2. Organizations and Their Responses Strategic systems Continuous improvement efforts Business Process Reengineering (BPR) Business alliances Electronic commerce
3. What Is an Information System? Information systems (IS) collect, process, store, analyze, and disseminate information for a specific purpose.
12. Enterprise SOA is a blueprint for an adaptable, flexible, and open IT architecture for developing services-based, enterprise-scale business solutions SOAs build applications out of software services