A common question from companies considering Alfresco for content management is what to do with their legacy ECM systems. In many cases, they want to run Alfresco alongside their existing system for some period of time, and then gradually migrate their content. Join Alfresco Partner of the Year – Zia Consulting – to learn how OpenWorkdesk will allow users to interact with both Alfresco and any CMIS compatible repository in a multi-repository environment.
The presentation will include a specific demonstration of OpenWorkdesk running against both Alfresco and IBM FileNet with a single user interface, and will also discuss how the gradual migration to Alfresco takes place.
2. Today’s Agenda
• What’s the Problem?
• Alfresco for the Enterprise
• Why Zia?
• Introducing WeWebU
• The OpenWorkdesk Solution
3. What’s the Problem?
• You want something newer, better,
stronger, faster, cheaper (or more open!).
BUT…
• It’s (often) hard to migrate. It’s (often)
expensive to migrate.
AND…
• First time enterprise-wide technology
deployments are most likely to fail.
4. What’s the Problem?
Did you know?
•44% of SharePoint Enterprises are also
using additional ECM systems
Actually it’s two problems:
•Co-Habitating
•Migrating
5. Open Source
ENTERPRISE Content Management
Document Management
Capture, share & retain corporate content, including
documents, video, images & graphics files
Records Management
Ensure governance, compliance and retention of
company or government records
Web Content Services
Author, collaborate & publish to Drupal, Liferay,
JBoss Portal or your custom web app
Enterprise Collaboration
Create, share, collaborate, iterate & discuss
content. Then publish to social channels.
Open Source Platform
Build content-rich apps and websites using RESTful
APIs or Java & open standards like CMIS & JSR
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6. Why Zia?
• Solutions from Paper to Mobile
• Enterprise Content Management
• Intelligent Document Capture
• UI/Portal Solutions
• Enterprise Integration
• Enterprise Mobility
16. Introducing OpenWorkdesk
• Feature rich suite of applications on
top of
– All IBM ECM repositories
– compliant repositories
• Key concepts
– Advanced eFile Management
– Case Management
– Different views on information
• Tailorable
• Role dependent
– Configuration vs. coding
• Web-UI with cutting-edge usability
– Accessibility (508 compliant)
– Zero installation
• Advanced Viewing
17. What’s a ZIDI?
• Zero Installation on Client
• Seamless Integration with Office
• Search, Edit
• Check-In/Check-Out
• Create & Index
• Broad version support
• Office 2003, Office 2007, Office
2010
• Broad product support
• Word, Excel, PowerPoint, Outlook,
Visio, Scanning
• Support for other applications
• E.g. Adobe Acrobat X, OpenOffice,
LibreOffice
• Multi-Language Support
• English, German, others upon
request
18. MobileWorkdesk
Enterprise Mobile CMS
• Designed for 1000s of users and millions
of documents
• For your ECM Repository:
• IBM FileNet
• IBM CM8
• Alfresco
• EMC Documentum
• Open Text
• Unique App + Server Approach
• Personalized content
• Central administration and
configuration
• Server pushes additional
business logic to the app
23. More than just CMIS…
• Deep integration to IBM ECM Platform
via Native API’s
• IBM FileNet P8 Content Manager
• IBM FileNet IS
• IBM Content Manager 8
• IBM Content Manager on Demand
• IBM FileNet P8 BPM
• Strategic Partnership with Alfresco
• CMIS+
• Activiti
• Cloud Alignment
24. What about SharePoint?
• Microsoft did not deliver CMIS compliance with
SharePoint 2010
• In July 2012 - Microsoft reached out to WeWebU,
Zia (and other CMIS TC members) to work together
on the CMIS compliance of SharePoint 2013
• WeWebU will test OpenWorkdesk against a pre-
release of SharePoint 2013 in the upcoming weeks
• OpenWorkdesk will support co-existence (and
migration) scenarios of Alfresco and
SharePoint
26. The OpenWorkdesk Solution
• Native support for IBM content repositories - IBM
FileNet IS, FileNet P8, IBM Content Manager, IBM
CMoD…
• CMIS+ support for Alfresco
• CMIS support for EMC Documentum, SharePoint*,
etc…
• Separation of investments in ECM back-end and
investments in ECM front-end
• Minimization of risk in migration projects, smooth
migration path
27. Why OpenWorkdesk
• Product (via Project)
• Roadmap and release plan
• Documentation and Training for users,
administrators and developers
• Developer tool-kit
• Enterprise Architecture
• Implementation of the reference architecture of
IBM/FileNet
• Layer-model, object-oriented, J2EE
• Browser-based front-end, no client installation
• Highly scalable with optimized performance
28. OpenWorkdesk – Ease of Use (1)
• Integrated clipboard, similar to
office applications and Windows
Explorer
• Automatic creation of file
structures by means of virtual or
physical folders
• Keyboard shortcuts
29. OpenWorkdesk – Ease of Use (2)
• Context-sensitive menus
accessed by right mouse-click
• Context-sensitive help and
tool-tips
30. OpenWorkdesk – Data Hygiene
Field manager
Automatic validation of input
Automatic formatting of data fields
31. OpenWorkdesk – Role Management
• Innovative role management facilitates implementation of applications for different user
groups
• The user always gets exact those functions he needs.
• The user starts working in the right context.
User C
User A
User B
32. OpenWorkdesk – Multitenancy
• Several designs can be used at the same time
• Tenant-dependent administration
• Separated storage of documents and metadata depending on the tenant
Enterprise-wide solutions need just 1 deployment!
ONE
Deployment
33. OpenWorkdesk –
Adding Multiple Documents via Drag & Drop
• Drag & drop from Windows Explorer to OpenWorkdesk
34. OpenWorkdesk –
Bulk Indexing with Parallel Viewing
• Fast indexing of a batch of documents
• Inheritance of metadata from one document to the next
35. OpenWorkdesk –
Semi-Virtual Folders (1)
• Build folder structure
based on metadata
• Inheritance of
metadata from top
knot to added
documents
36. OpenWorkdesk –
Semi-Virtual Folders (2)
• Build folder structure
based on metadata
• Structured access based
on these folders
37. OpenWorkdesk –
Ajax Data Grid
• Inline-editing of
metadata
• Thumbnail views
38. OpenWorkdesk –
BPM Fast Processing
• Pull-function for work items
• Routing of work items through priorities
• Direct Access on documents and metadata from result lists
• Direct access on eFile management from work item
• Bulk processing of work items
39. OpenWorkdesk –
BPM Virtual Group Boxes
• Simple, flexible routing of work
items (1)
40. OpenWorkdesk –
BPM Virtual Group Boxes
• Simple, flexible routing of work
items (2)
41. OpenWorkdesk –
BPM Virtual Group Boxes
• Overview for e.g. managers or call-
center agents with search function
http://www.aiim.org/pdfdocuments/IW-SharePoint-Puzzle_2012.pdf 44% are using some form of ECM/DM alongside SharePoint. 70% are not using SharePoint as their primary, enterprise-wide ECM system. There’s a Now problem and a Later Problem
Why? - CxO gets new iPad – “Why Can’t I…” Reviews Edits Approves Company wants “Productivity Anywhere” Creates Publishes Requirements Corporate Branding Personalization / Roles Workflow Enterprise Integration Mobile SLA – Create, Maintain, Upgrade, Support
Similar to the virtual files in eFile management we can define virtual views in BPM that contain workitems from different group inboxes (different working steps of the same workflow or even steps of different workflows). This allows to create very valueable overview functions for e.g. a manager who can see all workitems with top priority or an overdue date or a call center agent who can easily retrieve the workitem for a specific customer who is calling in and wants to get some information on his case.
Faster learning, less error prone than direc editing of XML files.