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Zia LAS ™
Loan Automation System

Mike Mahon
CEO and Co-Founder
Zia Consulting
mike@ziaconsulting.com

Jon Solove
Solution Engineer
Zia Consulting
jsolove@ziaconsulting.com
The loan process is
intensive and

costly
Why

automate?
• Rapid ROI – Typically 100%
within first 9 Months
• Accelerated Revenue Cycles
• Meet Compliance Requirements
Why

now?
• Competition
• Increased Risks

• Leverage New Technologies
• Process Efficiency
Today’s Agenda
• The Problem – Who, Where, How Big, Is it for me?
• The Solution – Zia Loan Automation System
• Capture - Extraction as a Service (EaaS) ™
• Simple + Smart Content - Alfresco
• Process - Advanced Closing Extraction (ACE) ™
• Actionable Analytics - Zia OneView ™
• LAS Demo
• Case Studies
• Little Bit of the Future
• Conclusion
• Why Zia
Who?

•

Mortgage Banks
• National
• Regional
• Credit Unions

•

Wholesale Banks

•

Mortgage Insurers

•

Service Providers
Where?

•
•
•
•

Origination
Underwriting
Closing
Post Closing
• Audit
• Compliance
• Investor Prep
• And more…
How Big is
this
Problem?
Is It For Me?

•

5 - People

•

No – I have one?

•

50 - % Process Efficiency

•

Yes – ROI This Year
Zia LAS- Loan Automation System

• Capture - Extraction as a Service (EaaS) ™
• Simple + Smart Content - Alfresco
• Process - Advanced Closing Extraction (ACE) ™
• Actionable Analytics - Zia OneView ™
Capture: Extraction as a Service
Any Source
• Customer
• Agent/Broker
• Underwriter
• Third Party
Any Format
• Paper
• Web
• Email
• Fax
• Mobile Capture
Simple + Smart - Alfresco
• Central Document Repository (Portal / Website) for:
• Customer
• Agent/Broker
• Underwriter
• Compliance
• Customer Account
• Loan Folder - mFolder
• Content from:
• Web Upload
• Email
• Paper, Fax
Simple + Smart – Featuring:
•
•
•
•
•
•

Document AND Records Management
Secure Collaboration
Automated Workflow (Mortgage Process)
Enterprise Search
Annotation / Redaction
Email Integration
• Email documents into repository
• Drag & drop
• Outlook & “Hosted” Email (aka Gmail)
Process: Differentiator ACE
Classification of Hundreds of Docs
•

Several States

Extraction for Most Critical Docs
•
•
•

HUD-1 (1600 Fields extracted)
TIL
GFE

Tested with Millions of Closing Packages
Actionable Analytics:
Zia OneView ™
• Collection of data from origination to
post close
•

Tracked by Zia OneView ™

•

Delivery to Reporting / BI Systems
Demo
Case Study #1
Leading Global Mortgage Bank
• Applicant portal for
supporting documents
• Directly assigned to
borrowers “case”
• Capture within
case/repository
• Cost savings AND
improved customer
satisfaction
Case Study #2
Mortgage Insurance
Facts & Figures
•
•

250+ Document Types
• Appraisal, Income,….
1.3 million pages / month
The future of content management is

hybrid
“What differentiates Alfresco is that it has the
full ECM functions that companies rely upon
for high-value documents and processes, plus a
cloud element that is fast to deploy.”
Alan Pelz-Sharpe, 451 Research
Research Director, Content Management & Collaboration
By 2015, 60% of information
workers will interact with content
via mobile devices.
Gartner
Enterprise Mobility Solutions

•

Mobile Capture

•

Secure Mobile Content Management

•

Mobile Content Applications

•

Mobile Business Solutions
Introducing…
Alfresco Mobile Workdesk
• Secure Mobile Case
Management
• Native App for IOS
Devices
• “App/Server”
Approach
• Business role concept
Conclusion: Why Zia?
The Business Results
ROI This Year
•
•

50% Efficiency
Projects kicked started and tracked in a timely way

Future Proof
•
•
•

Simple, Effective and Smart
Upgrade when you want and need to, not when forced to
Reuse existing investments and still gain efficiencies

Simple + Smart
•
•

Project needs met without sacrificing ease
Tools that Work Like People Do
• Scan, Email, Fax, Easy Search
Conclusion: Why Zia?
• Partnerships
– Zia & Alfresco
– Zia & Ephesoft

PARTNER OF THE YEAR

2012

PARTNER OF THE YEAR

2013
Questions?

Mike Mahon
CEO and Co-Founder
Zia Consulting
mike@ziaconsulting.com

Jon Solove
Solution Engineer
Zia Consulting
jsolove@ziaconsulting.com

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Zia Loan Automation System (LAS) featuring Alfresco & Zia OneView

  • 1. Zia LAS ™ Loan Automation System Mike Mahon CEO and Co-Founder Zia Consulting mike@ziaconsulting.com Jon Solove Solution Engineer Zia Consulting jsolove@ziaconsulting.com
  • 2. The loan process is intensive and costly
  • 3. Why automate? • Rapid ROI – Typically 100% within first 9 Months • Accelerated Revenue Cycles • Meet Compliance Requirements
  • 4. Why now? • Competition • Increased Risks • Leverage New Technologies • Process Efficiency
  • 5. Today’s Agenda • The Problem – Who, Where, How Big, Is it for me? • The Solution – Zia Loan Automation System • Capture - Extraction as a Service (EaaS) ™ • Simple + Smart Content - Alfresco • Process - Advanced Closing Extraction (ACE) ™ • Actionable Analytics - Zia OneView ™ • LAS Demo • Case Studies • Little Bit of the Future • Conclusion • Why Zia
  • 6. Who? • Mortgage Banks • National • Regional • Credit Unions • Wholesale Banks • Mortgage Insurers • Service Providers
  • 9. Is It For Me? • 5 - People • No – I have one? • 50 - % Process Efficiency • Yes – ROI This Year
  • 10. Zia LAS- Loan Automation System • Capture - Extraction as a Service (EaaS) ™ • Simple + Smart Content - Alfresco • Process - Advanced Closing Extraction (ACE) ™ • Actionable Analytics - Zia OneView ™
  • 11. Capture: Extraction as a Service Any Source • Customer • Agent/Broker • Underwriter • Third Party Any Format • Paper • Web • Email • Fax • Mobile Capture
  • 12. Simple + Smart - Alfresco • Central Document Repository (Portal / Website) for: • Customer • Agent/Broker • Underwriter • Compliance • Customer Account • Loan Folder - mFolder • Content from: • Web Upload • Email • Paper, Fax
  • 13. Simple + Smart – Featuring: • • • • • • Document AND Records Management Secure Collaboration Automated Workflow (Mortgage Process) Enterprise Search Annotation / Redaction Email Integration • Email documents into repository • Drag & drop • Outlook & “Hosted” Email (aka Gmail)
  • 14. Process: Differentiator ACE Classification of Hundreds of Docs • Several States Extraction for Most Critical Docs • • • HUD-1 (1600 Fields extracted) TIL GFE Tested with Millions of Closing Packages
  • 15. Actionable Analytics: Zia OneView ™ • Collection of data from origination to post close • Tracked by Zia OneView ™ • Delivery to Reporting / BI Systems
  • 16. Demo
  • 17. Case Study #1 Leading Global Mortgage Bank • Applicant portal for supporting documents • Directly assigned to borrowers “case” • Capture within case/repository • Cost savings AND improved customer satisfaction
  • 18. Case Study #2 Mortgage Insurance Facts & Figures • • 250+ Document Types • Appraisal, Income,…. 1.3 million pages / month
  • 19. The future of content management is hybrid “What differentiates Alfresco is that it has the full ECM functions that companies rely upon for high-value documents and processes, plus a cloud element that is fast to deploy.” Alan Pelz-Sharpe, 451 Research Research Director, Content Management & Collaboration
  • 20. By 2015, 60% of information workers will interact with content via mobile devices. Gartner
  • 21. Enterprise Mobility Solutions • Mobile Capture • Secure Mobile Content Management • Mobile Content Applications • Mobile Business Solutions
  • 22. Introducing… Alfresco Mobile Workdesk • Secure Mobile Case Management • Native App for IOS Devices • “App/Server” Approach • Business role concept
  • 23. Conclusion: Why Zia? The Business Results ROI This Year • • 50% Efficiency Projects kicked started and tracked in a timely way Future Proof • • • Simple, Effective and Smart Upgrade when you want and need to, not when forced to Reuse existing investments and still gain efficiencies Simple + Smart • • Project needs met without sacrificing ease Tools that Work Like People Do • Scan, Email, Fax, Easy Search
  • 24. Conclusion: Why Zia? • Partnerships – Zia & Alfresco – Zia & Ephesoft PARTNER OF THE YEAR 2012 PARTNER OF THE YEAR 2013
  • 25. Questions? Mike Mahon CEO and Co-Founder Zia Consulting mike@ziaconsulting.com Jon Solove Solution Engineer Zia Consulting jsolove@ziaconsulting.com

Notes de l'éditeur

  1. Hundreds of Pages, Dozens of Document TypesIt’s not just “Paper”“74 percent of survey respondents have business improvement campaigns underway that would benefit from paper-free processes, but surprisingly only 24 percent have a specific policy designed to eliminate paper from their business.” AIIM, July 2013: http://www.aiim.org/About/News/Industry-Watch-Paper-Wars-2013“Despite the growing number of technologies that facilitate easy, secure document capture using centralized, disparate and even mobile devices, the move towards the paperless office and processes is tediously slow. According to new research from AIIM, only 5% of the processes that could feasibly cut paper out of the workflow in paper-intensive organizations have been put in place.” CMS Wire review of “Winning the Paper Wars” Paper July 2013 article (http://www.cmswire.com/cms/document-management/aiim-paperless-office-still-a-pipe-dream-as-mobile-capture-market-gets-set-to-explode-021975.php)
  2. Increase efficiency and optimize the workforceRapidly capture, classify, and extract from paper/electronic documentsInitiate faster data verification, file review, and approvalRemoving significant costs throughout the processAccelerate revenue cyclesClose and package loans faster with document validation and approval workflows.Real time access to files across the enterprise. Consistently meet compliance goalsProvide clear audit trails from the point of origination, across each touch point, to the final archiveRecords management for captured documentsIntegration with LOS / Compliance systems
  3. Regional Bank – 1000 loans per month – average fully loaded cost per loan $2400
  4. Do you have > 5 people that manage “paper”No need – we have ECM and a new LOSDo you want > 50% Process Efficiency?Do you need ROI this year?
  5. Collect, Classify, Extract & ValidateAct & Collaborate
  6. FLEXIBILITY #1 – Hybrid Deployment (Cloud, On-premise, Synced): This slide is meant to be a place to bring up the idea of Hybrid ECM. “We talked about performance, but another benefit of Alfresco’s open platform is Flexibility. With Alfresco, you can deploy it in many different ways, depending on your specific needs. We have customers who use Alfresco on standards-based platforms (like Linux) behind their firewall. We have customers who have deployed Alfresco on their own Amazon Web Services instances. And we have customers who use Alfresco in the cloud as a full SaaS service. We, and the industry, calls this Hybrid ECM – where cloud, mobile and on-premise technologies can work together to meet the needs of the entire enterprise. Only Alfresco has been able to offer a truly integrated, hybrid ECM solution – and this has been recognized by the likes of the 451 Group and Gartner. In fact, Kenneth Chin, a Gartner Research VP of ECM, has said that “A hybrid architecture will make content integration and information sharing easier.”
  7. CHALLENGE #2: MOBILE… specifically, the fact that USERS are driving MOBILE ADOPTION (the organization HAS to deal with it, whether they are ready or not)Bring your own disasterUser-forced MobilityContent owners, content creatorsDriving adoption of consumer-born cloud servicesAntithetical to efficiency & process1-4 organizations challenged by cloudGartner: by 2015, 60% of information workers will interact with content via mobile devices