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End of 2014 Update
September 26, 2014
End of 2014 Update
• Intro
• Where we were
• What we accomplished this year
• Where are we going
• What do we need to do
• Close / Recap / Housekeeping
End of 2014 Update
• Where we were 365 days ago …
– Battle Fatigued staff
– 5 radio stations, 3 control boards
– Some things coming out of the speakers that needed to be
addressed
– Lack of focus and “mission” in many departments
– Infrastructure that was falling apart and lacking
– Frayed Community & Client Relationships
– Selling in the month, until the last day of the month
– “Good Enough” was accepted as the standard
• “It’s TOO HARD”
– Settled for second best
– Initiatives
– Everything ran through the GM Office
Made it through the day!
End of 2014 Update
• What have we accomplished so far?
– A definition of our “Mission”
• Creating Long Term Customers (Clients, Listeners,
Employees) and sell a lot of advertising
People are starting to run in their lanes
My job is to put you in lanes. Your job is to move FAST & WORK HARD
When you start getting out of your lanes, I bring you back
Before After
End of 2014 Update
• What have we accomplished so far?
– 5 redefined products (station logos)
End of 2014 Update
• What have we accomplished so far?
– The beginning of something good in the sales
department
• Focus on clients and results
• Not just “making a sale”
• Talent and more talent and more talent
• Coach and develop the talent
• Cleaned up our “interactive” act
• NO Initiatives … NO, NO, NO
– One Initiative: Create Long-term Customers
• A real process for how we’re going to do it
End of 2014 Update
• What have we accomplished so far?
– Business-wise, we put ourselves in a position to
WIN BIG
• Fixed some expense issues
• Un-wound some bad contracts (a couple more to go)
End of 2014 Update
• What have we accomplished so far?
– Big deal, show me some numbers …
• La Movida 1330 will bill $188K for the fiscal year vs.
$66K as Funny 1330 in previous fiscal
• 104-9 The X is up 4% in Q3 and up 10% in Q4
• BULL is up 7% in August and 13% in September vs. BOB-
FM
• August was 9% more profitable than last August
• 2014 fiscal should end around 15% profit margin on
operations
We’re
End of 2014 Update
• Where are we going?
– The #1 LOCAL Media company in Rockford in 3-4 years
– by revenue and reputation
– Executing the plan:
• Sales: Focus on Keys, Targets, Talent, and “Oh WOW!”
customer service (and getting more results for long-term
customers)
• Programming: BULL PD by mid-October; focus on each brand
for GROWTH
• Business: Clear and precise plans to keep the place running
smoothly
• Digital / Interactive: A task force to examine where we go in
the future
• Promotions / Events / Marketing: Do Some
End of 2014 Update
• Remember we mentioned that everything ran
through the GM’s office … (or another
manager’s office)
• That started to end one year ago … It really
ends NOW
No More Monkeys
End of 2014 Update
• My role (and the other manager’s roles):
– Set the vision and mission (Me = Company &
Managers = Department)
– Hire, retain, and coach talented players
– Process & Accountability
– Make sure there’s enough cash to pay bills
Are We Still Doing This?
End of 2014 Update
• Make the competition hurt economically
– Nothing happens until there’s pain in the wallet
Don’t really want to hear about other guys’ ratings, packages, low rates, etc. It’s just
a distraction – we beat them by hurting their profits & force changes. It happened
here over the past 10 years.
End of 2014 Update
• “Play Your Game”
Don’t get distracted from the mission and the game plan.
Focus on the strategy and what’s important and we’ll win.
End of 2014 Update
• How can we get a new building? Earn it
End of 2014 Update
• “We’ve always done it this way”
End of 2014 Update
• Set a goal
• Take Action
• Make a plan
• Work the plan
• Achieve
• Growth
• Win
Media: Individual Sport with Team
Consequences
End of 2019 Update
• $7 million dollar company – doubled our
revenues
• $2.1 million dollars in operating profits
• Vibrant and respected brands, distributed
where our customers expect us to be
• Employees who come to work to execute and
achieve and grow (without being ordered
around) at a brand new building
End of 2014 Update
• YOU are responsible for the success of this
company – not me, not a board member
• Raise your bar each hour we work
This One

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End of 2014 update

  • 1. End of 2014 Update September 26, 2014
  • 2.
  • 3. End of 2014 Update • Intro • Where we were • What we accomplished this year • Where are we going • What do we need to do • Close / Recap / Housekeeping
  • 4. End of 2014 Update • Where we were 365 days ago … – Battle Fatigued staff – 5 radio stations, 3 control boards – Some things coming out of the speakers that needed to be addressed – Lack of focus and “mission” in many departments – Infrastructure that was falling apart and lacking – Frayed Community & Client Relationships – Selling in the month, until the last day of the month – “Good Enough” was accepted as the standard • “It’s TOO HARD” – Settled for second best – Initiatives – Everything ran through the GM Office
  • 5. Made it through the day!
  • 6. End of 2014 Update • What have we accomplished so far? – A definition of our “Mission” • Creating Long Term Customers (Clients, Listeners, Employees) and sell a lot of advertising
  • 7. People are starting to run in their lanes My job is to put you in lanes. Your job is to move FAST & WORK HARD When you start getting out of your lanes, I bring you back Before After
  • 8. End of 2014 Update • What have we accomplished so far? – 5 redefined products (station logos)
  • 9.
  • 10. End of 2014 Update • What have we accomplished so far? – The beginning of something good in the sales department • Focus on clients and results • Not just “making a sale” • Talent and more talent and more talent • Coach and develop the talent • Cleaned up our “interactive” act • NO Initiatives … NO, NO, NO – One Initiative: Create Long-term Customers • A real process for how we’re going to do it
  • 11. End of 2014 Update • What have we accomplished so far? – Business-wise, we put ourselves in a position to WIN BIG • Fixed some expense issues • Un-wound some bad contracts (a couple more to go)
  • 12. End of 2014 Update • What have we accomplished so far? – Big deal, show me some numbers … • La Movida 1330 will bill $188K for the fiscal year vs. $66K as Funny 1330 in previous fiscal • 104-9 The X is up 4% in Q3 and up 10% in Q4 • BULL is up 7% in August and 13% in September vs. BOB- FM • August was 9% more profitable than last August • 2014 fiscal should end around 15% profit margin on operations
  • 13.
  • 15.
  • 16. End of 2014 Update • Where are we going? – The #1 LOCAL Media company in Rockford in 3-4 years – by revenue and reputation – Executing the plan: • Sales: Focus on Keys, Targets, Talent, and “Oh WOW!” customer service (and getting more results for long-term customers) • Programming: BULL PD by mid-October; focus on each brand for GROWTH • Business: Clear and precise plans to keep the place running smoothly • Digital / Interactive: A task force to examine where we go in the future • Promotions / Events / Marketing: Do Some
  • 17. End of 2014 Update • Remember we mentioned that everything ran through the GM’s office … (or another manager’s office) • That started to end one year ago … It really ends NOW No More Monkeys
  • 18. End of 2014 Update • My role (and the other manager’s roles): – Set the vision and mission (Me = Company & Managers = Department) – Hire, retain, and coach talented players – Process & Accountability – Make sure there’s enough cash to pay bills
  • 19. Are We Still Doing This?
  • 20. End of 2014 Update • Make the competition hurt economically – Nothing happens until there’s pain in the wallet Don’t really want to hear about other guys’ ratings, packages, low rates, etc. It’s just a distraction – we beat them by hurting their profits & force changes. It happened here over the past 10 years.
  • 21. End of 2014 Update • “Play Your Game” Don’t get distracted from the mission and the game plan. Focus on the strategy and what’s important and we’ll win.
  • 22. End of 2014 Update • How can we get a new building? Earn it
  • 23. End of 2014 Update • “We’ve always done it this way”
  • 24. End of 2014 Update • Set a goal • Take Action • Make a plan • Work the plan • Achieve • Growth • Win
  • 25. Media: Individual Sport with Team Consequences
  • 26. End of 2019 Update • $7 million dollar company – doubled our revenues • $2.1 million dollars in operating profits • Vibrant and respected brands, distributed where our customers expect us to be • Employees who come to work to execute and achieve and grow (without being ordered around) at a brand new building
  • 27. End of 2014 Update • YOU are responsible for the success of this company – not me, not a board member • Raise your bar each hour we work This One