Bpr 01 Introduction

Business Process Re-engineering 01 – History & Introduction

BPR - Evolution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BPR - Origins

Business Process Davenport & Short’s definition ” a set of logically related tasks performed to achieve a defined business outcome . A structured, measured set of activities designed to produce a specified output for a particular customer or market. It implies a strong emphasis on how work is done within an organization” - Davenport & Short, 1990

Business Process ,[object Object],[object Object],[object Object],Inputs Supplier Process Customer Outputs

Business Process ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge-based Processes

Operational Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Business Process Components ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Business Process Examples

Business Process Examples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Objectives & Drivers of BPR

Forces reshaping businesses ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],What is BPR ?

Business Process Re-engineering ,[object Object],[object Object],[object Object]

[object Object],[object Object],Business Process Re-design

Fundamental Rethinking ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],Radical Redesign

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BPR & Change

BPR – Challenging current practices BPR: Challenge current practices + = + = Analyse process. Fix if broken Automate process Outdated processes reinforced - no radical improvement Understand current situation and future vision of the enterprise Invent new ways of working & design new process. Use IT to enable change Conventional: Automate existing process Clearly defined processes integrated to meet customer needs and add value

Bpr 01 Introduction

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Bpr 01 Introduction