The document discusses marketing strategies and trends, focusing on the importance of perception over reality in marketing. It uses examples to illustrate how the South African Post Office is commonly perceived by the public. The document then discusses challenges in business and advises establishing clear social media goals, listening to the market, and participating in conversations without spamming. Major marketing trends highlighted are honesty, less interruption, showing over telling, online video, targeting, and integrated strategies. Examples are given of companies like Dell, Comcast, and Starbucks effectively using social media.
5. Marketing is NOT about
reality. Marketing is
about perception!
It is more important what
people THINK you are
than what you
ACTUALLY are
6. Imagine the South African
Post Office was a living,
breathing human being
and not an institution or
company.
In your mind,
is the Post
Office…
MALE OR
FEMALE?
7. Imagine the South African
Post Office was a living,
breathing human being
and not an institution or
company.
In your mind,
how OLD is
the Post
Office?
8. Imagine the South African
Post Office was a living,
breathing human being
and not an institution or
company.
In your mind,
where does
the Post
Office LIVE?
9. Imagine the South African
Post Office was a living,
breathing human being
and not an institution or
company.
In your mind,
what does the
Post Office
DRIVE?
10. Imagine the South African
Post Office was a living,
breathing human being
and not an institution or
company.
In your mind,
what does the
Post Office
DRINK?
11. Imagine the South African
Post Office was a living,
breathing human being
and not an institution or
company.
In your mind,
where does
the Post
Office spend
its LEISURE
TIME?
12. Imagine the South African
Post Office was a living,
breathing human being
and not an institution or
company.
In your mind,
would you be
SEEN out in
public with
the Post
Office?
13. Thousands upon
thousands of these
questions always yield the
same results…
Male
50-80 or Ancient
Nowhere near you!
Toyota or Bakkie
Brandy & Coke or Castle
Loftus, Braai or Fishing
NO! NO! NO!
14.
15. Despite what you may read
or hear, it is exceptionally
tough out there.
Turnover is for vanity,
profit is for sanity and cash
flow is reality!
16. Never lose sight of the
underlying reality…
The FRANCHISOR is a
TOP LINE company
The FRANCHISEE runs a
BOTTOM LINE company!
30. First next step is creating a
Corporate Blog.
“The Inside Channel”
Think with your head, write
with your heart.
31. Next step is creating a
LinkedIn profile.
The Formal Face of the
company, the profile
investors should see.
32. Then go and create a
FACEBOOK profile.
The informal side of the
company the one you would
like everyone to see
33. Then go and create a
Twitter account.
The “Cocktail Party” side of
the company, light hearted
and flirtatious
34. Then go and create a
YouTube channel.
The informative side of the
company, the teacher and
the mentor
35. 1. Establish Clear Goals
2. Listen To Your Market
3. Build Channels And Platforms
4. Engage With Your Market
5. Participate In Conversations
6. Don’t Ever SPAM!