1. Challenging the IT education in Bulgaria:
joint program with 7 Bulgarian universities
and Carnegie Mellon
Moldova ICT Summit 2012, 16-17 May 2012, Chisinau, Moldova
George Sharkov, PhD
Managing Director
European Software Institute
Center Eastern Europe
gesha@esicenter.bg
SEMP: S OFTWARE E NGINEERING M ANAGEMENT P ROGRAM
In partnership with
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
2. Needs to be Addressed
• Lack of systematic content and practice in lecturing
management subjects for graduate high education
courses (bachelors and masters)
• Bridging research & academy to industry
• Need for internationally recognized and contemporary
qualification position (master degree) in ICT
engineering and management
• Innovations management deficit – demand for and
readiness to absorb effective stimulation environment
and research schools in challenging areas of ICT
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
3. Major Competence Gaps
Survey for South-Eastern Europe
(8 countries, RCI/USAID)
6.00
5.00
4.00
3.00
2.00
1.00
0.00
Strategic Operational Project Software PI ICT Services PI Information Vendor specific University
Management Management Management Security
Interested to develop Developed
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
4. SEMP: S OFTWARE E NGINEERING M ANAGEMENT P ROGRAM
In partnership with
American University
Faculty of Mathematics in Bulgaria
and Informatics
With the support of:
Министерство на образованието,
младежта и науката
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
5. SEMP Objectives
• Increase IT industry competitiveness
• Modernize IT education through specialized IT
management components in 3 areas:
o Engineering/Technology
o Processes & Organization Management
o Business
• Validated by industry profiles
(e.g. team/project/product managers for CMMI ML2 organizations)
• Change style of teaching in BG, adopt the “student
centric approach”
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
6. SEMP Core Areas
Academic format Executive (intensive)
format
Enabling Management Business
Technology
(processes)
(engineering)
Deciding What to Organizational Strategy (BSC)
Design (Process) Management
Digitized Ecosystems
(Software) Team/Personal Process Economic Analysis
Requirements Management
Financial Accounting
Architectures
Markets & Sales
Advanced Technology Quantitative PM Negotiation
Secure coding Statistics for IT Communication for IT
Project/Program managers
Cloud computing, Management
virtualization, etc
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
7. T-t-T & Qualification Paths
• Academic courses transfers (CMU, SCS/ISR): 4-6 (2
completed, in pilot phase)
• Professional courses (CMU, SEI) – transfer +
academic adaptation: 8 (5 completed, piloting)
• Augmented/improved or developed local courses: 6-8
(piloting, “mentored” by ESI, SEI, CMU)
---
Methodology:
• Student centric approach
• Sync content, terminology (world standard), cross-
links
• Practicum/project work: innovations and
entrepreneurship (real industry project, “start-up”)
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
8. Implementation Approach
• Courses/profiles/programs
o regular students + “academic” courses
o executive/intensive courses (or mix)
• Incremental development
o Early pilot courses
o Needs assessment & content refinement (curriculum first
draft)
o Enhanced Existing Master Programs (validated profiles, >4-6
SEMP courses)
o SEMP master profile (inter-university)
• Project-based study
o 2/3 integrated content (academic + professional, 3 focus
areas)
o 1/3 practical project (“start-up” spirit, Learn by doing +
mentorship)
• Monitor Quality & Continuous Improvement
(incl. professors and students exchange, PhD, R&D) – SEI/ISR, CMU + EU partners
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
9. Pilot Courses Feedback
Student opinion
(> 300 students, 3 pilot courses)
1 min 2 3max 4 5
opinion before attending 3.4
opinion after course 4.7
useful for current work 4.0
useful for future career 4.6
when choosing work 4.0
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
10. Professional qualification profiles (IT jobs, e-CF)
= executive “mini-diploma”
SW Development Team Manager/Leader
IT Services Manager/Leader
SW Quality Manager
SW Architect / Designer
SW Business Manager/Leader
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
11. Universities & SEMP Partners
Institutionalizing
ESI CEE-SEMP project (ABF, USAID)
SEMP TQ Center
[Training & Qualification]
Content and Train-the-Trainer Advanced Cyber Security Lab
curriculum
development [professors & trainers qualification] Trainings [Mission: Prevention]
Academic: Business/ex Methodology Individual Qualification Professional Practicum Training : Threat Awareness
-courses ecutive student- qualification accreditation courses (Studio Secure analysis
profiles: centric & maintenance (advanced course) & Coding:
-MS - Cyber-
approach accreditation training) Internship C, C++, Jav Vulnerabiliti Defense
-SEMP MS Continuous paths a (CERT)
education program es
- “Business” Business
diploma CERT-RMM Continuity
(resilience)
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
12. Specific: Focus on Cyber Security
Closing gaps & develop good Generic Model to
code: Manage and Assess
Secure Coding Standards the Operational Resilience
[languages + compilers] [Information Security, Security
Business Continuity]
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
13. Compliances (1):e-CF, EQF, ECVET…
ENABLE
Dimension 3
PLAN BUILD RUN e-Competence proficiency levels
e-1 to e-5, related to EQF levels 3-8
MANAGE
Dimension 2
36 Competences
http://profilingtool.ecompetences.eu/
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
14. Compliances (2): European ICT profiles
[“Towards European e-Job Profiles (2010-2012)”, based on the e-CF www.ecompetences.eu ]
Business Technology
Chief Information Officer
Account Manager
IS Manager
Increasing complexity and autonomy
IS Consultant
Business Analyst
Enterprise Architect
Business IS Manager Project Manager IS Security Manager
Network Specialist
Auditor/QA Manager
Service Manager
Systems Analyst
IS Security Specialist
Database Specialist
ICT Trainer
Systems Administrator
Tests Specialist
Technical Specialist
Multimedia Designer
Developer
Service Desk Agent
14
www.esicenter.bg www.ecompetences.eu
compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
15. Compliances (3):
Personal competences versus organizational models:
the parallel jungle?
ITIL ISO 20000
Lifelong Learning
ICT Certification in Action (CEN):
Towards a Convergence and Harmonization Certification
• maps of ICT certifications stakeholders
• positioning e-certifications with e-CF (v2) and EQF, Training
• bridging certifications with education
Job/
Education
Work
www.ict-certification-in-europe.eu
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
16. IT is the job market to be in now- right?
700
1'000 jobs
600
500
Turbo Knowledge
400
Investing in the Future
300
Back to Normal
200 Tradition Wins
Stagnation
100
0
-100
2007 2008 2009 2010 2011 2012 2013 2014 2015
Foresight study anticipates that the EU labour market may face an excess demand of
384,000 ICT practitioners by 2015
http://www.eskills-monitor.eu/documents/Meskills%20Scenario%20and%20Foresight%20report_final.pdf
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
17. Other compliances…
Thank you!
George Sharkov, PhD
Managing Director
European Software Institute
Center Eastern Europe
gesha@esicenter.bg
www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by
Notes de l'éditeur
Following the Morris worm incident, which brought 10 percent of internet systems to a halt in November 1988, the Defense Advanced Research Projects Agency (DARPA) charged the SEI with setting up a center to coordinate communication among experts during security emergencies and to help prevent future incidents. This center was named the CERT Coordination Center (CERT/CC). Common Weakness Enumeration (CWE) is a unified, measurable set of software weaknesses that enables the effective discussion, description, selection, and use of software security tools and services that can find these weaknesses in source code and operational systems
Sources: Foresight Report for the European Commission: "Anticipating the Development of the Supply and Demand of e-Skills in Europe 2010-2015“ (empirica and IDC, November 2009) and IDC White Paper "Post Crisis: e-Skills Are Needed to Drive Europe's Innovation Society", November 2009