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Monthly Performance Report
                U.S. Airlines

    Flights during December 2012




     Release Date: January 22, 2013
     © 2013 Marks Systems Inc. All rights reserved.



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                                            3
Contents


                         Monthly Performance Report
                             U.S. Carriers, December 2012

Section                             Contents                                            Slide

Introduction                        Methodology                                          5

Glossary of Terms                   Explanation of aviation terms used                   6

Key Metrics                         December 2012 By Carrier, Rankings                   8

Airport Summaries                   Top 5 Departures, Arrivals                           11

Individual Carrier Metrics          Summary & detail for individual carriers             13




               To receive this report by email each month, please visit masflight.com


                                                  4
Introduction


                Monthly Performance Report: December 2012
  The masFlight Monthly Performance Report summarizes United States airline performance.

Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled
carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time
data reports differ from ours because:

(1) Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater
    share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low
    fare and regional carriers are therefore excluded. Our report captures most of these carriers.

(2) Our report includes international flights by U.S. carriers. DOT includes only domestic flight
    operations in its report, since carriers do not report international flights.

(3) DOT reports on-time performance by operating carrier, not by marketing carrier. For
    example, both United and Delta market regional flights that are operated by SkyWest. We report
    performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier.

(4) DOT reports focus on on-time arrivals only. We focus on three operational statistics.
    “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule.
    “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule.
    “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination,
    net of cancellations and non-completed diversions.

                                                   5
Definitions


                                             Terms Used
                          Italicized terms are the key definitions used

Term                           Definition

CF% (Completion Factor)        The percent of flights scheduled that arrive at their destination

D0%                            Flights that depart from their origin by the scheduled departure time

D15% (On-Time Departures)      Flights that depart from their origin within 15 minutes of the scheduled time

A0%                            Flights that arrive at their destination on or before scheduled arrival time

A14% (On-Time Arrivals)        Flights that arrive at their destination within 14 minutes of schedule

Gate Turn Time                 The “on-gate” time between gate arrival and gate departure for a given aircraft

Scheduled Gate Turn            Turn time defined by scheduled arrival to scheduled departure time

Actual Gate Turn               Turn time defined by actual arrival to actual departure time

Taxi-Out Time                  Time from gate departure to runway takeoff

Taxi-In Time                   Time from runway landing to gate arrival

Ground Delay Program           FAA delays for flights at departure airport for flights into a specific facility




                                                        6
Key Metrics


                            U.S. Airline System Performance Metrics
                                                            December 2012


                                                                               Departures                           Arrivals
        U.S. Airline                        Tracked
         Category                           Flights                Completed    On Schedule        On-time   On Schedule   On-time
                                                                    CF%          D0%           D15%            A0%         A14%

    All U.S. Airlines                        689,014               98.1%        58.4%          79.0%         57.6%         77.1%

    Mainline Airlines                        236,506               99.1%        60.5%          82.9%         62.4%         81.3%

   Low Fare Airlines                         152,208               99.0%        47.5%          73.8%         52.5%         74.0%

          Regionals                          300,300               96.8%        62.5%          78.6%         56.4%         75.3%

All U.S. Airlines include all U.S. carriers tracked by masFlight
Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways
Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest
Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive,
Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin.

                                                                        7
Key Metrics


                                                                                 U.S. Carrier Summaries
                                                                                         December 2012

                                       All Flights                                                  Mainline Only                     Regional Carriers
Airline                     Tracked                   CF%          D15%           A14%    Tracked       CF%    D15%   A14%   Tracked     CF%     D15%   A14%

American                     106,558                  97.7           78.5         76.2    57,894        98.2   77.6   76.2   48,728      97.1    79.7     76.3

Alaska                        24,398                  98.7           87.3         84.5    13,245        99.4   88.2   83.6   11,153      97.9    86.2     85.6

United                       158,634                  97.3           73.9         72.5    55,041        99.2   77.4   78.4   103,602     96.3    72.0     69.2

Delta                        145,409                  98.5           84.9         82.4    66,972        99.7   86.9   85.5   78,438      97.4    83.1     79.8

Frontier                       8,989                  98.0           68.2         61.3     6,773        99.3   69.3   63.6    2,217      94.4    64.8     53.8

US Airways                    92,743                  97.7           84.7         80.1    36,581        99.3   88.2   83.3   56,162      96.6    82.3     78.0

AirTran                       17,606                  98.5           84.9         82.4

JetBlue                       23,506                  99.6           73.1         70.3

Hawaiian                       6,474                  99.9           95.4         91.8

Southwest                     92,448                  98.8           72.3         75.0

Spirit                         7,030                  98.3           60.2         58.0

Virgin America                 4,845                  99.9           83.3         81.7



(a) Mainline flights marketed by Continental and United are operated by United
Includes flights to, from and within North America only
CF% = Completed Flights (not cancelled or diverted)
D15% = On-time Flight Departures
A14% = On-time Flight Arrivals
                                                                                                    8
Key Metrics


               Top Ten Airlines by Marketing Carrier
                                            December 2012
Rank                          Airline                                   On-Time Arrival Percentage
 1                      Hawaiian Airlines                                        91.8%
 2                        Alaska Airlines                                        84.5%
 3                       AirTran Airways                                         82.6%
 4                        Delta Airlines                                         82.4%
 5                        Virgin America                                         81.7%
 6                         US Airways                                            80.1%
 7                      American Airlines                                        76.2%
 8                      Southwest Airlines                                       75.0%
 9                        United Airlines                                        72.5%
 10                      JetBlue Airways                                         70.3%


                             Arrivals at gate within 14 minutes of schedule (A14%)
  Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.
                             Excludes codeshare flights operated by other airlines.

                                                         9
Key Metrics


                     Top Ten Airlines by Operating Carrier
                                              December 2012

   Rank                          Airline                               On-Time Arrival Percentage
    1                       Hawaiian Airlines                                   91.8%
    2                        Mesa Airlines                                      86.9%
    3                          Horizon Air                                      86.3%
    4                        Delta Airlines                                     85.5%
    5                       Compass Airlines                                    84.0%
    6                        Alaska Airlines                                    83.6%
    7                          US Airways                                       83.3%
    8                             PSA                                           83.1%
    9                       AirTran Airways                                     82.6%
    10                       Virgin America                                     81.7%


                                  Arrivals at gate within 14 minutes of schedule (A14%)
Includes all flights operated by each carrier, including domestic and international operations to/from North America.
                    Regional affiliate flying for different airlines is grouped under the regional airline.

                                                         10
Best & Worst Airports: Departures


          Best Performing Major Airports by Departure Performance
                                                December 2012 (All Flights)

      Airport                          Flights From:                 CF%        D0%        D15%
         CLT                          Charlotte Douglas              98.8%      66.5%       86.2%
        SLC                              Salt Lake City              99.4%      65.7%       84.8%
        SEA                             Seattle/Tacoma               99.1%      57.7%       84.8%
        MSP                         Minneapolis/St. Paul             98.2%      69.0%       84.3%
        DTW                         Detroit Wayne Metro              98.0%      67.0%       83.1%


         Worst Performing Major Airports by Departure Performance
                                                December 2012 (All Flights)

      Airport                          Flights From:                 CF%        D0%        D15%
        MDW                            Chicago Midway                98.2%      38.2%      68.2%
         DEN                              Denver Int’l               98.3%      42.2%      69.0%
        EWR                             Newark Liberty               97.0%      48.4%      70.7%
         SFO                          San Francisco Int’l            97.4%      47.7%      71.5%
         FLL                     Ft. Lauderdale/Hollywood            99.5%      53.3%      72.6%

For definitions, see notes at beginning of presentation.
                                                            11
Best & Worst Airports: Arrivals


             Best Performing Major Airports by Arrival Performance
                                                December 2012 (All Flights)
          Airport                                   Flights To:                A0%          A14%
             CLT                                Charlotte Douglas              62.5%         84.2%
             ATL                           Atlanta Jackson Hartsfield          66.1%         83.8%
            DTW                                Detroit Wayne Metro             66.1%         82.4%
            SEA                                   Seattle/Tacoma               58.5%         82.1%
            MSP                                Minneapolis/St. Paul            65.3%         81.9%


            Worst Performing Major Airports by Arrival Performance
                                                December 2012 (All Flights)

        Airport                                   Flights To:                 A0%           A14%
           SFO                                 San Francisco Int’l            47.9%         65.9%
           FLL                            Ft. Lauderdale/Hollywood            48.6%         68.2%
           EWR                                   Newark Liberty               54.5%         69.4%
           LGA                               New York LaGuardia               55.2%         71.5%
           PHL                                  Philadelphia Int’l            53.7%         71.9%
For definitions, see notes at beginning of presentation.
                                                                12
Individual Carrier Metrics


                         AirTran Airways Operations Performance
                    December 2012: 98.5% completed, 87.6% on-time departures, 82.6% on-time arrivals


             Hub Performance                                             Key Market Performance
Airport CF% D0% D15%          A0%    A14% Taxi-Out               Route       CF%     D0%     D15%      A0%    A14%

 ATL   99.5 67.5      85.3    63.6   83.9 18.9 min             ATL-MCO       100.0   65.2     84.1     64.9   84.4

MCO    98.7 74.8      87.1    59.4   82.1 15.4 min             MCO-ATL       100.0   79.4     89.9     55.2   81.9

 BWI   95.9 74.4      86.6    60.0   80.4 16.9 min             ATL-FLL       100.0   60.0     79.2     54.7   75.1

MKE    98.0 83.8      93.3    65.3   86.0 16.7 min             ATL-LGA       98.8    66.1     81.0     62.8   76.9

                                                               LGA-ATL       98.4    69.7     82.2     49.0   72.2

                                                               FLL-ATL       99.6    72.9     85.8     59.6   85.0
   Performance by Aircraft Type                                ATL-TPA       100.0   72.0     88.3     72.4   91.1

  Family     CF%      D0%     D15%    A0%    A14%              TPA-ATL       100.0   81.3     94.9     74.8   91.1

Boeing 717   98.4      75.4   87.8    62.7   83.0              MCO-BWI       96.1    77.6     86.2     62.1   81.0

Boeing 737   98.7      72.0   86.9    59.8   81.1              BWI-MCO       95.6    68.2     83.8     57.2   77.5




                                                          13
On-Time Arrivals (A14) Performance




                40.0%
                           50.0%
                                           70.0%
                                                   80.0%
                                                           90.0%
                                                                   100.0%




                                   60.0%
      12/1/12
      12/2/12
      12/3/12
      12/4/12
      12/5/12
      12/6/12
      12/7/12
      12/8/12
      12/9/12
     12/10/12
     12/11/12
     12/12/12
     12/13/12
     12/14/12
     12/15/12
                                                                            A14%




     12/16/12




14
     12/17/12
     12/18/12
                                                                            CF%




     12/19/12
     12/20/12
                                                                                   All Marketed Flights




     12/21/12
     12/22/12
     12/23/12
     12/24/12
     12/25/12
     12/26/12
     12/27/12
                                                                                                          AirTran Airways A14% and CF% by Day




     12/28/12
     12/29/12
     12/30/12
     12/31/12
                70.0%
                           75.0%
                                   80.0%
                                           85.0%
                                                   90.0%
                                                           95.0%
                                                                   100.0%
                                                                                                                                                Individual Carrier Metrics




                        Completion Factor %
Individual Carrier Metrics


                         American Airlines Operations Performance
                   December 2012: 97.7% completed, 78.5% on-time departures, 76.2% on-time arrivals


                  Hub Performance                                                  Mainline & Express
Airport    CF%    D0%     D15%    A0%    A14%     Taxi-Out          Operator       CF%      D0%       D15%     A0%     A14%
 DFW       97.3   47.2    74.6   62.0    80.9     14.9 min          American       98.2     52.3      77.6     55.9    76.2
 ORD       97.4   54.4    75.8   63.5    77.8     18.1 min        American Eagle   97.0     64.0      79.1     58.6    76.4
 MIA       98.9   48.4    74.6   63.8    81.0     16.5 min
                                                                   Chautauqua      96.0     66.9      80.4     43.9    69.3
 LAX       98.8   59.6    79.8   50.2    73.2     17.6 min
 LGA       97.0   67.7    81.5   58.9    73.7     23.6 min           Skywest       99.4     67.8      84.6     53.1    80.5
 JFK       98.1   50.8    74.8   55.7    73.3     25.7 min          Executive      99.4     78.5      86.0     57.3    80.6

          Performance by Aircraft Type                                          Key Market Performance
    Family        CF%     D0%     D15%     A0%      A14%               Route         CF%       D0%      D15%    A0%    A14%
                                                                    DFW-LAX          97.8      31.0     70.6    37.8   66.8
  Boeing 737      98.7    54.8    80.6     58.0     78.9
                                                                    LAX-DFW          97.7      55.7     79.0    64.3   82.6
  Boeing 757      98.3    48.9    73.8     52.2     72.1
                                                                    ORD-DFW          97.6      51.0     78.2    53.1   77.8
  Boeing 767      98.0    47.1    73.5     49.3     68.2            DFW-ORD          98.4      39.2     69.8    59.0   74.3
  Boeing 777      99.4    42.7    76.4     47.3     66.9            SAT-DFW          98.4      69.6     84.8    64.7   84.1
 ATR-72 Prop      99.4    78.5    86.0     57.3     80.6            DFW-SAT          98.6      42.8     71.7    54.5   74.7
   CRJ-700        98.0    61.2    77.4     51.5     72.8            DFW-AUS          98.4      47.5     76.2    51.1   75.3
ERJ-135/140/145   96.8    65.3    80.1     58.6     77.0            AUS-DFW          98.1      66.7     85.6    60.1   86.6
                                                                    LGA-DFW          96.7      65.8     86.6    63.8   80.0
 MD-80 Series     97.6    52.9    77.2     57.4     77.4
                                                                    DFW-LGA          96.9      42.6     73.8    61.0   75.7

                                                             15
On-Time Arrivals (A14) Performance




                                                                                       100.0%




                30.0%
                        40.0%
                                    50.0%
                                            60.0%
                                                                    80.0%
                                                                               90.0%




                                                            70.0%
      12/1/12
      12/2/12
      12/3/12
      12/4/12
      12/5/12
      12/6/12
      12/7/12
      12/8/12
      12/9/12
     12/10/12
     12/11/12
     12/12/12
     12/13/12
     12/14/12
     12/15/12
                                                                                                A14%




     12/16/12




16
     12/17/12
     12/18/12
                                                                                                CF%




     12/19/12
     12/20/12
     12/21/12
                                                                                                       All Marketed Flights




     12/22/12
     12/23/12
     12/24/12
     12/25/12
     12/26/12
     12/27/12
     12/28/12
     12/29/12
                                                                                                                              American Airlines A14% and CF% by Day




     12/30/12
     12/31/12
                80.0%
                                85.0%
                                                    90.0%
                                                                       95.0%
                                                                                       100.0%




                        Completion Factor %
                                                                                                                                                                      Individual Carrier Metrics
Individual Carrier Metrics


                                Alaska Airlines Operations Performance
                          December 2012: 98.7% completed, 87.3% on-time departures, 84.5% on-time arrivals

                   Hub Performance                                                  Mainline & Express
Airport     CF%      D0%       D15%     A0%    A14%    Taxi-Out        Operator      CF%     D0%     D15%    A0%    A14%
                                                                        Alaska       99.4    70.5    88.2    61.1   83.6
 SEA        99.0     63.2       87.8    63.2   85.9    13.6 min
                                                                        Horizon      98.0    57.9    86.7    62.7   86.3
 PDX        99.3     66.0       88.4    64.9   87.3    10.4 min
                                                                       SkyWest       97.6    68.4    81.7    59.8   80.0
 ANC        98.2     74.3       89.0    57.0   78.9    15.2 min         PenAir       93.2    65.1    74.0    48.8   66.3


          Performance by Aircraft Type                                            Key Market Performance
                                                                         Route       CF%     D0%     D15%    A0%    A14%
  Family           CF%        D0%      D15%     A0%     A14%
                                                                       PDX-SEA       98.9    66.0    89.6    72.0   90.8
Boeing 737         99.6       70.5     88.5     61.3     83.9          SEA-PDX       98.7    61.1    90.1    63.4   88.8
                                                                       GEG-SEA       96.1    63.1    90.5    57.6   86.7
B737 Combi         97.2       70.1     85.4     59.4     79.8          SEA-GEG       96.1    65.0    87.1    58.9   85.4
                                                                       SEA-ANC      100.0    57.5    86.9    53.1   77.4
 CRJ-700           97.6       68.4     81.7     59.8     80.0          ANC-SEA      100.0    76.5    93.9    69.6   90.8
                                                                       LAX-SEA       99.6    69.4    86.5    49.1   79.0
   Q400            98.0       57.9     86.7     62.7     86.3
                                                                       SEA-LAX      100.0    65.5    89.0    51.2   78.6
 Saab 340          93.2       65.1     74.0     48.8     66.3          BOI-SEA      100.0    64.3    90.2    65.1   91.5
                                                                       SEA-BOI      100.0    60.0    89.4    57.0   89.4


                                                                  17
On-Time Arrivals (A14) Performance




                                                                                                 100.0%




                50.0%
                        55.0%
                                60.0%
                                        65.0%
                                                70.0%
                                                        75.0%
                                                                80.0%
                                                                        85.0%
                                                                                90.0%
                                                                                        95.0%
      12/1/12
      12/2/12
      12/3/12
      12/4/12
      12/5/12
      12/6/12
      12/7/12
      12/8/12
      12/9/12
     12/10/12
     12/11/12
     12/12/12
     12/13/12
     12/14/12
     12/15/12




18
                                                                                                          A14%




     12/16/12
     12/17/12
     12/18/12
                                                                                                          CF%




     12/19/12
                                                                                                                 All Marketed Flights




     12/20/12
     12/21/12
     12/22/12
     12/23/12
     12/24/12
     12/25/12
     12/26/12
     12/27/12
                                                                                                                                        Alaska Airlines A14% and CF% by Day




     12/28/12
     12/29/12
     12/30/12
     12/31/12
                90.0%
                                92.0%
                                                94.0%
                                                                96.0%
                                                                                98.0%
                                                                                                100.0%




                        Completion Factor %
                                                                                                                                                                              Individual Carrier Metrics
Individual Carrier Metrics


                            Delta Air Lines Operations Performance
                     December 2012: 98.5% completed, 84.9% on-time departures, 82.4% on-time arrivals

                  Hub Performance                                                   Mainline & Express
Airport   CF%      D0%    D15%    A0%     A14%    Taxi-Out           Operator         CF%     D0%    D15%   A0%    A14%
 ATL      99.5    64.9    82.9    68.3    85.0    19.0 min             Delta          99.7    70.0   86.9   69.0   85.5
DTW       98.1    68.6    84.1    69.2    84.5    21.7 min           Pinnacle         97.1    71.4   84.2   66.3   80.8
MSP       98.2    72.1    86.2    69.3    84.6    22.1 min          ExpressJet        98.1    67.5   80.9   67.3   81.1
 SLC      99.5    69.6    87.2    62.2    84.2    21.7 min           SkyWest          98.0    70.7   86.3   59.0   81.3
 LGA      96.5    64.4    77.5    57.2    73.1    28.5 min          Compass           98.5    76.9   88.3   69.7   84.0
 JFK      97.7    65.4    79.7    62.9    78.8    32.0 min         Chautauqua         94.6    61.4   75.9   44.9   65.2
CVG       97.8    72.7    85.7    72.7    85.9    16.8 min        Shuttle America     95.8    74.0   85.3   60.7   78.3
                                                                      GoJet           95.1    61.5   72.8   52.4   67.9
MEM       98.9    76.7    86.7    71.2    86.2    18.0 min

          Performance by Aircraft Type                                          Key Market Performance
    Family         CF%     D0%    D15%     A0%      A14%              Route           CF%     D0%    D15%   A0%    A14%
 Airbus 319/320    99.6    69.8    86.4    68.0      84.4           ATL-LGA            99.8   66.4   83.8   64.0   79.6
   Airbus 330      99.8    60.7    81.7    64.2      80.2           LGA-ATL            99.6   68.0   84.0   55.3   77.4
   Boeing 737      99.9    70.5    88.2    72.7      88.1
                                                                    ATL-MCO           100.0   59.0   87.1   64.5   87.1
   Boeing 747      99.8    75.3    90.5    70.9      83.3
   Boeing 757      99.9    70.1    88.4    69.3      86.9           MCO-ATL           100.0   80.7   92.9   70.5   90.5
   Boeing 767      99.7    63.1    83.9    67.6      83.8           ATL-FLL           100.0   60.4   83.0   68.8   82.3
   Boeing 777      99.7    67.7    86.4    65.7      80.9           FLL-ATL            99.8   69.8   86.1   68.6   83.9
   CRJ Series      97.6    69.6    83.1    64.6      80.6           ATL-DCA            99.0   76.5   87.6   74.0   87.4
    DC-9-50        99.4    68.5    83.3    64.5      80.2
                                                                    DCA-ATL            98.7   77.8   89.4   68.5   89.7
    EMB-120        97.1    60.0    78.3    42.9      68.6
  EMB-170/175      97.4    75.7    87.1    66.0      81.6           ATL-TPA           100.0   64.8   86.3   69.6   87.9
    ERJ-145        94.6    61.4    75.9    44.9      65.2           TPA-ATL            99.7   82.2   93.3   78.7   91.1
     MD-88         99.6    72.4    87.2    68.9      85.5
     MD-90         99.6    70.3    85.2    69.7      85.4    19
On-Time Arrivals (A14) Performance




                                                                                          100.0%




                40.0%
                          50.0%
                                     60.0%
                                                     70.0%
                                                                     80.0%
                                                                                 90.0%
      12/1/12
      12/2/12
      12/3/12
      12/4/12
      12/5/12
      12/6/12
      12/7/12
      12/8/12
      12/9/12
     12/10/12
     12/11/12
     12/12/12
     12/13/12
     12/14/12
     12/15/12
                                                                                                   A14%




     12/16/12




20
     12/17/12
     12/18/12
                                                                                                   CF%




     12/19/12
     12/20/12
                                                                                                          All Marketed Flights




     12/21/12
     12/22/12
     12/23/12
     12/24/12
     12/25/12
     12/26/12
     12/27/12
                                                                                                                                 Delta Air Lines A14% and CF% by Day




     12/28/12
     12/29/12
     12/30/12
     12/31/12
                90.0%
                                             94.0%
                                                             96.0%
                                                                             98.0%




                             92.0%
                                                                                         100.0%




                        Completion Factor %
                                                                                                                                                                       Individual Carrier Metrics
Individual Carrier Metrics


                       Frontier Airlines Operations Performance
                 December 2012: 98.0% completed, 68.2% on-time departures, 61.3% on-time arrivals


            Hub Performance                                                 Mainline & Express
Airport     CF% D0% D15% A0% A14% Taxi-Out                      Operator        CF%     D0% D15% A0% A14%
 DEN        98.6 30.9 61.9 32.8 63.8 14.5 min                    Frontier        99.3   42.5     69.3    33.1   63.6
 MKE        92.9 60.4 77.4 39.1 62.2 14.0 min                   Republic         94.9   41.3     64.0    26.1   53.3
 MCI        96.4 50.0 75.3 39.9 60.1 13.9 min                 Chautauqua         82.4   69.8     83.7    32.6   65.1

   Performance by Aircraft Type                                         Key Market Performance
                                                                Route        CF%     D0%       D15%     A0%     A14%
  Family        CF%    D0% D15% A0% A14%                      LAS-DEN         99.5   52.9      76.4     50.8    80.6
                                                              DEN-LAS         99.5   28.0      66.7     26.5    64.0
A318/319/320    99.3   42.5   69.3   33.1   63.6              DEN-DFW         99.4   47.2      74.2     32.7    66.7
                                                              DFW-DEN         99.4   55.3      78.6     39.0    72.3
EMB-170/190     94.9   41.3   64.0   26.1   53.3              SLC-DEN         99.4   52.9      70.7     34.4    61.8
                                                              DEN-SLC         99.4   29.5      62.2     25.6    54.5
  ERJ-135       82.4   69.8   83.7   32.6   65.1              PHX-DEN         97.9   37.6      61.0     33.3    64.5
                                                              DEN-PHX         97.9   20.6      61.7     17.0    48.9
                                                              LAX-DEN        100.0   27.9      50.0     26.4    51.4
                                                              DEN-LAX        100.0   23.6      56.4     12.1    36.4



                                                       21
On-Time Arrivals (A14) Performance




                        10.0%
                                20.0%
                                        30.0%
                                                40.0%
                                                        50.0%
                                                                60.0%
                                                                        70.0%
                                                                                80.0%
                                                                                        90.0%




                0.0%
                                                                                                 100.0%
      12/1/12
      12/2/12
      12/3/12
      12/4/12
      12/5/12
      12/6/12
      12/7/12
      12/8/12
      12/9/12
     12/10/12
     12/11/12
     12/12/12
     12/13/12
     12/14/12
     12/15/12
                                                                                                          A14%




     12/16/12




22
     12/17/12
     12/18/12
                                                                                                          CF%




     12/19/12
     12/20/12
                                                                                                                 All Marketed Flights




     12/21/12
     12/22/12
     12/23/12
     12/24/12
     12/25/12
     12/26/12
     12/27/12
     12/28/12
                                                                                                                                        Frontier Airlines A14% and CF% by Day




     12/29/12
     12/30/12
     12/31/12
                90.0%
                                92.0%
                                                94.0%
                                                                96.0%
                                                                                98.0%
                                                                                                100.0%




                           Completion Factor %
                                                                                                                                                                                Individual Carrier Metrics
Individual Carrier Metrics


                        JetBlue Airways Operations Performance
                  December 2012: 99.6% completed, 73.1% on-time departures, 70.3% on-time arrivals


          Focus City Performance                                      Key Market Performance
Airport   CF%    D0% D15% A0% A14% Taxi-Out                   Route      CF%       D0%    D15%       A0%    A14%
 JFK      99.8   45.8   68.6   52.2   69.9 23.8 min
                                                             JFK-FLL     99.6      39.8   59.2       45.4   58.8
 BOS      99.7   54.4   76.0   60.7   75.7 19.7 min
                                                             FLL-JFK     99.3      47.7   65.5       39.9   61.6
 MCO      99.8   56.6   77.9   52.6   73.9 17.3 min
 FLL      99.8   50.5   67.6   45.2   63.9 19.0 min          MCO-JFK     100.0     58.0   81.9       50.9   75.8
 SJU      98.8   55.2   72.6   56.3   75.1 15.1 min          JFK-MCO     100.0     45.7   67.5       45.7   70.0
 LGB      99.7   61.1   75.2   57.3   76.0 13.7 min          BOS-DCA     99.3      62.9   75.3       55.1   74.5

                                                             DCA-BOS     99.3      65.0   78.9       65.0   78.2
    Performance by Aircraft Type
                                                             JFK-SJU     99.6      41.6   66.4       52.7   71.2
  Family         CF%    D0% D15% A0% A14%
                                                             SJU-JFK     99.1      49.3   69.5       48.2   65.8
Airbus A320      99.8   51.4   72.2    49.8   69.2
                                                             JFK-BUF     100.0     51.2   69.1       51.6   70.0
 EMB-190         99.4   58.7   74.6    54.6   72.5           BUF-JFK     100.0     67.7   81.6       64.5   77.9




                                                        23
On-Time Arrivals (A14) Performance




                                                                                                     100.0%




                30.0%
                                  50.0%
                                                  60.0%
                                                                  70.0%
                                                                                  80.0%
                                                                                             90.0%




                        40.0%
      12/1/12
      12/2/12
      12/3/12
      12/4/12
      12/5/12
      12/6/12
      12/7/12
      12/8/12
      12/9/12
     12/10/12
     12/11/12
     12/12/12
     12/13/12
     12/14/12
     12/15/12
                                                                                                              A14%




     12/16/12




24
     12/17/12
     12/18/12
                                                                                                              CF%




     12/19/12
     12/20/12
                                                                                                                     All Marketed Flights




     12/21/12
     12/22/12
     12/23/12
     12/24/12
     12/25/12
     12/26/12
     12/27/12
     12/28/12
                                                                                                                                            JetBlue Airways A14% and CF% by Day




     12/29/12
     12/30/12
     12/31/12
                90.0%
                          92.0%
                                          94.0%
                                                          96.0%
                                                                          98.0%
                                                                                          100.0%
                                                                                                     102.0%




                        Completion Factor %
                                                                                                                                                                                  Individual Carrier Metrics
Individual Carrier Metrics


                          Southwest Airlines Operations Performance
                    December 2012: 98.8% completed, 72.3% on-time departures, 75.0% on-time arrivals


            Focus City Performance                                         Key Market Performance
Airport   CF%      D0%     D15%     A0%    A14%   Taxi-Out
                                                                   Route     CF%     D0%     D15%      A0%    A14%
MDW       98.2     31.5    64.7     58.0   79.5   11.8 min
                                                                  DAL-HOU     96.6    39.6    81.5     56.9   80.0
 LAS      99.3     34.7    66.0     53.0   75.7   12.5 min
                                                                  HOU-DAL     95.7    38.1    73.1     47.0   74.2
 BWI      97.0     35.9    65.6     52.6   74.1   13.4 min
                                                                  BUR-OAK     97.3    49.3    76.3     56.9   77.1
 PHX      99.3     34.9    69.2     52.5   74.9   11.0 min
                                                                  OAK-BUR     97.6    34.0    75.8     53.4   79.6
 DEN      99.5     27.0    58.9     53.0   75.0   12.7 min
                                                                  PHX-LAS     99.7    43.0    73.3     46.4   76.2
 DAL      99.0     38.3    77.6     59.8   81.0   10.1 min
                                                                  LAS-PHX     97.8    37.5    73.9     56.2   77.7

                                                                  LAX-LAS     98.6    37.1    72.0     50.9   75.7
          Performance by Aircraft Type
Family      CF%          D0%      D15%     A0%     A14%           LAX-OAK     96.9    48.2    76.2     52.9   75.3
  733       98.6      38.6        69.7     48.7     72.0
  735       99.1      50.1        80.9     59.8     82.1          OAK-LAX     96.6    30.2    71.3     53.3   76.6
  737       98.8      41.5        72.7     53.7     75.6
  738       98.9      30.0        69.4     47.3     72.0          LAS-LAX     98.3    35.1    70.2     48.1   71.3

                                                             25
On-Time Arrivals (A14) Performance




                40.0%
                        50.0%
                                   60.0%
                                                   70.0%
                                                                   80.0%
                                                                                   90.0%
                                                                                            100.0%
      12/1/12
      12/2/12
      12/3/12
      12/4/12
      12/5/12
      12/6/12
      12/7/12
      12/8/12
      12/9/12
     12/10/12
     12/11/12
     12/12/12
     12/13/12
     12/14/12
     12/15/12
                                                                                                     A14%




     12/16/12




26
     12/17/12
     12/18/12
                                                                                                     CF%




     12/19/12
     12/20/12
                                                                                                            All Marketed Flights




     12/21/12
     12/22/12
     12/23/12
     12/24/12
     12/25/12
     12/26/12
     12/27/12
     12/28/12
     12/29/12
                                                                                                                                   Southwest Airlines A14% and CF% by Day




     12/30/12
     12/31/12
                90.0%
                           92.0%
                                           94.0%
                                                           96.0%
                                                                           98.0%
                                                                                           100.0%




                        Completion Factor %
                                                                                                                                                                            Individual Carrier Metrics
Individual Carrier Metrics


                                Spirit Airlines Operations Performance
                        December 2012: 98.3% completed, 60.2% on-time departures, 58.2% on-time arrivals


           Focus City Performance                                             Key Market Performance
Airport   CF%     D0%    D15%    A0%    A14%   Taxi-Out
                                                                      Route      CF%    D0%    D15%    A0%    A14%
 FLL      98.6 33.8 55.6         40.0   57.8 17.9 min
                                                                    LGA-FLL      99.2   45.2    66.9   46.0   65.3
ORD       98.3 42.9 58.5         41.0   54.8 19.2 min
                                                                    FLL-LGA      99.2   33.9    61.3   39.5   54.8
DTW       98.4 53.8 67.3         52.3   67.6 16.9 min
                                                                    LAS-DTW      96.8   52.7    67.7   54.8   69.9

                                                                    DTW-LAS      96.8   52.7    64.5   39.8   51.6

                                                                    ACY-FLL     100.0   61.4    83.0   60.2   81.8
          Performance by Aircraft Type                              FLL-ACY      98.9   45.5    68.2   44.3   69.3
Family      CF%     D0%         D15%    A0%     A14%
  319      98.0     43.3        59.5    40.8     57.5               FLL-ATL      97.7   31.4    48.8   20.9   38.4

  320      98.8     42.3        60.4    41.6     57.7               ATL-FLL      98.8   47.7    62.8   46.5   65.1
  321      99.6     47.0        72.1    45.3     67.6
                                                                    FLL-ORD     100.0   31.0    48.8   27.4   45.2

                                                                    ORD-FLL      97.6   48.8    60.7   46.4   60.7

                                                              27
On-Time Arrivals (A14) Performance




                30.0%
                        40.0%
                                        50.0%
                                                   60.0%
                                                           70.0%
                                                                     80.0%
                                                                                              100.0%


                                                                                     90.0%
      12/1/12
      12/2/12
      12/3/12
      12/4/12
      12/5/12
      12/6/12
      12/7/12
      12/8/12
      12/9/12
     12/10/12
     12/11/12
     12/12/12
     12/13/12
     12/14/12
     12/15/12
                                                                                                       A14%




28
     12/16/12
     12/17/12
     12/18/12
                                                                                                       CF%




     12/19/12
     12/20/12
                                                                                                              All Marketed Flights




     12/21/12
     12/22/12
     12/23/12
     12/24/12
     12/25/12
     12/26/12
     12/27/12
                                                                                                                                     Spirit Airlines A14% and CF% by Day




     12/28/12
     12/29/12
     12/30/12
     12/31/12
                90.0%
                                92.0%
                                                94.0%
                                                             96.0%
                                                                             98.0%
                                                                                             100.0%




                                    Completion Factor %
                                                                                                                                                                           Individual Carrier Metrics
Individual Carrier Metrics


                                   United Airlines Operations Performance
                           December 2012: 97.3% completed, 73.9% on-time departures, 72.5% on-time arrivals

                        Hub Performance                                                        Mainline & Express
Airport       CF%        D0%       D15%      A0%     A14%    Taxi-Out           Operator        CF%       D0%    D15%    A0%    A14%
                                                                                 United         99.2      47.4    77.4   61.0    78.4
 IAH          98.8       44.5      74.1      63.8     79.4   16.9 min
                                                                               ExpressJet       96.7      53.0    70.8   51.8    68.8
 ORD          97.4       48.2      71.3      57.3     74.3   18.0 min           Skywest         96.7      53.2    73.0   48.7    70.0
 EWR          96.7       44.4      68.4      56.2     70.3   22.7 min        Shuttle America    96.5      57.5   76.1    48.9   70.3
 DEN          97.6       46.8      72.4      51.4     72.5   16.6 min         CommutAir         91.2      57.0   66.4    48.5   63.2
 SFO          96.6       42.6      67.3      48.5     66.6   19.1 min            GoJet          96.8      54.9   70.3    46.5   66.5
 IAD          97.4       51.3      72.9      60.8     77.5   18.5 min         Trans States      98.3      58.2   76.5    55.6   73.9
 LAX          98.9       50.6      76.1      49.6     72.3   18.1 min             Mesa          97.6      63.3   80.1    63.6   79.6
                                                                             Silver Airways     95.0      62.9   72.8    48.9   69.6
 CLE          95.8       58.1      76.0      51.6     72.9   16.0 min         Chautauqua        94.7      58.9   78.1    40.6   68.1
                                                                                Republic        89.2      36.2   56.8    31.9   54.0
              Performance by Aircraft Type                                      Cape Air        99.7      79.7   89.3    80.3   88.4

   Family       CF%         D0%           D15%      A0%       A14%
  A319/320       98.8       55.4          79.3      65.2       80.3
 Boeing 737      99.4       44.1          77.7      61.1       79.0                            Key Market Performance
 Boeing 747      99.0       32.3          59.0      40.2       59.4
                                                                                Route           CF%       D0%     D15%   A0%    A14%
 Boeing 757      99.6       47.5          77.8      59.5       78.0
                                                                              CLE-ORD           96.5      58.7    78.5   53.3   72.6
 Boeing 767      98.6       38.1          72.4      55.6       74.8
 Boeing 777      98.7       42.4          73.8      55.3       73.3
                                                                              ORD-CLE           96.0      53.2    73.4   49.9   72.9
 Boeing 787     100.0       16.5          58.9      32.7       63.6           LAX-SFO           98.5      43.9    70.4   50.8   69.1
ATR-72 Prop      99.7       79.7          89.3      80.3       88.4           SAN-LAX           97.2      56.5    76.5   43.2   71.2
CRJ-200/700      97.3       55.2          73.9      50.5       70.8           SFO-ORD           99.5      44.4    72.7   64.9   79.5
Dash-8-200       90.5       50.4          63.4      43.2       60.3           LAX-SAN           97.7      54.5    73.7   48.8   73.1
  EMB-120        94.9       52.0          71.6      48.1       69.4           SFO-LAX           98.2      41.9    68.3   46.1   67.7
  EMB-170        96.5       57.5          76.1      48.9       70.3           EWR-ORD           96.1      54.4    77.3   60.7   78.1
  ERJ-145        96.7       53.3          71.3      51.3       68.9           LGA-ORD           94.4      61.6    81.6   55.4   77.7
  Saab 340       95.0       62.9          72.8      48.9       69.6           ORD-LGA           94.9      50.4    71.2   58.7   71.5
                                                                        29
On-Time Arrivals (A14) Performance




                40.0%
                        50.0%
                                60.0%
                                                80.0%
                                                        90.0%
                                                                 100.0%




                                        70.0%
      12/1/12
      12/2/12
      12/3/12
      12/4/12
      12/5/12
      12/6/12
      12/7/12
      12/8/12
      12/9/12
     12/10/12
     12/11/12
     12/12/12
     12/13/12
     12/14/12
     12/15/12
                                                                          A14%




30
     12/16/12
     12/17/12
     12/18/12
                                                                          CF%




     12/19/12
     12/20/12
                                                                                 All Marketed Flights




     12/21/12
     12/22/12
     12/23/12
     12/24/12
     12/25/12
     12/26/12
     12/27/12
                                                                                                        United Airlines A14% and CF% by Day




     12/28/12
     12/29/12
     12/30/12
     12/31/12
                90.0%
                        92.0%
                                94.0%
                                                98.0%


                                        96.0%
                                                        100.0%
                                                                 102.0%




                        Completion Factor %
                                                                                                                                              Individual Carrier Metrics
Individual Carrier Metrics


                                       US Airways Operations Performance
                         December 2012: 97.7% completed, 84.7% on-time departures, 80.1% on-time arrivals

                   Hub Performance                                                      Mainline & Express
Airport    CF%      D0%         D15%     A0%     A14%    Taxi-Out         Operator      CF%      D0%    D15%   A0%    A14%
                                                                         US Airways     99.3     69.2   88.2   62.4   83.3
 CLT       98.9       66.5      86.7     63.7    85.4    18.0 min
                                                                     Air Wisconsin      95.3     62.0   77.2   51.9   72.2
 PHL       96.1       61.4      77.8     53.5    72.0    18.8 min      Piedmont         96.2     59.0   77.2   52.6   73.1
                                                                          PSA           98.1     67.0   85.7   60.5   83.1
 PHX       99.4       68.0      87.9     66.9    87.2    18.2 min      Republic         95.3     69.7   82.0   56.1   75.8
                                                                        Mesa            99.1     79.7   92.2   69.5   89.9
 DCA       96.2       66.6      83.1     59.9    79.7    22.6 min
                                                                       Skywest          97.8     80.5   91.0   73.5   89.4
                                                                     Chautauqua         96.6     63.9   82.0   43.3   71.4
                                                                     Trans States       96.8     78.4   87.7   64.3   83.5



          Performance by Aircraft Type                                                Key Market Performance
       Family           CF%       D0%     D15%    A0%     A14%             Route        CF%      D0%    D15%   A0%    A14%
Airbus A319/320/321      99.3     69.0    88.2    62.0     83.3          BOS-PHL        96.1     75.8   85.5   64.3   79.4
    Airbus A330          99.7     69.8    86.5    65.8     80.3          PHL-BOS        96.7     72.8   83.0   67.5   82.3
    Boeing 737           99.7     68.5    89.6    62.6     85.2          PHL-LGA        94.1     54.0   69.3   44.6   62.8
    Boeing 757           99.5     67.4    88.4    62.4     82.8          LGA-PHL        92.5     60.3   73.9   41.2   62.6
    Boeing 767           99.7     68.5    87.7    64.6     81.3          LGA-CLT        97.6     72.0   85.2   64.0   80.5
    CRJ Series           97.1     68.6    83.9    59.8     80.5          CLT-LGA        97.3     57.1   82.9   50.1   71.7
  Dash 8-100/300         96.2     59.0    77.2    52.6     73.1          CLT-DCA        98.6     73.3   87.5   63.8   85.2
 EMB-170/175/190         95.9     70.6    82.8    57.9     76.9          DCA-CLT        97.7     68.0   86.1   61.7   84.6
       ERJ-145           96.6     66.3    83.0    46.9     73.4          BOS-DCA        97.8     86.2   93.3   78.2   91.3
                                                                         DCA-BOS        97.5     73.3   87.5   74.0   87.8

                                                                    31
On-Time Arrivals (A14) Performance




                                                                                 100.0%




                40.0%
                         50.0%
                                         60.0%
                                                 70.0%
                                                         80.0%
                                                                         90.0%
      12/1/12
      12/2/12
      12/3/12
      12/4/12
      12/5/12
      12/6/12
      12/7/12
      12/8/12
      12/9/12
     12/10/12
     12/11/12
     12/12/12
     12/13/12
     12/14/12
     12/15/12
                                                                                          A14%




32
     12/16/12
     12/17/12
     12/18/12
                                                                                          CF%




     12/19/12
                                                                                                 All Marketed Flights




     12/20/12
     12/21/12
     12/22/12
     12/23/12
     12/24/12
     12/25/12
                                                                                                                        US Airways A14% and CF% by Day




     12/26/12
     12/27/12
     12/28/12
     12/29/12
     12/30/12
     12/31/12
                80.0%
                                 85.0%
                                                                 95.0%




                                                 90.0%
                                                                                 100.0%




                        Completion Factor %
                                                                                                                                                         Individual Carrier Metrics
Individual Carrier Metrics


                             Virgin America Operations Performance
                   December 2012: 99.9% completed, 83.3% on-time departures, 81.7% on-time arrivals


          Focus City Performance                                         Key Market Performance
Airport   CF%    D0% D15% A0% A14%             Taxi-Out         Route      CF%      D0%    D15%       A0%    A14%

                                                               SFO-LAX     99.6     62.3   87.0       62.8   83.3
 SFO      99.8   64.0    86.1   59.8   73.6    14.4 min
                                                               LAX-SFO     99.6     48.7   71.8       53.6   69.9
 LAX      99.9   57.8    82.7   56.0   81.3    11.6 min
                                                               LAS-SFO     99.6     66.4   75.2       68.6   75.7
 JFK      99.7   59.6    78.9   76.1   87.8    24.4 min
                                                               SFO-LAS     99.6     64.3   85.0       69.2   81.5

 BOS      100    57.3    87.2   77.6   93.1    16.7 min        LAX-JFK     100.0    58.3   86.5       78.5   90.7

                                                               JFK-LAX     100.0    58.6   82.8       57.1   78.2

                                                               SAN-SFO     99.3     61.2   72.1       60.5   72.8
       Performance by Aircraft Type
                                                               SFO-SAN     99.3     61.6   84.2       64.4   83.6
Family     CF%      D0%         D15%    A0%       A14%
 319      99.8          66      82.6    62.6      79.8         SFO-JFK     100.0    55.1   86.2       76.8   88.4

 320      99.9      60.4        83.5    64.7      82.2         JFK-SFO     99.3     55.7   72.1       63.3   74.8




                                                          33
On-Time Arrivals (A14) Performance




                                                                                          100.0%




                40.0%
                          50.0%
                                     60.0%
                                                     70.0%
                                                                     80.0%
                                                                                 90.0%
      12/1/12
      12/2/12
      12/3/12
      12/4/12
      12/5/12
      12/6/12
      12/7/12
      12/8/12
      12/9/12
     12/10/12
     12/11/12
     12/12/12
     12/13/12
     12/14/12
     12/15/12
                                                                                                   A14%




     12/16/12




34
     12/17/12
     12/18/12
                                                                                                   CF%




     12/19/12
     12/20/12
                                                                                                          All Marketed Flights




     12/21/12
     12/22/12
     12/23/12
     12/24/12
     12/25/12
     12/26/12
     12/27/12
                                                                                                                                 Virgin America A14% and CF% by Day




     12/28/12
     12/29/12
     12/30/12
     12/31/12
                90.0%
                                             94.0%
                                                             96.0%
                                                                             98.0%




                             92.0%
                                                                                         100.0%




                        Completion Factor %
                                                                                                                                                                      Individual Carrier Metrics
Methodology


                                                          Notes

Methodology. masFlight operations data is collected from various operational and schedule providers and matched
using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from
airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the
Federal Aviation Administration, NOAA and other government sources.

Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of
masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any
aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity
of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part
259 or EU Regulation 261/2004.

masFlight is a registered trademark of Marks Systems Inc.
Copyright 2013 Marks Systems Inc., masflight.com, All Rights Reserved




For more information, please contact:
Edmund Otubuah
Director of Aviation Products
edmund@masflight.com


                                                               35
About masFlight and Marks Systems
masFlight, a Marks Systems product, is an analytics
platform focused on aviation operations. We integrate
multiple data sources to create reliable, end-to-end                               Marks Systems is a privately
records for 82,000+ global flight operations daily.                                held company based in the
masFlight data can be used to gain insight to aviation operations questions        Washington, DC area.
through improved competitive environment context and transparency.

masFlight goes far beyond U.S. DOT and typical FLIFO data sets. We
collect and consolidate operational data for virtually all U.S. carriers and for   Marks Systems Inc.
many global airlines, allowing apples-to-apples comparisons.                       4833 Rugby Avenue
                                                                                   Suite 301
We link contextual information including published                                 Bethesda, MD 20814
schedules, weather, airport configuration, and fleet registries to individual      (888) 809-2750 Toll-Free
flights, allowing analysts to focus queries on relevant metrics or constraints.

We are a team of experienced aviation operations analysts who                      www.masflight.com
understand the importance of data integrity and accuracy. We multi-source
our information and extensively validate and reconcile new data.                   Press Contact:
                                                                                   media@markssystems.com
Our portfolio of solutions makes accessing masFlight data easy.
    Web application
    Direct cloud SQL access
    Reports & dashboards
    Custom data requests
    Consulting solutions
                                                                 36

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masFlight December 2012 Monthly Performance Report

  • 1. Monthly Performance Report U.S. Airlines Flights during December 2012 Release Date: January 22, 2013 © 2013 Marks Systems Inc. All rights reserved.  4833 Rugby Avenue, Suite 301  Bethesda, Maryland 20814  (888) 809-2750
  • 2. masFlight Solutions Daily Email Report We offer masFlight Daily, a free daily email report for airlines, airports, and aviation-focused professionals. We summarize weather and operational performance by carrier, by fleet type, and by hub operation. Sign up for free daily reports at: masflightdaily.com masFlight Web Application Operational data is critical to solid planning. masFlight centralizes information in an easy-to-use, subscription-based app for airlines, airports, and industry vendors. Combining revenue, schedule, operations and weather data, our platform revolutionizes schedule planning, operations analysis, air service development, airport operations and new opportunities. For a free trial, contact solutions@masflight.com 2
  • 3. Our Partners Key Partners masFlight has partnered with leading aviation data companies to further develop our platform and analytics. We use information provided by these partners, as well as our own proprietary sources, to compile the information in this report. OAG is a global provider of flight FlightStats provides day-of-travel data schedule and flight status data. services and applications to the travel OAG’s leading aviation databases are industry and public. The company unrivaled in their scale, accuracy and specializes in real-time global flight comprehensiveness. OAG specializes in tracking, weather and other data services aviation data compilation, analysis and that power many of the world’s most forecasting tools, timetable and mapping popular travel applications. The company applications, and tools for aviation and also provides its own web and mobile disruption management. applications to passengers worldwide. 3
  • 4. Contents Monthly Performance Report U.S. Carriers, December 2012 Section Contents Slide Introduction Methodology 5 Glossary of Terms Explanation of aviation terms used 6 Key Metrics December 2012 By Carrier, Rankings 8 Airport Summaries Top 5 Departures, Arrivals 11 Individual Carrier Metrics Summary & detail for individual carriers 13 To receive this report by email each month, please visit masflight.com 4
  • 5. Introduction Monthly Performance Report: December 2012 The masFlight Monthly Performance Report summarizes United States airline performance. Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time data reports differ from ours because: (1) Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers. (2) Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights. (3) DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier. (4) DOT reports focus on on-time arrivals only. We focus on three operational statistics. “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, net of cancellations and non-completed diversions. 5
  • 6. Definitions Terms Used Italicized terms are the key definitions used Term Definition CF% (Completion Factor) The percent of flights scheduled that arrive at their destination D0% Flights that depart from their origin by the scheduled departure time D15% (On-Time Departures) Flights that depart from their origin within 15 minutes of the scheduled time A0% Flights that arrive at their destination on or before scheduled arrival time A14% (On-Time Arrivals) Flights that arrive at their destination within 14 minutes of schedule Gate Turn Time The “on-gate” time between gate arrival and gate departure for a given aircraft Scheduled Gate Turn Turn time defined by scheduled arrival to scheduled departure time Actual Gate Turn Turn time defined by actual arrival to actual departure time Taxi-Out Time Time from gate departure to runway takeoff Taxi-In Time Time from runway landing to gate arrival Ground Delay Program FAA delays for flights at departure airport for flights into a specific facility 6
  • 7. Key Metrics U.S. Airline System Performance Metrics December 2012 Departures Arrivals U.S. Airline Tracked Category Flights Completed On Schedule On-time On Schedule On-time CF% D0% D15% A0% A14% All U.S. Airlines 689,014 98.1% 58.4% 79.0% 57.6% 77.1% Mainline Airlines 236,506 99.1% 60.5% 82.9% 62.4% 81.3% Low Fare Airlines 152,208 99.0% 47.5% 73.8% 52.5% 74.0% Regionals 300,300 96.8% 62.5% 78.6% 56.4% 75.3% All U.S. Airlines include all U.S. carriers tracked by masFlight Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive, Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin. 7
  • 8. Key Metrics U.S. Carrier Summaries December 2012 All Flights Mainline Only Regional Carriers Airline Tracked CF% D15% A14% Tracked CF% D15% A14% Tracked CF% D15% A14% American 106,558 97.7 78.5 76.2 57,894 98.2 77.6 76.2 48,728 97.1 79.7 76.3 Alaska 24,398 98.7 87.3 84.5 13,245 99.4 88.2 83.6 11,153 97.9 86.2 85.6 United 158,634 97.3 73.9 72.5 55,041 99.2 77.4 78.4 103,602 96.3 72.0 69.2 Delta 145,409 98.5 84.9 82.4 66,972 99.7 86.9 85.5 78,438 97.4 83.1 79.8 Frontier 8,989 98.0 68.2 61.3 6,773 99.3 69.3 63.6 2,217 94.4 64.8 53.8 US Airways 92,743 97.7 84.7 80.1 36,581 99.3 88.2 83.3 56,162 96.6 82.3 78.0 AirTran 17,606 98.5 84.9 82.4 JetBlue 23,506 99.6 73.1 70.3 Hawaiian 6,474 99.9 95.4 91.8 Southwest 92,448 98.8 72.3 75.0 Spirit 7,030 98.3 60.2 58.0 Virgin America 4,845 99.9 83.3 81.7 (a) Mainline flights marketed by Continental and United are operated by United Includes flights to, from and within North America only CF% = Completed Flights (not cancelled or diverted) D15% = On-time Flight Departures A14% = On-time Flight Arrivals 8
  • 9. Key Metrics Top Ten Airlines by Marketing Carrier December 2012 Rank Airline On-Time Arrival Percentage 1 Hawaiian Airlines 91.8% 2 Alaska Airlines 84.5% 3 AirTran Airways 82.6% 4 Delta Airlines 82.4% 5 Virgin America 81.7% 6 US Airways 80.1% 7 American Airlines 76.2% 8 Southwest Airlines 75.0% 9 United Airlines 72.5% 10 JetBlue Airways 70.3% Arrivals at gate within 14 minutes of schedule (A14%) Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations. Excludes codeshare flights operated by other airlines. 9
  • 10. Key Metrics Top Ten Airlines by Operating Carrier December 2012 Rank Airline On-Time Arrival Percentage 1 Hawaiian Airlines 91.8% 2 Mesa Airlines 86.9% 3 Horizon Air 86.3% 4 Delta Airlines 85.5% 5 Compass Airlines 84.0% 6 Alaska Airlines 83.6% 7 US Airways 83.3% 8 PSA 83.1% 9 AirTran Airways 82.6% 10 Virgin America 81.7% Arrivals at gate within 14 minutes of schedule (A14%) Includes all flights operated by each carrier, including domestic and international operations to/from North America. Regional affiliate flying for different airlines is grouped under the regional airline. 10
  • 11. Best & Worst Airports: Departures Best Performing Major Airports by Departure Performance December 2012 (All Flights) Airport Flights From: CF% D0% D15% CLT Charlotte Douglas 98.8% 66.5% 86.2% SLC Salt Lake City 99.4% 65.7% 84.8% SEA Seattle/Tacoma 99.1% 57.7% 84.8% MSP Minneapolis/St. Paul 98.2% 69.0% 84.3% DTW Detroit Wayne Metro 98.0% 67.0% 83.1% Worst Performing Major Airports by Departure Performance December 2012 (All Flights) Airport Flights From: CF% D0% D15% MDW Chicago Midway 98.2% 38.2% 68.2% DEN Denver Int’l 98.3% 42.2% 69.0% EWR Newark Liberty 97.0% 48.4% 70.7% SFO San Francisco Int’l 97.4% 47.7% 71.5% FLL Ft. Lauderdale/Hollywood 99.5% 53.3% 72.6% For definitions, see notes at beginning of presentation. 11
  • 12. Best & Worst Airports: Arrivals Best Performing Major Airports by Arrival Performance December 2012 (All Flights) Airport Flights To: A0% A14% CLT Charlotte Douglas 62.5% 84.2% ATL Atlanta Jackson Hartsfield 66.1% 83.8% DTW Detroit Wayne Metro 66.1% 82.4% SEA Seattle/Tacoma 58.5% 82.1% MSP Minneapolis/St. Paul 65.3% 81.9% Worst Performing Major Airports by Arrival Performance December 2012 (All Flights) Airport Flights To: A0% A14% SFO San Francisco Int’l 47.9% 65.9% FLL Ft. Lauderdale/Hollywood 48.6% 68.2% EWR Newark Liberty 54.5% 69.4% LGA New York LaGuardia 55.2% 71.5% PHL Philadelphia Int’l 53.7% 71.9% For definitions, see notes at beginning of presentation. 12
  • 13. Individual Carrier Metrics AirTran Airways Operations Performance December 2012: 98.5% completed, 87.6% on-time departures, 82.6% on-time arrivals Hub Performance Key Market Performance Airport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% ATL 99.5 67.5 85.3 63.6 83.9 18.9 min ATL-MCO 100.0 65.2 84.1 64.9 84.4 MCO 98.7 74.8 87.1 59.4 82.1 15.4 min MCO-ATL 100.0 79.4 89.9 55.2 81.9 BWI 95.9 74.4 86.6 60.0 80.4 16.9 min ATL-FLL 100.0 60.0 79.2 54.7 75.1 MKE 98.0 83.8 93.3 65.3 86.0 16.7 min ATL-LGA 98.8 66.1 81.0 62.8 76.9 LGA-ATL 98.4 69.7 82.2 49.0 72.2 FLL-ATL 99.6 72.9 85.8 59.6 85.0 Performance by Aircraft Type ATL-TPA 100.0 72.0 88.3 72.4 91.1 Family CF% D0% D15% A0% A14% TPA-ATL 100.0 81.3 94.9 74.8 91.1 Boeing 717 98.4 75.4 87.8 62.7 83.0 MCO-BWI 96.1 77.6 86.2 62.1 81.0 Boeing 737 98.7 72.0 86.9 59.8 81.1 BWI-MCO 95.6 68.2 83.8 57.2 77.5 13
  • 14. On-Time Arrivals (A14) Performance 40.0% 50.0% 70.0% 80.0% 90.0% 100.0% 60.0% 12/1/12 12/2/12 12/3/12 12/4/12 12/5/12 12/6/12 12/7/12 12/8/12 12/9/12 12/10/12 12/11/12 12/12/12 12/13/12 12/14/12 12/15/12 A14% 12/16/12 14 12/17/12 12/18/12 CF% 12/19/12 12/20/12 All Marketed Flights 12/21/12 12/22/12 12/23/12 12/24/12 12/25/12 12/26/12 12/27/12 AirTran Airways A14% and CF% by Day 12/28/12 12/29/12 12/30/12 12/31/12 70.0% 75.0% 80.0% 85.0% 90.0% 95.0% 100.0% Individual Carrier Metrics Completion Factor %
  • 15. Individual Carrier Metrics American Airlines Operations Performance December 2012: 97.7% completed, 78.5% on-time departures, 76.2% on-time arrivals Hub Performance Mainline & Express Airport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% DFW 97.3 47.2 74.6 62.0 80.9 14.9 min American 98.2 52.3 77.6 55.9 76.2 ORD 97.4 54.4 75.8 63.5 77.8 18.1 min American Eagle 97.0 64.0 79.1 58.6 76.4 MIA 98.9 48.4 74.6 63.8 81.0 16.5 min Chautauqua 96.0 66.9 80.4 43.9 69.3 LAX 98.8 59.6 79.8 50.2 73.2 17.6 min LGA 97.0 67.7 81.5 58.9 73.7 23.6 min Skywest 99.4 67.8 84.6 53.1 80.5 JFK 98.1 50.8 74.8 55.7 73.3 25.7 min Executive 99.4 78.5 86.0 57.3 80.6 Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14% DFW-LAX 97.8 31.0 70.6 37.8 66.8 Boeing 737 98.7 54.8 80.6 58.0 78.9 LAX-DFW 97.7 55.7 79.0 64.3 82.6 Boeing 757 98.3 48.9 73.8 52.2 72.1 ORD-DFW 97.6 51.0 78.2 53.1 77.8 Boeing 767 98.0 47.1 73.5 49.3 68.2 DFW-ORD 98.4 39.2 69.8 59.0 74.3 Boeing 777 99.4 42.7 76.4 47.3 66.9 SAT-DFW 98.4 69.6 84.8 64.7 84.1 ATR-72 Prop 99.4 78.5 86.0 57.3 80.6 DFW-SAT 98.6 42.8 71.7 54.5 74.7 CRJ-700 98.0 61.2 77.4 51.5 72.8 DFW-AUS 98.4 47.5 76.2 51.1 75.3 ERJ-135/140/145 96.8 65.3 80.1 58.6 77.0 AUS-DFW 98.1 66.7 85.6 60.1 86.6 LGA-DFW 96.7 65.8 86.6 63.8 80.0 MD-80 Series 97.6 52.9 77.2 57.4 77.4 DFW-LGA 96.9 42.6 73.8 61.0 75.7 15
  • 16. On-Time Arrivals (A14) Performance 100.0% 30.0% 40.0% 50.0% 60.0% 80.0% 90.0% 70.0% 12/1/12 12/2/12 12/3/12 12/4/12 12/5/12 12/6/12 12/7/12 12/8/12 12/9/12 12/10/12 12/11/12 12/12/12 12/13/12 12/14/12 12/15/12 A14% 12/16/12 16 12/17/12 12/18/12 CF% 12/19/12 12/20/12 12/21/12 All Marketed Flights 12/22/12 12/23/12 12/24/12 12/25/12 12/26/12 12/27/12 12/28/12 12/29/12 American Airlines A14% and CF% by Day 12/30/12 12/31/12 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 17. Individual Carrier Metrics Alaska Airlines Operations Performance December 2012: 98.7% completed, 87.3% on-time departures, 84.5% on-time arrivals Hub Performance Mainline & Express Airport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% Alaska 99.4 70.5 88.2 61.1 83.6 SEA 99.0 63.2 87.8 63.2 85.9 13.6 min Horizon 98.0 57.9 86.7 62.7 86.3 PDX 99.3 66.0 88.4 64.9 87.3 10.4 min SkyWest 97.6 68.4 81.7 59.8 80.0 ANC 98.2 74.3 89.0 57.0 78.9 15.2 min PenAir 93.2 65.1 74.0 48.8 66.3 Performance by Aircraft Type Key Market Performance Route CF% D0% D15% A0% A14% Family CF% D0% D15% A0% A14% PDX-SEA 98.9 66.0 89.6 72.0 90.8 Boeing 737 99.6 70.5 88.5 61.3 83.9 SEA-PDX 98.7 61.1 90.1 63.4 88.8 GEG-SEA 96.1 63.1 90.5 57.6 86.7 B737 Combi 97.2 70.1 85.4 59.4 79.8 SEA-GEG 96.1 65.0 87.1 58.9 85.4 SEA-ANC 100.0 57.5 86.9 53.1 77.4 CRJ-700 97.6 68.4 81.7 59.8 80.0 ANC-SEA 100.0 76.5 93.9 69.6 90.8 LAX-SEA 99.6 69.4 86.5 49.1 79.0 Q400 98.0 57.9 86.7 62.7 86.3 SEA-LAX 100.0 65.5 89.0 51.2 78.6 Saab 340 93.2 65.1 74.0 48.8 66.3 BOI-SEA 100.0 64.3 90.2 65.1 91.5 SEA-BOI 100.0 60.0 89.4 57.0 89.4 17
  • 18. On-Time Arrivals (A14) Performance 100.0% 50.0% 55.0% 60.0% 65.0% 70.0% 75.0% 80.0% 85.0% 90.0% 95.0% 12/1/12 12/2/12 12/3/12 12/4/12 12/5/12 12/6/12 12/7/12 12/8/12 12/9/12 12/10/12 12/11/12 12/12/12 12/13/12 12/14/12 12/15/12 18 A14% 12/16/12 12/17/12 12/18/12 CF% 12/19/12 All Marketed Flights 12/20/12 12/21/12 12/22/12 12/23/12 12/24/12 12/25/12 12/26/12 12/27/12 Alaska Airlines A14% and CF% by Day 12/28/12 12/29/12 12/30/12 12/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 19. Individual Carrier Metrics Delta Air Lines Operations Performance December 2012: 98.5% completed, 84.9% on-time departures, 82.4% on-time arrivals Hub Performance Mainline & Express Airport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% ATL 99.5 64.9 82.9 68.3 85.0 19.0 min Delta 99.7 70.0 86.9 69.0 85.5 DTW 98.1 68.6 84.1 69.2 84.5 21.7 min Pinnacle 97.1 71.4 84.2 66.3 80.8 MSP 98.2 72.1 86.2 69.3 84.6 22.1 min ExpressJet 98.1 67.5 80.9 67.3 81.1 SLC 99.5 69.6 87.2 62.2 84.2 21.7 min SkyWest 98.0 70.7 86.3 59.0 81.3 LGA 96.5 64.4 77.5 57.2 73.1 28.5 min Compass 98.5 76.9 88.3 69.7 84.0 JFK 97.7 65.4 79.7 62.9 78.8 32.0 min Chautauqua 94.6 61.4 75.9 44.9 65.2 CVG 97.8 72.7 85.7 72.7 85.9 16.8 min Shuttle America 95.8 74.0 85.3 60.7 78.3 GoJet 95.1 61.5 72.8 52.4 67.9 MEM 98.9 76.7 86.7 71.2 86.2 18.0 min Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14% Airbus 319/320 99.6 69.8 86.4 68.0 84.4 ATL-LGA 99.8 66.4 83.8 64.0 79.6 Airbus 330 99.8 60.7 81.7 64.2 80.2 LGA-ATL 99.6 68.0 84.0 55.3 77.4 Boeing 737 99.9 70.5 88.2 72.7 88.1 ATL-MCO 100.0 59.0 87.1 64.5 87.1 Boeing 747 99.8 75.3 90.5 70.9 83.3 Boeing 757 99.9 70.1 88.4 69.3 86.9 MCO-ATL 100.0 80.7 92.9 70.5 90.5 Boeing 767 99.7 63.1 83.9 67.6 83.8 ATL-FLL 100.0 60.4 83.0 68.8 82.3 Boeing 777 99.7 67.7 86.4 65.7 80.9 FLL-ATL 99.8 69.8 86.1 68.6 83.9 CRJ Series 97.6 69.6 83.1 64.6 80.6 ATL-DCA 99.0 76.5 87.6 74.0 87.4 DC-9-50 99.4 68.5 83.3 64.5 80.2 DCA-ATL 98.7 77.8 89.4 68.5 89.7 EMB-120 97.1 60.0 78.3 42.9 68.6 EMB-170/175 97.4 75.7 87.1 66.0 81.6 ATL-TPA 100.0 64.8 86.3 69.6 87.9 ERJ-145 94.6 61.4 75.9 44.9 65.2 TPA-ATL 99.7 82.2 93.3 78.7 91.1 MD-88 99.6 72.4 87.2 68.9 85.5 MD-90 99.6 70.3 85.2 69.7 85.4 19
  • 20. On-Time Arrivals (A14) Performance 100.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 12/1/12 12/2/12 12/3/12 12/4/12 12/5/12 12/6/12 12/7/12 12/8/12 12/9/12 12/10/12 12/11/12 12/12/12 12/13/12 12/14/12 12/15/12 A14% 12/16/12 20 12/17/12 12/18/12 CF% 12/19/12 12/20/12 All Marketed Flights 12/21/12 12/22/12 12/23/12 12/24/12 12/25/12 12/26/12 12/27/12 Delta Air Lines A14% and CF% by Day 12/28/12 12/29/12 12/30/12 12/31/12 90.0% 94.0% 96.0% 98.0% 92.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 21. Individual Carrier Metrics Frontier Airlines Operations Performance December 2012: 98.0% completed, 68.2% on-time departures, 61.3% on-time arrivals Hub Performance Mainline & Express Airport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% DEN 98.6 30.9 61.9 32.8 63.8 14.5 min Frontier 99.3 42.5 69.3 33.1 63.6 MKE 92.9 60.4 77.4 39.1 62.2 14.0 min Republic 94.9 41.3 64.0 26.1 53.3 MCI 96.4 50.0 75.3 39.9 60.1 13.9 min Chautauqua 82.4 69.8 83.7 32.6 65.1 Performance by Aircraft Type Key Market Performance Route CF% D0% D15% A0% A14% Family CF% D0% D15% A0% A14% LAS-DEN 99.5 52.9 76.4 50.8 80.6 DEN-LAS 99.5 28.0 66.7 26.5 64.0 A318/319/320 99.3 42.5 69.3 33.1 63.6 DEN-DFW 99.4 47.2 74.2 32.7 66.7 DFW-DEN 99.4 55.3 78.6 39.0 72.3 EMB-170/190 94.9 41.3 64.0 26.1 53.3 SLC-DEN 99.4 52.9 70.7 34.4 61.8 DEN-SLC 99.4 29.5 62.2 25.6 54.5 ERJ-135 82.4 69.8 83.7 32.6 65.1 PHX-DEN 97.9 37.6 61.0 33.3 64.5 DEN-PHX 97.9 20.6 61.7 17.0 48.9 LAX-DEN 100.0 27.9 50.0 26.4 51.4 DEN-LAX 100.0 23.6 56.4 12.1 36.4 21
  • 22. On-Time Arrivals (A14) Performance 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 0.0% 100.0% 12/1/12 12/2/12 12/3/12 12/4/12 12/5/12 12/6/12 12/7/12 12/8/12 12/9/12 12/10/12 12/11/12 12/12/12 12/13/12 12/14/12 12/15/12 A14% 12/16/12 22 12/17/12 12/18/12 CF% 12/19/12 12/20/12 All Marketed Flights 12/21/12 12/22/12 12/23/12 12/24/12 12/25/12 12/26/12 12/27/12 12/28/12 Frontier Airlines A14% and CF% by Day 12/29/12 12/30/12 12/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 23. Individual Carrier Metrics JetBlue Airways Operations Performance December 2012: 99.6% completed, 73.1% on-time departures, 70.3% on-time arrivals Focus City Performance Key Market Performance Airport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% JFK 99.8 45.8 68.6 52.2 69.9 23.8 min JFK-FLL 99.6 39.8 59.2 45.4 58.8 BOS 99.7 54.4 76.0 60.7 75.7 19.7 min FLL-JFK 99.3 47.7 65.5 39.9 61.6 MCO 99.8 56.6 77.9 52.6 73.9 17.3 min FLL 99.8 50.5 67.6 45.2 63.9 19.0 min MCO-JFK 100.0 58.0 81.9 50.9 75.8 SJU 98.8 55.2 72.6 56.3 75.1 15.1 min JFK-MCO 100.0 45.7 67.5 45.7 70.0 LGB 99.7 61.1 75.2 57.3 76.0 13.7 min BOS-DCA 99.3 62.9 75.3 55.1 74.5 DCA-BOS 99.3 65.0 78.9 65.0 78.2 Performance by Aircraft Type JFK-SJU 99.6 41.6 66.4 52.7 71.2 Family CF% D0% D15% A0% A14% SJU-JFK 99.1 49.3 69.5 48.2 65.8 Airbus A320 99.8 51.4 72.2 49.8 69.2 JFK-BUF 100.0 51.2 69.1 51.6 70.0 EMB-190 99.4 58.7 74.6 54.6 72.5 BUF-JFK 100.0 67.7 81.6 64.5 77.9 23
  • 24. On-Time Arrivals (A14) Performance 100.0% 30.0% 50.0% 60.0% 70.0% 80.0% 90.0% 40.0% 12/1/12 12/2/12 12/3/12 12/4/12 12/5/12 12/6/12 12/7/12 12/8/12 12/9/12 12/10/12 12/11/12 12/12/12 12/13/12 12/14/12 12/15/12 A14% 12/16/12 24 12/17/12 12/18/12 CF% 12/19/12 12/20/12 All Marketed Flights 12/21/12 12/22/12 12/23/12 12/24/12 12/25/12 12/26/12 12/27/12 12/28/12 JetBlue Airways A14% and CF% by Day 12/29/12 12/30/12 12/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% 102.0% Completion Factor % Individual Carrier Metrics
  • 25. Individual Carrier Metrics Southwest Airlines Operations Performance December 2012: 98.8% completed, 72.3% on-time departures, 75.0% on-time arrivals Focus City Performance Key Market Performance Airport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% MDW 98.2 31.5 64.7 58.0 79.5 11.8 min DAL-HOU 96.6 39.6 81.5 56.9 80.0 LAS 99.3 34.7 66.0 53.0 75.7 12.5 min HOU-DAL 95.7 38.1 73.1 47.0 74.2 BWI 97.0 35.9 65.6 52.6 74.1 13.4 min BUR-OAK 97.3 49.3 76.3 56.9 77.1 PHX 99.3 34.9 69.2 52.5 74.9 11.0 min OAK-BUR 97.6 34.0 75.8 53.4 79.6 DEN 99.5 27.0 58.9 53.0 75.0 12.7 min PHX-LAS 99.7 43.0 73.3 46.4 76.2 DAL 99.0 38.3 77.6 59.8 81.0 10.1 min LAS-PHX 97.8 37.5 73.9 56.2 77.7 LAX-LAS 98.6 37.1 72.0 50.9 75.7 Performance by Aircraft Type Family CF% D0% D15% A0% A14% LAX-OAK 96.9 48.2 76.2 52.9 75.3 733 98.6 38.6 69.7 48.7 72.0 735 99.1 50.1 80.9 59.8 82.1 OAK-LAX 96.6 30.2 71.3 53.3 76.6 737 98.8 41.5 72.7 53.7 75.6 738 98.9 30.0 69.4 47.3 72.0 LAS-LAX 98.3 35.1 70.2 48.1 71.3 25
  • 26. On-Time Arrivals (A14) Performance 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 12/1/12 12/2/12 12/3/12 12/4/12 12/5/12 12/6/12 12/7/12 12/8/12 12/9/12 12/10/12 12/11/12 12/12/12 12/13/12 12/14/12 12/15/12 A14% 12/16/12 26 12/17/12 12/18/12 CF% 12/19/12 12/20/12 All Marketed Flights 12/21/12 12/22/12 12/23/12 12/24/12 12/25/12 12/26/12 12/27/12 12/28/12 12/29/12 Southwest Airlines A14% and CF% by Day 12/30/12 12/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 27. Individual Carrier Metrics Spirit Airlines Operations Performance December 2012: 98.3% completed, 60.2% on-time departures, 58.2% on-time arrivals Focus City Performance Key Market Performance Airport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% FLL 98.6 33.8 55.6 40.0 57.8 17.9 min LGA-FLL 99.2 45.2 66.9 46.0 65.3 ORD 98.3 42.9 58.5 41.0 54.8 19.2 min FLL-LGA 99.2 33.9 61.3 39.5 54.8 DTW 98.4 53.8 67.3 52.3 67.6 16.9 min LAS-DTW 96.8 52.7 67.7 54.8 69.9 DTW-LAS 96.8 52.7 64.5 39.8 51.6 ACY-FLL 100.0 61.4 83.0 60.2 81.8 Performance by Aircraft Type FLL-ACY 98.9 45.5 68.2 44.3 69.3 Family CF% D0% D15% A0% A14% 319 98.0 43.3 59.5 40.8 57.5 FLL-ATL 97.7 31.4 48.8 20.9 38.4 320 98.8 42.3 60.4 41.6 57.7 ATL-FLL 98.8 47.7 62.8 46.5 65.1 321 99.6 47.0 72.1 45.3 67.6 FLL-ORD 100.0 31.0 48.8 27.4 45.2 ORD-FLL 97.6 48.8 60.7 46.4 60.7 27
  • 28. On-Time Arrivals (A14) Performance 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 100.0% 90.0% 12/1/12 12/2/12 12/3/12 12/4/12 12/5/12 12/6/12 12/7/12 12/8/12 12/9/12 12/10/12 12/11/12 12/12/12 12/13/12 12/14/12 12/15/12 A14% 28 12/16/12 12/17/12 12/18/12 CF% 12/19/12 12/20/12 All Marketed Flights 12/21/12 12/22/12 12/23/12 12/24/12 12/25/12 12/26/12 12/27/12 Spirit Airlines A14% and CF% by Day 12/28/12 12/29/12 12/30/12 12/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 29. Individual Carrier Metrics United Airlines Operations Performance December 2012: 97.3% completed, 73.9% on-time departures, 72.5% on-time arrivals Hub Performance Mainline & Express Airport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% United 99.2 47.4 77.4 61.0 78.4 IAH 98.8 44.5 74.1 63.8 79.4 16.9 min ExpressJet 96.7 53.0 70.8 51.8 68.8 ORD 97.4 48.2 71.3 57.3 74.3 18.0 min Skywest 96.7 53.2 73.0 48.7 70.0 EWR 96.7 44.4 68.4 56.2 70.3 22.7 min Shuttle America 96.5 57.5 76.1 48.9 70.3 DEN 97.6 46.8 72.4 51.4 72.5 16.6 min CommutAir 91.2 57.0 66.4 48.5 63.2 SFO 96.6 42.6 67.3 48.5 66.6 19.1 min GoJet 96.8 54.9 70.3 46.5 66.5 IAD 97.4 51.3 72.9 60.8 77.5 18.5 min Trans States 98.3 58.2 76.5 55.6 73.9 LAX 98.9 50.6 76.1 49.6 72.3 18.1 min Mesa 97.6 63.3 80.1 63.6 79.6 Silver Airways 95.0 62.9 72.8 48.9 69.6 CLE 95.8 58.1 76.0 51.6 72.9 16.0 min Chautauqua 94.7 58.9 78.1 40.6 68.1 Republic 89.2 36.2 56.8 31.9 54.0 Performance by Aircraft Type Cape Air 99.7 79.7 89.3 80.3 88.4 Family CF% D0% D15% A0% A14% A319/320 98.8 55.4 79.3 65.2 80.3 Boeing 737 99.4 44.1 77.7 61.1 79.0 Key Market Performance Boeing 747 99.0 32.3 59.0 40.2 59.4 Route CF% D0% D15% A0% A14% Boeing 757 99.6 47.5 77.8 59.5 78.0 CLE-ORD 96.5 58.7 78.5 53.3 72.6 Boeing 767 98.6 38.1 72.4 55.6 74.8 Boeing 777 98.7 42.4 73.8 55.3 73.3 ORD-CLE 96.0 53.2 73.4 49.9 72.9 Boeing 787 100.0 16.5 58.9 32.7 63.6 LAX-SFO 98.5 43.9 70.4 50.8 69.1 ATR-72 Prop 99.7 79.7 89.3 80.3 88.4 SAN-LAX 97.2 56.5 76.5 43.2 71.2 CRJ-200/700 97.3 55.2 73.9 50.5 70.8 SFO-ORD 99.5 44.4 72.7 64.9 79.5 Dash-8-200 90.5 50.4 63.4 43.2 60.3 LAX-SAN 97.7 54.5 73.7 48.8 73.1 EMB-120 94.9 52.0 71.6 48.1 69.4 SFO-LAX 98.2 41.9 68.3 46.1 67.7 EMB-170 96.5 57.5 76.1 48.9 70.3 EWR-ORD 96.1 54.4 77.3 60.7 78.1 ERJ-145 96.7 53.3 71.3 51.3 68.9 LGA-ORD 94.4 61.6 81.6 55.4 77.7 Saab 340 95.0 62.9 72.8 48.9 69.6 ORD-LGA 94.9 50.4 71.2 58.7 71.5 29
  • 30. On-Time Arrivals (A14) Performance 40.0% 50.0% 60.0% 80.0% 90.0% 100.0% 70.0% 12/1/12 12/2/12 12/3/12 12/4/12 12/5/12 12/6/12 12/7/12 12/8/12 12/9/12 12/10/12 12/11/12 12/12/12 12/13/12 12/14/12 12/15/12 A14% 30 12/16/12 12/17/12 12/18/12 CF% 12/19/12 12/20/12 All Marketed Flights 12/21/12 12/22/12 12/23/12 12/24/12 12/25/12 12/26/12 12/27/12 United Airlines A14% and CF% by Day 12/28/12 12/29/12 12/30/12 12/31/12 90.0% 92.0% 94.0% 98.0% 96.0% 100.0% 102.0% Completion Factor % Individual Carrier Metrics
  • 31. Individual Carrier Metrics US Airways Operations Performance December 2012: 97.7% completed, 84.7% on-time departures, 80.1% on-time arrivals Hub Performance Mainline & Express Airport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% US Airways 99.3 69.2 88.2 62.4 83.3 CLT 98.9 66.5 86.7 63.7 85.4 18.0 min Air Wisconsin 95.3 62.0 77.2 51.9 72.2 PHL 96.1 61.4 77.8 53.5 72.0 18.8 min Piedmont 96.2 59.0 77.2 52.6 73.1 PSA 98.1 67.0 85.7 60.5 83.1 PHX 99.4 68.0 87.9 66.9 87.2 18.2 min Republic 95.3 69.7 82.0 56.1 75.8 Mesa 99.1 79.7 92.2 69.5 89.9 DCA 96.2 66.6 83.1 59.9 79.7 22.6 min Skywest 97.8 80.5 91.0 73.5 89.4 Chautauqua 96.6 63.9 82.0 43.3 71.4 Trans States 96.8 78.4 87.7 64.3 83.5 Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14% Airbus A319/320/321 99.3 69.0 88.2 62.0 83.3 BOS-PHL 96.1 75.8 85.5 64.3 79.4 Airbus A330 99.7 69.8 86.5 65.8 80.3 PHL-BOS 96.7 72.8 83.0 67.5 82.3 Boeing 737 99.7 68.5 89.6 62.6 85.2 PHL-LGA 94.1 54.0 69.3 44.6 62.8 Boeing 757 99.5 67.4 88.4 62.4 82.8 LGA-PHL 92.5 60.3 73.9 41.2 62.6 Boeing 767 99.7 68.5 87.7 64.6 81.3 LGA-CLT 97.6 72.0 85.2 64.0 80.5 CRJ Series 97.1 68.6 83.9 59.8 80.5 CLT-LGA 97.3 57.1 82.9 50.1 71.7 Dash 8-100/300 96.2 59.0 77.2 52.6 73.1 CLT-DCA 98.6 73.3 87.5 63.8 85.2 EMB-170/175/190 95.9 70.6 82.8 57.9 76.9 DCA-CLT 97.7 68.0 86.1 61.7 84.6 ERJ-145 96.6 66.3 83.0 46.9 73.4 BOS-DCA 97.8 86.2 93.3 78.2 91.3 DCA-BOS 97.5 73.3 87.5 74.0 87.8 31
  • 32. On-Time Arrivals (A14) Performance 100.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 12/1/12 12/2/12 12/3/12 12/4/12 12/5/12 12/6/12 12/7/12 12/8/12 12/9/12 12/10/12 12/11/12 12/12/12 12/13/12 12/14/12 12/15/12 A14% 32 12/16/12 12/17/12 12/18/12 CF% 12/19/12 All Marketed Flights 12/20/12 12/21/12 12/22/12 12/23/12 12/24/12 12/25/12 US Airways A14% and CF% by Day 12/26/12 12/27/12 12/28/12 12/29/12 12/30/12 12/31/12 80.0% 85.0% 95.0% 90.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 33. Individual Carrier Metrics Virgin America Operations Performance December 2012: 99.9% completed, 83.3% on-time departures, 81.7% on-time arrivals Focus City Performance Key Market Performance Airport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% SFO-LAX 99.6 62.3 87.0 62.8 83.3 SFO 99.8 64.0 86.1 59.8 73.6 14.4 min LAX-SFO 99.6 48.7 71.8 53.6 69.9 LAX 99.9 57.8 82.7 56.0 81.3 11.6 min LAS-SFO 99.6 66.4 75.2 68.6 75.7 JFK 99.7 59.6 78.9 76.1 87.8 24.4 min SFO-LAS 99.6 64.3 85.0 69.2 81.5 BOS 100 57.3 87.2 77.6 93.1 16.7 min LAX-JFK 100.0 58.3 86.5 78.5 90.7 JFK-LAX 100.0 58.6 82.8 57.1 78.2 SAN-SFO 99.3 61.2 72.1 60.5 72.8 Performance by Aircraft Type SFO-SAN 99.3 61.6 84.2 64.4 83.6 Family CF% D0% D15% A0% A14% 319 99.8 66 82.6 62.6 79.8 SFO-JFK 100.0 55.1 86.2 76.8 88.4 320 99.9 60.4 83.5 64.7 82.2 JFK-SFO 99.3 55.7 72.1 63.3 74.8 33
  • 34. On-Time Arrivals (A14) Performance 100.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 12/1/12 12/2/12 12/3/12 12/4/12 12/5/12 12/6/12 12/7/12 12/8/12 12/9/12 12/10/12 12/11/12 12/12/12 12/13/12 12/14/12 12/15/12 A14% 12/16/12 34 12/17/12 12/18/12 CF% 12/19/12 12/20/12 All Marketed Flights 12/21/12 12/22/12 12/23/12 12/24/12 12/25/12 12/26/12 12/27/12 Virgin America A14% and CF% by Day 12/28/12 12/29/12 12/30/12 12/31/12 90.0% 94.0% 96.0% 98.0% 92.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 35. Methodology Notes Methodology. masFlight operations data is collected from various operational and schedule providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources. Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004. masFlight is a registered trademark of Marks Systems Inc. Copyright 2013 Marks Systems Inc., masflight.com, All Rights Reserved For more information, please contact: Edmund Otubuah Director of Aviation Products edmund@masflight.com 35
  • 36. About masFlight and Marks Systems masFlight, a Marks Systems product, is an analytics platform focused on aviation operations. We integrate multiple data sources to create reliable, end-to-end Marks Systems is a privately records for 82,000+ global flight operations daily. held company based in the masFlight data can be used to gain insight to aviation operations questions Washington, DC area. through improved competitive environment context and transparency. masFlight goes far beyond U.S. DOT and typical FLIFO data sets. We collect and consolidate operational data for virtually all U.S. carriers and for Marks Systems Inc. many global airlines, allowing apples-to-apples comparisons. 4833 Rugby Avenue Suite 301 We link contextual information including published Bethesda, MD 20814 schedules, weather, airport configuration, and fleet registries to individual (888) 809-2750 Toll-Free flights, allowing analysts to focus queries on relevant metrics or constraints. We are a team of experienced aviation operations analysts who www.masflight.com understand the importance of data integrity and accuracy. We multi-source our information and extensively validate and reconcile new data. Press Contact: media@markssystems.com Our portfolio of solutions makes accessing masFlight data easy. Web application Direct cloud SQL access Reports & dashboards Custom data requests Consulting solutions 36