1. How to Stay +
POSI IVE
in a
TOUGH Work Environment
BY: SHEEBA REHMAN
FACULTY: IMS OIDA
2. Attitude:
It express an individual’s positive and
negative feeling about some objects. It
descries an individual’s feelings, thoughts
and predisposition to act toward some object
in the environment.
3. Components of attitudes
Informational and cognitive framework
Emotional and affective framework
Behavioral framework
Information and Affective and Behavioral
cognitive components emotional components cognition
Attitude
Attitude object
5. Formation of Attitude
? Direct personal Experience
? Association
? Family and peer groups
? Neighborhood
? Economic status and occupation
? Mass communication
6. Types of Attitudes
Organizational
Job Satisfaction Job Involvement
commitments
Attitude
OB
7. Functions of Attitudes
? The adjustment function
? The ego defensive function
? The value expressive function
? The knowledge function
8. Barriers to changing attitude
? Prior Commitments
? Insufficient information
Ways to overcome these barriers:
? Providing new information
? Use of fear
? Resolving discrepancies
? Influence of friends and peer
9. Ot
he
r
The Environment g
in nt
Be Pe g
ha op an nme
vio le’s Ch iro
r
Env
Negative Work Ouch!
YOU
Past
Environment Experiences
De
e t er
at iv e w Th min
eg Vi
N rld eo ism
o ry
W
Beware the Bullets!
10. Negative Work
Environment
- Dog eat dog . . . everyone fighting to get ahead
- No one appreciates your contributions
- Too much work . . . not enough help
- Deadlines are unrealistic
- Longer hours . . . additional work
- Budget Constraints
- Competition is eating us alive
- Poor management / direction
- Job insecurity
11. Other People’s
Behavior
Gossips
Bulldozers Complainers
Patronizers Whiners Negatives
Snipers Backstabber
s
Clams
Walking Wounded Controller
s
Sluffers Brown Nosers Exploders
12. Changing
Environment
“The only person who always
likes change is a wet baby”
CHANGE . . .
Challenges our
paradigms
Alters the way we think
Makes life more difficult
for a while
Causes Stress
Is an ongoing fact of life
14. Negative
World View
Media
Frenzy
A recent Statistic:
Crime down 20% in America reporting up 600%,
Look at what you are looking at !!!
15. Determinism
Theory
GENETIC: My Grandparents did it to me.
(Inherited traits)
PSYCHIC: My Parents did it to me.
(Upbringing)
ENVIRONMENTAL: My Spouse, my Boss,
the Company, the Economy, etc.. is doing
this to me. (Surroundings)
16. Life’s Little Question
“Are some people just born positive
“Are some people just born positive
thinkers
thinkers
.. .. .. or is it their CHOICE?”
or is it their CHOICE?”
21. Putting on
Putting on
the Armor
the Armor
nge
Cha gs!
3Thin
22. How to Change Your
Attitude
ATTITUDE
Changes happen
personally
from the
INSIDE OUT!
ATTITUDE
ATTITUDE
23. So . . . Accept Responsibility
I am responsible . . .
. . . for who I am
. . . for what I have
. . . for what I do
E
TTIITUD E
A TT
A TUD
24. Step #2 Take Control
Negative
YOU
world view
ATTITUDE
ATTITUDE FROM THE INSIDE . . . OUT!
25. How to Change Your
Thinking
THINKING
Changes come
from observing
logically in
every situation
THINKING
THINKING
26. Observe Your Thinking
t
W le !
to me
to hat se k
de can u
fu r ef hoo
se I d I is
th o
is? th
This is all Tomorrow it will
very look very
interesting at different.
It s
be him ucks
to . to
like be
d
I’ e …
th
THINKING
THINKING
27. Manage Your Self-Talk
If you think you Can, or you think you Can’t…
YOU’RE RIGHT! Henry Ford
This is going to be This is going to
a wonderful day! be a crappy day!
THINKING
THINKING
28. How to Change Your
Behavior
BEHAVIOR
Changes take
true assessment,
determination &
discipline
BEHAVIOR
BEHAVIOR
29. Choose Your Behavior
REACTIVE
Stimulus Response
RESPONSIBLE
My My
Stimulus Choice Response
BEHAVIOR
BEHAVIOR
30. Steps Toward Changing
Behavior
The New YOU!
The New YOU!
BEHAVIOR
BEHAVIOR
4. Unconscious Competence
3. Conscience Competence
2. Conscience Incompetence
1. Unconscious Incompetence
31. INFLUENCE YOUR ENVIRONMENT!
Add POSI +IVE Behavior
Replace the BAD HABITS!
• Spread a SMILE around
• Sprinkle some “positive” on the negatives
• Focus on the good of each day
• Stay out of the “feeding frenzies”
• Say “please” and “thank you”
• Practice EMPATHY
• Evaluate YOUR behavior
• Never miss an opportunity to complement
BEHAVIOR
BEHAVIOR
32. More POSI IVE +
Contributions
• Before you say anything to anyone, ask
yourself three things
1. Is it true?
2. Is it harmful?
3. Is it necessary?
• Keep promises
• Have a forgiving view of people
• Keep an open mind with changes
• Count to 1000 if necessary
• See criticism as opportunity to improve
• Cultivate your sense of humor
33. Remember to . . .
Watch your definitions -
Watch your definitions -
they become thoughts
they become thoughts
Watch your thoughts -
Watch your thoughts -
they become words
they become words
Watch your words -
Watch your words -
they become actions
they become actions
Watch your actions -
Watch your actions -
they become your destiny
they become your destiny
34. The Choice is YOURS
With a Bad attitude
you can never have a positive
day
With a Positive attitude
you can never have a bad
day