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evidence based
library & information

practice

michelle dalton, liaison librarian, chs, ucd library
the
clinical
context
“the conscientious, explicit
and judicious use of current
best evidence in making

decisions...
…integrating individual
clinical expertise with the best

available external clinical
evidence from systematic
research”
(sackett, 1996)
the
information
science
context
“an approach to information
science that promotes the
collection, interpretation and
integration of valid, important and
applicable user-reported, librarianobserved, and research-derived
evidence…
…the best available evidence,
moderated by user needs and
preferences, is applied to improve
the quality of professional
judgements.”
(booth, 2000)
data-driven decisions?
looking at
‘the whole
picture’
e.g. low usage of an eresource perceived as
‘essential’ by a very
small number of users:

cancel or renew ???
a
balancing
act
between
evidence
& intuition
“look before you leap”
why
eblip?
more informed decision-making

reduce risk of error
demonstrate impact
supports best practice policy & processes

more efficient use of resources
more effective services
the
eblip
process
(bayley & mckibbon, 2006)
formulate an answerable question
search for best available evidence
critically appraise the evidence
make a decision and apply it
evaluate performance
(eldredge, 2000)
finding
the eblip
question
cultivate the habit
capture immediately

reframe to find the real question
prioritize how important is this?
courage to ask something new
(eldredge, 2006)
finding the
evidence
using existing evidence
local evidence:
User surveys e.g. LibQual
Annual reports

Usage statistics – eresources, circulation, il instruction etc.

external evidence:
LISTA: Library, Information Science & Technology Abstracts
LISA: Library and Information Science Abstracts
Emerald Management Xtra
ERIC (Education)
“encouraging librarians to

conduct research where there
is a lack of evidence is vital
to the growth of ebl”
(crumley & koufogiannakis, 2002)
research
systematic enquiry, collecting & interpreting
evidence or data to answer a question

three
‘flavours’
of eblip

evaluation
focuses on service effectiveness, practical in nature, designed to
bring about change & action

audit
a ‘quality check’ against a defined standard – are we doing
“what it says on the tin”?

(grant et al. (eds.), 2013)
bibliometric analysis
case study

cohort study
content analysis
delphi method
document studies
experimentation

focus group
historical study

interview
observational study
questionnaire
systematic (lit) review
usability study
critical
appraisal
(bayley & mckibbon, 2006)
(glynn, 2006)
is the study a close representation of
the truth?
are the results credible & repeatable?
will the results help my own practice?
(booth & brice, 2004)
making &
implementing
a decision
evidence should be:

interpretable
convincing
actionable

these attributes will
help you make,
implement &
communicate a
decision
evaluation &
assessment
process evaluation
develops consistency across individuals / teams
was it the right method / approach?
what can we do better next time?

outcome evaluation
what does it mean in practice for our users?
how effective was the intervention?
short term and long term impacts?
eblip in
action
yes, it is
achievable!!
Evidence-based
librarianship: a case study
of a print resource
cancellation project.
(Derven & Kendlin, 2011)
Student Reading Practices in
Print and Electronic Media
(Foasberg, 2013)
How Users Search the Library
from a Single Search Box
(Lown, Sierra & Boyer, 2013)
a final incentive…

using evidence
helps us deliver
better services to
our users
evidence based
library & information

practice

thank you
questions? michelle.dalton@ucd.ie
@mishdalton
eblip resources
eblip journal
http://ejournals.library.ualberta.ca/index.php/eblip

journal tocs (alerts for 250+ lis journals)
http://bit.ly/RZySzG

annual eblip conference proceedings
http://eblip7.library.usask.ca

eblip wiki (univ of minnesota)
https://wiki.lib.umn.edu/HSL/EBLIP.html

evidence based toolkit for public libraries
http://ebltoolkit.pbworks.com/

the researching librarian
http://www.researchinglibrarian.com
references

Bayley, L., & McKibbon, A. (2006). Evidence-based librarianship: a personal perspective from the medical/nursing realm. Library Hi
Tech, 24(3), 317-323.
Booth, A., & Brice, A. (2004), "Appraising the evidence", in Booth, A., Brice, A. (Eds),Evidence-Based Practice for Information
Professionals, Facet Publishing, London, pp.104-18. http://www.facetpublishing.co.uk/downloads/file/sample_chapters/481.pdf
Booth, A. (2000, July). Librarian heal thyself: Evidence based librarianship, useful, practical, desirable? 8th International Congress on
Medical Librarianship, London
Crumley, E., and Koufogiannakis, D. (2002). Developing evidence-based librarianship: practical steps for implementation. Health
Information and Libraries Journal, 19(2), 61-70.
Derven, C., Kendlin, V. (2011) Evidence-based librarianship : a case study of a print resource cancellation project. The Journal of
Academic Librarianship, 37 (2), pp.166-170.
Eldredge, J. D. (2000). Evidence-based librarianship: An overview. Bulletin of the Medical Library Association, 88(4), 289302. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC35250/pdf/i0025-7338-088-04-0289.pdf
Eldredge, J. (2006). Evidence-based librarianship: the EBL process. Library Hi Tech, 24(3), 341-354.
http://www.emeraldinsight.com/journals.htm?articleid=1571813&show=abstract
Foasberg, N. M. (2013). Student Reading Practices in Print and Electronic Media. Accepted for publication in College & Research
Libraries, June 2013.
Glynn, L (2006). EBLIP Critical Appraisal Checklist for Library Research.
http://www.newcastle.edu.au/service/library/gosford/ebl/toolkit/docs/EBL%20Critical%20Appraisal%20Checklist.pdf
Grant, M.J. et al. (2013). Research, Evaluation and Audit: Key steps in demonstrating your value. Facet: London.
Koufogiannakis, D. (2012). Academic Librarians’ Conception and Use of Evidence Sources in Practice. Evidence Based Library And
Information Practice, 7(4), 5-24.
http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/18072/14560
Lown, C., Sierra, T., & Boyer, J. (2013). How users search the library from a single search box. College & Research Libraries, 74(3),
227-241.
Sackett et al. (1996). Evidence based medicine: what it is and what it isn't. BMJ: British Medical Journal, 312(7023), 71.
http://dx.doi.org/10.1136/bmj.312.7023.71
Van Epps, A., & Sapp Nelson, M. (2013). One-shot or Embedded? Assessing Different Delivery Timing for Information Resources
Relevant to Assignments. Evidence Based Library And Information Practice, 8(1), 4-18.
http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/18027
Frog image: http://dreamofanotaku.deviantart.com/art/Duckweed-Frog-200304942
Data image: http://commons.wikimedia.org/wiki/File:Transmediale-2010-Ryoji_Ikeda-Data-Tron-2.jpg
The Librarian (Wolfgang Lazius): http://arthistory.about.com/od/from_exhibitions/ig/arcimboldo_paris/gaml1007_01.htm
Jenga image: http://www.flickr.com/photos/ashleymackinnon/7645861006/

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Evidence based library and information practice

  • 1. evidence based library & information practice michelle dalton, liaison librarian, chs, ucd library
  • 3. “the conscientious, explicit and judicious use of current best evidence in making decisions...
  • 4. …integrating individual clinical expertise with the best available external clinical evidence from systematic research” (sackett, 1996)
  • 6. “an approach to information science that promotes the collection, interpretation and integration of valid, important and applicable user-reported, librarianobserved, and research-derived evidence…
  • 7. …the best available evidence, moderated by user needs and preferences, is applied to improve the quality of professional judgements.” (booth, 2000)
  • 9. looking at ‘the whole picture’ e.g. low usage of an eresource perceived as ‘essential’ by a very small number of users: cancel or renew ???
  • 13. more informed decision-making reduce risk of error demonstrate impact supports best practice policy & processes more efficient use of resources more effective services
  • 16. formulate an answerable question search for best available evidence critically appraise the evidence make a decision and apply it evaluate performance (eldredge, 2000)
  • 18. cultivate the habit capture immediately reframe to find the real question prioritize how important is this? courage to ask something new (eldredge, 2006)
  • 20. using existing evidence local evidence: User surveys e.g. LibQual Annual reports Usage statistics – eresources, circulation, il instruction etc. external evidence: LISTA: Library, Information Science & Technology Abstracts LISA: Library and Information Science Abstracts Emerald Management Xtra ERIC (Education)
  • 21. “encouraging librarians to conduct research where there is a lack of evidence is vital to the growth of ebl” (crumley & koufogiannakis, 2002)
  • 22. research systematic enquiry, collecting & interpreting evidence or data to answer a question three ‘flavours’ of eblip evaluation focuses on service effectiveness, practical in nature, designed to bring about change & action audit a ‘quality check’ against a defined standard – are we doing “what it says on the tin”? (grant et al. (eds.), 2013)
  • 23. bibliometric analysis case study cohort study content analysis delphi method document studies experimentation focus group historical study interview observational study questionnaire systematic (lit) review usability study
  • 27. is the study a close representation of the truth? are the results credible & repeatable? will the results help my own practice? (booth & brice, 2004)
  • 29. evidence should be: interpretable convincing actionable these attributes will help you make, implement & communicate a decision
  • 31. process evaluation develops consistency across individuals / teams was it the right method / approach? what can we do better next time? outcome evaluation what does it mean in practice for our users? how effective was the intervention? short term and long term impacts?
  • 32. eblip in action yes, it is achievable!!
  • 33. Evidence-based librarianship: a case study of a print resource cancellation project. (Derven & Kendlin, 2011)
  • 34. Student Reading Practices in Print and Electronic Media (Foasberg, 2013)
  • 35. How Users Search the Library from a Single Search Box (Lown, Sierra & Boyer, 2013)
  • 36. a final incentive… using evidence helps us deliver better services to our users
  • 37. evidence based library & information practice thank you questions? michelle.dalton@ucd.ie @mishdalton
  • 38. eblip resources eblip journal http://ejournals.library.ualberta.ca/index.php/eblip journal tocs (alerts for 250+ lis journals) http://bit.ly/RZySzG annual eblip conference proceedings http://eblip7.library.usask.ca eblip wiki (univ of minnesota) https://wiki.lib.umn.edu/HSL/EBLIP.html evidence based toolkit for public libraries http://ebltoolkit.pbworks.com/ the researching librarian http://www.researchinglibrarian.com
  • 39. references Bayley, L., & McKibbon, A. (2006). Evidence-based librarianship: a personal perspective from the medical/nursing realm. Library Hi Tech, 24(3), 317-323. Booth, A., & Brice, A. (2004), "Appraising the evidence", in Booth, A., Brice, A. (Eds),Evidence-Based Practice for Information Professionals, Facet Publishing, London, pp.104-18. http://www.facetpublishing.co.uk/downloads/file/sample_chapters/481.pdf Booth, A. (2000, July). Librarian heal thyself: Evidence based librarianship, useful, practical, desirable? 8th International Congress on Medical Librarianship, London Crumley, E., and Koufogiannakis, D. (2002). Developing evidence-based librarianship: practical steps for implementation. Health Information and Libraries Journal, 19(2), 61-70. Derven, C., Kendlin, V. (2011) Evidence-based librarianship : a case study of a print resource cancellation project. The Journal of Academic Librarianship, 37 (2), pp.166-170. Eldredge, J. D. (2000). Evidence-based librarianship: An overview. Bulletin of the Medical Library Association, 88(4), 289302. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC35250/pdf/i0025-7338-088-04-0289.pdf Eldredge, J. (2006). Evidence-based librarianship: the EBL process. Library Hi Tech, 24(3), 341-354. http://www.emeraldinsight.com/journals.htm?articleid=1571813&show=abstract Foasberg, N. M. (2013). Student Reading Practices in Print and Electronic Media. Accepted for publication in College & Research Libraries, June 2013. Glynn, L (2006). EBLIP Critical Appraisal Checklist for Library Research. http://www.newcastle.edu.au/service/library/gosford/ebl/toolkit/docs/EBL%20Critical%20Appraisal%20Checklist.pdf Grant, M.J. et al. (2013). Research, Evaluation and Audit: Key steps in demonstrating your value. Facet: London. Koufogiannakis, D. (2012). Academic Librarians’ Conception and Use of Evidence Sources in Practice. Evidence Based Library And Information Practice, 7(4), 5-24. http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/18072/14560 Lown, C., Sierra, T., & Boyer, J. (2013). How users search the library from a single search box. College & Research Libraries, 74(3), 227-241. Sackett et al. (1996). Evidence based medicine: what it is and what it isn't. BMJ: British Medical Journal, 312(7023), 71. http://dx.doi.org/10.1136/bmj.312.7023.71 Van Epps, A., & Sapp Nelson, M. (2013). One-shot or Embedded? Assessing Different Delivery Timing for Information Resources Relevant to Assignments. Evidence Based Library And Information Practice, 8(1), 4-18. http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/18027 Frog image: http://dreamofanotaku.deviantart.com/art/Duckweed-Frog-200304942 Data image: http://commons.wikimedia.org/wiki/File:Transmediale-2010-Ryoji_Ikeda-Data-Tron-2.jpg The Librarian (Wolfgang Lazius): http://arthistory.about.com/od/from_exhibitions/ig/arcimboldo_paris/gaml1007_01.htm Jenga image: http://www.flickr.com/photos/ashleymackinnon/7645861006/

Notes de l'éditeur

  1. EBL is not to be confused with making data driven decisions, but is about integrating data and evidence to inform decision-making rather than drive it. Metrics should not make a decision for you!
  2. Sometimes you need to respond quickly, so have to rely on your best judgment at the time. Decisions are often complex and not straightforward, and you need to balance different and even conflicting needs and priorities
  3. Systematic and informed decision-making is also easier to sell and justify to management
  4. For gathering ‘new’ data you can use a variety of methods and techniques
  5. The point of the pyramid represents the highest ‘quality’ evidence, but you still need to appraise and evaluate every study.
  6. Lindsay Glynn’s eblip critical appraisal checklist
  7. It should be clear, transparent and easy to understand It should be valid, reliable, rigorous and objective (free from bias) so that others will take it on board Evidence on its own is of little use, it should ultimately be used to lead to a change or improvement in policies, processes or services. You need to communicate your decision – and tailor your message to your target audience library staff (meetings, policies, manuals, intranet) management (institutional reports, committees) users (the web, social media, print, signage) the wider community (conferences, journals)
  8. EBLIP is a continuous process – evaluate how you made the decision and also what the impact or effect of the decision is/was – remember short term and long term outcomes
  9. Having this kind of evidence helps us make better use of limited budgets to ensure the ‘right’ resources are cancelled when necessary
  10. Having this kind of evidence can help inform purchasing decisions regarding which resources to switch from print to electronic formats and vice versa.
  11. Having this kind of evidence can highlight the instructional needs of our students and help inform the content and design of our IL classes, as well as how our systems are designed