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How the f*** do I Start?
Hilde Van Dyck
User experience architect & founder
@monkeyshot
It’s a mobile
jungle…
A user-centered approach for a
better business case
DIVERGENCE
CONVERGENCE
DIVERGENCE
CONVERGENCE
Step 1:
Discover & inspire
Discover
Product box
Touch
Accelerometer
Speech/Sound
Camera
Social
Geolocation
Inspire
Inspire
Step 2:
Define your audience
Persona’s
Step 3:
Map the journey’s
Pre-
experience
ExperiencePost-
experience
The customer journey
Step 4:
Try & refine
Prototyping
Prototype
Companyweb Clickable design
Agile development
Don’t forget:
Keep your strategy alive
Look ahead
and not behind you
Thanks & good luck!
hilde@monkeyshot.be
Bart

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