2. WHO’S IN THE ROOM?
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3. What is Business?
Definitions of Business
Business has three dimensions of a
meaning
◦ A commerce
◦ An occupation
◦ An organization
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4. Definitions:
“Business as a commerce is the process that people produce, exchange and trade goods and
services”
“Business as an occupation is the acquired set of specialized skills and abilities that allows
people to create valuable goods and services”
“Business as an organization is the system of task and authority relationship that coordinates
and controls the interactions between people so that they work toward a common goal”
“Business as a system is a combination of business commerce, occupations, and organizations
that produces and distributes the goods and services that create value for people in a society”
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5. Factors of Production
Regardless of meaning there are four crucial ingredients or productive factors or resources of:
1.
Land
2.
Labor
3.
Capital
4.
Enterprise
that are needed to profit from business and are limited in supply (scarcity)
A company must use them efficiently and effectively to produce goods and services
These resources allow for the creation of a product and/or service that customers value a price
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7. Definition of Economics
“Use of scarce resources to produce goods/services, distribute them
among competing groups/individuals“
Two types of economics: Micro- and Macro-
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13. Supply and Demand
All business activity is self-interested and competitive, and this competition may benefit people
and society when it leads resources to be employed in their most profitable use
The forces of supply and demand determine a product’s market price
In turn, supply and demand are the result of peoples’ subjective judgment of the
value or utility they will receive from supplying or consuming a particular
product
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14. Law of Demand
Reflects the usefulness or utility from that
product
Given the price of a product or service, we
generally demand less quantity of it as the
price increases and demand more of it as the
prices decreases
Law of Supply
Sellers are more willing to supply a product as
the price increases and less willing to supply as
the price decreases
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21. Limitations of Free-Market
Inequality of Wealth- Causes National &
World Tension
Potential Environmental Damage
Limitations Push Country towards Socialism
= Government Regulation
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22. Government’s Role in Economics
Enforces Rules/Regulations
Provides Public Goods
Transfers Payments
Fosters Competition
Contributes to Economic Stability
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27. What Makes Up the
Consumer Price Index
Recreation Apparel
5%
6%
Other
5%
Medical Care/
Insurance
7%
Medical Care
6%
Housing & Util.
39%
Food &
Beverage
16%
Transportation
18%
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28. Economic Scenarios
Inflation vs. Deflation = #Dollars
Chasing Amount of Goods/Services
Recession & Depression = Degrees of
Severity
Federal Reserve Attempts to Control
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29. Government Economic Tools
Monetary Policy- management of
money supply
Fiscal Policy- management of taxes
and government expenditures
National Debt
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30. Why Trade With Other Nations?
Reasons
No nation can produce all its needs
Mutually beneficial exchange
Natural Resources or Technology- Produce or Buy?
Free Trade
Theories of Advantage
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31. Theories of Advantage
Absolute = Virtual Monopoly
South Africa
Output per
Unit of Input
The Rest of
the World
Diamond Production
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32. Theories of Advantage
Comparative
U. S.
China
China
U. S.
Output per
Unit of Input
Software
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Clothing
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34. Import Goods- Money
Goes Out of Country
Export Goods- Money
Comes Into the
Country
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35. Trade Deficits/Surpluses- Balance of
Trade(1999)
U. S. Exports to Japan
Food/Beverages
Raw Materials
Chemicals & Pharmaceuticals
$58.6 Billion
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Japan Exports to U.S.
Computers & Telecommunications
Cars/Trucks
Consumer Products
Semi-Finished Goods
$113.9 B
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36. 1999 Balance of Trade
$58.6 B
Goods To Japan
$113.9 B
Goods From Japan
Yen to U.S.
$55.3 B
Dollars to Japan
U.S. Balance of Payments =
Unfavorable
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37. Modes of Entry into
the Global Markets
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40. Trade Agreements/Unions
General Agreement on Tariffs and Trade (GATT)- WTO
Common Markets/European Union
North American Free Trade Agreement (NAFTA)
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41. Exchange Rates- U. S. Dollars to Other
Currencies
$ Goes Down- Increases
Demand for U. S. Products
◦ Balance of Trade Improves
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$ Goes Up- Decreases Demand
for U. S. Products
◦ Balance of Trade Widens
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42. Basic Forms of Ownership
Sole Proprietorship
Partnership
Corporation
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43. Sole Proprietorship
Advantages
Disadvantages
Ease of start/end
Unlimited liability
Be your own boss
Limited financial
resources
Difficulty in mgmt.
Pride of ownership
Retain profit
No special taxes
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Time commitment
Few fringe benefits
Limited growth
Limited life span
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48. Corporation
Advantages
Disadvantages
More money for
investment
Limited liability
Separation of
ownership/mgmt.
Ease of ownership
change
Perpetual life
Size
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Initial cost
Paperwork
Two tax returns
Termination
difficult
Double taxation
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49. S Corporations
SNo more than 75 shareholders
S<25% of income can be passive
SShareholders
STax rate = +5%
S Individuals
S Estates
SU.S. citizens or residents
S1 class of stock
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SSlower-growing
companies
SBenefits change with new
tax rules
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60. Questions of Planning
1) What is the situation now?
2) Where do we want to go?
3) How can we get there from here?
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62. Decision Making: Process
A. Define
B. Describe
C. Develop
E. Develop
D. Decide
F. Do
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G. Determine
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73. Manager’s Empowerment Checklist
Do employees understand your plans and goals?
Are employees encouraged to utilize these plans and goals as a basis for day-to-day work?
Does information to employees come soon enough for them to make intelligent decisions
about their work?
Are communication & cooperation encouraged?
Can questions be asked freely and are individual initiative & creativity encouraged?
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76. Management Challenges of the Future
Finding/Training New Employees
Growing Global Competition
Finding/Serving New Customers
Financing Long-Term Growth
Dealing with Increased Regulation
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77. Purpose of an Organizational Chart
Show the activities of the organization
Highlight subdivisions of the organization
Identify different types of work performed
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Provide information about different
management levels
Show the lines of authority in the
organization and the flow of organizational
communications
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78. Organizational Design
CE O
Division V .P.
Departm ent A
G roup 1
S ubordinate I
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Division V .P.
Departm ent B
G roup 2
Organization
Division
Department
Group
Individual
S ubordinate II
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80. Span of Control
Capabilities of Subordinates & Manager
Complexity of Job
Bs
os
S b r in t
u od ae
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S b r in t
u od ae
S b r in t
u od ae
◦
◦
◦
◦
◦
Geographically Close
Functional Similarity
Need for Coordination
Planning Demands
Functional Complexity
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81. Departmentalization
College
President
Business Education
Comm., Humanities,
Social Sciences
Developmental
Studies
Math, Sciences,
Health Sciences
Advantages
◦ Skill Development
◦ Economies of Scale
◦ Good Coordination
Disadvantages
◦ Lack of Communication
◦ Employees Identify with Department
◦ Slow Response to External Demands
◦ Narrow Specialists
Technical, Industrial
Service Occupations
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83. Decentralization (Delegate Authority)
Advantages
◦ Informed Decisions
◦ Worker Responsibility
◦ Few Layers/Faster
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Disadvantages
◦ Loss of Control
◦ Possible Duplication
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84. Line Organizations
Advantages
◦ Clear Authority & Responsibility
◦ Easy to Understand
◦ One Supervisor per Employee
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Disadvantages
◦
◦
◦
◦
Inflexible
Few Specialists for Advice
Long Line of Communication
Difficult to Handle Complex Decisions
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85. Layers of Authority
Top Managers- Decision
Makers
Middle Managers- Developed
Rules & Procedures
Workers and Supervisors
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86. Line/Staff Organizations
Line Personnel
Staff Personnel
◦Perform Functions
◦Advise
◦Contribute Directly to
Organizational Goals
◦Assist Line Personnel
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87. Matrix Organizations
Advantages
◦
◦
◦
◦
Flexibility
Cooperation & Teamwork
Creativity
More Efficient Use of Resources
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Disadvantages
◦ Costly/Complex
◦ Confusion in Loyalty
◦ Requires Good Interpersonal Skills &
Cooperation
◦ Not Permanent
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89. Outsourcing
BENEFITS
DOWNSIDE
Time to focus on company’s primary function
Less personal approach
Increased level of expertise
Less control by owner in planning,
implementing & carrying out company’s future
Cost effectiveness
Decreased overhead
Potential for competing for the outsourcing
firm’s time
Risk reduction
Flexibility
Technology
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90. Intrinsic vs. Extrinsic Rewards
Extrinsic = Outside
Recognition
Intrinsic = Inside
Feeling of Job
Well Done
Promotions
Gifts
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Pride
Sense of
Achievement
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Praise
Salary Increase
Status
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91. Personal Qualities
Related to Job Motivation
1. Ability
2. Personal Needs
3. Frustration Tolerance
4. Self-Esteem
5. Outside Supports
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