Hexaware implemented Microsoft Dynamics AX for a major solar power company to overcome challenges in its sales order processing, customer agreements, and freight charge calculations. The implementation streamlined pain areas by automating sales order processing, integrating customer agreements for production quantities, and automating freight charge calculations based on delivery location and mode. This reduced manual work and errors, improved productivity, and made operations compliant with regulations.

1. Case Study Manufacturing
MS Dynamics AX implementation solution overcomes traditional challenges for a major Solar
Power Generation company
Client Overview
Our client is the largest thin film solar module manufacturer in the world, and the first company to integrate non-silicon, thin film solar module technology
into high-volume, low-cost production. Its vertically integrated manufacturing produces complete solar modules in approximately 2.5 hours. It has achieved
the lowest manufacturing cost per watt in the industry.
Scope of the Project
Implemented MS Dynamics AX and streamlining the pain areas in existing Sale Challenge
order processing, Customer agreement for agreed quantity, manual mainte-
The system had a unique code base and setup at each
nance of freight charges calculation for different customer location based on the
plant site making global offerings in a multitude of
mode of delivery.
geographical markets challenging.
Hexaware Approach The setting up of customer agreement details including the
Alternative delivery address and the relevant absorbed
Hexaware is a certified partner of Microsoft Dynamics and has several MS freight cost per Watt.
Dynamics AX implementations to its credit. The implementation involved stream-
The incremental Freight cost not charged to the customer in
lining pain areas in existing Sale order processing, Customer agreement for
the business had escalated to customization required for
agreed quantity and manual maintenance of freight charges calculation for
each Plant location.
different customer locations based on mode of delivery.
To differentiate itself, client needs to ensure its present Sale
order Processing and Freight charges calculation process
will be automated by the system and this will be in compli-
ance with the SOX Act.
Existing system needs to fully integrate with MSCRM
application and also Microsoft outlook.
The existing system relied on SSRS reporting system to
extract reports, exports and queries against the existing
database schema.
Client Benefits
Reduced man time and cost - By enabling the sale order
process and automating the freight charges calculation, the
manual time for entry has been substantially reduced and
the productivity of the business to serve the customer needs
increased.
Improved Standards - Improved regulatory compliance
standards.
Improved productivity – Reduction in time duration for sale
order processing and accurate data calculation, elimination
of manual errors. Increased the business productivity.
Improved maintenance - Enabled the business to support
enhancements and change requests to existing programs
Reduced time - Reduced the cost and lead-times of setup in
new geographical plant location sites.
Enabled Easy Data Consolidation - Enabled cross
communication and ability to share and aggregate data from
various different geographical plant location
Audit - Provided full audit functionality and traceability.
Improved efficiency - Enabled end users to build manage
and maintain the reporting & reduced maintenance cost.
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