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Resource discovery on
mobile devices

M-libraries information sharing, 8 May 2012
2012: MACON
Mobilising Academic Content Online
1. Mobile discovery interface (using the
   EBSCO API)
2. Mobile authentication bookmarklet tool
3. Good practice toolkit for publishers
   and libraries


http://www.open.ac.uk/blogs/macon

Twitter hashtag: #OUMACON #mlibs
Mobile marketplace

THE BIG PICTURE
Visits to OU Library website
             March 2012
                         20%
iOS
Blackberry                  2%
Android
               61%          17%
Other
Discussion

WHAT FUNCTIONALITY DO
LIBRARIANS EXPECT FROM
DISCOVERY TOOLS?
Usability                  Functionality




Librarians expect lots of advanced options
Mobile devices have limited space on the screen and are used in a different
way to desktop devices – some compromise will be necessary to ensure
usability.
Discussion

WHAT FUNCTIONALITY DO
LIBRARY USERS EXPECT FROM
DISCOVERY TOOLS?
Functionality            Usability




Users are looking for convenience most of all
Keep it simple
Make authentication and access easy
Discussion

HOW DO YOU ENSURE USABILITY
ON A HANDHELD DEVICE?
Mobile
usability/
design
principles




http://www.flickr.com/photos/revstan/3805285952/
Know your audience
1cm x
                           1cm




Leave space around buttons and links
Reduce typing, “clicks”,
downloads and increase speed
Minimize volume of downloads
Include search
Make authentication easy
Provide best available file format
Reading full text
Phone type                    PDF     HTML   Plain text ePub

Smartphone (iPhone/Android)                         
Feature phone (Blackberry/    Maybe                  Maybe
N95)
Basic internet phone                                
MOBILE WEB VS APPS
Mobile    Proprietary                                                                  Web app
  website       app                                                                       [HTML 5]
  Website or App?
      Platform independent                           Platform specific                        Platform independent

     Use existing staff skills                     Staff need new skills
                                                                                              Build on existing skills
     Limited access to device
                                               Access to device hardware
             hardware
                                                                                            Access to device hardware
           Easy to find                            Hidden in app store

                                              May be regulated by App store
       Under your control
                                                         owner                               Can be used on desktop

      Storage is server side                    Limited memory on device
                                                                                                Under your control
      Difficult to personalise                     Inherently personal

                                                                                           No need to develop separate
     Can only be used online                       Can be used offline                    versions for different platforms



1. What are the characteristics of mobile apps and mobile-optimised websites? July 2010.
   http://cloudworks.ac.uk/cloud/view/4110
2. W3C Mobile Web Application Best Practices. December 2010. http://www.w3.org/TR/mwabp/
3. Neilson, J (2012) Mobile Sites vs. Apps: The Coming Strategy Shift. http://www.useit.com/alertbox/mobile-sites-apps.html
Benefits to users
           Mobile    Mobile
           apps     websites
Which platforms or browsers do your users have?
Apps or websites?
Separate website or responsive design?


MONITOR TRENDS
Recommended reading
• JISC user behaviour observational study: User behaviour in resource
  discovery:
  http://www.jisc.ac.uk/publications/programmerelated/2010/ubirdfinalreport.aspx
• JISC TechWatch Report: Delivering Web to Mobile:
  http://blog.observatory.jisc.ac.uk/2012/05/09/final-release-of-techwatch-report-
  delivering-web-to-mobile/
• ComScore Datamine (for EU, UK and global trends):
  http://www.comscoredatamine.com/category/mobile/
• Responsive Web Design: http://www.alistapart.com/articles/responsive-web-
  design/
• M-libraries group on Mendeley: http://mnd.ly/JVA6Hv
M-Libraries Conference 2012
“From margin to mainstream: mobile technologies
transforming lives and libraries”

• 24-26 September at the Open University
• www.m-libraries.org
• Registration now open
Thank you
• OU Library mobile site: www.open.ac.uk/library/m
• Mobile Discovery Good Practice Toolkit (work in
  progress): http://cloudworks.ac.uk/cloudscape/view/2411
• MACON project blog: www.open.ac.uk/blogs/macon

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Resource discovery on mobile devices keren mills

  • 1. Resource discovery on mobile devices M-libraries information sharing, 8 May 2012
  • 2. 2012: MACON Mobilising Academic Content Online 1. Mobile discovery interface (using the EBSCO API) 2. Mobile authentication bookmarklet tool 3. Good practice toolkit for publishers and libraries http://www.open.ac.uk/blogs/macon Twitter hashtag: #OUMACON #mlibs
  • 4. Visits to OU Library website March 2012 20% iOS Blackberry 2% Android 61% 17% Other
  • 5. Discussion WHAT FUNCTIONALITY DO LIBRARIANS EXPECT FROM DISCOVERY TOOLS?
  • 6. Usability Functionality Librarians expect lots of advanced options Mobile devices have limited space on the screen and are used in a different way to desktop devices – some compromise will be necessary to ensure usability.
  • 7. Discussion WHAT FUNCTIONALITY DO LIBRARY USERS EXPECT FROM DISCOVERY TOOLS?
  • 8. Functionality Usability Users are looking for convenience most of all Keep it simple Make authentication and access easy
  • 9. Discussion HOW DO YOU ENSURE USABILITY ON A HANDHELD DEVICE?
  • 12. 1cm x 1cm Leave space around buttons and links
  • 14. Minimize volume of downloads
  • 17. Provide best available file format
  • 18. Reading full text Phone type PDF HTML Plain text ePub Smartphone (iPhone/Android)     Feature phone (Blackberry/ Maybe   Maybe N95) Basic internet phone    
  • 20. Mobile Proprietary Web app website app [HTML 5] Website or App? Platform independent Platform specific Platform independent Use existing staff skills Staff need new skills Build on existing skills Limited access to device Access to device hardware hardware Access to device hardware Easy to find Hidden in app store May be regulated by App store Under your control owner Can be used on desktop Storage is server side Limited memory on device Under your control Difficult to personalise Inherently personal No need to develop separate Can only be used online Can be used offline versions for different platforms 1. What are the characteristics of mobile apps and mobile-optimised websites? July 2010. http://cloudworks.ac.uk/cloud/view/4110 2. W3C Mobile Web Application Best Practices. December 2010. http://www.w3.org/TR/mwabp/ 3. Neilson, J (2012) Mobile Sites vs. Apps: The Coming Strategy Shift. http://www.useit.com/alertbox/mobile-sites-apps.html
  • 21. Benefits to users Mobile Mobile apps websites
  • 22. Which platforms or browsers do your users have? Apps or websites? Separate website or responsive design? MONITOR TRENDS
  • 23. Recommended reading • JISC user behaviour observational study: User behaviour in resource discovery: http://www.jisc.ac.uk/publications/programmerelated/2010/ubirdfinalreport.aspx • JISC TechWatch Report: Delivering Web to Mobile: http://blog.observatory.jisc.ac.uk/2012/05/09/final-release-of-techwatch-report- delivering-web-to-mobile/ • ComScore Datamine (for EU, UK and global trends): http://www.comscoredatamine.com/category/mobile/ • Responsive Web Design: http://www.alistapart.com/articles/responsive-web- design/ • M-libraries group on Mendeley: http://mnd.ly/JVA6Hv
  • 24. M-Libraries Conference 2012 “From margin to mainstream: mobile technologies transforming lives and libraries” • 24-26 September at the Open University • www.m-libraries.org • Registration now open
  • 25. Thank you • OU Library mobile site: www.open.ac.uk/library/m • Mobile Discovery Good Practice Toolkit (work in progress): http://cloudworks.ac.uk/cloudscape/view/2411 • MACON project blog: www.open.ac.uk/blogs/macon