1. Body Language, Interview
Skills, Business Etiquettes
Made By: Dhruv Modi
MBA - Global Centric

3. Body language is a form of mental and
physical ability of human non-verbal
communication, which consists of body
posture, gestures, facial expressions,
and eye movements
Body language, or nonverbal
communication, can let interviewers know
more about you than what you tell them.

4. Body Position - the location of the arms, legs and hands as well as the
manner of sitting or standing can tell you a lot
For example, crossed arms often indicts defensiveness and the desire to be more
removed; a sitting person leaning forward is a sign of friendliness and interest.
Eye Contact - eyes can reveal moods and feelings as well as intentions and
interest.
For example, if a person is having a one-on-one conversation, yet is looking around
and not at the person to whom he or she is speaking, it might tell you that the sender
is more interested in something else.
Facial Expressions - our expressions also send a message.
For example, raised eyebrows could mean disbelief, questions, shock. A frown
usually indicates
displeasure, yet a smile usually expresses agreement and pleasure.

5. Physical Appearance - the manner in which one dresses tells a little about his
or her personality and character. In addition, the items a person carries by
choice can also aid in determining personality traits.
For example: someone who always carries a briefcase may be characterized as
serious and work-oriented. Shorts and tank top expresses carefree and informality
Touch - the manner in which one person touches another can reveal a great
deal about his or her character.
For example a light tap on the shoulder is apologetic, while a firm hand on the
shoulder is demanding. A firm handshake often hints of a strong-willed and straight
forward individual.
Space - the distance a person keeps while talking is a good indication of his
or her openness and sociability. We all have a .comfort space. that we like to
keep around us.
For example, if someone stands too closely when speaking, invading that space, it
is often interpreted as a hostile and forceful communication.

8. Interview Skills
 Before the interview
 Creating a good first impression
 During the interview

9. Before the Interview
 Do your homework
 Prepare yourself with interview-related
information
 Prepare yourself to feel stress-free
 Organize yourself

10. Creating Good 1 Impression st
 Be there in Time
 Put your mobile phone
 Smile
 Be confident
 Posture and body language
 Accessories

11. During Interview
 Wait to be asked to sit, and where to sit.
 Offer to shake hands only if the interviewer
extends the offer first.
 Do not fidget with your mobile phone, accessories
or other gadgets during the interview.
 Be concise in what you say. When you are asked
a question, clear and honest answer are expected
of you.
 Be honest. Honesty pays, and it shows.

12. During Interview (Cont.)
 Be prepare with examples to back up what you
say. This could relate to qualities you have, work
you have done or values that you hold dear. Let
the examples be simple and clear.
 Keep your guard up, through. Sometimes in our
effort to be honest we say too much, or say things
that might work against. Be both honest and wise.

13. Some Do’s and Don’t
 Smile, smiling will project a positive image to the listener and will
change the tone of your voice
 Speak slowly and clearly
 Use the person’s title (Mr. or Ms. And their last name.) Only use the
first name if they ask you to
 Don’t interrupt the interviewer
 Take your time it’s perfectly acceptable to take a moment or two to
collect your thoughts, Give short answer
 Remember your goal is to set-up a face-to-face interview. After you
think the interviewer ask if it would be possible to meet in person

16. Business Etiqettes
 What is Business Etiquette - Etiquette
are the rules and conventions governing
correct or polite behaviour used in
society, in a particular social or
professional group setting.
For Example:- When around others it is not acceptable to
sneeze directly into the surrounding environment.
Instead turn your head and sneeze into the crook of
your arm, and then say "excuse me."

17. Business Etiquettes
Introduction of yourself
Handshake
Telephone Etiquettes
Office Etiquettes
Cubical Etiquettes
Dress Etiquettes