2. masFlight Solutions
Daily Email Report
We offer masFlight Daily, a free daily email report for
airlines, airports, and aviation-focused professionals.
We summarize weather and operational performance by
carrier, by fleet type, and by hub operation.
Sign up for free daily reports at:
masflightdaily.com
masFlight Web Application
Operational data is critical to solid planning. masFlight
centralizes information in an easy-to-use, subscription-based
app for airlines, airports, and industry vendors. Combining
revenue, schedule, operations and weather data, our platform
revolutionizes schedule planning, operations analysis, air
service development, airport operations and new opportunities.
For a free trial, contact solutions@masflight.com
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3. Our Partners
Key Partners
masFlight has partnered with leading aviation data companies to further develop
our platform and analytics. We use information provided by these partners, as
well as our own proprietary sources, to compile the information in this report.
OAG is a global provider of flight FlightStats provides day-of-travel data
schedule and flight status data. services and applications to the travel
OAG’s leading aviation databases are industry and public. The company
unrivaled in their scale, accuracy and specializes in real-time global flight
comprehensiveness. OAG specializes in tracking, weather and other data services
aviation data compilation, analysis and that power many of the world’s most
forecasting tools, timetable and mapping popular travel applications. The company
applications, and tools for aviation and also provides its own web and mobile
disruption management. applications to passengers worldwide.
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4. Contents
Monthly Performance Report
U.S. Carriers, February 2013
Section Contents Slide
Introduction Methodology 5
Glossary of Terms Explanation of aviation terms used 6
Key Metrics February 2013 By Carrier, Rankings 8
Airport Summaries Top 5 Departures, Arrivals 11
Individual Carrier Metrics Summary & detail for individual carriers 13
To receive this report by email each month, please visit masflight.com
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5. Introduction
Monthly Performance Report: February 2013
The masFlight Monthly Performance Report summarizes United States airline performance.
Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled
carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time
data reports differ from ours because:
(1) Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater
share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low
fare and regional carriers are therefore excluded. Our report captures most of these carriers.
(2) Our report includes international flights by U.S. carriers. DOT includes only domestic flight
operations in its report, since carriers do not report international flights.
(3) DOT reports on-time performance by operating carrier, not by marketing carrier. For
example, both United and Delta market regional flights that are operated by SkyWest. We report
performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier.
(4) DOT reports focus on on-time arrivals only. We focus on three operational statistics.
“D15” performance is the percent of flights that depart the gate within 15 minutes of schedule.
“A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule.
“CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination,
net of cancellations and non-completed diversions.
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6. Definitions
Terms Used
Italicized terms are the key definitions used
Term Definition
CF% (Completion Factor) The percent of flights scheduled that arrive at their destination
D0% Flights that depart from their origin by the scheduled departure time
D15% (On-Time Departures) Flights that depart from their origin within 15 minutes of the scheduled time
A0% Flights that arrive at their destination on or before scheduled arrival time
A14% (On-Time Arrivals) Flights that arrive at their destination within 14 minutes of schedule
Gate Turn Time The “on-gate” time between gate arrival and gate departure for a given aircraft
Scheduled Gate Turn Turn time defined by scheduled arrival to scheduled departure time
Actual Gate Turn Turn time defined by actual arrival to actual departure time
Taxi-Out Time Time from gate departure to runway takeoff
Taxi-In Time Time from runway landing to gate arrival
Ground Delay Program FAA delays for flights at departure airport for flights into a specific facility
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7. Key Metrics
U.S. Airline System Performance Metrics
February 2013
Departures Arrivals
U.S. Airline Tracked
Category Flights Completed On Schedule On-time On Schedule On-time
CF% D0% D15% A0% A14%
All U.S. Airlines 627,423 97.3% 63.9% 83.1% 61.5% 80.5%
Mainline Airlines 217,317 98.5% 66.3% 86.3% 65.8% 84.0%
Low Fare Airlines 135,322 98.1% 56.5% 83.1% 61.7% 82.4%
Regionals 274,784 96.0% 65.7% 80.6% 57.9% 76.7%
All U.S. Airlines include all U.S. carriers tracked by masFlight
Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways
Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest
Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive,
Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin.
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8. Key Metrics
U.S. Carrier Summaries
February 2013
All Flights Mainline Only Regional Carriers
Airline Tracked CF% D15% A14% Tracked CF% D15% A14% Tracked CF% D15% A14%
American 98,062 96.6 60.8 80.2 52,510 97.9 81.5 80.2 45,552 95.3 78.6 74.4
Alaska 22,097 98.8 93.3 92.1 11,983 99.5 93.2 91.0 10,114 98.3 93.3 93.5
United 144,790 96.1 78.2 75.6 50,375 97.8 83.3 82.4 94,415 95.5 75.3 71.8
Delta 134,449 97.5 86.8 84.0 61,804 98.6 89.0 87.0 72,645 96.8 84.9 81.3
Frontier 6,511 98.1 75.0 69.2 5,849 98.3 74.4 69.4 662 96.5 80.1 67.6
US Airways 86,271 97.0 85.7 80.0 34,875 98.4 89.1 83.1 51,396 96.2 83.3 77.8
AirTran 15,161 98.7 91.1 85.3
JetBlue 20,856 96.2 76.5 72.0
Hawaiian 5,770 99.7 94.4 91.2
Southwest 83,107 97.9 84.5 86.2
Spirit 6,496 98.4 71.5 68.0
Virgin America 3,853 99.1 90.1 89.8
(a) Mainline flights marketed by Continental and United are operated by United
Includes flights to, from and within North America only
CF% = Completed Flights (not cancelled or diverted)
D15% = On-time Flight Departures
A14% = On-time Flight Arrivals
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9. Key Metrics
Top Ten Airlines by Marketing Carrier
February 2013
Rank Airline On-Time Arrival Percentage
1 Alaska Airlines 92.1%
2 Hawaiian Airlines 91.2%
3 Virgin America 89.8%
4 Southwest Airlines 86.2%
5 AirTran Airways 85.3%
6 Delta Airlines 84.0%
7 US Airways 80.0%
8 American Airlines 77.6%
9 United Airlines 75.6%
10 JetBlue Airways 72.0%
Arrivals at gate within 14 minutes of schedule (A14%)
Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.
Excludes codeshare flights operated by other airlines.
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10. Key Metrics
Top Ten Airlines by Operating Carrier
February 2013
Rank Airline On-Time Arrival Percentage
1 Horizon Air 94.0%
2 Hawaiian Airlines 91.2%
3 Alaska Airlines 91.0%
4 Virgin America 89.8%
5 Executive Airlines 89.1%
6 Delta Airlines 87.0%
7 Southwest Airlines 86.2%
8 AirTran Airways 85.3%
9 Mesa Airlines 85.0%
10 Compass Airlines 84.2%
Arrivals at gate within 14 minutes of schedule (A14%)
Includes all flights operated by each carrier, including domestic and international operations to/from North America.
Regional affiliate flying for different airlines is grouped under the regional airline.
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11. Best & Worst Airports: Departures
Best Performing Major Airports by Departure Performance
February 2013 (All Flights)
Airport Flights From: CF% D0% D15%
SEA Seattle/Tacoma Int’l 99.0% 72.1% 92.0%
PHX Phoenix Sky Harbor 99.2% 65.2% 88.7%
SAN San Diego 98.5% 66.0% 87.7%
SLC Salt Lake City 98.8% 71.5% 87.6%
LAX Los Angeles Int’l 97.3% 65.3% 86.5%
Worst Performing Major Airports by Departure Performance
February 2013 (All Flights)
Airport Flights From: CF% D0% D15%
ORD Chicago O’Hare 93.6% 45.6% 68.6%
EWR Newark Liberty 93.7% 56.2% 76.7%
FLL Ft. Lauderdale/Hollywood 97.9% 55.7% 77.3%
DEN Denver Int’l 96.5% 49.6% 77.4%
MDW Chicago Midway 95.8% 43.7% 78.2%
For definitions, see notes at beginning of presentation.
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12. Best & Worst Airports: Arrivals
Best Performing Major Airports by Arrival Performance
February 2013 (All Flights)
Airport Flights To: A0% A14%
SEA Seattle/Tacoma Int’l 72.4% 89.1%
PHX Phoenix Sky Harbor 69.2% 88.7%
SLC Salt Lake City 66.8% 85.9%
SAN San Diego 65.2% 85.8%
MDW Chicago Midway 63.8% 85.2%
Worst Performing Major Airports by Arrival Performance
February 2013 (All Flights)
Airport Flights To: A0% A14%
ORD Chicago O’Hare 53.1% 70.3%
CLE Cleveland Hopkins 50.9% 71.8%
FLL Ft. Lauderdale/Hollywood 50.1% 72.8%
PHL Philadelphia Int’l 55.1% 73.7%
EWR Newark Liberty 60.1% 75.2%
For definitions, see notes at beginning of presentation.
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35. Methodology
Notes
Methodology. masFlight operations data is collected from various operational and schedule providers and matched
using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from
airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the
Federal Aviation Administration, NOAA and other government sources.
Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of
masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any
aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity
of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part
259 or EU Regulation 261/2004.
masFlight is a registered trademark of Marks Systems Inc.
Copyright 2013 Marks Systems Inc., masflight.com, All Rights Reserved
For more information, please contact:
Edmund Otubuah
Director of Aviation Products
edmund@masflight.com
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36. About masFlight and Marks Systems
masFlight, a Marks Systems product, is an analytics
platform focused on aviation operations. We integrate
multiple data sources to create reliable, end-to-end Marks Systems is a privately
records for 82,000+ global flight operations daily. held company based in the
masFlight data can be used to gain insight to aviation operations questions Washington, DC area.
through improved competitive environment context and transparency.
masFlight goes far beyond U.S. DOT and typical FLIFO data sets. We
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