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STATE OF THE EUROPEAN
CLOUD PROVIDER MARKET

                                  HOSTING




                                                       FEBRUARY 2012
                                                   451 RESEARCH: HOSTING
            © 2012 451 RESEARCH, LLC AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
REPORT SNAPSHOT
TITLE			                       State of the European Cloud Provider Market

ANALYSTS		                     Daniel Beazer, Senior Analyst – European Hosting,
     			                         Cloud, and Data Centre
     			                       Doug Toombs, Research Manager – Hosting and
     			                         Managed Services
RELEASE DATE	                  February 2012
LENGTH		                       37 pages



ABOUT THIS REPORT
Tech’s favourite buzzword went mainstream in Europe in 2011. ‘Cloud’ entered
everyday language, and newspapers and TV devoted much space and airtime to the
new phenomenon; surely time, the cynic might think, to declare the trend over-hyped.
However, cloud computing in Europe, at least in its new Internet-based form, has hardly
begun. Millions if not hundreds of millions of dollars, euros and pounds have been
spent developing cloud products and services, but so far the revenue stream is little
more than a trickle.

Nevertheless, there are many reasons to be cheerful about the European cloud market.
Most carriers and hosters have delivered on promises made over the last few years to
deliver a cloud portfolio, however rudimentary. Many are seeing cloud products with
revenue growth of nearly 20% or more. A flurry of investments in the space shows that
capital is available and forthcoming for the industry. Finally, there are some genuinely
interesting and innovative start-ups appearing across the region. Small at the moment,
they are all seeing the kind of growth that shows there is a genuine appetite for cloud
services in the region, across the whole enterprise spectrum. Despite the gloomy
economic climate, they inspire confidence that Europe companies can play a role in the
unfolding cloud drama.




451 RESEARCH: HOSTING	
© 2012 451 RESEARCH, LLC AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
COMPANIES INCLUDED IN THIS REPORT
    Amazon                                       Orange Business Services

    Arsys                                        OVH

    Attenda                                      PEER 1

    Basefarm                                     Prosodie

    British Telecom (BT Group)                   Rackspace

    CenturyLink                                  Runa Capital

    Claranet                                     Savvis

    CloudSigma                                   SoftLayer

    Colt Technology Services Group               TDC Hosting

    Darwin Private Equity                        Terremark

    Dedipower                                    ThinkGrid

    Ecritel                                      T-Systems

    ElasticHosts                                 UK2 Group

    Gandi                                        Verizon Business

    Heart Internet

    Host Europe

    intergenia

    iomart Group

    ITS Integra

    LeaseWeb

    Linkbynet

    Lloyds TSB Development Capital

    Lumison Group

    NTT

    Oakley Capital Investments



	                           STATE OF THE EUROPEAN CLOUD PROVIDER MARKET
                                 © 2012 451 RESEARCH, LLC AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
TABLE OF CONTENTS

INTRODUCTION	1
 EXECUTIVE SUMMARY .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 1
 KEY FINDINGS  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                            1
 METHODOLOGY  .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 2


MARKET OVERVIEW	                                                                                                       3
 EUROPEAN CLOUD INFRASTRUCTURE SERVICES LEADERBOARD  .  .  .  .  .  .  .                                               3
        Figure 1: Top 15 Cloud Computing Providers in Europe  .  .  .  .  .  .  .  . 3


ANALYSIS AND COMMENTARY	                                                                                               4
        Figure 2: Programmes, Protocols, Languages and Tools
                Developed in Europe  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4
 THE INTERNET EXCHANGE EFFECT .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 5
 HERE COME THE BANKERS . . . . . . . . . . . . . . . . . . . . .                                                       5
        Figure 3: Some Recent Notable Deals . . . . . . . . . . . . . . . 6
 DATA PROTECTION TRENDS .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                                  6
 CLOUD SLAS .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 7


THE OVERSEAS CONTINGENT	                                                                                               9
 AMAZON WEB SERVICES .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                                  9
 VERIZON/TERREMARK WORLDWIDE .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   . 10
 CENTURYLINK/SAVVIS .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 11
 RACKSPACE  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 12
 NTT EUROPE .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .    13


LOCAL MARKETS	                                                                                                       15
 DACH – GERMANY, AUSTRIA, SWITZERLAND .   .   .   .   .   .   .   .   .   .   .   .   .   .  15
        T-Systems .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 16
        intergenia AG  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                              17
        Host Europe GmbH . . . . . . . . . . . . . . . . . . . . .18
        CloudSigma  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 19
 FRANCE .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .  20
        Orange Business .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 20
        Gandi 		  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 22


451 RESEARCH: HOSTING	
© 2012 451 RESEARCH, LLC AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
Linkbynet	 .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 23
          Other Providers  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 23
    UNITED KINGDOM AND IRELAND  .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .    23
          British Telecom  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 24
          Colt Technology Services Group  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                25
          Claranet	  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 26
          Attenda 	  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 27
          The iomart Group  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 28
          UK2 Group  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 29
          ElasticHosts .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 30
          ThinkGrid  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                31
    BENELUX AND NORDIC COUNTRIES .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 31
          LeaseWeb	 .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 33
          TDC Hosting  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 33
          Basefarm	 .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 34
    SOUTHERN EUROPE – ITALY, GREECE . . . . . . . . . . . . . . . . . 34


    TAXONOMY/GLOSSARY	36




	                               STATE OF THE EUROPEAN CLOUD PROVIDER MARKET
                                        © 2012 451 RESEARCH, LLC AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
ABOUT 451 RESEARCH
451 Research, a division of The 451 Group, is a leading global
analyst and data company focused on the business of enterprise IT
innovation. Clients of the company — at end-user, service-provider,
vendor and investor organizations — rely on 451 Research’s insight
through a range of syndicated research and advisory services to
support both strategic and tactical decision-making.

© 2012 451 Research, LLC and/or its Affiliates. All Rights Reserved. Reproduction and distribution
of this publication, in whole or in part, in any form without prior written permission is forbidden.
The terms of use regarding distribution, both internally and externally, shall be governed by the
terms laid out in your Service Agreement with 451 Research and/or its Affiliates. The information
contained herein has been obtained from sources believed to be reliable. 451 Research disclaims
all warranties as to the accuracy, completeness or adequacy of such information. Although 451
Research may discuss legal issues related to the information technology business, 451 Research
does not provide legal advice or services and their research should not be construed or used as
such. 451 Research shall have no liability for errors, omissions or inadequacies in the informa-
tion contained herein or for interpretations thereof. The reader assumes sole responsibility for
the selection of these materials to achieve its intended results. The opinions expressed herein are
subject to change without notice.




451 RESEARCH: HOSTING	
© 2012 451 RESEARCH, LLC AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.

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State of the European Cloud Provider Market

  • 1. STATE OF THE EUROPEAN CLOUD PROVIDER MARKET HOSTING FEBRUARY 2012 451 RESEARCH: HOSTING © 2012 451 RESEARCH, LLC AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
  • 2. REPORT SNAPSHOT TITLE State of the European Cloud Provider Market ANALYSTS Daniel Beazer, Senior Analyst – European Hosting, Cloud, and Data Centre Doug Toombs, Research Manager – Hosting and Managed Services RELEASE DATE February 2012 LENGTH 37 pages ABOUT THIS REPORT Tech’s favourite buzzword went mainstream in Europe in 2011. ‘Cloud’ entered everyday language, and newspapers and TV devoted much space and airtime to the new phenomenon; surely time, the cynic might think, to declare the trend over-hyped. However, cloud computing in Europe, at least in its new Internet-based form, has hardly begun. Millions if not hundreds of millions of dollars, euros and pounds have been spent developing cloud products and services, but so far the revenue stream is little more than a trickle. Nevertheless, there are many reasons to be cheerful about the European cloud market. Most carriers and hosters have delivered on promises made over the last few years to deliver a cloud portfolio, however rudimentary. Many are seeing cloud products with revenue growth of nearly 20% or more. A flurry of investments in the space shows that capital is available and forthcoming for the industry. Finally, there are some genuinely interesting and innovative start-ups appearing across the region. Small at the moment, they are all seeing the kind of growth that shows there is a genuine appetite for cloud services in the region, across the whole enterprise spectrum. Despite the gloomy economic climate, they inspire confidence that Europe companies can play a role in the unfolding cloud drama. 451 RESEARCH: HOSTING © 2012 451 RESEARCH, LLC AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
  • 3. COMPANIES INCLUDED IN THIS REPORT Amazon Orange Business Services Arsys OVH Attenda PEER 1 Basefarm Prosodie British Telecom (BT Group) Rackspace CenturyLink Runa Capital Claranet Savvis CloudSigma SoftLayer Colt Technology Services Group TDC Hosting Darwin Private Equity Terremark Dedipower ThinkGrid Ecritel T-Systems ElasticHosts UK2 Group Gandi Verizon Business Heart Internet Host Europe intergenia iomart Group ITS Integra LeaseWeb Linkbynet Lloyds TSB Development Capital Lumison Group NTT Oakley Capital Investments STATE OF THE EUROPEAN CLOUD PROVIDER MARKET © 2012 451 RESEARCH, LLC AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
  • 4. TABLE OF CONTENTS INTRODUCTION 1 EXECUTIVE SUMMARY . . . . . . . . . . . . . . . . . . . . . . . 1 KEY FINDINGS . . . . . . . . . . . . . . . . . . . . . . . . . . 1 METHODOLOGY . . . . . . . . . . . . . . . . . . . . . . . . . . 2 MARKET OVERVIEW 3 EUROPEAN CLOUD INFRASTRUCTURE SERVICES LEADERBOARD . . . . . . . 3 Figure 1: Top 15 Cloud Computing Providers in Europe . . . . . . . . 3 ANALYSIS AND COMMENTARY 4 Figure 2: Programmes, Protocols, Languages and Tools Developed in Europe . . . . . . . . . . . . . . . . . . 4 THE INTERNET EXCHANGE EFFECT . . . . . . . . . . . . . . . . . . . 5 HERE COME THE BANKERS . . . . . . . . . . . . . . . . . . . . . 5 Figure 3: Some Recent Notable Deals . . . . . . . . . . . . . . . 6 DATA PROTECTION TRENDS . . . . . . . . . . . . . . . . . . . . . 6 CLOUD SLAS . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 THE OVERSEAS CONTINGENT 9 AMAZON WEB SERVICES . . . . . . . . . . . . . . . . . . . . . . 9 VERIZON/TERREMARK WORLDWIDE . . . . . . . . . . . . . . . . . . 10 CENTURYLINK/SAVVIS . . . . . . . . . . . . . . . . . . . . . . . 11 RACKSPACE . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 NTT EUROPE . . . . . . . . . . . . . . . . . . . . . . . . . . 13 LOCAL MARKETS 15 DACH – GERMANY, AUSTRIA, SWITZERLAND . . . . . . . . . . . . . . 15 T-Systems . . . . . . . . . . . . . . . . . . . . . . . . 16 intergenia AG . . . . . . . . . . . . . . . . . . . . . . 17 Host Europe GmbH . . . . . . . . . . . . . . . . . . . . .18 CloudSigma . . . . . . . . . . . . . . . . . . . . . . . 19 FRANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Orange Business . . . . . . . . . . . . . . . . . . . . . . 20 Gandi . . . . . . . . . . . . . . . . . . . . . . . . 22 451 RESEARCH: HOSTING © 2012 451 RESEARCH, LLC AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
  • 5. Linkbynet . . . . . . . . . . . . . . . . . . . . . . . . 23 Other Providers . . . . . . . . . . . . . . . . . . . . . . 23 UNITED KINGDOM AND IRELAND . . . . . . . . . . . . . . . . . . 23 British Telecom . . . . . . . . . . . . . . . . . . . . . . 24 Colt Technology Services Group . . . . . . . . . . . . . . . . 25 Claranet . . . . . . . . . . . . . . . . . . . . . . . . 26 Attenda . . . . . . . . . . . . . . . . . . . . . . . . 27 The iomart Group . . . . . . . . . . . . . . . . . . . . . 28 UK2 Group . . . . . . . . . . . . . . . . . . . . . . . 29 ElasticHosts . . . . . . . . . . . . . . . . . . . . . . . 30 ThinkGrid . . . . . . . . . . . . . . . . . . . . . . . 31 BENELUX AND NORDIC COUNTRIES . . . . . . . . . . . . . . . . . . 31 LeaseWeb . . . . . . . . . . . . . . . . . . . . . . . . 33 TDC Hosting . . . . . . . . . . . . . . . . . . . . . . . 33 Basefarm . . . . . . . . . . . . . . . . . . . . . . . . 34 SOUTHERN EUROPE – ITALY, GREECE . . . . . . . . . . . . . . . . . 34 TAXONOMY/GLOSSARY 36 STATE OF THE EUROPEAN CLOUD PROVIDER MARKET © 2012 451 RESEARCH, LLC AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.
  • 6. ABOUT 451 RESEARCH 451 Research, a division of The 451 Group, is a leading global analyst and data company focused on the business of enterprise IT innovation. Clients of the company — at end-user, service-provider, vendor and investor organizations — rely on 451 Research’s insight through a range of syndicated research and advisory services to support both strategic and tactical decision-making. © 2012 451 Research, LLC and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication, in whole or in part, in any form without prior written permission is forbidden. The terms of use regarding distribution, both internally and externally, shall be governed by the terms laid out in your Service Agreement with 451 Research and/or its Affiliates. The information contained herein has been obtained from sources believed to be reliable. 451 Research disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although 451 Research may discuss legal issues related to the information technology business, 451 Research does not provide legal advice or services and their research should not be construed or used as such. 451 Research shall have no liability for errors, omissions or inadequacies in the informa- tion contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice. 451 RESEARCH: HOSTING © 2012 451 RESEARCH, LLC AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED.