Business intelligence (BI) requires understanding processes and data from multiple sources to provide useful insights. Key performance indicators (KPIs) that relate different metrics can provide a more informative picture of a business than individual metrics alone. Developing strategy requires having quality information and intelligence from reliable data sources and understanding how processes and metrics are interconnected.

1. BI, BPM and Your Future What you need to know and why

7. For more than 60 years we have sought better “information systems” to help us keep track of our business better. Before that, for hundreds of years, we looked for better ways to generate, copy, file and retrieve the records that our businesses produced. In all of that time, we have failed to create business intelligence because we always treated data as a commodity rather than a resource.

8. How is a data item different than a kernel of corn?

9. Why would you treat them the same way?

12. Without Consistency Purpose looks a lot like whim.

13. Your business, your accountability, your purpose. What do you need to know? What sources do you trust? Retrospective or prospective? What are the hot spots and what are the ongoing needs?

14. Business Process Management (BPM) Your processes are inseparable from your data. Without understanding the data-process linkage it is not possible to get good BI about your business. Understanding your processes and how they compare to those of other, similar, businesses will allow you to evaluate the BI about your market. Can’t find the standard for comparison? Then be the standard. Make sure that your BI includes information about your business process performance (key process indicators/KPIs).

15. Patient visit Laboratory test vitals age complaint other Order (chart#, test) specimen result Normal range The only way to get efficient and effective production processes is to understand their interplay and the quality constraints that must be applied to inputs and outputs. Doing everything only once is the path to efficiency . Doing everything with an eye on the process customer is the path to effectiveness .

18. Bottom Line Processes Metrics (KPI) Analysis BI

19. Strategy The focus of all grand strategy must be the development of a prosperous, contented populace whose willing allegiance […] is unquestioned. Sun-Tzu Information (intelligence) makes any of this possible. Without information (intelligence) there is no strategy—only stimulus and response.

20. WhiteLake Data Management Michael P. Meier http://www.m2dxtx.com