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10/18/2012

Digital Asset Management:
Lessons Learned
Maureen McCadden
Digital Resource Specialist




                              ©Longwood Gardens
DAM
What?




        ©Longwood Gardens
What is DAM?

Digital Asset Management consists of management tasks
and decisions surrounding the ingestion, annotation,
cataloguing, storage, retrieval and distribution of digital
assets.
Digital asset management systems (DAMS) include
computer software and hardware systems that aid in the
process of digital asset management.
The term "digital asset management" also refers to the
protocol for downloading, renaming, backing up, rating,
grouping, archiving, optimizing, maintaining, thinning, and
exporting files.

- Wikipedia




                                                              ©Longwood Gardens
DAM




                                                                ©Longwood Gardens


      Is simply the effective management and distribution of digital assets
©Longwood Gardens




DAM is not: a temporary fix
©Longwood Gardens




DAM is: a product – financed and managed like any other
Service in the organization. Images are information!
What kind of files?
Photos
Audio files
Video files
Course materials
Publications
Spreadsheets
Etc!




                      ©Longwood Gardens
Assets


Are anything your
organization says they are
– whatever your
organization wants to
preserve and make
accessible




                             ©Longwood Gardens
DAM
Why?

DAM is a positive step in the right
direction to gaining operational and
intellectual control of digital assets.

But…….. Why?




                                          ©Longwood Gardens
Spike, Herb, & Nate




                      1958
                      ©Longwood Gardens
©Longwood Gardens
©Longwood Gardens




Focus: Solving problems – NOT software features
Question should be: “HOW does your DAM do….”
NOT “Can your DAM do…”
DAMs

Improve efficiency

Increase brand/voice
consistency

Provide customer service

Save $$, Save time, Make life easier!




                                        ©Longwood Gardens
DAM



How?




       ©Longwood Gardens
Uphill Climb?




                ©Longwood Gardens
Plan, Plan, Plan




                   ©Longwood Gardens
Process
12 Person Cross-Departmental Team
 Needs Analysis
 Define Functional Requirements

Resulted in 5 questions for each team member:
        What images do you currently have?
        How do you use these images?
        How do you manage these images?
        What can you currently do with these images?
        What would you like to be able to do with these
          images?

Answers became project goals, then functional
requirements of our RFP (request for proposals)




                                                           ©Longwood Gardens
Repurposed our functional requirements, using them to
develop a yes/no criteria for evaluating systems.

The real evaluation question becomes:



How well does this system serve its intended purpose?




                                                          ©Longwood Gardens
                                                        ©Longwood Gardens
DAM
Now




      ©Longwood Gardens
DAM
Future




         ©Longwood Gardens
Lessons Learned
#1 Stakeholder needs to define the
project goals. Project goals define the
technology




                                          ©Longwood Gardens
Lessons Learned
#2 Ease of use promotes a blend of
centralized and de-centralized system
management




                                        ©Longwood Gardens
Garden Party 1915
                                ©Longwood Gardens




Real Goal: Enthusiastic Users
Resources
Asset Bank: http://www.assetbank.co.uk/

Journal of Digital Asset Management:
http://www.palgrave-
journals.com/dam/journal/v6/n6/index.html

OS (open source) DAM solutions (2012):
Review of Available Open Source DAM Software
by Naresh Sarwan
http://www.opensourcedigitalassetmanagement.org/review
s/available-open-source-dam/

DamNews 10 Common myths about OS software:
http://digitalassetmanagementnews.org/features/10-
common-myths-about-open-source-software/




                                                         ©Longwood Gardens
Resources
Horodyski, J. (2009): Digital Asset Management: What To
Know Before You Go!
http://digitalassetmanagement.com/dam-white-papers-
thank-you/

Digital Library Federation:
http://www.diglib.org/

A useful vendors list here:
http://digitalassetmanagementnews.org/dam-vendors/

Nielsen, (2005) Ten Usability Heuristics
http://www.useit.com/papers/heuristic/heuristic_list.html

NEDC (2000) Handbook for Digital Projects: A
Management Tool for Preservation and Access.
Http://www.nedcc.org/resources/digitalhandbook/dman.pdf




                                                            ©Longwood Gardens
Resources

VRA – Visual Resources Association:
http://www.vraweb.org/

DAM Educational Resource Site:
http://digitalassetmanagement.com/

DRM – Digital Rights Management, from ALA:
http://www.ala.org/advocacy/copyright/digitalrights

ALA Definitions of Digital Preservation:
http://www.ala.org/alcts/resources/preserv/defdigpres0408




                                                            ©Longwood Gardens
Questions?



Contact:

Maureen McCadden
Digital Resource Specialist
Longwood Gardens
610.388.5266
mmccadden@longwoodgardens.org




                                ©Longwood Gardens
©Longwood Gardens
Copyright © 2012 Longwood Gardens All rights Reserved
No part of this presentation may be used without the expressed written permission of Longwood Gardens

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Cfl mc cadden 10 18_2012dam

  • 2. Maureen McCadden Digital Resource Specialist ©Longwood Gardens
  • 3. DAM What? ©Longwood Gardens
  • 4. What is DAM? Digital Asset Management consists of management tasks and decisions surrounding the ingestion, annotation, cataloguing, storage, retrieval and distribution of digital assets. Digital asset management systems (DAMS) include computer software and hardware systems that aid in the process of digital asset management. The term "digital asset management" also refers to the protocol for downloading, renaming, backing up, rating, grouping, archiving, optimizing, maintaining, thinning, and exporting files. - Wikipedia ©Longwood Gardens
  • 5. DAM ©Longwood Gardens Is simply the effective management and distribution of digital assets
  • 6. ©Longwood Gardens DAM is not: a temporary fix
  • 7. ©Longwood Gardens DAM is: a product – financed and managed like any other Service in the organization. Images are information!
  • 8. What kind of files? Photos Audio files Video files Course materials Publications Spreadsheets Etc! ©Longwood Gardens
  • 9. Assets Are anything your organization says they are – whatever your organization wants to preserve and make accessible ©Longwood Gardens
  • 10. DAM Why? DAM is a positive step in the right direction to gaining operational and intellectual control of digital assets. But…….. Why? ©Longwood Gardens
  • 11. Spike, Herb, & Nate 1958 ©Longwood Gardens
  • 13. ©Longwood Gardens Focus: Solving problems – NOT software features Question should be: “HOW does your DAM do….” NOT “Can your DAM do…”
  • 14. DAMs Improve efficiency Increase brand/voice consistency Provide customer service Save $$, Save time, Make life easier! ©Longwood Gardens
  • 15. DAM How? ©Longwood Gardens
  • 16. Uphill Climb? ©Longwood Gardens
  • 17. Plan, Plan, Plan ©Longwood Gardens
  • 18. Process 12 Person Cross-Departmental Team  Needs Analysis  Define Functional Requirements Resulted in 5 questions for each team member:  What images do you currently have?  How do you use these images?  How do you manage these images?  What can you currently do with these images?  What would you like to be able to do with these images? Answers became project goals, then functional requirements of our RFP (request for proposals) ©Longwood Gardens
  • 19. Repurposed our functional requirements, using them to develop a yes/no criteria for evaluating systems. The real evaluation question becomes: How well does this system serve its intended purpose? ©Longwood Gardens ©Longwood Gardens
  • 20. DAM Now ©Longwood Gardens
  • 21. DAM Future ©Longwood Gardens
  • 22. Lessons Learned #1 Stakeholder needs to define the project goals. Project goals define the technology ©Longwood Gardens
  • 23. Lessons Learned #2 Ease of use promotes a blend of centralized and de-centralized system management ©Longwood Gardens
  • 24. Garden Party 1915 ©Longwood Gardens Real Goal: Enthusiastic Users
  • 25. Resources Asset Bank: http://www.assetbank.co.uk/ Journal of Digital Asset Management: http://www.palgrave- journals.com/dam/journal/v6/n6/index.html OS (open source) DAM solutions (2012): Review of Available Open Source DAM Software by Naresh Sarwan http://www.opensourcedigitalassetmanagement.org/review s/available-open-source-dam/ DamNews 10 Common myths about OS software: http://digitalassetmanagementnews.org/features/10- common-myths-about-open-source-software/ ©Longwood Gardens
  • 26. Resources Horodyski, J. (2009): Digital Asset Management: What To Know Before You Go! http://digitalassetmanagement.com/dam-white-papers- thank-you/ Digital Library Federation: http://www.diglib.org/ A useful vendors list here: http://digitalassetmanagementnews.org/dam-vendors/ Nielsen, (2005) Ten Usability Heuristics http://www.useit.com/papers/heuristic/heuristic_list.html NEDC (2000) Handbook for Digital Projects: A Management Tool for Preservation and Access. Http://www.nedcc.org/resources/digitalhandbook/dman.pdf ©Longwood Gardens
  • 27. Resources VRA – Visual Resources Association: http://www.vraweb.org/ DAM Educational Resource Site: http://digitalassetmanagement.com/ DRM – Digital Rights Management, from ALA: http://www.ala.org/advocacy/copyright/digitalrights ALA Definitions of Digital Preservation: http://www.ala.org/alcts/resources/preserv/defdigpres0408 ©Longwood Gardens
  • 28. Questions? Contact: Maureen McCadden Digital Resource Specialist Longwood Gardens 610.388.5266 mmccadden@longwoodgardens.org ©Longwood Gardens
  • 30. Copyright © 2012 Longwood Gardens All rights Reserved No part of this presentation may be used without the expressed written permission of Longwood Gardens