The world’s leader in steam engineering and control instrumentation solutions getS future ready with PeopleSoft HCM 9.1 Upgrade

1. Case Study PeopleSoft
The world’s leader in steam engineering and control instrumentation solutions
getS future ready with PeopleSoft HCM 9.1 Upgrade
Client Overview
Our client is among the world’s leading steam engineering and control instrumentation solutions providers for process industries. With operations spanning
over 35 countries, the company has established a global footprint through its manufacturing facilities and sales offices located around the world.
Business Needs
To consolidate its leadership position in the industry and stay ahead of the constantly changing Business Benefits
business environment, the client decided to upgrade its existing version of PeopleSoft HCM. • An integrated and streamlined HR
The opportunity to eliminate unwieldy customizations, streamline workflows, and introduce more system upgraded to PeopleSoft HCM
user-friendly systems, combined with Oracle’s discontinuation of support for older PeopleSoft v9.1 that leveraged new features to
versions, were key drivers in the client’s decision to upgrade to PeopleSoft HCM v9.1. reduce customizations and deliver
higher performance.
Scope • An automated portal-based recruitment
The primary focus of this project was a technical upgrade of PeopleSoft HCM v8.0 and and talent acquisition management
PeopleTools v8.12 to PeopleSoft HCM v9.1 and PeopleTools v8.51. The modules to be upgraded system that eliminated inefficiencies in
included Administer Workforce, Administer Training, Talent Acquisition Management (TAM),
the older processes, was user-friendly,
Monitor Absence, and bolt on modules for ESS/MSS and Reports. It also required an Oracle
and led to improved employee-
Database upgrade from 8i to 11g.
employer interactions.
• The associated upgrade to People
Challenges
• An extremely aggressive target go-live date.
Tools v8.51 made features like Partial
• The system in use was outdated and maintained by multiple stakeholders, making it difficult Page refreshes, Advance Search
for the client’s IT team to prepare the keep-drop list. This further complicated the Hexaware features, Type-Ahead Search, and
team’s retrofitting and testing process. Mouse Over pop-up pages available for
• Customizations implemented on a piecemeal basis in the past resulted in a lack of proper improved productivity.
documentation hindering the upgrade process. • Superior HR workflow control and
• The upgrade involved a two-step upgrade from PeopleSoft HCM v8.0 to v8.9, which execution through the implementation
represented a huge architectural change, and then a second upgrade from v8.9 to v9.1. of configurable alerts and workflow
notifications in PeopleSoft HCM v9.1.
Solution This provided decision-makers quick
Hexaware initiated the project with a comprehensive requirements gathering process and then access to role-relevant information.
went on to a recommended upgrade approach, end state architecture design, keep drop decisions • A designated framework for implement
matrix, robust test strategy, and an implementation plan. ing additional functionality with modules
like Candidate Gateway and
Using our proprietary SPEED methodology, Hexaware implemented a two-step upgrade ePerformance.
process, first from the PeopleSoft HCM v8.0 to v8.9, and then from v8.9 to v9.1, using
Oracle-recommended upgrade tools.
The continuous involvement of the client’s IT team at every stage of the upgrade process enabled
complete and timely knowledge transfer. We also conducted early user previews of the application
to avoid any requirement gaps.
Hexaware organized multiple user sessions to get them accustomed to the new application
and interface. In addition, we delivered detailed and comprehensive user training programs by
deploying the ‘Train the Trainer’ approach.
Technology Enviroment
• PeopleSoft HCM v9.1 and PeopleTools v8.51
• Oracle 11g on IBM and Red Hat Linux 5.0
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