Brief presentation that accompanies my white paper write up on "Flattening World for Deaf and Hard of Hearing Consumers and Professionals">

1. Flattening World for Deaf / Hard
of Hearing Professionals
December 16, 2009
By: Donald L. Moore
MooreDLM@Gmail.Com
http://prosumertech.blogspot.com

2. Outline
Overview
Technological Advances
The Population Segment
Communication Tools Available
Examples of Technology Use in the Workplace
Examples of Off-Line Technologies
Benefits to Deaf/hoh Consumers
Serving this Population Segment
Closing Remarks
Share Blog Entry / Presentation
About the Author
Disclaimers

3. Overview
Flattening World for Deaf/HOH Consumers
and Professionals
New technologies help level the playing field with
communications at work and for communications.
Flattening world is happening across many
population segments. But deaf/hoh often not
mentioned or overlooked.

4. Technological Advances
Many advances in communications in the last
ten years
Many technologies available and affordable
for both home and work use
Internet, high-speed connections, and wireless
devices and services has been the key to new
products and services

5. Deaf/HOH Population Segment
26 Million deaf/hoh consumers within the U.S.
Increasingly diverse workforce and aging
population
278 Million worldwide
Contribute an Estimated $300 billion to U.S.
economy each year
Companies should continue to make efforts to
better serve this population segment – attract
and retain customers

6. Communication Tools Available
TTY/TTD (aging technology)
Internet Relay
Video Relay Services (VRS)
Email, SMS and wireless
Video Remote interpreting (VRI)
Web / Mobile Apps (fairly new)
Internet and Intranet Sites

7. Examples of Technology Use
in the Workplace
Video phones / video relay services –
conference calls, webinars, person to person
calls
Voice to text or signed messages via use of
relay services
Email, SMS, and Instant Messaging ideal for
interoffice and mobile communications
Various Off-Line Technologies available

8. Examples of Offline Technologies
Use of PowerPoint
Note takers
LCD Monitors (like those found in airports)
In presence sign language interpreters
Printed outlines / transcripts

9. Benefits to Deaf/HOH Consumers
More independence and less reliance on
others for communications and exchange of
information
More inclusion for meetings and conferences
Help with career advancement and office
communications

10. Serving this Population Segment
Make products, services and visitor / public
centers accessible
Caption & subtitle shows and videos
Provide subtitles on other media devices
Create web / mobile applications to convey
information
Provide other forms of notification such as
LED lights, subtitles, vibrations and motion
detection

11. Closing Remarks
Encourage hiring of deaf / hoh professionals
On the job accommodations usually minor
less than $1,000
Increase diversity of executive level and board
positions with deaf/hoh participants to help
address unique needs of your customers
Recognize that Sign Language interpreters are
no different than foreign language interpreters

12. Share Blog Entry / Presentation
Share this blog entry and presentation as long
as its properly cited
Citation:
By: Donald L Moore
Email: mooredlm@gmail.com
Blog: http://prosumertech.blogspot.com
Blog Entry:
http://prosumertech.blogspot.com/2009/12/flattening-world-for-deaf-hard-of.html

13. About the Author
Donald L Moore is an Information Technology
professional and technology blogger. He has a
Masters from the University of Maryland
University College, and a Bachelors from
Gallaudet University

14. Disclaimer
The views represented in this presentation are of my
own and do not reflect my employer or any
company directly.
No compensation was received for writing and
publishing this blog entry and presentation. This
was created at my own initiative for continued
improvement in communication technologies and
advocacy for full employment of deaf and hoh
members of this population segment.

15. The End