Application performance monitoring (APM) detects, diagnoses and reports on application’s performance issues to ensure the application’s performance meets or exceeds end-users’ and businesses’ expectations.
4. Simple Availability Monitoring does not provide Full
Customer Experience Measurement
• Workflow Execution Time
is essential for user
experience
• Critical Paths must be
monitored
• It is difficult and time
consuming to check all
important workflows
5. Web Applications Workflow Performance Affects Customer
Experience
I hate waiting in
the queue!!!
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