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Viral Marketing
Focus on Social Networks
 Is social in spirit
 Is distributed and diverse
 Is ‘mashable’ and extremely open to integration
 Is often unpredictable, and sometimes even
hostile
 In short, is a fertile ground for possibilities, and
at the same time, full of challenges
 Viral marketing - marketing techniques that use pre-
existing social networks to produce increases in brand awareness or
to achieve other marketing objectives (such as product sales)
through self-replicating viral processes, analogous to the spread
of pathological and computer viruses.
 It can be word-of-mouth delivered or enhanced by the network
effects of the Internet.
 Viral promotions may take the form of video clips,
interactive Flash games, advergames, ebooks, brandable software,
images, or even text messages.
Total : 3.3 Million users
Male : female -- 66:33
Age-wise Breakdown
Age Bracket Active Users
13-17 279,020
18-24 1,525,800
25-34 1,237,020
35-54 326,840
55+ 50,880
12 month growth % in India – 354.8%
(one of the fastest growing countries in terms of Facebook users)
* Source : Facebook Metrics, insidefacebook.com
See what my friends are up to: 86%
Sent a message to someone: 79%
Posted/updated my profile: 70%
Looked at profiles of people I didn’t know: 65%
Searched for someone that I used to know: 59%
Send a friend/connection request: 53%
Listened to music: 47%
Read a blog or journal: 51%
Wrote on someone’s profile page (e.g. wrote on a wall, posted a testimonial): 55%
Watched a video: 40%
Base: US online adult social networking site users, Source: North American Technographics Media And Marketing Online
Survey, Q3 2007
 Advertising
 Banner Ads
 Contextual//NewsFeed/Flyer Ads
 Social Ads
 Marketing
 Facebook & MySpace Pages and Sponsored Groups
 Causes
 Word of Mouth/Interaction
 Applications
 Widgets
 Intelligence
 Profiles and Network information
 Public Groups
 Polls & Research
 Social Media as well as social networking
sites enable the Promotion aspect,
especially the Word of Mouth part of it.
Subsequently, the Word-of-Mouth and
‘connectedness’ component enables the
5th P of Marketing Participation.
 Customer community and relationship
development
 Support campaigns reaching social
network users
 Increasing the value and extend the “shelf
life” of events
 Differentiate your service through your
customer connections
In discussions
To Customer
Feedbacks
Reach,
Conversion,
Retention
 Create a page for your employees
 Use for peer recruitment
 Share event & corporate info
 Open Discussions on your products
 Gather Feedbacks
 Invite other users to join
 Go Viral (Applications) to pull users
Social Media & Viral Marketing

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Social Media & Viral Marketing

  • 1. Viral Marketing Focus on Social Networks
  • 2.  Is social in spirit  Is distributed and diverse  Is ‘mashable’ and extremely open to integration  Is often unpredictable, and sometimes even hostile  In short, is a fertile ground for possibilities, and at the same time, full of challenges
  • 3.  Viral marketing - marketing techniques that use pre- existing social networks to produce increases in brand awareness or to achieve other marketing objectives (such as product sales) through self-replicating viral processes, analogous to the spread of pathological and computer viruses.  It can be word-of-mouth delivered or enhanced by the network effects of the Internet.  Viral promotions may take the form of video clips, interactive Flash games, advergames, ebooks, brandable software, images, or even text messages.
  • 4. Total : 3.3 Million users Male : female -- 66:33 Age-wise Breakdown Age Bracket Active Users 13-17 279,020 18-24 1,525,800 25-34 1,237,020 35-54 326,840 55+ 50,880 12 month growth % in India – 354.8% (one of the fastest growing countries in terms of Facebook users) * Source : Facebook Metrics, insidefacebook.com
  • 5.
  • 6. See what my friends are up to: 86% Sent a message to someone: 79% Posted/updated my profile: 70% Looked at profiles of people I didn’t know: 65% Searched for someone that I used to know: 59% Send a friend/connection request: 53% Listened to music: 47% Read a blog or journal: 51% Wrote on someone’s profile page (e.g. wrote on a wall, posted a testimonial): 55% Watched a video: 40% Base: US online adult social networking site users, Source: North American Technographics Media And Marketing Online Survey, Q3 2007
  • 7.  Advertising  Banner Ads  Contextual//NewsFeed/Flyer Ads  Social Ads  Marketing  Facebook & MySpace Pages and Sponsored Groups  Causes  Word of Mouth/Interaction  Applications  Widgets  Intelligence  Profiles and Network information  Public Groups  Polls & Research
  • 8.  Social Media as well as social networking sites enable the Promotion aspect, especially the Word of Mouth part of it. Subsequently, the Word-of-Mouth and ‘connectedness’ component enables the 5th P of Marketing Participation.
  • 9.  Customer community and relationship development  Support campaigns reaching social network users  Increasing the value and extend the “shelf life” of events  Differentiate your service through your customer connections
  • 11.
  • 12.  Create a page for your employees  Use for peer recruitment  Share event & corporate info  Open Discussions on your products  Gather Feedbacks  Invite other users to join  Go Viral (Applications) to pull users