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1. ‘eNgaging Change’
Leading Change Effectively
Nick Fewings, Managing Director, Ngagementworks
Ngagementworks exists to partner with organisations to deliver cutting-edge, experiential
learning programmes that engage individuals and motivate teams and in doing so transform
them and enable them to achieve greater success.

2. Fact: 70% of business change fails
to achieve desired goals
2. Lack of understanding of team skills
3. Lack of effective engagement
with stakeholders
1. Lack of strong leadership
Source: NAO/OGC
– Know yourself
– Know your team
– Know your audience

3. Extract Of Research Data
Sector
Project
Team
Size
Project
Timescal
e
Issue 1 Issue 2 Issue 3
Oil & Gas 100 3 years Communication Many sub-sites
Size of
stakeholder
community
(5,000)
Transportation
50 with 500
contractors 1 year Diverse Stakeholder
Groups
Strengths of project
team
Storage
(Central
London)
Medical 40 3-4 years Stakeholder
Communication
External vendor
relationships
Resistance
Telecoms 25 - 250 3-4 years Lack of corporate
leadership
Stakeholder
Buy-in
Lack of
planning and
scope creep

4. Objectives
To introduce a colourful model of human behaviours that will
allow you to:
• Understand behavioural differences and needs
• Think about how your team may help or hinder stakeholder
management
• Consider how this knowledge may be used to manage
change more effectively by obtaining buy-in and commitment
from your stakeholders

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