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From Innovation to Incubation
Business Success Through Grassroots Innovation

Prof.dr. Stefan Stremersch

Erasmus University Rotterdam                         IESE Business School
Rotterdam, the Netherlands                           Barcelona, Spain




          © Property of The Marketing Technology & Innovation Institute ©
                                        © Property of Stefan Stremersch ©
How to Deal with Constant Change?

“The rules have changed. In a single generation,
revolutions in technology have transformed the
way we live, work and do business. (…) We need
to out-innovate, out-educate, and out-build the
rest of the world.”
                                          Jon Favreau
                    White House Director of Speechwriting
   This quote is from Obama’s State of the Union Address
                                           (January 2011)




                               © Property of Stefan Stremersch ©
Building a Culture of Innovation


The greatest challenge to deliver business results is
creating a climate     for innovation within the
organization




                                                         3
                     © Property of Stefan Stremersch ©
How to Deal with Constant Change?

                   “Innovation distinguishes
                   between a leader and a follower”
                                                          Steve Jobs


“The real source of wealth and capital
in this new era is not material things…
it is the human mind, the human spirit,
the human imagination, and our faith
in the future”              Steve Forbes
                                                                       4
                      © Property of Stefan Stremersch ©
You Need Three Things to Initiate
          Innovation




                                               5
           © Property of Stefan Stremersch ©
Identify unmet needs of your
customers.


     1 2 3
                                               6
           © Property of Stefan Stremersch ©
Find a great solution for such
customer needs.


     1 2 3
                                                7
            © Property of Stefan Stremersch ©
Define a strategy to make profit$
from your great $olution.


     1 2 3
                                                8
            © Property of Stefan Stremersch ©
But How to Unleash Such Creativity
 and Out-Innovate Competition?




                                                9
            © Property of Stefan Stremersch ©
Strategy 1: The Visionary Leader

                    1. Strong and visionary
                       leadership
                    2. Ferocious planning:
                       defining all details on
                       execution
                    3. Capacity to sense
                       customer needs


                                                 10
           © Property of Stefan Stremersch ©
Risks of Visionary Leader Strategy




 Lack of sustainability of the “Visionary Leader” model?
                                                           11
                    © Property of Stefan Stremersch ©
Strategy 2: The Lab Elite




 Accomplishments Bell Labs: Transistor, silicon
 solar cell, first communication satellites, first
          cellular telephone systems …
                                                     12
                © Property of Stefan Stremersch ©
Risks of Lab Elite Strategy:
The Rise and Fall of Corporate Labs




                                                13
            © Property of Stefan Stremersch ©
Risks of Lab Elite Strategy:
Intolerance for Contrarian Spirits

 Management reaction: “That’s
 cute but doesn’t use films, so
 don’t tell anyone about it.”
                                                                 (frog in the kettle)


                                X




                                               Steve Sasson was the
                                               first to propose a
                                               digital camera
                                                                                 14
                      © Property of Stefan Stremersch ©
Innovation is not the job of the happy
    few, but the responsibility of MANY

The Lab Elite

                                                                    The Visionary Leader




            Grassroots Innovation – emerges from the grassroots. It’s the
                          most natural source of change.
                                                                                      15
                                © Property of Stefan Stremersch ©
Why is Grassroots Innovation
        Successful?




                                             16
         © Property of Stefan Stremersch ©
The Journey of the HMS Beagle




                                                                                                17
  © Property of The Marketing Technology & InnovationStremersch ©
                                 © Property of Stefan Institute ©   stefan.stremersch@mti2.eu
Charles Darwin (1809-1882)
In the Galapagos islands Darwin found
that genetic variation allowed species
to adapt to local conditions and
improve survival.

Different species of finches in the
Galapagos, developed beaks adapted
to the particular type of food they
needed to eat.

                                                           18
                       © Property of Stefan Stremersch ©
Think of Your Business as a Finch!




    Experiment and Adapt!
                                                19
            © Property of Stefan Stremersch ©
Principles




Experiment      Incubate                              Learn
(Innovation)    (Survival)                         (Adaptation)



                                                              20
               © Property of Stefan Stremersch ©
Grassroots Innovation and
               Experimentation
Principle 1: Embrace grassroots experiments as an organic
source of innovation.




                                           Experiment      Incubate        Learn
                                           (Innovation)    (Survival)   (Adaptation)



                                                                                 21
                       © Property of Stefan Stremersch ©
Survival and Incubation

Principle 1: Embrace grassroots experiments as an organic
source of innovation.
Principle 2: Incubation allows you to experiment on a scale
where failure is survivable.




                                            Experiment      Incubate        Learn
                                            (Innovation)    (Survival)   (Adaptation)



                                                                                  22
                        © Property of Stefan Stremersch ©
Learn, Adapt and Transform

Principle 1: Embrace grassroots experiments as an organic
source of innovation.
Principle 2: Incubation allows you to experiment on a scale
where failure is survivable.
Principle 3: Gather market feedback, learn and use such
insights to adapt and transform your organization.

                                            Experiment      Incubate        Learn
                                            (Innovation)    (Survival)   (Adaptation)


                                                                                    23
                        © Property of Stefan Stremersch ©
Adapt and Transform: Three Key
Benefits of Grassroots Innovation

                    Organic
                  Innovation




      People                                     Changing
   Development                                   Mindset
                                                            24
             © Property of Stefan Stremersch ©
Adapt and Transform:
Boosting Organic Innovation

                 Organic
               Innovation




   People                                     Changing
Development                                   Mindset
                                                         25
          © Property of Stefan Stremersch ©
Successful Organic Innovation at 3M




                                                26
            © Property of Stefan Stremersch ©
Adapt and Transform:
     Changing Mindset

                 Organic
               Innovation




   People                                     Changing
Development                                   Mindset
                                                         27
          © Property of Stefan Stremersch ©
Changing Mindset:
             Grassroots vs. Top-Down Philosophies

                          Vision               Challenge                            Support
Top-Down Grassroots




                                                                                   Management Inspires
                       Management Inspires           Management                        and Engages
                         Participatory and      Challenges Employees               Employees, Bringing
                      Experimentation Values     to Innovate and Take              out their Energy and
                                                     Responsibility                Helping Them Grow


                                                                                   Management Supports
                                                   Management                           Employees By
                      Management Defines a     Challenges Employees                     Allocating the
                       Clear, Deliberate and     to Implement and                  Resources they Need to
                           Bold Strategy       Execute the Company’s                   Implement the
                                                      Strategy                       Company’s Strategy
                                                                                                          28
                                               © Property of Stefan Stremersch ©
Adapt and Transform:
     Developing People

                 Organic
               Innovation




   People                                     Changing
Development                                   Mindset
                                                         29
          © Property of Stefan Stremersch ©
Grassroots Innovation Programs:
           Developing Your Employees


                                Unique Learning and                      Motivate Staff to
    Skill Development          Coaching Opportunities                  Raise Their Own Baby




Your Staff Helps You Define     Promote Networking                  Reward and Support Your
  the Future of Your Firm     and Relationship Building             Most Innovative Employees
                                                                                        30
                                © Property of Stefan Stremersch ©
Grassroots Innovation:
Create Passionate New Leaders




                                              31
          © Property of Stefan Stremersch ©
How to Implement
Grassroots Innovation?




                                          32
      © Property of Stefan Stremersch ©
THE BEST WAY TO GET STARTED
IS TO STOP TALKING AND BEGIN
DOING!




                                                    33
                © Property of Stefan Stremersch ©
Grassroots Innovation: A Four-Step
    Process of Business Experimentation
              1. First, inspire your employees to share their
              innovative ideas.
2. Help employees form winning teams
to experiment with their ideas.
              3. Identify high-potential teams and build a
              business case to support their experiments.


4. Support and launch the most promising ideas.
                                                           34
                       © Property of Stefan Stremersch ©
Real-World Example of a Grassroots
       Innovation Process




                                                35
            © Property of Stefan Stremersch ©
Prof. Dr. Stefan Stremersch

Why not follow me on Twitter? Follow @StStremersch




                                Innovation is a journey…
                                    …not a destination.
                                                                      36
                                  © Property of Stefan Stremersch ©

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From Innovation to Incubation. Business Success Through Grassroots Innovation

  • 1. From Innovation to Incubation Business Success Through Grassroots Innovation Prof.dr. Stefan Stremersch Erasmus University Rotterdam IESE Business School Rotterdam, the Netherlands Barcelona, Spain © Property of The Marketing Technology & Innovation Institute © © Property of Stefan Stremersch ©
  • 2. How to Deal with Constant Change? “The rules have changed. In a single generation, revolutions in technology have transformed the way we live, work and do business. (…) We need to out-innovate, out-educate, and out-build the rest of the world.” Jon Favreau White House Director of Speechwriting This quote is from Obama’s State of the Union Address (January 2011) © Property of Stefan Stremersch ©
  • 3. Building a Culture of Innovation The greatest challenge to deliver business results is creating a climate for innovation within the organization 3 © Property of Stefan Stremersch ©
  • 4. How to Deal with Constant Change? “Innovation distinguishes between a leader and a follower” Steve Jobs “The real source of wealth and capital in this new era is not material things… it is the human mind, the human spirit, the human imagination, and our faith in the future” Steve Forbes 4 © Property of Stefan Stremersch ©
  • 5. You Need Three Things to Initiate Innovation 5 © Property of Stefan Stremersch ©
  • 6. Identify unmet needs of your customers. 1 2 3 6 © Property of Stefan Stremersch ©
  • 7. Find a great solution for such customer needs. 1 2 3 7 © Property of Stefan Stremersch ©
  • 8. Define a strategy to make profit$ from your great $olution. 1 2 3 8 © Property of Stefan Stremersch ©
  • 9. But How to Unleash Such Creativity and Out-Innovate Competition? 9 © Property of Stefan Stremersch ©
  • 10. Strategy 1: The Visionary Leader 1. Strong and visionary leadership 2. Ferocious planning: defining all details on execution 3. Capacity to sense customer needs 10 © Property of Stefan Stremersch ©
  • 11. Risks of Visionary Leader Strategy Lack of sustainability of the “Visionary Leader” model? 11 © Property of Stefan Stremersch ©
  • 12. Strategy 2: The Lab Elite Accomplishments Bell Labs: Transistor, silicon solar cell, first communication satellites, first cellular telephone systems … 12 © Property of Stefan Stremersch ©
  • 13. Risks of Lab Elite Strategy: The Rise and Fall of Corporate Labs 13 © Property of Stefan Stremersch ©
  • 14. Risks of Lab Elite Strategy: Intolerance for Contrarian Spirits Management reaction: “That’s cute but doesn’t use films, so don’t tell anyone about it.” (frog in the kettle) X Steve Sasson was the first to propose a digital camera 14 © Property of Stefan Stremersch ©
  • 15. Innovation is not the job of the happy few, but the responsibility of MANY The Lab Elite The Visionary Leader Grassroots Innovation – emerges from the grassroots. It’s the most natural source of change. 15 © Property of Stefan Stremersch ©
  • 16. Why is Grassroots Innovation Successful? 16 © Property of Stefan Stremersch ©
  • 17. The Journey of the HMS Beagle 17 © Property of The Marketing Technology & InnovationStremersch © © Property of Stefan Institute © stefan.stremersch@mti2.eu
  • 18. Charles Darwin (1809-1882) In the Galapagos islands Darwin found that genetic variation allowed species to adapt to local conditions and improve survival. Different species of finches in the Galapagos, developed beaks adapted to the particular type of food they needed to eat. 18 © Property of Stefan Stremersch ©
  • 19. Think of Your Business as a Finch! Experiment and Adapt! 19 © Property of Stefan Stremersch ©
  • 20. Principles Experiment Incubate Learn (Innovation) (Survival) (Adaptation) 20 © Property of Stefan Stremersch ©
  • 21. Grassroots Innovation and Experimentation Principle 1: Embrace grassroots experiments as an organic source of innovation. Experiment Incubate Learn (Innovation) (Survival) (Adaptation) 21 © Property of Stefan Stremersch ©
  • 22. Survival and Incubation Principle 1: Embrace grassroots experiments as an organic source of innovation. Principle 2: Incubation allows you to experiment on a scale where failure is survivable. Experiment Incubate Learn (Innovation) (Survival) (Adaptation) 22 © Property of Stefan Stremersch ©
  • 23. Learn, Adapt and Transform Principle 1: Embrace grassroots experiments as an organic source of innovation. Principle 2: Incubation allows you to experiment on a scale where failure is survivable. Principle 3: Gather market feedback, learn and use such insights to adapt and transform your organization. Experiment Incubate Learn (Innovation) (Survival) (Adaptation) 23 © Property of Stefan Stremersch ©
  • 24. Adapt and Transform: Three Key Benefits of Grassroots Innovation Organic Innovation People Changing Development Mindset 24 © Property of Stefan Stremersch ©
  • 25. Adapt and Transform: Boosting Organic Innovation Organic Innovation People Changing Development Mindset 25 © Property of Stefan Stremersch ©
  • 26. Successful Organic Innovation at 3M 26 © Property of Stefan Stremersch ©
  • 27. Adapt and Transform: Changing Mindset Organic Innovation People Changing Development Mindset 27 © Property of Stefan Stremersch ©
  • 28. Changing Mindset: Grassroots vs. Top-Down Philosophies Vision Challenge Support Top-Down Grassroots Management Inspires Management Inspires Management and Engages Participatory and Challenges Employees Employees, Bringing Experimentation Values to Innovate and Take out their Energy and Responsibility Helping Them Grow Management Supports Management Employees By Management Defines a Challenges Employees Allocating the Clear, Deliberate and to Implement and Resources they Need to Bold Strategy Execute the Company’s Implement the Strategy Company’s Strategy 28 © Property of Stefan Stremersch ©
  • 29. Adapt and Transform: Developing People Organic Innovation People Changing Development Mindset 29 © Property of Stefan Stremersch ©
  • 30. Grassroots Innovation Programs: Developing Your Employees Unique Learning and Motivate Staff to Skill Development Coaching Opportunities Raise Their Own Baby Your Staff Helps You Define Promote Networking Reward and Support Your the Future of Your Firm and Relationship Building Most Innovative Employees 30 © Property of Stefan Stremersch ©
  • 31. Grassroots Innovation: Create Passionate New Leaders 31 © Property of Stefan Stremersch ©
  • 32. How to Implement Grassroots Innovation? 32 © Property of Stefan Stremersch ©
  • 33. THE BEST WAY TO GET STARTED IS TO STOP TALKING AND BEGIN DOING! 33 © Property of Stefan Stremersch ©
  • 34. Grassroots Innovation: A Four-Step Process of Business Experimentation 1. First, inspire your employees to share their innovative ideas. 2. Help employees form winning teams to experiment with their ideas. 3. Identify high-potential teams and build a business case to support their experiments. 4. Support and launch the most promising ideas. 34 © Property of Stefan Stremersch ©
  • 35. Real-World Example of a Grassroots Innovation Process 35 © Property of Stefan Stremersch ©
  • 36. Prof. Dr. Stefan Stremersch Why not follow me on Twitter? Follow @StStremersch Innovation is a journey… …not a destination. 36 © Property of Stefan Stremersch ©