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Business Process Re-engineering 02 – Principles & Dimensions
Dimensions & Characteristics Fundamental   changes to process, technology and human factors to achieve  dramatic  improvements in key measures ,[object Object],[object Object],[object Object],[object Object],[object Object]
Process: The Basic Concept ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process viewpoint ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process viewpoint ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Business operation Business Processes Values and Beliefs Management and Measurement  Systems Jobs and Structure determine require enable foster The business operation diamond
The Impact of BPR The business operation diamond in context Business Processes Values and Beliefs Management and Measurement  Systems Jobs and Structure INFRASTRUCTURE Customer needs Competitor actions Technological and  environmental factors Assessment of capabilities
Elements of BPR ,[object Object],[object Object],[object Object],[object Object]
Process Focus ,[object Object],[object Object]
[object Object],[object Object],Radical Change
Dramatic improvement ,[object Object],[object Object],[object Object]
BPR Model Best practices - the foundation for success Change and risk management Competitiveness BPR Process focus  Radical change Dramatic improvement
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why re-engineer ?
Process Improvement Possibilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reasons to improve processes
BPR is different ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],BPR is different
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Typical benefits BPR produces
[object Object],[object Object],[object Object],[object Object],[object Object],Value-chain analysis
Value-chain analysis PROFIT PROFIT Firm Infrastructure Human Resource Management Technological Development Procurement Inbound Logistics Operations Outbound Logistics Marketing and Sales Service
Value-chain analysis Human Resource Management Technological Development Procurement Inbound Logistics Operations Outbound Logistics Marketing & Sales Service Financial Policy Accounting Regulatory Compliance Legal Community Affairs Flight/ Route and Yield Analysis  Training Pilot Training Pilot Safety Baggage  Handling  Training Agent Training Inflight Training Computer Reservation System/ Inflight System/ Flight Scheduling System/ Yield Management System Product Development Market Research Baggage Tracking  System Information Technology Communications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Bpr 02 Principles

  • 1. Business Process Re-engineering 02 – Principles & Dimensions
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. The Business operation Business Processes Values and Beliefs Management and Measurement Systems Jobs and Structure determine require enable foster The business operation diamond
  • 7. The Impact of BPR The business operation diamond in context Business Processes Values and Beliefs Management and Measurement Systems Jobs and Structure INFRASTRUCTURE Customer needs Competitor actions Technological and environmental factors Assessment of capabilities
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. BPR Model Best practices - the foundation for success Change and risk management Competitiveness BPR Process focus Radical change Dramatic improvement
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Value-chain analysis PROFIT PROFIT Firm Infrastructure Human Resource Management Technological Development Procurement Inbound Logistics Operations Outbound Logistics Marketing and Sales Service
  • 21.