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Education and the Industry -
The Case of Dubai and a view from both perspectives




                       Ron Hilvert
                    Managing Director
             Ron.Hilvert@emiratesacademy.edu
DUBAI:
                  The City of the Future - NOW...

               The Fastest Growing Tourist Destination in
               the World – ¾ of the world’s population can
               be reached within 7 hours flight
               Highest density of 5-star hotels in the world
               Serviced daily by more than 70 international
               airlines
               Emirates Airlines – fastest growing airline in
               the world
               Dubai airport – witnessed 51 million
               passenger arrivals in 2011
               360 days of sunshine
               A natural hub for international travel & trade
The Emirates
Academy of
               Cultural melting pot – 80% of the population
Hospitality    are expatriates
Management
From humble beginnings of a fishing
            village…
   The UAE was founded in 1971
Some Quick Statistics Today
                Population: About 2 million in Dubai
                            (5.3 million in UAE)
                GDP: $260 billion
                Per Capita GDP: $49,000
                Main industries: Petroleum; Tourism;
                Aluminum; Fishing, Commercial ship repair;
                Handicrafts; Textiles
                Economic diversification have reduced the
                portion of GDP based on oil and gas output
                to 25%.
The Emirates
Academy of
Hospitality
Management
Sheikh Zayed Road
    [In 1991]
Sheikh Zayed Road
     [Today]
Dubai Airport – 1970s
Dubai’s Terminal 3, the new home of Emirates Airlines, is the
world’s single largest terminal building and features 26 gates, 162
   check-in counters, 88 self-service kiosks and over 63km of
                        baggage conveyors.
Madinat Jumeirah
   [In 2000]
Madinat Jumeirah
   [In 2003]
Burj Khalifa –
                                   Dubai Mall –
 Tallest Building in the
                             Largest Mall in the World
          World
                           (More than 1,500 retail stores
(Standing at 828meters)
                                  under one roof)
Dubai Aquarium
Ski Dubai – making the impossible,
            POSSIBLE!
Dubai World Cup –
World’s Richest Race Meeting (USD 10 million)
Ferrari World – Abu Dhabi
Artificial Islands
Artificial Islands
Changing Landscape of Dubai
Less reliance on oil and greater reliance on the Hospitality &
Tourism industry
Hotel occupancy rates are at an all time high
Arab spring has had a positive effect on the economy
79% increase in number of GCC visitors in 2011
The Emirates Academy of Hospitality Management is well placed
to train future leaders of the hospitality and tourism industry
Unique Location
Our Campus




The Emirates
Academy of
Hospitality
Management
Integral part of
Jumeirah Group
International
Hospitality
Management
Company
Rapid
international
expansion
Work experience
for students
Best practice
examples
Excellent career   The Emirates
                   Academy of
opportunities      Hospitality
                   Management
Jumeirah Group
Some Quick Facts:
 Established in 2001 – intention was to support
 the local hospitality industry with skilled
 personnel
 Accredited in the UAE, UK and Australia
 Associate / Bachelor of Science (Hons.)
 Programme
 First in the region to offer the Master of Science
 in International Hospitality Management
 Currently about 300 students and 300 alumni
 from 60 countries
 Academic association with Ecole hoteliere de
 Lausanne                                             The Emirates
 Study Abroad partnership with Cornell                Academy of
                                                      Hospitality
 University                                           Management
Advantages
               Strong links to Industry
               Internships / Employment
               Brand image & Reputation
               Synergies – students work on
               real world projects
               Access to database
               (e.g. WEF project)
               Inculcation of Hallmarks
               Access to business services
               (e.g. Legal, Finance, Marketing)
               Faculty development – PDPs
The Emirates   and Consultancy opportunities
Academy of
Hospitality
               Access to cutting edge
Management     technology (e.g. Innovation villa)
Challenges
               Perception that we educate just
               “Jumeirah” managers
               Perception from industry that we
               might misuse commercial in
               confidence information
               Compatibility of policies
               between SBUs and the school
               Students might have unrealistic
               expectations of employment
               Education not viewed as a
The Emirates   commercially driven endeavour
Academy of
Hospitality
Management
POSTGRADUATE PROGRAMME

                Master of Science in International
                Hospitality Management

                   1 year full time, or
                   Up to 4 years in part-time, flexible mode


                Programme Structure
                  Students take a maximum of two
                  modules simultaneously.
                  Each module involves 40 taught hours
                  and 100 hours of self-directed study
                  over a period of one month.

The Emirates
                  The programme ends either with a
Academy of        formal academic dissertation or through
Hospitality       the completion of several industry
Management
                  related projects.
MSc in International Hospitality Management

    1st accredited Hospitality Management Masters in Gulf Region

    Accredited by UAE Ministry of Higher Education & Scientific
    Research

    Recognised globally by leading universities


  Aims

    To develop the knowledge, skills and competence of graduate
    industry professionals

    To enable them to function effectively at executive, corporate and
    senior managerial levels within the industry.
MSc in International Hospitality Management

 Origins

   Content and structure based on extensive industry and
   educational research

      65 senior executives from the hospitality industry
      contributed to the design and content of this course

      Course content benchmarked against 15 other
      internationally renowned masters level programmes

      Faculty at EAHM have extensive experience of teaching at
      Masters level in over 11 different universities
Trimester 1




Trimester 2




Trimester 3




      Electives
            Business Continuity Planning   Sustainable Tourism Development
            Hotel Benchmarking             Cross Cultural Selling and Marketing
            Digital Marketing
ONE FULL MSc SCHOLARSHIP TO BE AWARDED
Criteria
 Minimum 1 year of relevant working experience
 Excellent Undergraduate results (min. GPA of 3.0 / 4.0)
 Internet-based TOEFL of 100; IELTS band score of 7.0
 Application process involves a personal interview at The Academy



 Scholarship includes full waiver of Tuition and Sundries
           valued at AED89,900 (approx. USD25,000)


                 Please apply online at
               www.emiratesacademy.edu
The Emirates
Academy of
Hospitality
Management     Questions / Comments?

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Education and Industry in Dubai's Rapid Growth

  • 1. Education and the Industry - The Case of Dubai and a view from both perspectives Ron Hilvert Managing Director Ron.Hilvert@emiratesacademy.edu
  • 2. DUBAI: The City of the Future - NOW... The Fastest Growing Tourist Destination in the World – ¾ of the world’s population can be reached within 7 hours flight Highest density of 5-star hotels in the world Serviced daily by more than 70 international airlines Emirates Airlines – fastest growing airline in the world Dubai airport – witnessed 51 million passenger arrivals in 2011 360 days of sunshine A natural hub for international travel & trade The Emirates Academy of Cultural melting pot – 80% of the population Hospitality are expatriates Management
  • 3. From humble beginnings of a fishing village… The UAE was founded in 1971
  • 4. Some Quick Statistics Today Population: About 2 million in Dubai (5.3 million in UAE) GDP: $260 billion Per Capita GDP: $49,000 Main industries: Petroleum; Tourism; Aluminum; Fishing, Commercial ship repair; Handicrafts; Textiles Economic diversification have reduced the portion of GDP based on oil and gas output to 25%. The Emirates Academy of Hospitality Management
  • 5. Sheikh Zayed Road [In 1991]
  • 8. Dubai’s Terminal 3, the new home of Emirates Airlines, is the world’s single largest terminal building and features 26 gates, 162 check-in counters, 88 self-service kiosks and over 63km of baggage conveyors.
  • 9. Madinat Jumeirah [In 2000]
  • 10. Madinat Jumeirah [In 2003]
  • 11. Burj Khalifa – Dubai Mall – Tallest Building in the Largest Mall in the World World (More than 1,500 retail stores (Standing at 828meters) under one roof)
  • 13. Ski Dubai – making the impossible, POSSIBLE!
  • 14. Dubai World Cup – World’s Richest Race Meeting (USD 10 million)
  • 15. Ferrari World – Abu Dhabi
  • 18. Changing Landscape of Dubai Less reliance on oil and greater reliance on the Hospitality & Tourism industry Hotel occupancy rates are at an all time high Arab spring has had a positive effect on the economy 79% increase in number of GCC visitors in 2011 The Emirates Academy of Hospitality Management is well placed to train future leaders of the hospitality and tourism industry
  • 20. Our Campus The Emirates Academy of Hospitality Management
  • 21. Integral part of Jumeirah Group International Hospitality Management Company Rapid international expansion Work experience for students Best practice examples Excellent career The Emirates Academy of opportunities Hospitality Management
  • 23. Some Quick Facts: Established in 2001 – intention was to support the local hospitality industry with skilled personnel Accredited in the UAE, UK and Australia Associate / Bachelor of Science (Hons.) Programme First in the region to offer the Master of Science in International Hospitality Management Currently about 300 students and 300 alumni from 60 countries Academic association with Ecole hoteliere de Lausanne The Emirates Study Abroad partnership with Cornell Academy of Hospitality University Management
  • 24. Advantages Strong links to Industry Internships / Employment Brand image & Reputation Synergies – students work on real world projects Access to database (e.g. WEF project) Inculcation of Hallmarks Access to business services (e.g. Legal, Finance, Marketing) Faculty development – PDPs The Emirates and Consultancy opportunities Academy of Hospitality Access to cutting edge Management technology (e.g. Innovation villa)
  • 25. Challenges Perception that we educate just “Jumeirah” managers Perception from industry that we might misuse commercial in confidence information Compatibility of policies between SBUs and the school Students might have unrealistic expectations of employment Education not viewed as a The Emirates commercially driven endeavour Academy of Hospitality Management
  • 26. POSTGRADUATE PROGRAMME Master of Science in International Hospitality Management 1 year full time, or Up to 4 years in part-time, flexible mode Programme Structure Students take a maximum of two modules simultaneously. Each module involves 40 taught hours and 100 hours of self-directed study over a period of one month. The Emirates The programme ends either with a Academy of formal academic dissertation or through Hospitality the completion of several industry Management related projects.
  • 27. MSc in International Hospitality Management 1st accredited Hospitality Management Masters in Gulf Region Accredited by UAE Ministry of Higher Education & Scientific Research Recognised globally by leading universities Aims To develop the knowledge, skills and competence of graduate industry professionals To enable them to function effectively at executive, corporate and senior managerial levels within the industry.
  • 28. MSc in International Hospitality Management Origins Content and structure based on extensive industry and educational research 65 senior executives from the hospitality industry contributed to the design and content of this course Course content benchmarked against 15 other internationally renowned masters level programmes Faculty at EAHM have extensive experience of teaching at Masters level in over 11 different universities
  • 29. Trimester 1 Trimester 2 Trimester 3 Electives Business Continuity Planning Sustainable Tourism Development Hotel Benchmarking Cross Cultural Selling and Marketing Digital Marketing
  • 30. ONE FULL MSc SCHOLARSHIP TO BE AWARDED Criteria Minimum 1 year of relevant working experience Excellent Undergraduate results (min. GPA of 3.0 / 4.0) Internet-based TOEFL of 100; IELTS band score of 7.0 Application process involves a personal interview at The Academy Scholarship includes full waiver of Tuition and Sundries valued at AED89,900 (approx. USD25,000) Please apply online at www.emiratesacademy.edu