITIONING. THEY ARE GROUPED IN TWO BUILDING BLOCKS: • VP VALUE PROPOSITION (HOW-TO-WIN) • MB MARKET BOUNDARIES (WHERE-TO-PLAY) EACH MAJOR PRODUCT/SERVICE LINE OF A COMPANY REQUIRES A SPECIFIC STRATEGIC CHOICES MIX (VP + MB), BECAUSE THE STRATEGIC POSITIONING MAY BE DIFFERENT FOR EACH PRODUCT/SERVICE LINE. © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 7. Growth Profitability Sustainability VP Value Proposition (how-to-win) MB Market Boundaries (where-to-play) CORE CAPABILITIES © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 8. THE CORE CAPABILITIES ARE THE ESSENTIAL CAPABILITIES REQUIRED TO SUPPORT THE STRATEGIC POSITIONING. THERE ARE 8 CORE CAPABILITIES BUILDING BLOCKS. THEIR COMPONENTS ARE CORRELATED WITH THE STRATEGIC CHOICES THAT THEY ARE SUPPORTING. ON THE NEXT SLIDE ARE THE 10 BUILDING BLOCKS OF THE STRATEGIC BUSINESS MODEL CANVAS © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 9. Growth Profitability Sustainability VP Value Proposition (how-to-win) MB Market Boundaries (where-to-play) KP Key Partners CH Sales Channels CR Customer Relationships KA Key Activities & Processes TS Tools & Management Systems OR Organizational Resources CS Core Competences & Skills KB Knowledge & Behaviors © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 10. THE STRATEGIC GOALS ARE ACCOMPLISHED AS A RESULT OF SUCCESSFULLY CHANGING THE CURRENT STRATEGIC POSITIONING INTO A NEW STRATEGIC POSITIONING, WHICH IS DEFINED FOR THE STRATEGIC DESTINATION. THAT CAN BE DONE ONLY BY DEVELOPING OR ENHANCING THE REQUIRED SET OF SUPPORTING CORE CAPABILITIES. SO, WE MOVE FROM A CURRENT STRATEGIC BUSINESS MODEL TO A NEW STRATEGIC BUSINESS MODEL, WHICH WILL BECOME FULLY EFFECTIVE AT THE STRATEGIC DESTINATION. © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 11. Growth Profitability Sustainability VP Value Proposition (how-to-win) MB Market Boundaries (where-to-play) THE 2 STRATEGIC CHOICES BUILDING BLOCKS OF THE STRATEGIC POSITIONING TODAY STRATEGIC DESTINATION TODAY STRATEGIC DESTINATION KP Key Partners CH Sales Channels CR Customer Relationships KA Key Activities & Processes TS Tools & Management Systems EXISTING REQUIRED THE 8 CORE CAPABILITIES BUILDING BLOCKS, SUPPORTING THE STRATEGIC POSITIONING OR Organizational Resources CS Core Competences & Skills KB Knowledge & Behaviors © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 12. THE 10 BUILDING BLOCKS OF THE STRATEGIC BUSINESS MODEL CANVAS: • 2 STRATEGIC CHOICES BUILDING BLOCKS • 8 CORE CAPABILITIES BUILDING BLOCKS INSIDE EACH STRATEGIC CHOICES BUILDING BLOCK THERE ARE 10 CHOICE ITEMS. INSIDE EACH CORE CAPABILITIES BUILDING BLOCK THERE ARE 7-12 CAPABILITY ITEMS (CORE CAPABILITIES OR CORE CAPABILITY COMPONENTS). THE NEXT SLIDE PRESENTS THE DEFAULT CAPABILITY ITEMS. YOU SHOULD CUSTOMIZE THEM TO YOU SPECIFICS. © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 13. Growth Profitability Sustainability VP Value Proposition (how-to-win)  A1 Low Cost  C1 Exclusive Channel  A2 Differentiation  C2 Dominant Exchange  B1 Customer Intimacy  C3 Proprietary Standard  B2 Added Value  D1 Disruptive Value  B3 Horizontal Breadth  D2 Disruptive Innovation MB Market Boundaries (where-to-play)  E1 Key Segments Market  G1 Collateral Market  E2 High-End Market  G2 Substitutes Market  E3 Long-Tail Market  G3 New Existing Market  F1 Proximity Market  H1 New Concept Market  F3 End-Customer Market  H2 Trend Market KP Key Partners  KP1 Supplier Intimacy / Alternate Suppliers  KP2 High-end Market & Specialty Suppliers  KP3 R&D and Industry Expertise Partners  KP4 Advanced / New Technology Suppliers  KP5 Customer-Proximity & Partners  KP6 Value-added & SI Partners Eco-system  KP7 Trendsetters & Market Researchers CH Sales Channels  CH1 Low-cost / Outsourced Sales Channels  CH2 Specialized / Expert Sales Channels  CH3 Direct Pre-Sales & Sales Channels  CH4 Automated Sales / e-Commerce  CH5 Retail & Customer-Proximity Channels  CH6 Integrated Solutions Sales Channels  CH7 Indirect Channels / Franchise System CR Customer Relationships  CR1 Low Cost /Outsourced Customer Support  CR2 Dedicated / Expert Customer Support  CR3 Customer Advocacy / Ambassadors  CR4 Automated / Web Customer Support  CR5 Customer-Proximity Support  CR6 Partners & Sales Channels Support  CR7 Customer Communication / Co-Creation KA Key Activities & Processes  KA1 Backward Integration  KA2 Forward Integration  KA3 Supplier Management  KA4 Outsourcing  KA5 Market Research, MarCom.  KA6 Product Portfolio Mgmt.  KA7 Innovation, R&D, Prototyping  KA8 Customer Lifecycle Mgmt.  KA9 Retail / Category Mgmt.  KA10 Sales Channels Mgmt.  KA11 Logistics / Warehousing  KA12 Partners Management TS Tools & Management Systems  TS1 SCM System  TS2 Outsourcing Mgmt. System  TS3 Partner Management System  TS4 Cost-Control System / ERP  TS5 CRM & Trouble-Ticket System  TS6 Sales Force Automation  TS7 Innovation Mgmt. System  TS8 Performance Mgmt. System  TS9 Sales & Op Planning System  TS10 Retail / Logistics / WMS  TS11 JIT Production System  TS12 Quality Assurance System OR Organizational Resources  OR1 Low-Cost / Outsourced Workforce  OR2 Product Testing Facilities  OR3 Customer Support Center  OR4 MIS & Web Presence Infrastructure  OR5 Customer -Proximity Infrastructure  OR6 Logistics, WH and Retail Facilities  OR7 Direct Delivery Infrastructure CS Core Competences & Skills  CS1 Cost-Control & Continuous Improvement  CS2 Customer Acquisition & Retention  CS3 Solution & Consultative Selling, SI  CS4 Supply & Distribution Management  CS5 Logistics and Order Fulfillment  CS6 Retail & Category Management  CS7 Innovation & Creativity KB Knowledge & Behaviors  KB1 Detailed Processes Mapping  KB2 Market Demographics, Buying Behaviors  KB3 Competitive Intelligence  KB4 Job To Be Done for Customer Segments  KB5 Advanced Technology Solutions  KB6 Leadership, Problem-solving, Teamwork  KB7 Engagement and Performance-Focus © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 14. EACH STRATEGIC CHOICE REQUIRES FULLY DEVELOPED AND MATURE SUPPORTING CORE CAPABILITIES. SEE AN EXAMPLE ON THE NEXT SLIDE. COMPARE THE EXISTING CORE CAPABILITIES WITH THE CORE CAPABILITIES REQUIRED TO SUPPORT THE STRATEGIC CHOICES OF THE NEW STRATEGIC BUSINESS MODEL. THE COMPARISON WILL COMPLETE THE PICTURE OF THE STRATEGIC GAPS THAT HAVE TO BE CLOSED THROUGH THE DEVELOPMENT & EXECUTION OF THE ANNUAL STRATEGIC PLANS. © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 15. Growth Profitability Sustainability VP Value Proposition (how-to-win) MB Market Boundaries (where-to-play)  A1 Low Cost  C1 Exclusive Channel  A2 Differentiation  C2 Dominant Exchange  B1 Customer Intimacy  C3 Proprietary Standard  B2 Added Value  D1 Disruptive Value  B3 Horizontal Breadth  D2 Disruptive Innovation  E1 Key Segments Market  G1 Collateral Market  E2 High-End Market  G2 Substitutes Market  E3 Long-Tail Market  G3 New Existing Market  F1 Proximity Market  H1 New Concept Market  F3 End-Customer Market  H2 Trend Market KP Key Partners CH Sales Channels CR Customer Relationships  KP1 Supplier Intimacy / Alternate Suppliers  KP2 High-end Market & Specialty Suppliers  KP3 R&D and Industry Expertise Partners  KP4 Advanced / New Technology Suppliers  KP5 Customer-Proximity & Partners  KP6 Value-added & SI Partners Eco-system  KP7 Trendsetters & Market Researchers  CH1 Low-cost / Outsourced Sales Channels  CH2 Specialized / Expert Sales Channels  CH3 Direct Pre-Sales & Sales Channels  CH4 Automated Sales / e-Commerce  CH5 Retail & Customer-Proximity Channels  CH6 Integrated Solutions Sales Channels  CH7 Indirect Channels / Franchise System  CR1 Low Cost /Outsourced Customer Support  CR2 Dedicated / Expert Customer Support  CR3 Customer Advocacy / Ambassadors  CR4 Automated / Web Customer Support  CR5 Customer-Proximity Support  CR6 Partners & Sales Channels Support  CR7 Customer Communication / Co-Creation KA Key Activities & Processes TS Tools & Management Systems  KA1 Backward Integration  KA2 Forward Integration  KA3 Supplier Management  KA4 Outsourcing  KA5 Market Research, MarCom.  KA6 Product Portfolio Mgmt.  KA7 Innovation, R&D, Prototyping  KA8 Customer Lifecycle Mgmt.  KA9 Retail / Category Mgmt.  KA10 Sales Channels Mgmt.  KA11 Logistics / Warehousing  KA12 Partners Management  TS1 SCM System  TS2 Outsourcing Mgmt. System  TS3 Partner Management System  TS4 Cost-Control System / ERP  TS5 CRM & Trouble-Ticket System  TS6 Sales Force Automation  TS7 Innovation Mgmt. System  TS8 Performance Mgmt. System  TS9 Sales & Op Planning System  TS10 Retail / Logistics / WMS  TS11 JIT Production System  TS12 Quality Assurance System OR Organizational Resources CS Core Competences & Skills KB Knowledge & Behaviors  OR1 Low-Cost / Outsourced Workforce  OR2 Product Testing Facilities  OR3 Customer Support Center  OR4 MIS & Web Presence Infrastructure  OR5 Customer-Proximity Infrastructure  OR6 Logistics, WH and Retail Facilities  OR7 Direct Delivery Infrastructure  CS1 Cost-Control & Continuous Improvement  CS2 Customer Acquisition & Retention  CS3 Solution & Consultative Selling, SI  CS4 Supply & Distribution Management  CS5 Logistics and Order Fulfillment  CS6 Retail & Category Management  CS7 Innovation & Creativity  KB1 Detailed Processes Mapping  KB2 Market Demographics, Buying Behaviors  KB3 Competitive Intelligence  KB4 Job To Be Done for Customer Segments  KB5 Advanced Technology Solutions  KB6 Leadership, Problem-solving, Teamwork  KB7 Engagement and Performance-Focus © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 16. SOURCE REFERENCE: “PLAYING TO WIN” – ROGER L. MARTIN & A.G. LAFLEY “THE DELTA MODEL” – ARNOLDO C. HAX “BLUE OCEAN STRATEGY” – W. CHAN KIM & RENEE MAUBORGNE “THE INNOVATOR’S DILEMMA” – CLAYTON M. CHRISTENSEN “GOOD STRATEGY / BAD STRATEGY” – RICHARD RUMELT “CAPABILITIES-DRIVEN STRATEGY” – STRATEGY& / PWC “COMPETITIVE ADVANTAGE” – MICHAEL E. PORTER “BUSINESS MODEL GENERATION” – ALEXANDER OSTERWALDER “THE END OF COMPETITIVE ADVANTAGE”– RITA GUNTHER McGRATH © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING
  • 17. FOR A COPY OF THIS SLIDE PACK AND FOR FURTHER DETAILS ON DEFINING THE NEW STRATEGIC BUSINESS MODEL DETERMINING THE STRATEGIC GAPS, REQUIRED FOR THE STRATEGIC PLAN DEVELOPMENT & EXECUTION E-MAIL: MIONESCU@STRATEGSYS.COM © 2014-2015 STRATEGIC STRATEGIC BUSINESS MODEL CANVAS V2.0 SYSTEMS CONSULTING