Virginia Gow (and others), Digital New Zealand - helping make New Zealand content easier to find share and use

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museums and the web

A presentation from Museums and the Web 2009. Fiona Rigby, National Library of New Zealand, New Zealand Virginia Gow, National Library of New Zealand, New Zealand Andy Neale, National Library of New Zealand, New Zealand Lewis Brown, National Library of New Zealand, New Zealand Courtney Johnston, National Library of New Zealand, New Zealand Gordon Paynter, National Library of New Zealand, New Zealand http://www.digitalnz.org Digital New Zealand aims to help make New Zealand content easy to find, share and use. It is testing new ways to create digital content, collect and share existing digital content and build smart, freely available search and discovery tools. The project is working with New Zealand organisations, communities and individuals to aggregate their metadata and help make hard to find content available for discovery, use and re-use in unique ways. The first wave of the project has included three innovative tools. A customisable search builder lets people design their own search widget to find the type of New Zealand content they are interested in. New Zealanders can craft their own commemoration of the 90th Anniversary of the Armistice using the Memory Maker - a tool that lets people remix film, photographs, objects and audio clips into a short video that can then be saved, shared, and embedded. Finally, an open API enables developers to connect the metadata that fuels DigitalNZ with other data sources, enabling new digital experiences, knowledge, and understanding. Mini-Workshop: Project Briefing: Digital New Zealand APIs and widgets for open collaboration [Mini-Workshop]

Technologie Business Voyages

Making NZ content & collections easier
to find, share & use

http://www.digitalnz.org

Search (a User Interface, for humans)

Search (a User Interface, for humans)

Search (a User Interface, for humans) – filtering just for images

Search (a User Interface, for humans)

Museum object found! (using search, a User Interface, for humans)

Make your own search widget (an Application)

Make your own search widget (an Application)

Share your own search widget (an Application)

My own search & my own User Interface!

My own search & my own User Interface!

Share your own search widget (an Application)

Share your own search widget (an Application)

My own search widget in my context!

Searching my own search widget in my context!

Museum object found! (by someone searching in my context)

Application Programming Interface or API (WARNING: Slide for tech folk)

Interesting thing using an API: a ‘mashup’

Standards are great but

TIP: Realise (or realize) we live in an imperfect world

Not just data collection but information itself. A perfectionist’s nightmare.

What’s the BEST thing that could happen?

TIP: Demonstrate the possibilities (not just the technology or the risks)

Mitigate risks through licenses & technology

TIP: Work with your community of practice to develop the above

Don’t make it harder for yourself

TIP: Work fast & avoid unnecessary effort (spec as you go)

It doesn’t have to be scary

TIP: The sky will not fall (lawyers just like to make it seem that way sometimes)

You don’t have to get it right the first time

TIP: Just fix it quickly (and DO fix it)

Build trusted relationships & community

TIP: Your friends and family will accept your failings & help you grow

Prepare to be amazed (or disappointed) by what
people build

TIP: Make sure the builders know where the tools are

 Use the API – we’d love feedback

 Get in touch about collaborating with us / to share API
experiences (info@digitalnz.org)

 Do you have any NZ material? We could be a safe test
bed for you to trial opening up access through an API

 Come play during the 8-9.30 demonstration slot
tomorrow or online

Conclusion: Sorry my slides are boring. But I promise we are a fun team to work with.

Making NZ content & collections easier
to find, share & use

http://www.digitalnz.org

Virginia Gow (and others), Digital New Zealand - helping make New Zealand content easier to find share and use

Virginia Gow (and others), Digital New Zealand - helping make New Zealand content easier to find share and use

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museums and the web

pportunities that these could offer particularly in terms of visitors' orientation and way finding. The presence of a touch screen, in fact, supports the use of interactive maps, which, alone or in combination with location aware technologies can help visitors understand where they are and decide where to go. More than 10 years have now passed since the implementation of the first handheld guide and, unfortunately, many museums are still struggling to develop and implement effective way finding solutions on mobile platforms. Location aware technologies have proven to be expensive and problematic to install and maintain, while interactive maps, particularly of complex sites can be challenging for people to use and interpret on small screens. Building on the experience of other institutions such as Tate, the Met and the Louvre, the British Museum has recently launched a multimedia guide in 11 languages that supports way finding and orientation without relying on location aware technology. In this paper, we will present in details the various way finding solutions that were developed for the guide, as well as the results of research and evaluations that were carried out on these applications during and after the launch. Through our experience, we hope to provide a reference for other medium and large size museums, which are grappling with similar issues. A presentation from Museums and the Web 2011 (MW2011).

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The Art Institute of Chicago has been publishing award-winning scholarly and popular print catalogues for decades… but is this model sustainable? Digital publication appears to hold great promise for both user experience and global reach. To achieve these bright outcomes, however, institutions need to approach the challenges and opportunities of digital publication with creativity, willingness to reorganize around new ideas and the careful and adequate resourcing of this vitally important publishing agenda. In this paper, we will share the Art Institute of Chicago’s experiences gained from forging new integrated print and digital publishing workflows. The discussion will focus on case studies from our ongoing efforts on the Monet and Renoir Systematic Catalogue supported by the Getty’s Online Scholarly Catalogue Initiative (OSCI), the Martin European Decorative Arts Gallery Interactives, the French Impressionism iPhone, iPad and Android applications, and other publications. These projects have all required a deeper collaboration between the technology, publications, education, and marketing/ communications departments. We will discuss our approaches to challenges brought on by these digital publishing opportunities, such as: How do we address the impact these workflows have on both job responsibilities and available human resources? Does increasing the digital publishing portfolio imply decreasing the number of print catalogues planned? How can we incentivize scholars to write for digital publication? Will certain features, such as footnotes and citation tools, allow the field of art history to better recognize the legitimacy of these digital works? What content and which publication channels are appropriate for revenue generating goals? Is new hardware like the iPad creating a new generation of expectations for digital publication? How sustainable are these digital publications as software evolves—are we considering the ongoing maintenance costs?

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museums and the web

A presentation from Museums and the Web 2010. Acknowledging that the only constant in technology is change, this paper proposes ways of ‘thinking outside the audio tour box’ in developing mobile interpretation programs in museums: instead of making mobile interpretation a question of which device, platform, or app the museum should invest in, it puts the focus on cross-platform content and experience design.Putting audiences at the center of museums’ mobile content and experience designs make it possible to engage them through the media consumption practices and platforms that they already use outside of the museum. Based on research conducted at the Smithsonian American Art Museum, the Indianapolis Museum of Art, and with the principals of SmartHistory.org, this paper offers a ‘question-based’ methodology for developing an interpretive strategy that starts with mapping visitors’ queries in the galleries. From this conceptual map we can derive a matrix of platforms, media, and narrative voices that work cross-platform. The traditional audio tour, with its analog ‘linear’ content and random access ‘stops’, offers important paradigms for ‘mobile 2.0’ content design: on the one hand, conceptual overviews and immersive ‘soundtracks’ provide a ‘score’ for the museum experience, and on the other hand, ‘soundbites’ in a range of media (audio, multimedia, or text) can be searched, saved, shared and favorited in multiple contexts. From social media, we can also learn how to integrate links, apps and user-generated content into the mobile mix. Finally, the paper considers how content style impacts shelf-life. What is the enduring legacy of creating ‘quick & dirty’ interpretive ‘snacks’ versus investing in more nutritional fare? How can museums best allocate their mobile content budgets in this light? Session: Mobiles: A Panel [mobile] see http://www.archimuse.com/mw2010/abstracts/prg_335002342.html

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A presentation from Museums and the Web 2010. We present the results of a case study testing Open Museum’s Mobile service in partnership with the Hood Museum of Art at Dartmouth College. We explore preferences, challenges, and barriers to use for the various participants (including visitors, our museum partners and Open Museum itself) and look at the lessons learned about the technical, content, and social aspects of a mobile Web access project in museums. Session: Mobiles: A Panel [mobile] see http://www.archimuse.com/mw2010/abstracts/prg_335002271.html

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A presentation from Museums and the Web 2010. The proliferation of iPhones, Smart-Phones and now “Super-Phones” continues to expand the tools available to museums for mobile interpretation and raise the expectations of their audiences. This paper provides a survey of recent trends in the museum industry to adapt to new audience expectations, and, more broadly, to assess the effect of mobile devices, the ubiquitous Internet and social networking on visitor expectations. Addressed from the industry perspective, it looks at the movement of the industry to multi-platform and media experiences as well as the challenges institutions face in developing and launching these new mobile features into the gallery experience. Are these efforts enough? Specifically, how closely aligned are museums’ objectives and their vision of mobile interpretation with the quickly evolving expectations and needs of their audience? Presented in this paper are the results of two pieces of research. The first set is on cultural and art professionals and focuses on how their institutions have implemented mobile interpretations and how they plan to execute mobile guide strategies in the future. The second is a set of visitor surveys and guide evaluations completed at major US and European museums and historic sites over the past three years. Session: Mobiles: A Panel [mobile] see http://www.archimuse.com/mw2010/abstracts/prg_335002210.html

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Museums face many challenges when building on-line collaborative networks to engage diverse knowledge communities. In this paper we explore the emergence of one such system, the Reciprocal Research Network (RRN), launched in March of 2010. During development, the RRN team explored and tested methods to overcome challenges commonly faced by museums undertaking similar projects. Here we discuss how the RRN is affecting research, why it is having this effect, and what course the development process followed. The RRN creates an on-line research community, allowing geographically dispersed users to collaborate while studying cultural objects held in institutions around the world. Museums and other cultural institutions are contributing their data to the RRN in order to facilitate this research. Diverse user groups, including indigenous communities, share their own perspectives and knowledge with the people and institutions that make up the RRN community. The Reciprocal Research Network was co-developed by three First Nations communities, the Musqueam Indian Band, the Stó:lō Nation/Tribal Council, and the U’mista Cultural Society, along with the Museum of Anthropology (MOA) at the University of British Columbia. A dozen museums also participated in the development process. Session: Multi-Institutional Collaboration: Process [organizations] see http://www.archimuse.com/mw2010/abstracts/prg_335002329.html

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A presentation from Museums and the Web 2010. Europeana, Europe's multimedia on-line library, museum and archive, currently grants access to the cultural holdings of Europe's twenty-seven member states. It includes more than 5.5 million books, maps, recordings, photographs, archival documents, paintings, and films from national libraries and cultural institutions. Europeana’s goal is to open up new ways of exploring Europe's heritage through free access to the collections and treasures via a single Web portal that is available in all the official EU languages (http://ec.europa.eu/information_society/ doc/factsheets /071-europeana-en.pdf). Europeana is currently in prototype; the full service will launch later in 2010. The operational Europeana portal will provide improved search functionality and access to over 10 million objects. A follow-up release in 2011 will showcase multilingual and semantic Web features. ATHENA's role is to harvest holdings from Europe's museums and similar collections across the cultural sector, and to facilitate their integration into Europeana. This paper will discuss this ambitious project from the point of view of the organizational strategies required to coordinate the pan-European, ATHENA Network, as well as the thesauri and multilingual developments that the partners are currently dealing with towards the integration of digital content. Session: Multi-Institutional Collaboration: Process [organizations]

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museums and the web

A presentation from Museums and the Web 2010. The Now and Then community heritage wiki was initiated to research the potential of Web 2.0 technologies to engage and sustain interest in local history and heritage collections. The aim of this action research project is to explore whether wikis can provide a low-cost, sustainable way of increasing interest and participation in the preservation, interpretation and enjoyment of local history and heritage collections. The target organisations to use the wiki are generally very small and are often staffed solely by volunteers. The pilot implementation in a small rural community has been well received and is generating significant levels of interest and participation. This paper aims to share the learning from this project about the potential and implications of wikis as the basis for sustainable knowledge communities around local history and heritage. It explores how collaborative knowledge-making practices such as crowdsourcing present new challenges and opportunities for museums, their information management paradigms, and their relationships with communities. Session: Wikis for Content Management [content] see http://www.archimuse.com/mw2010/abstracts/prg_335002330.html

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1. Making NZ content & collections easier to find, share & use http://www.digitalnz.org

2.

3.

4.

5. Search (a User Interface, for humans)

6. Search (a User Interface, for humans)

7. Search (a User Interface, for humans) – filtering just for images

8. Search (a User Interface, for humans)

9. Museum object found! (using search, a User Interface, for humans)

10. Make your own search widget (an Application)

11. Make your own search widget (an Application)

12. Share your own search widget (an Application)

13. My own search & my own User Interface!

14. My own search & my own User Interface!

15. Share your own search widget (an Application)

16. Share your own search widget (an Application)

17. My own search widget in my context!

18. Searching my own search widget in my context!

19. Museum object found! (by someone searching in my context)

20. Application Programming Interface or API (WARNING: Slide for tech folk)

21.

22. Interesting thing using an API: a ‘mashup’

23.

24.

25.

26.

27.

28.

29. Standards are great but TIP: Realise (or realize) we live in an imperfect world

30. Not just data collection but information itself. A perfectionist’s nightmare.

31. What’s the BEST thing that could happen? TIP: Demonstrate the possibilities (not just the technology or the risks)

32. Mitigate risks through licenses & technology TIP: Work with your community of practice to develop the above

33. Don’t make it harder for yourself TIP: Work fast & avoid unnecessary effort (spec as you go)

34. It doesn’t have to be scary TIP: The sky will not fall (lawyers just like to make it seem that way sometimes)

35. You don’t have to get it right the first time TIP: Just fix it quickly (and DO fix it)

36. Build trusted relationships & community TIP: Your friends and family will accept your failings & help you grow

37. Prepare to be amazed (or disappointed) by what people build TIP: Make sure the builders know where the tools are

38.

39.

40.  Use the API – we’d love feedback  Get in touch about collaborating with us / to share API experiences (info@digitalnz.org)  Do you have any NZ material? We could be a safe test bed for you to trial opening up access through an API  Come play during the 8-9.30 demonstration slot tomorrow or online Conclusion: Sorry my slides are boring. But I promise we are a fun team to work with.

41. Making NZ content & collections easier to find, share & use http://www.digitalnz.org