As we enter the last lap of the 2012 BMC elections, the poll turf is buzzing with activity. Political parties are declaring the list of candidates, incumbents are either sulking or rejoicing, preparations for canvassing are going on in full swing, strategies are being decided behind closed doors or open forums, and media too is stirring the pot with great vigour and vigilance. In the ensuing melee, we at Praja decided to prioritise the top few issues that the citizen of Mumbai have been complaining about. Based on complaints filed with the BMC over the past 3 years in each ward, we have listed down three top issues in civic, health and education segments. For good measure, we also took into consideration the results of the perception survey we conducted during May last year against a sample of over 28,707 citizen of Mumbai. This paper is not meant to be an indictment of the past performances. It should actually be taken as the agenda for the next lot of councillors who will be elected by the citizen. Facts are simple. Each ward has three top issues that its citizens have been complaining about. The onus on tackling these issues rests clearly on the next lot of elected representatives’. Which brings us back to the crux of a democratic process: What exactly is the role of the elected representatives? Over the years, Praja has discovered that our elected representatives do not even attend meetings at the BMC. Worse, both the quality and quantity of the questions asked by our elected representatives in the BMC committee meetings leave a lot be desired. Our elected representatives need to understand that their role in the BMC is to ensure that the BMC administration addresses the grievances. This can only happen if they are armed with data, if they attend the meetings and if they ask the right probing questions. They need to be the sentinels of BMC machinery who execute the work. Let’s hope the newly elected representatives of the BMC keep these agenda in mind during their five year term. And may the best candidate win.

1. www.praja.org
1
WHITE PAPER
Ward-wise Top Issues:
Where Mumbai’s New Municipal Councillors Need to Pay Attention
February 2012
Supported by
FORD FOUNDATION

2. www.praja.org
2
Table of Content
Sr. No. Title
Page
No.
Foreword 4
Graph
1 Civic data of top three Civic Complaints during the period April 2008 to March 2011 5
2 Occurrences of top three Sensitive Diseases/Ailments registered at Municipal
Dispensaries during the period April 2008 to March 2011
6
3 Top three issues as per a Perception Survey 7
TABLE
1 Ward wise Attendance and Questions asked by Councillors in ‘All Committees’
during the period April 2010 to March 2011
8
2 Ward wise Attendance and Questions asked by Councillors in ‘Ward Committee’
during the period April 2010 to March 2011
9
Ward-wise Comparison of Data on Civic Complaints, Health Issues, Education and Perception Survey
with Councillors Attendance, Total No. Of Questions Asked (in all the Committees and in respective
Ward Committee) and No. of Questions Asked on Civic Issues, Health Issues and Education Issues
1 Comparison for ‘A’ Ward 10
2 Comparison for ‘B’ Ward 11
3 Comparison for ‘C’ Ward 12
4 Comparison for ‘D’ Ward 13
5 Comparison for ‘E’ Ward 14
6 Comparison for ‘F/N’ Ward 15
7 Comparison for ‘F/S’ Ward 16
8 Comparison for ‘G/N’ Ward 17
9 Comparison for ‘G/S’ Ward 18
10 Comparison for ‘H/E’ Ward 19
11 Comparison for ‘H/W’ Ward 20

3. www.praja.org
3
12 Comparison for ‘K/E’ Ward 21
13 Comparison for ‘K/W’ Ward 22
14 Comparison for ‘L’ Ward 23
15 Comparison for ‘M/E’ Ward 24
16 Comparison for ‘M/W’ Ward 25
17 Comparison for ‘N’ Ward 26
18 Comparison for ‘P/N’ Ward 27
19 Comparison for ‘P/S’ Ward 28
20 Comparison for ‘R/C’ Ward 29
21 Comparison for ‘R/N’ Ward 30
22 Comparison for ‘R/S’ Ward 31
23 Comparison for ‘S’ Ward 32
24 Comparison for ‘T’ Ward 33

4. www.praja.org
4
1. Foreword
As we enter the last lap of the 2012 BMC elections, the poll turf is buzzing with activity. Political parties are
declaring the list of candidates, incumbents are either sulking or rejoicing, preparations for canvassing are
going on in full swing, strategies are being decided behind closed doors or open forums, and media too is
stirring the pot with great vigour and vigilance.
In the ensuing melee, we at Praja decided to prioritise the top few issues that the citizen of Mumbai have
been complaining about. Based on complaints filed with the BMC over the past 3 years in each ward, we
have listed down three top issues in civic, health and education segments. For good measure, we also took
into consideration the results of the perception survey we conducted during May last year against a sample
of over 28,707 citizen of Mumbai.
This paper is not meant to be an indictment of the past performances. It should actually be taken as the
agenda for the next lot of councillors who will be elected by the citizen. Facts are simple. Each ward has
three top issues that its citizens have been complaining about. The onus on tackling these issues rests
clearly on the next lot of elected representatives’.
Which brings us back to the crux of a democratic process: What exactly is the role of the elected
representatives? Over the years, Praja has discovered that our elected representatives do not even attend
meetings at the BMC. Worse, both the quality and quantity of the questions asked by our elected
representatives in the BMC committee meetings leave a lot be desired.
Our elected representatives need to understand that their role in the BMC is to ensure that the BMC
administration addresses the grievances. This can only happen if they are armed with data, if they attend
the meetings and if they ask the right probing questions. They need to be the sentinels of BMC machinery
who execute the work.
Let’s hope the newly elected representatives of the BMC keep these agenda in mind during their five year
term. And may the best candidate win.
Nitai Mehta
Managing Trustee
Praja Foundation

5. www.praja.org
5
Graph 1: Civic data of top three Civic Complaints during the period April 2008 to March 2011
Inference:
Drainage, Water Supply and License are the ward-wise key top issues across the city as per the civic
complaint system.

6. www.praja.org
6
Graph 2: Occurrences of top three Sensitive Diseases/Ailments registered at Municipal Dispensaries
during the period April 2008 to March 2011
Inference:
As per health statistics on occurrences of sensitive diseases/ailments, the ward-wise top health issues
are related to Diarrhoea and Malaria.

7. www.praja.org
7
Graph 3: Top three issues as per a Perception Survey
Inference:
As per a perception survey of a sample population of 28,707 people, the ward-wise key issues are Water
Logging and Pollution.

8. www.praja.org
8
Table 1: Ward wise Attendance and Questions asked by Councillors in ‘All Committees’ during the period
April 2010 to March 2011
Ward
No. of
Councillors
Attendance
in Meetings
(%)
Total
Question
Question
Per
Person
Questions
asked on
Civic
Questions
asked on
Health
Questions
asked on
Education
A Ward 4 79% 58 15 30 6 5
B Ward 3 37% 15 5 5 0 3
C Ward 4 53% 45 11 26 0 1
D Ward 7 82% 65 9 48 7 3
E Ward 8 70% 91 11 56 7 2
F/N Ward 9 70% 105 12 60 1 4
F/S Ward 7 78% 32 5 9 1 0
G/N Ward 11 71% 99 9 75 5 5
G/S Ward 9 79% 130 14 80 6 18
H/E Ward 10 72% 79 8 38 1 3
H/W Ward 6 68% 60 10 34 1 6
K/E Ward 15 63% 102 7 59 6 5
K/W Ward 13 69% 113 9 55 5 7
L Ward 15 65% 177 12 95 16 4
M/E Ward 13 67% 117 9 65 3 17
M/W Ward 8 57% 84 11 41 8 11
N Ward 12 75% 111 9 78 9 1
P/N Ward 16 68% 135 8 66 2 5
P/S Ward 8 85% 99 12 53 4 3
R/C Ward 9 85% 99 11 54 4 5
R/N Ward 7 77% 74 11 41 5 2
R/S Ward 11 60% 78 7 37 5 12
S Ward 13 66% 78 6 50 7 3
T Ward 6 78% 96 16 51 3 3
Inferences:
In eleven wards, attendance was less than 70%.
In twelve wards, questions asked per person are less than 10.
In two wards, less than 10 questions on Civic issues were asked.
In eleven wards, less than five questions on Health issues were asked.
In three wards, zero or only a single question on Education issues was asked.

9. www.praja.org
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Table 2: Ward wise Attendance and Questions asked by Councillors in ‘Ward Committee’ during the
period April 2010 to March 2011
Ward
No. of
Councillors
Attendance
in ward
committee
(%)
Total
Question
asked in
Ward
Committee
Ward
committee
Question
Per Person
Zero
questions
asked no
of
Councillors
Top Issues asked by
Councillors
A Ward 4 52% 1 0.25 3 Naming/ Renaming of Roads
B Ward 3 31% 6 2 2 Solid Waste Management
C Ward 4 47% 20 5 2 Naming/ Renaming of Roads
D Ward 7 71% 42 6 0 Roads related
E Ward 8 58% 29 4 3 Naming/ Renaming of Roads
F/N Ward 9 51% 28 3 0 Naming/ Renaming of Roads
F/S Ward 7 76% 12 2 1 Naming/ Renaming of Roads
G/N Ward 11 76% 84 8 2 Roads related
G/S Ward 9 76% 57 6 0 Water Supply
H/E Ward 10 71% 20 2 4 Drainage
H/W Ward 6 76% 17 3 1 Naming/ Renaming of Roads
K/E Ward 15 69% 59 4 2 Storm Water Drainage(SWD)
K/W Ward 13 73% 69 5 0 Naming/ Renaming of Roads
L Ward 15 65% 66 4 2 Naming/ Renaming of Roads
M/E Ward 13 73% 71 5 0 Water Supply
M/W Ward 8 62% 36 5 1 Naming/ Renaming of Roads
N Ward 12 70% 70 6 1 Roads related
P/N Ward 16 77% 39 2 6 Naming/ Renaming of Roads
P/S Ward 8 75% 21 3 0 Naming/ Renaming of Roads
R/C Ward 9 87% 36 4 0 Naming/ Renaming of Roads
R/N Ward 7 69% 17 2 2 Water Supply
R/S Ward 11 58% 23 2 3 Naming/ Renaming of Roads
S Ward 13 54% 35 3 3 Roads related/ SWD/license
T Ward 6 76% 35 6 0 Naming/ Renaming of Roads
Inferences:
38 Councillors have not even have asked a single question in Ward committee meetings.
Top questions asked in 14 wards are on Naming/ Renaming of Roads in Ward committee meetings.
In eleven wards, attendance was less than 70% Ward committee meetings.
In 19 Wards less than 6 Questions per councillor is has been asked.
There are only 8 Wards in which all the councillors have asked atleast one question.

10. 1. Comparison for ‘A’ Ward
a) Civic Complaints for the Year April
2008 - 2009
Issues Complaints
Drainage 411
SWM 312
License 246[
30 Questions asked on civic issue during
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurre
nces
Cause
Death
Occurre
nces
Hyperten
sion
2562
Tuberculo
sis
232
Diarrhoea 1213
Hypertens
ion
59
Tubercul
osis
292 Diarrhoea 8
Total 4245 Malaria 2
Six Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Five Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
4 79
As per the Perception Survey of 492 numbers of people in the ward, the top three issues are:
Traffic jams & Congestion of roads and Water Logging during rainy season.
Inference:
Drainage with 1217 complaints in the last three years is top civic issue as per the com
Hypertension with 5269 occurrences is the most sensitive
Corruption is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘A’ have asked only a single question in the Ward
Committee.
10
April 2008 to March 2011
2009 - 2010
Complaints Issues Complaints Issues
Drainage 407 License
SWM 250 Drainage
License 221 SWM
asked on civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurre
nces
Cause
Death
Occurr
ences
Disease
Occurr
Diarrhoea 1440
Tuberculos
is
299 Diarrhoea
Hyperten
sion
1369
Hypertensi
on
48
Hypertens
ion
Malaria 664 Malaria 9 Malaria
Total 3966 Diarrhoea 8 Total
{{{{
asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
7410 7766
162 178
2 7
156 186
48 42
asked on Education issue during the year April 2010 to March 2011
asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
58 15
urvey of 492 numbers of people in the ward, the top three issues are:
Traffic jams & Congestion of roads and Water Logging during rainy season.
Drainage with 1217 complaints in the last three years is top civic issue as per the com
Hypertension with 5269 occurrences is the most sensitive disease; and as per the perception survey,
Councillors from Ward ‘A’ have asked only a single question in the Ward
www.praja.org
2010 - 2011
Issues Complaints
License 439
Drainage 399
SWM 243
April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
1522
Tuberculo
sis
238
1338
Hyperten
sion
37
1221 Diarrhoea 13
4645 Malaria 11
April 2010 to March 2011
2010-2011
7969
172
4
175
46
during the year April 2010 to March 2011
asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
1
urvey of 492 numbers of people in the ward, the top three issues are: Corruption,
Drainage with 1217 complaints in the last three years is top civic issue as per the complaints; while
; and as per the perception survey,
Councillors from Ward ‘A’ have asked only a single question in the Ward

11. 2. Comparison for ‘B’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 - 2009
Issues Complaints
Drainage 1214
SWM 899
License 254
Five Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurre
nces
Diarrhoea 1220
Tubercul
osis
118
Hypertens
ion
436
Hyperten
sion
32
Malaria 274 Diarrhoea 11
Total 2261 Malaria 3
Zero Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Three Questions asked on Education issue
d) Number of Question asked by
No. of Councillors Attendance in (%)
3 37
As per the Perception survey of 363
Traffic jams & Congestion of roads and Water Logging during rainy season.
Inference:
Drainage with 2609 complaints in the last three years is top civic issue as per the complaints; whil
Diarrhoea with 4718 occurrences is the most sensitive
Corruption is the top issue.
During April 2010 and March 2011,
and questions asked per councillor is five, with six questions in the Ward Committee, five on Civic issues
and not even a single question on Health.
11
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Drainage 768 Drainage
SWM 678 SWM
License 309 License
asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurr
ences
Disease
Occurr
Diarrhoea 1654
Tuberculos
is
104 Diarrhoea
Hypertens
ion
750
Hypertensi
on
26
Hypertens
ion
Malaria 552 Malaria 12 Malaria
Total 3295 Diarrhoea 8 Total
asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
2747 2945
121 119
7 6
66 90
42 33
Questions asked on Education issue during the year April 2010 to March 2011
Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
15 5
363 numbers of people in the ward, the top three issues are:
Traffic jams & Congestion of roads and Water Logging during rainy season.
Drainage with 2609 complaints in the last three years is top civic issue as per the complaints; whil
Diarrhoea with 4718 occurrences is the most sensitive disease; and as per the perception survey,
During April 2010 and March 2011, Councillors from Ward ‘B’ have attended only 37% of their meetings
ncillor is five, with six questions in the Ward Committee, five on Civic issues
on Health.
www.praja.org
2010 - 2011
Complaints
Drainage 627
541
450
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
1844
Tuberculo
sis
131
1353
Hyperten
sion
27
1147 Malaria 14
5017 Diarrhoea 10
during the year April 2010 to March 2011
2010-2011
2672
108
3
86
31
during the year April 2010 to March 2011
Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
6
numbers of people in the ward, the top three issues are: Corruption,
Drainage with 2609 complaints in the last three years is top civic issue as per the complaints; while
; and as per the perception survey,
Councillors from Ward ‘B’ have attended only 37% of their meetings
ncillor is five, with six questions in the Ward Committee, five on Civic issues

12. 3. Comparison for ‘C’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Water Supply 772
Drainage 660
SWM 603
26 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurre
nces
Diarrhoea 944
Tubercul
osis
153
Hypertens
ion
641
Hyperten
sion
88
Malaria 238 Diarrhoea 12
Total 2068 Malaria 5
Zero Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
One Question asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
4 53
As per the Perception survey of 489
Water Logging during rainy season and Water
Inference:
Drainage with 2523 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 4272 occurrences is the
Corruption is the top issue.
During April 2010 and March 2011,
have not asked a single question on Health and only one question on Education
12
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Drainage 743 Drainage
Water Supply 623 SWM
SWM 491 Water Supply
26 Questions asked on Civic issue during the year April 2010 to March 2011
for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 1309
Tuberculo
sis
113 Diarrhoea
Hypertens
ion
653
Hyperten
sion
52 Malaria
Malaria 426 Malaria 12
Hypertens
ion
Total 2587 Diarrhoea 8 Total
asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
891 860
0 0
0 3
32 35
28 25
One Question asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
45 11
489 numbers of people in the ward, the top three issues are:
Water Logging during rainy season and Water Supply.
complaints in the last three years is top civic issue as per the complaints; while
occurrences is the most sensitive disease; and as per the perception survey,
During April 2010 and March 2011, Councillors from Ward ‘C’ have attended 53% of the
on Health and only one question on Education.
www.praja.org
2010 - 2011
Issues Complaints
Drainage 1120
SWM 710
Water Supply 582
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
2019
Tuberculo
sis
99
1532
Hyperten
sion
35
599 Malaria 23
4310 Diarrhoea 6
during the year April 2010 to March 2011
2010-2011
842
0
15
37
23
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
20
numbers of people in the ward, the top three issues are: Corruption,
complaints in the last three years is top civic issue as per the complaints; while
; and as per the perception survey,
attended 53% of their meetings and

13. 4. Comparison for ‘D’ Ward
a) Civic Complaints for the Year April 2008 to March
2008 – 2009
Issues Complaints
Drainage 2553
Water Supply 1458
Roads 682
48 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurre
nces
Cause
Death
Occurre
nces
Diarrhoea 1175
Tuberculo
sis 220
Malaria 940
Hyperten
sion 154
Hyperten
sion 532 Malaria 19
Total 3054 Diarrhoea 6
Seven Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Three Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
7 82
As per the Perception Survey of 873
Logging during rainy season, Traffic jams & Congestion of roads and
Inference:
Drainage with 6356 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 9290 occurrences is the
logging during rainy season is the top issue.
During April 2010 and March 2011,
councillor.
13
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Drainage 1861 Drainage
Water Supply 779 Water Supply
SWM 551 SWM
asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease
Occurr
ences
Cause
Death
Occurre
nces
Disease
Diarrhoea 3579
Tuberculo
sis 242 Diarrhoea
Malaria 1645
Hypertensi
on 98 Malaria
Hypertens
ion 949 Malaria 36
Hypertens
ion
Total 6507 Diarrhoea 12 Total
Seven Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
3612 3754
55 68
10 9
122 133
30 28
Three Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
65 9
873 numbers of people in the ward, the top three issues are:
ffic jams & Congestion of roads and Corruption.
Drainage with 6356 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 9290 occurrences is the most sensitive disease; and as per the perception survey, Water
logging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘D’ have asked only nine questions per
www.praja.org
2010 – 2011
Issues Complaints
Drainage 1942
Water Supply 1037
SWM 864
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
4536
Tuberculo
sis 208
1774
Hyperten
sion 98
686 Malaria 66
7297 Diarrhoea 17
during the year April 2010 to March 2011
2010-2011
3509
55
6
118
30
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
42
numbers of people in the ward, the top three issues are: Water
Drainage with 6356 complaints in the last three years is top civic issue as per the complaints; while
perception survey, Water
Councillors from Ward ‘D’ have asked only nine questions per

14. 5. Comparison for ‘E’ Ward
a) Civic Complaints for the Year April 2008 to March 201
2008 – 2009
Issues Complaints
Water Supply 1292
Drainage 992
Pest control 489
56 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurre
nces
Diarrhoea 5490
Tubercul
osis
577
Hypertens
ion
866
Hyperten
sion
149
Malaria 750 Diarrhoea 41
Total 7875 Malaria 39
Seven Questions asked on
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Two Questions asked on
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
8 70
As per the Perception Survey of 965
Logging during rainy season, Traffic jams & Congestion of roads and Pollution problems.
Inference:
Water Supply with 2321 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 21838 occurrences is the most sensitive
logging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘E’ have asked only a seven questions on Health.
14
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Water Supply 586 Water Supply
Pest control 370 Pest control
Drainage 288 Drainage
56 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease
Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 8147
Tuberculo
sis
480 Diarrhoea
Hypertens
ion
1213
Hyperten
sion
119 Malaria
Malaria 756 Malaria 74
Hypertens
ion
Total 10724 Diarrhoea 29 Total
Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
14364 12245
194 106
5 7
337 398
43 31
Two Questions asked on Education issue during the year April 2010 to March 2011
by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
91 11
965 numbers of people in the ward, the top three issues are:
Logging during rainy season, Traffic jams & Congestion of roads and Pollution problems.
Water Supply with 2321 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 21838 occurrences is the most sensitive disease; and as per the perception survey, Water
logging during rainy season is the top issue.
Councillors from Ward ‘E’ have asked only a seven questions on Health.
www.praja.org
2010 - 2011
Issues Complaints
Water Supply 443
Pest control 340
Drainage 237
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
8201
Tuberculo
sis
515
2945
Hyperten
sion
129
1154 Malaria 97
12987 Diarrhoea 36
during the year April 2010 to March 2011
2010-2011
12346
137
1
328
38
during the year April 2010 to March 2011
by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
29
numbers of people in the ward, the top three issues are: Water
Logging during rainy season, Traffic jams & Congestion of roads and Pollution problems.
Water Supply with 2321 complaints in the last three years is top civic issue as per the complaints; while
; and as per the perception survey, Water
Councillors from Ward ‘E’ have asked only a seven questions on Health.

15. 6. Comparison for ‘F/N’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Drainage 278
Garden 231
Roads 204
60 Questions asked on Civic issue
b) Health Data for the Year April 2008 to
2008-2009
Disease
Occurre
nces
Cause
Death
Occurre
nces
Diarrhoea 4063
Tubercul
osis
503
Tuberculo
sis
858
Hyperten
sion
228
Hyperten
sion
577 Diarrhoea 37
Total 6210 Malaria 27
One Question asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Four Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
9 70
As per the Perception survey of 1268
Water Logging during rainy season
Inference:
Drainage with 666 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 15154 occurrences is the
Corruption is the top issue.
During April 2010 and March 2011,
Health.
15
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Drainage 207 Roads
License 201 Drainage
Roads 183 License
60 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 5796
Tuberculo
sis
450 Diarrhoea
Malaria 1365
Hypertens
ion
194 Malaria
Tuberculo
sis
1274 Malaria 41
Tuberculo
sis
Total 10254 Diarrhoea 23 Total
One Question asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
32445 33813
372 374
8 6
777 850
42 40
Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
105 12
1268 numbers of people in the ward, the top three issues are:
Water Logging during rainy season and Pollution problems.
Drainage with 666 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 15154 occurrences is the most sensitive disease; and as per the perception survey,
During April 2010 and March 2011, Councillors from Ward ‘F/N’ have asked only a single question on
www.praja.org
2010 - 2011
Issues Complaints
Roads 204
Drainage 181
License 173
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
5295
Tuberculo
sis
759
2073
Hypertens
ion
276
1332 Malaria 96
11147 Diarrhoea 35
during the year April 2010 to March 2011
2010-2011
35341
643
3
856
41
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
28
numbers of people in the ward, the top three issues are: Corruption,
Drainage with 666 complaints in the last three years is top civic issue as per the complaints; while
; and as per the perception survey,
Councillors from Ward ‘F/N’ have asked only a single question on

16. 7. Comparison for ‘F/S’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Drainage 960
License 166
Pest control 111
Nine Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurr
ences
Diarrhoea 4424
Tuberculos
is
742
Hypertens
ion
2649
Hypertensi
on
163
Malaria 1644 Malaria 38
Total 9314 Diarrhoea 15
One Question asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Zero Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
7 78
As per the Perception survey of 906
Logging during rainy season, Appropriate
Inference:
Drainage with 2357 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 17509 occurrences is the
logging during rainy season is the top issue.
During April 2010 and March 2011,
councillor, a total of nine questions
on Education.
16
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Drainage 891 Drainage
License 177 License
Water Supply 107 Roads
Nine Questions asked on Civic issue during the year April 2010 to March 2011
the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurr
ences
Disease
Occurr
Diarrhoea 5824
Tuberculos
is
980 Diarrhoea
Hypertens
ion
3868
Hypertensi
on
212 Malaria
Malaria 2991 Malaria 76
Hypertens
ion
Total 13373 Diarrhoea 26 Total
One Question asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
10454 9977
171 169
5 6
344 295
30 34
asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
32 5
906 numbers of people in the ward, the top three issues are:
Logging during rainy season, Appropriate schools and colleges and Pollution problems
complaints in the last three years is top civic issue as per the complaints; while
occurrences is the most sensitive disease; and as per the perception survey,
is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘F/S’ have asked only five questions per
on Civic issues, one question on Health and not even a single questio
www.praja.org
2010 - 2011
Issues Complaints
Drainage 506
License 288
Roads 145
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurr
ences
7261
Tuberculos
is
1053
4499
Hypertensi
on
242
3586 Malaria 126
16030 Diarrhoea 34
during the year April 2010 to March 2011
2010-2011
9652
81
0
286
34
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
12
numbers of people in the ward, the top three issues are: Water
schools and colleges and Pollution problems
complaints in the last three years is top civic issue as per the complaints; while
; and as per the perception survey, Water
asked only five questions per
on Civic issues, one question on Health and not even a single questions

17. 8. Comparison for ‘G/N’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Drainage 653
Pest control 411
License 347
75 Questions asked on Civic issue
Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurre
nces
Diarrhoea 3431
Tubercul
osis
488
Tuberculo
sis
714
Hyperten
sion
147
Malaria 490 Diarrhoea 45
Total 4992 Malaria 24
Five Questions asked on Health issue
a) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Five Questions asked on Education issue
b) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
11 71
As per the Perception survey of 1377
of public gardens / open playgrounds, Availability of public transport facilities like Auto, Taxis & Buses
and Water Logging during rainy season.
Inference:
Drainage with 2727 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 13623 occurrences is the most sensitive disease; and as per the perception survey,
Availability of public gardens / open playgrounds is the top issue.
During April 2010 and March 2011,
councillor.
17
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Drainage 960 Drainage
SWM 448 SWM
Pest control 402 Pest control
75 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurre
nces
Cause
Death
Occurre
nces
Disease
Occurre
Diarrhoea 4343
Tubercul
osis
513 Diarrhoea
Malaria 1075
Hyperten
sion
188 Malaria
Hyperten
sion
548 Malaria 59
Hyperten
sion
Total 6454 Diarrhoea 40 Total
Five Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
24689 22472
171 226
8 6
576 628
43 36
Five Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
99 9
1377 numbers of people in the ward, the top three issues are:
playgrounds, Availability of public transport facilities like Auto, Taxis & Buses
and Water Logging during rainy season.
Drainage with 2727 complaints in the last three years is top civic issue as per the complaints; while
occurrences is the most sensitive disease; and as per the perception survey,
Availability of public gardens / open playgrounds is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘G/N’ have asked only nine questions per
www.praja.org
2010 - 2011
Issues Complaints
Drainage 1114
SWM 522
Pest control 414
during the year April 2010 to March 2011
2010-2011
Occurre
nces
Cause
Death
Occurre
nces
5849
Tubercul
osis
574
2088
Hyperten
sion
270
746 Malaria 111
9214 Diarrhoea 54
during the year April 2010 to March 2011
2010-2011
21081
211
2
519
41
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
84
numbers of people in the ward, the top three issues are: Availability
playgrounds, Availability of public transport facilities like Auto, Taxis & Buses
Drainage with 2727 complaints in the last three years is top civic issue as per the complaints; while
occurrences is the most sensitive disease; and as per the perception survey,
Councillors from Ward ‘G/N’ have asked only nine questions per

18. 9. Comparison for ‘G/S’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Water Supply 748
Garden 620
Roads 607
80 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurre
nces
Diarrhoea 6874
Tubercul
osis
280
Hypertens
ion
1681
Hyperten
sion
168
Malaria 711 Malaria 27
Total 9682 Diarrhoea 11
Six Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
18 Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
9 79
As per the Perception survey of 1105 numbers of people in the ward, the top three issues are:
Water Logging during rainy season and Pollution problems.
Inference:
Water Supply with 2166 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 20902 occurrences is the most sensitive disease; and as per the perception survey,
Corruption is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘G/S’ have asked only
18
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Roads 1097 Water Supply
Water Supply 909 License
License 680 Pest control
Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 6776
Tuberculo
sis
300 Diarrhoea
Hypertens
ion
3241
Hyperten
sion
186 Malaria
Malaria 2149 Malaria 57
Hypertens
ion
Total 12703 Diarrhoea 24 Total
Six Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
17498 19153
589 769
6 4
588 590
30 32
asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
130 14
survey of 1105 numbers of people in the ward, the top three issues are:
season and Pollution problems.
Water Supply with 2166 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 20902 occurrences is the most sensitive disease; and as per the perception survey,
Councillors from Ward ‘G/S’ have asked only six questions on Health.
www.praja.org
2010 - 2011
Issues Complaints
Water Supply 509
License 386
Pest control 273
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
7252
Tuberculo
sis
286
3115
Hyperten
sion
150
2198 Malaria 130
13694 Diarrhoea 25
during the year April 2010 to March 2011
2010-2011
16284
746
2
519
31
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
57
survey of 1105 numbers of people in the ward, the top three issues are: Corruption,
Water Supply with 2166 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 20902 occurrences is the most sensitive disease; and as per the perception survey,
questions on Health.

19. 10. Comparison for ‘H/E’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Water Supply 118
Drainage 106
License 99
38 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurr
ences
Diarrhoea 3442
Tuberculos
is
320
Tuberculo
sis
444
Hypertensi
on
180
Hypertens
ion
443 Diarrhoea 6
Total 4535 Malaria 4
One Question asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Three Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
10 72
As per the Perception survey of 1429 numbers of people in the ward, the top three issues are:
Logging during rainy season, Pollution
Inference:
Water Supply with 386 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 15180 occurrences is the most sensitive disease; and as per the perception
logging during rainy season is the top issue.
During April 2010 and March 2011,
councillor and one question on Health.
19
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Water Supply 139 Water Supply
License 97 Drainage
Drainage 94 Roads
38 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 5697
Tuberculo
sis
349 Diarrhoea
Hypertens
ion
625
Hyperten
sion
235
Hypertens
ion
Tuberculo
sis
503 Malaria 15 Malaria
Total 7403 Diarrhoea 12 Total
One Question asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
25182 22307
233 297
6 8
647 556
39 40
Three Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
79 8
survey of 1429 numbers of people in the ward, the top three issues are:
Logging during rainy season, Pollution problems and Traffic jams & Congestion of roads.
Water Supply with 386 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 15180 occurrences is the most sensitive disease; and as per the perception
logging during rainy season is the top issue.
ring April 2010 and March 2011, Councillors from Ward ‘H/E’ have asked only eight questions per
councillor and one question on Health.
www.praja.org
2010 - 2011
Issues Complaints
Water Supply 129
Drainage 118
Roads 112
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
6041
Tuberculo
sis
390
844
Hyperten
sion
157
804 Malaria 51
8425 Diarrhoea 10
during the year April 2010 to March 2011
2010-2011
25454
319
3
588
43
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
20
survey of 1429 numbers of people in the ward, the top three issues are: Water
problems and Traffic jams & Congestion of roads.
Water Supply with 386 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 15180 occurrences is the most sensitive disease; and as per the perception survey, Water
Councillors from Ward ‘H/E’ have asked only eight questions per

20. 11. Comparison for ‘H/W’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Water Supply 733
Drainage 601
Roads 287
34 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurre
nces
Diarrhoea 2657
Tubercul
osis
204
Malaria 1062
Hyperten
sion
187
Hypertens
ion
639 Malaria 11
Total 4787
Diarrhoe
a
10
One Question asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Six Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
6 68
As per the Perception survey of 748
Sanitation facilities, Pollution problems and Water Logging during rainy season.
Inference:
Water Supply with 1508 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 9941 occurrences is the most sensitive disease; and as per the perception survey,
Cleanliness and sanitation facilities is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘
and have asked only one question on Health.
20
April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Water Supply 574 Drainage
Drainage 574 Water Supply
Roads 228 Roads
License 195
34 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 3338
Hyperten
sion
254 Diarrhoea
Malaria 817
Tuberculo
sis
184 Malaria
Hypertens
ion
306 Malaria 27
Hypertens
ion
Total 4980 Diarrhoea 6 Total
One Question asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
9900 9943
140 121
2 3
269 294
37 34
Six Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
60 10
numbers of people in the ward, the top three issues are:
problems and Water Logging during rainy season.
complaints in the last three years is top civic issue as per the complaints; while
occurrences is the most sensitive disease; and as per the perception survey,
is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘H/W’ have attended only 68% of
one question on Health.
www.praja.org
2010 - 2011
Issues Complaints
Drainage 306
Water Supply 201
Roads 188
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
3946
Hyperten
sion
295
3360
Tuberculo
sis
203
496 Malaria 46
8696 Diarrhoea 5
during the year April 2010 to March 2011
2010-2011
9838
152
3
264
37
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
17
numbers of people in the ward, the top three issues are: Cleanliness &
complaints in the last three years is top civic issue as per the complaints; while
occurrences is the most sensitive disease; and as per the perception survey,
attended only 68% of their meetings

21. 12. Comparison for ‘K/E’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Drainage 1050
Garden 573
Water Supply 546
59 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurre
nces
Diarrhoea 5997
Tuberculo
sis
377
Tuberculo
sis
2048
Hyperten
sion
325
Hypertens
ion
1319 Diarrhoea 24
Total 10496 Malaria 9
Six Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Five Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
15 63
As per the Perception survey of 1865
Logging during rainy season, Pollution
Inference:
Drainage with 2991 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 21101 occurrences is the most sensitive disease; and as per the perception
logging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘K/E’ have attended
asked only seven questions per councillor,
21
Civic Complaints for the Year April 2008 to March 2011
2009 – 2010
Issues Complaints Issues
Water Supply 1333 Water Supply
Drainage 973 Drainage
License 623 License
59 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 7219
Tubercul
osis
358 Diarrhoea
Hypertens
ion
1715
Hyperten
sion
287 Malaria
Tuberculo
sis
1391 Diarrhoea 33
Hypertens
ion
Total 12223 Malaria 20 Total
Six Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
21998 21282
82 65
7 4
611 597
36 36
Five Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
102 7
1865 numbers of people in the ward, the top three issues are:
Logging during rainy season, Pollution problems and Traffic jams & Congestion of roads.
Drainage with 2991 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 21101 occurrences is the most sensitive disease; and as per the perception
logging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘K/E’ have attended 63%
even questions per councillor, six questions on Health.
www.praja.org
2010 - 2011
Issues Complaints
Water Supply 1016
Drainage 968
License 692
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
7885
Tuberculo
sis
399
3687
Hyperten
sion
327
2241 Malaria 32
15610 Diarrhoea 17
during the year April 2010 to March 2011
2010-2011
19412
151
5
555
35
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
59
numbers of people in the ward, the top three issues are: Water
problems and Traffic jams & Congestion of roads.
Drainage with 2991 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 21101 occurrences is the most sensitive disease; and as per the perception survey, Water
% of their meetings and

22. 13. Comparison for ‘K/W’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Water Supply 1007
Drainage 923
License 640
55 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurre
nces
Cause
Death
Occurre
nces
Diarrhoea 3358
Hyperten
sion 332
Hypertens
ion 693
Tuberculo
sis 311
Malaria 652 Malaria 27
Total 5369 Diarrhoea 8
Five Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Seven Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
13 69
As per the Perception survey of 1576
& Congestion of roads, Cleanliness & Sanitation facilities and Water Logging during rainy season.
Inference:
Water Supply with 3032 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 11423 occurrences is the most sensitive disease;
jams Congestion of roads is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘K/W’ have attended 69%
asked only nine questions per councillor, five questions on Health
22
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Water Supply 1327 Drainage
Drainage 863 Water Supply
Garden 605 License
Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Diarrhoea 4042
Hyperten
sion 337 Diarrhoea
Malaria 1100
Tuberculo
sis 261 Malaria
Tuberculo
sis 260 Malaria 31 Diabetes
Total 5535 Diarrhoea 25 Total
Five Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
21008 20648
74 257
5 6
579 579
36 36
Seven Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
113 9
1576 numbers of people in the ward, the top three issues are:
Cleanliness & Sanitation facilities and Water Logging during rainy season.
Water Supply with 3032 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 11423 occurrences is the most sensitive disease; and as per the perception survey, T
jams Congestion of roads is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘K/W’ have attended 69%
asked only nine questions per councillor, five questions on Health.
www.praja.org
2010 - 2011
Issues Complaints
Drainage 796
Water Supply 698
License 631
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurr
ences
4023
Hypertens
ion 511
2524
Tuberculo
sis 377
294 Malaria 26
7286 Diarrhoea 11
during the year April 2010 to March 2011
2010-2011
20112
300
6
545
37
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
69
numbers of people in the ward, the top three issues are: Traffic jams
Cleanliness & Sanitation facilities and Water Logging during rainy season.
Water Supply with 3032 complaints in the last three years is top civic issue as per the complaints; while
and as per the perception survey, Traffic
During April 2010 and March 2011, Councillors from Ward ‘K/W’ have attended 69% of their meetings and

23. 14. Comparison for ‘L’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Drainage 724
Water Supply 385
License 329
95 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurre
nces
Diarrhoea 5379
Tuberculo
sis 363
Tuberculo
sis 760
Hyperten
sion 122
Malaria 376 Diarrhoea 34
Total 6866 Malaria 19
16 Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Four Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
15 65
As per the Perception survey of 1767
Availability of public gardens / open playgrounds and Traffic jams & Congestion of roads.
Inference:
Drainage with 2052 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 29938 occurrences is the most sensitive disease; and as per the
Corruption during rainy season is the top issue.
During April 2010 and March 2011, Councillors
asked twelve questions per councillor.
23
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Drainage 658 Drainage
Water Supply 422 Water Supply
License 241 License
95 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 11971
Tuberculo
sis 447 Diarrhoea 12588
Tuberculo
sis 1118
Hyperten
sion 114 Malaria
Malaria 832 Diarrhoea 44
Tuberculo
sis
Total 14593 Malaria 27 Total 16219
16 Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
34261 33864
38 52
6 7
833 893
41 38
Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
177 12
1767 numbers of people in the ward, the top three issues are:
open playgrounds and Traffic jams & Congestion of roads.
Drainage with 2052 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 29938 occurrences is the most sensitive disease; and as per the
Corruption during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘L’ have attended 65%
asked twelve questions per councillor.
www.praja.org
2010 - 2011
Issues Complaints
Drainage 670
Supply 369
License 276
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
12588
Tuberculo
sis 533
1718
Hyperten
sion 179
1118 Diarrhoea 64
16219 Malaria 63
during the year April 2010 to March 2011
2010-2011
33138
284
6
820
40
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
66
numbers of people in the ward, the top three issues are: Corruption,
open playgrounds and Traffic jams & Congestion of roads.
Drainage with 2052 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 29938 occurrences is the most sensitive disease; and as per the perception survey,
from Ward ‘L’ have attended 65% of their meetings and

24. 15. Comparison for ‘M/E’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Water Supply 1672
Drainage 456
SWM 425
65 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurre
nces
Cause
Death
Occurre
nces
Diarrhoea 1461
Tuberculo
sis 537
Malaria 536
Hypertens
ion 132
Hyperten
sion 379 Diarrhoea 17
Total 2753 Malaria 12
Three Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
17 Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
13 67
As per the Perception survey of 1631
Cleanliness & Sanitation facilities and Pollution problems.
Inference:
Water Supply with 5514 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 11338 occurrences is the most sensitive disease; and as per the perception survey,
Corruption is the top issue.
During April 2010 and March 2011, Councillors
asked only nine questions per councillor, three
24
the Year April 2008 to March 2011
2009 – 2010
Issues Complaints Issues
Water Supply 2148 Water Supply
Drainage 454 Drainage
Pest control 198 SWM
65 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurre
nces
Cause
Death
Occurr
ences
Disease
Occurr
Diarrhoea 3769
Tuberculos
is 554 Diarrhoea
Malaria 661
Hypertensi
on 87
Hypertens
ion
Hyperten
sion 142 Diarrhoea 44 Diabetes
Total 4728 Malaria 26 Total
Three Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
46696 48268
0 0
8 6
1011 1024
46 47
Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
117 9
1631 numbers of people in the ward, the top three issues are:
and Pollution problems.
Water Supply with 5514 complaints in the last three years is top civic issue as per the complaints; while
8 occurrences is the most sensitive disease; and as per the perception survey,
During April 2010 and March 2011, Councillors from Ward ‘M/E’ have attended 67%
asked only nine questions per councillor, three questions on Health.
www.praja.org
2010 - 2011
Issues Complaints
Water Supply 1694
Drainage 372
SWM 224
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurr
ences
6108
Tuberculo
sis 552
392
Hyperten
sion 119
242 Diarrhoea 65
7083 Malaria 25
during the year April 2010 to March 2011
2010-2011
50482
0
4
994
51
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
71
numbers of people in the ward, the top three issues are: Corruption,
Water Supply with 5514 complaints in the last three years is top civic issue as per the complaints; while
8 occurrences is the most sensitive disease; and as per the perception survey,
% of their meetings and

25. 16. Comparison for ‘M/W’ Ward
a) Civic Complaints for the Year April 200
2008 – 2009
Issues Complaints
Water Supply 705
Drainage 482
License 139
41 Questions asked
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurre
nces
Diarrhoea 3715
Tuberculo
sis 376
Hypertens
ion 321
Hypertens
ion 143
Malaria 244 Malaria 19
Total 4680 Diarrhoea 10
Eight Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
11 Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
8 57
As per the Perception survey of 1004
Logging during rainy season, Pollution
Inference:
Water Supply with 2577 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 13561 occurrences is the most sensitive disease; and as per the perception survey, Water
Logging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘M/W’ have attended 57%
asked only eleven questions per councillor, eight
25
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Water Supply 1065 Water Supply
Drainage 619 Drainage
Roads 187 License
41 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Diarrhoea 4763
Tubercul
osis 241 Diarrhoea
Hypertens
ion 529
Hyperten
sion 55
Hypertens
ion
Malaria 291 Malaria 14 Malaria
Total 6076 Diarrhoea 10 Total
Eight Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
17125 17869
0 34
7 7
432 449
40 40
Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
84 11
1004 numbers of people in the ward, the top three issues are:
Logging during rainy season, Pollution problems and Corruption.
Water Supply with 2577 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 13561 occurrences is the most sensitive disease; and as per the perception survey, Water
during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘M/W’ have attended 57%
per councillor, eight questions on Health.
www.praja.org
2010 - 2011
Issues Complaints
Water Supply 807
Drainage 525
License 179
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
5083
Tuberculo
sis 347
709
Hyperten
sion 53
622 Malaria 27
6944 Diarrhoea 15
during the year April 2010 to March 2011
2010-2011
17849
238
7
431
41
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
36
numbers of people in the ward, the top three issues are: Water
Water Supply with 2577 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 13561 occurrences is the most sensitive disease; and as per the perception survey, Water
During April 2010 and March 2011, Councillors from Ward ‘M/W’ have attended 57% of their meetings and

26. 17. Comparison for ‘N’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Drainage 365
Water Supply 214
License 171
78 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurre
nces
Diarrhoea 3381
Tuberculo
sis 412
Malaria 244
Hyperten
sion 81
Tuberculo
sis 120 Malaria 16
Total 3820 Diarrhoea 9
Nine Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
One Question asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
12 75
As per the Perception survey of 1628
Logging during rainy season, Pollution problems and Traffic jams & Congestion of roads.
Inference:
Drainage with 947 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 17886 occurrences is the most sensitive disease; and as per the perce
Logging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘N’ have asked only
councillor, nine questions on Health
26
the Year April 2008 to March 2011
2009 – 2010
Issues Complaints Issues
Drainage 290 Drainage
Water Supply 198 Water Supply
Roads 166 License
78 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 6636
Tuberculo
sis 426 Diarrhoea
Malaria 880
Hyperten
sion 83 Malaria
Tuberculo
sis 96 Malaria 21
Tuberculo
sis
Total 7701 Diarrhoea 6 Total
asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
31593 32623
463 655
4 5
961 831
33 39
One Question asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
111 9
1628 numbers of people in the ward, the top three issues are:
Pollution problems and Traffic jams & Congestion of roads.
with 947 complaints in the last three years is top civic issue as per the complaints; while
occurrences is the most sensitive disease; and as per the perce
ogging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘N’ have asked only
and one question on Education.
www.praja.org
2010 - 2011
Issues Complaints
Drainage 292
Water Supply 202
License 191
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
7869
Tuberculo
sis 425
1909
Hypertens
ion 68
65 Malaria 38
9919 Diarrhoea 12
during the year April 2010 to March 2011
2010-2011
29077
901
2
817
36
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
70
numbers of people in the ward, the top three issues are: Water
Pollution problems and Traffic jams & Congestion of roads.
with 947 complaints in the last three years is top civic issue as per the complaints; while
occurrences is the most sensitive disease; and as per the perception survey, Water
During April 2010 and March 2011, Councillors from Ward ‘N’ have asked only nine questions per

27. 18. Comparison for ‘P/N’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Water Supply 388
Drainage 320
Roads 243
66 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurr
ences
Diarrhoea 2104
Tuberculos
is 368
Hypertens
ion 405
Hypertensi
on 209
Tuberculo
sis 187 Diarrhoea 44
Total 2799 Malaria 23
Two Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Five Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
16 68
As per the Perception survey of 2085
Logging during rainy season, Pollution problems and Cleanliness & Sanitation facilities.
Inference:
Water Supply with 1015 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 7706 occurrences is the most sensitive disease; and as per the perception survey, Water
Logging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘P/N’ have attended 68%
asked only eight questions per councillor, two question
27
ivic Complaints for the Year April 2008 to March 2011
2009 – 2010
Issues Complaints Issues
Water Supply 313 Drainage
Drainage 277 Water Supply
License 248 License
66 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 2861
Tuberculo
sis 381 Diarrhoea
Malaria 220
Hyperten
sion 224 Malaria
Hypertens
ion 172 Diarrhoea 30
Hypertens
ion
Total 3476 Malaria 21 Total
Two Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
38856 40677
931 911
6 7
876 865
44 47
Five Questions asked on Education issue during the year April 2010 to March 2011
Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
135 8
2085 numbers of people in the ward, the top three issues are:
Logging during rainy season, Pollution problems and Cleanliness & Sanitation facilities.
Water Supply with 1015 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 7706 occurrences is the most sensitive disease; and as per the perception survey, Water
ogging during rainy season is the top issue.
uring April 2010 and March 2011, Councillors from Ward ‘P/N’ have attended 68%
asked only eight questions per councillor, two questions on Health.
www.praja.org
2010 - 2011
Issues Complaints
Drainage 386
Water Supply 314
License 276
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
2741
Tuberculo
sis 479
385
Hyperten
sion 239
282 Diarrhoea 70
3516 Malaria 60
during the year April 2010 to March 2011
2010-2011
38381
823
7
847
45
during the year April 2010 to March 2011
Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
39
numbers of people in the ward, the top three issues are: Water
Logging during rainy season, Pollution problems and Cleanliness & Sanitation facilities.
Water Supply with 1015 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 7706 occurrences is the most sensitive disease; and as per the perception survey, Water
uring April 2010 and March 2011, Councillors from Ward ‘P/N’ have attended 68% of their meetings and

28. 19. Comparison for ‘P/S’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Drainage 242
Roads 190
SWM 158
Water Supply 158
53 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurr
ences
Diarrhoea 804
Tuberculo
sis 246
Malaria 92
Hypertens
ion 124
Tuberculo
sis 71 Diarrhoea 20
Total 1043 Malaria 10
Four Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Three Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
8 85
As per the Perception survey of 971
Logging during rainy season, Availability of public gardens / open playgrounds and Pollution problems.
Inference:
Drainage with 800 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 3289 occurrences is the most sensitive disease; and as per the perception survey, Water
Logging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘P/S’ have asked only four question
and three questions on Education.
28
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Drainage 254 Drainage
License 217 SWM
Water Supply 158 Roads
53 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease
Occurre
nces
Cause
Death
Occurre
nces
Disease
Occurre
Diarrhoea 1423
Tubercul
osis 227 Diarrhoea
Malaria 150
Hyperten
sion 159 Malaria
Hyperten
sion 132 Diarrhoea 19
Hyperten
sion
Total 1812 Malaria 18 Total
Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
21246 18968
841 635
7 8
378 426
56 45
Three Questions asked on Education issue during the year April 2010 to March 2011
asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
99 12
971 numbers of people in the ward, the top three issues are:
Logging during rainy season, Availability of public gardens / open playgrounds and Pollution problems.
Drainage with 800 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 3289 occurrences is the most sensitive disease; and as per the perception survey, Water
ogging during rainy season is the top issue.
April 2010 and March 2011, Councillors from Ward ‘P/S’ have asked only four question
www.praja.org
2010 - 2011
Issues Complaints
Drainage 304
SWM 266
Roads 214
during the year April 2010 to March 2011
2010-2011
Occurre
nces
Cause
Death
Occurr
ences
1062
Hyperten
sion 243
251
Tuberculo
sis 238
155 Malaria 48
1649 Diarrhoea 14
during the year April 2010 to March 2011
2010-2011
16058
512
4
380
42
during the year April 2010 to March 2011
asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
21
numbers of people in the ward, the top three issues are: Water
Logging during rainy season, Availability of public gardens / open playgrounds and Pollution problems.
Drainage with 800 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 3289 occurrences is the most sensitive disease; and as per the perception survey, Water
April 2010 and March 2011, Councillors from Ward ‘P/S’ have asked only four questions on Health

29. 20. Comparison for ‘R/C’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Water Supply 713
Drainage 365
Garden 359
54 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurre
nces
Diarrhoea 2922
Hyperten
sion 264
Hypertens
ion 915
Tubercul
osis 178
Tuberculo
sis 129 Diarrhoea 9
Total 4139 Malaria 2
Four Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Five Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
9 85
As per the Perception survey of 1259
Logging during rainy season, Pollution problems and Traffic jams & Congestion of roads.
Inference:
Water Supply with 1551 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 7409 occurrences is the most sensitive disease; and as per the perception survey, Water
Logging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘R/C’ have asked only
29
Civic Complaints for the Year April 2008 to March 2011
2009 – 2010
Issues Complaints Issues
Water Supply 487 Drainage
Garden 419 Garden
Drainage 386 Water Supply
Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 2686
Hyperten
sion 286 Diarrhoea
Hypertens
ion 839
Tuberculo
sis 199
Hypertens
ion
Diabetes 159 Malaria 11 Malaria
Total 3949 Diarrhoea 5 Total
Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
15205 14928
212 229
10 8
404 405
38 37
Five Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
99 11
1259 numbers of people in the ward, the top three issues are:
Pollution problems and Traffic jams & Congestion of roads.
Water Supply with 1551 complaints in the last three years is top civic issue as per the complaints; while
occurrences is the most sensitive disease; and as per the perception survey, Water
ogging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘R/C’ have asked only four
www.praja.org
2010 - 2011
Issues Complaints
Drainage 453
Garden 447
Water Supply 351
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
1801
Hyperten
sion 287
890
Tuberculo
sis 211
334 Malaria 15
3325 Diarrhoea 8
during the year April 2010 to March 2011
2010-2011
13178
293
3
406
32
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
36
numbers of people in the ward, the top three issues are: Water
Pollution problems and Traffic jams & Congestion of roads.
Water Supply with 1551 complaints in the last three years is top civic issue as per the complaints; while
occurrences is the most sensitive disease; and as per the perception survey, Water
four questions on Health.

30. 21. Comparison for ‘R/N’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
License 138
Water Supply 127
Drainage 106
41 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurr
ences
Diarrhoea 1011
Tuberculos
is 150
Tuberculo
sis 123
Hypertensi
on 57
Hypertens
ion 62 Diarrhoea 3
Total 1226 Malaria 2
Five Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Two Questions asked on Education issue
d) Number of Question asked by
No. of Councillors Attendance in (%)
7 77
As per the Perception survey of 939
Logging during rainy season, Pollution problems and Corruption.
Inference:
License with 494 complaints in the last three years is top civic issue as per the complaints; while Diarrhoea
with 3024 occurrences is the most sensitive disease; and as per the perception survey, Water
during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘R/N’ have aske
and two questions on Education.
30
Civic Complaints for the Year April 2008 to March 2011
2009 – 2010
Issues Complaints Issues
License 217 License
Water Supply 134 SWM
Roads 102 Water Supply
Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 1067
Tuberculo
sis 219 Diarrhoea
Tuberculo
sis 128
Hyperten
sion 75
Hypertens
ion
Hypertens
ion 94 Malaria 14
Tuberculo
sis
Total 1376 Diarrhoea 4 Total
Five Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
8559 9304
0 0
13 9
236 227
36 41
Two Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
74 11
939 numbers of people in the ward, the top three issues are:
Logging during rainy season, Pollution problems and Corruption.
License with 494 complaints in the last three years is top civic issue as per the complaints; while Diarrhoea
with 3024 occurrences is the most sensitive disease; and as per the perception survey, Water
April 2010 and March 2011, Councillors from Ward ‘R/N’ have asked only five questions on Health
www.praja.org
2010 - 2011
Issues Complaints
License 139
SWM 106
Water Supply 95
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
946
Tuberculo
sis 206
249
Hyperten
sion 143
86 Malaria 22
1375 Diarrhoea 4
during the year April 2010 to March 2011
2010-2011
9301
0
6
225
41
during the year April 2010 to March 2011
Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
17
numbers of people in the ward, the top three issues are: Water
License with 494 complaints in the last three years is top civic issue as per the complaints; while Diarrhoea
with 3024 occurrences is the most sensitive disease; and as per the perception survey, Water Logging
d only five questions on Health

31. 22. Comparison for ‘R/S’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Water Supply 600
Drainage 406
Garden 247
37 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurre
nces
Cause
Death
Occurre
nces
Diarrhoea 2920
Tubercul
osis 257
Hyperten
sion 679
Hyperten
sion 157
Tubercul
osis 542 Diarrhoea 22
Total 4343 Malaria 9
Five Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
12 Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
11 60
As per the Perception survey of 1546
Logging during rainy season, Pollution problems and Condition of Roads.
Inference:
Water Supply with 1159 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 9549 occurrences is the most sensitive disease; and as per the perception survey, Water
Logging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘R/S’ have attended 60%
asked only seven questions per councillor, five question on Health.
31
Civic Complaints for the Year April 2008 to March 2011
2009 – 2010
Issues Complaints Issues
Water Supply 293 Drainage
Drainage 273 Water Supply
Garden 210 Garden
37 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurre
nces
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 3972
Tubercul
osis 273 Diarrhoea
Tubercul
osis 765
Hyperten
sion 147
Tuberculo
sis
Hyperten
sion 184 Malaria 17 Malaria
Total 5182 Diarrhoea 16 Total
Five Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
14691 13837
587 205
7 8
373 349
39 40
Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
78 7
1546 numbers of people in the ward, the top three issues are:
Pollution problems and Condition of Roads.
Water Supply with 1159 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 9549 occurrences is the most sensitive disease; and as per the perception survey, Water
ogging during rainy season is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘R/S’ have attended 60%
asked only seven questions per councillor, five question on Health.
www.praja.org
2010 - 2011
Issues Complaints
Drainage 272
Water Supply 266
Garden 235
during the year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
2657
Tubercul
osis 274
572
Hyperten
sion 182
417 Malaria 51
3954 Diarrhoea 28
during the year April 2010 to March 2011
2010-2011
14013
272
5
362
39
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
23
numbers of people in the ward, the top three issues are: Water
Water Supply with 1159 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 9549 occurrences is the most sensitive disease; and as per the perception survey, Water
During April 2010 and March 2011, Councillors from Ward ‘R/S’ have attended 60% of their meetings and

32. 23. Comparison for ‘S’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Drainage 120
Roads 103
Water Supply 92
50 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurr
ences
Cause
Death
Occurre
nces
Diarrhoea 2950
Tuberculo
sis 405
Tuberculo
sis 417
Hyperten
sion 94
Malaria 99 Diarrhoea 21
Total 3586 Malaria 15
Seven Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Three Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
13 66
As per the Perception survey of 1670
Traffic jams & Congestion of roads and Water Logging during rainy season.
Inference:
Water Supply with 549 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 12637 occurrences is the most sensitive disease; and as per the perception survey,
Corruption is the top issue.
During April 2010 and March 2011, Councillors from Ward ‘S’ have attended 66%
asked only six questions per councillor, seven question
32
Civic Complaints for the Year April 2008 to March 2011
2009 – 2010
Issues Complaints Issues
Water Supply 229 Water Supply
Drainage 201 Drainage
License 155 Roads
50 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurre
nces
Disease
Occurr
Diarrhoea 4445
Tuberculo
sis 399 Diarrhoea
Malaria 677
Hyperten
sion 206
Tuberculo
sis
Tuberculo
sis 671 Diarrhoea 16 Malaria
Total 6098 Malaria 12 Total
Seven Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
18382 18126
0 0
1 9
607 538
30 34
Three Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
78 6
1670 numbers of people in the ward, the top three issues are:
and Water Logging during rainy season.
Water Supply with 549 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 12637 occurrences is the most sensitive disease; and as per the perception survey,
During April 2010 and March 2011, Councillors from Ward ‘S’ have attended 66%
asked only six questions per councillor, seven questions on Health and three questions on Education.
www.praja.org
2010 - 2011
Issues Complaints
Water Supply 228
Drainage 209
Roads 170
year April 2010 to March 2011
2010-2011
Occurr
ences
Cause
Death
Occurre
nces
5242
Tuberculo
sis 467
1551
Hypertens
ion 290
1083 Diarrhoea 40
8305 Malaria 26
during the year April 2010 to March 2011
2010-2011
17951
93
6
522
34
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
35
numbers of people in the ward, the top three issues are: Corruption,
Water Supply with 549 complaints in the last three years is top civic issue as per the complaints; while
Diarrhoea with 12637 occurrences is the most sensitive disease; and as per the perception survey,
During April 2010 and March 2011, Councillors from Ward ‘S’ have attended 66% of their meetings and
on Health and three questions on Education.

33. 24. Comparison for ‘T’ Ward
a) Civic Complaints for the Year April 2008 to March 2011
2008 – 2009
Issues Complaints
Drainage 80
Roads 80
License 66
Water Supply 50
51 Questions asked on Civic issue
b) Health Data for the Year April 2008 to March 2011
2008-2009
Disease
Occurre
nces
Cause
Death
Occurre
nces
Diarrhoea 1387
Tubercul
osis 228
Tuberculo
sis 334
Hyperten
sion 48
Hyperten
sion 75 Diarrhoea 5
Total 1846 Malaria 0
Three Questions asked on Health issue
c) Education Data for the Year April 2008 to March 2011
Academic year
Total Student
Pass out (in 10
th
standard)
Dropout ratio (per 100)
Total Teacher
Teachers ratio
Three Questions asked on Education issue
d) Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
No. of Councillors Attendance in (%)
6 78
As per the Perception survey of 751
Pollution problems and Cleanliness & Sanitation facilities.
Inference:
Roads with 324 complaints in the last three years is top civic issue as per the complaints; while Diarrhoea
with 4983 occurrences is the most sensitive disease; and as per the perception survey,
issue.
During April 2010 and March 2011, Councillors from Ward ‘T’ have asked only
and three questions on Education.
33
Civic Complaints for the Year April 2008 to March 2011
2009 - 2010
Issues Complaints Issues
Roads 153 Roads
Drainage 136 License
License 128 Drainage
51 Questions asked on Civic issue during the year April 2010 to March 2011
Health Data for the Year April 2008 to March 2011
2009-2010
Disease Occurr
ences
Cause
Death
Occurr
ences
Disease
Occurre
Diarrhoea 1620
Hyperten
sion 302 Diarrhoea
Malaria 497
Tubercul
osis 206 Malaria
Tuberculo
sis 393 Malaria 11
Tuberculo
sis
Total 2694 Diarrhoea 4 Total
Three Questions asked on Health issue during the year April 2010 to March 2011
Education Data for the Year April 2008 to March 2011
2008-2009 2009-2010
12459 11981
73 75
8 7
468 399
27 30
Three Questions asked on Education issue during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Attendance in (%) Total Question
Question
Per Person
96 16
751 numbers of people in the ward, the top three issues are:
Cleanliness & Sanitation facilities.
with 324 complaints in the last three years is top civic issue as per the complaints; while Diarrhoea
occurrences is the most sensitive disease; and as per the perception survey,
During April 2010 and March 2011, Councillors from Ward ‘T’ have asked only three questions on Health
www.praja.org
2010 - 2011
Issues Complaints
Roads 91
License 86
Drainage 71
during the year April 2010 to March 2011
2010-2011
Occurre
nces
Cause
Death
Occurre
nces
1976
Hyperten
sion 286
242
Tubercul
osis 204
191 Malaria 18
2601 Diarrhoea 4
during the year April 2010 to March 2011
2010-2011
11818
232
3
385
31
during the year April 2010 to March 2011
Number of Question asked by Councillor and Attendance for Year April 2010 to March 2011
Total Question Ward
Committee
35
numbers of people in the ward, the top three issues are: Corruption,
with 324 complaints in the last three years is top civic issue as per the complaints; while Diarrhoea
occurrences is the most sensitive disease; and as per the perception survey, Corruption is the top
three questions on Health