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Plone at the University of
      Washington


        Melody Winkle
        Web Collective
       October 27, 2010
    Plone Conference 2010
University of Washington
●   Large research university
●   3 campuses
●   47,000 students
●   30,000 faculty and staff
●   140 departments
●   $1 billion in research funding
●   900,000 pages indexed by Google
What was the Project?

●   Move the central UW web site into Plone
●   Centrally supported pages
       –   For everybody's use
       –   Maintained by UW Marketing team
●   Most sites at the UW are maintained by
     local development teams
Goals of Project
●   Centrally support a CMS for common
     navigation and branding
●   Looks like everybody is part of the
     university
●   Web site creation and maintenance easy
     for users
●   Provide features not available to people
     coding HTML in Notepad
Ultimate Goal for Plone support
●   Provide Plone sites for any group who
     wants one
●   Central support (hard to charge money)
The Idea of a Central CMS
●   People still want autonomy, but support
     and buy in for central CMS has been
     strong
●   People are clamoring for tools
Economic Realities
●   People want to play but don't have
     resources
●   Departments are losing resources
●   Need for central CMS became even
     greater
●   People want to be part of the brand, but
     they need help and tools to do it
Achievements
●   Home Page maintained in Plone
●   Hundreds of central pages created, served
     from Plone
●   More editors are being added to the site
Agile
●   Project management methodology
●   Iterations
●   User stories
       –   features are expressed in user stories "As
             a web manager, I want to understand the
             best option for blogging in Plone so that
             editors will be able to easily create and
             maintain blogs."
More Agile
●   Acceptance tests
       –   Objective statement of functionality: "The
            proposed blogging solution can support
            use of categories (controlled
            vocabularies)"
Agile Meetings
●   Daily standup
       –   People working on the site meet together
            for 15 minutes (longer, discussed
            requirements)
●   Demo Reviews
       –   Live demonstration of finished stories
       –   Discussion
       –   Retrospective
Agile Meetings
●   Iteration Planning
       –   Choosing stories for the next go-round
       –   Estimating and prioritizing
Project Stats
●   12 iterations
●   2 weeks in length
●   Launch prep
       –   Design changes
       –   Templating
       –   Performance work
Team for the Project
●   UW Marketing team
      –   Gina Hills - Associate Director, Web
           Communications
      –   Tim Chang-Miller - Web Producer
      –   Jeff Hendrickson - Web Editor
      –   Chris Heiland - Web Developer
UW Marketing Team, cont
–   Kilian Frey – Graphic Designer
–   Dane Odekirk – Web Programmer
–   Frank Fujimoto – Software Engineer, UW
      Information Technology
The Team, continued
●   Web Collective team
       –   Melody Winkle - Project manager
       –   Derek Hoshiko - Project manager
       –   Bryan Wilson – Developer
       –   Ross Patterson - Developer (consultant for
            Web Collective)
One Site vs Many
●   One site for unified navigation
●   One site is more complex
       –   Bigger
       –   Many template exceptions
       –   Need to manage more permissions
Site Software
●   Plone 3.3.5
●   Zope (latest)
Installed Products
●   Theming
       –   Web Couturier Dropdown menu 2.0
       –   Plone JQuery Tools Integration 1.0dev
●   Navigation
       –   Portlet Navigation Extended 1.0.2
●   Editing
       –   TinyMCE Editor Support 1.1rc9
Installed Products
●   Syndication
       –   Feedfeeder 2.0
       –   Products.fatsyndication 1.0.1
●   Multimedia
       –   Flowplayer 3.0b3
       –   plone.app.blob: ZODB Blob support 1.1
       –   plone.app.imaging 1.0
Installed Products
●   Forms
       –   Form Criteria 2.0dev
●   Maps
       –   Maps 2.0.3
●   Authentication/Authorization
       –   WebServerAuth 1.5
       –   LDAP support 1.1
       –   UW Plone LDAP 0.1
Installed Products
●   Custom Products
      –   UW Marketing Theme
      –   UW Marketing Site 0.2
Hardware
●   Slicehost
●   4 GB RAM
●   2 instances
●   1 ZEO
Architecture
Site Visits
●   350,000 visits/week for the live Zope
     pages
●   450,000 visits/week for the Home Page
Site Statistics
●   50 users
●   15 groups
●   3200 objects in the site
Workflow/Roles
●   Simple Publication Workflow
●   Managers – core Marketing team
●   Other groups
       –   Editors
       –   Readers
XDV
●   Theming was done with XDV
●   Theme HTML file
●   rules.xml file
●   Compile with XDV complier into XSLT file
●   XSLT file is used by Apache
Approaches to Theming
●   collective.xdv
●   Deliverance
●   XDV with mod_transform
XDV
●   Apache mod_transform
●   Used dv.xdv server
●   Workflow
       –   Make change locally
       –   Commit change
       –   Update on uwplone2
       –   Rerun theme buildout
What We're Doing with XDV
●   Using mod_filter
       –   Lets us specify different transform sets
            based on location
       –   Hoping to use it for content types
       –   Got Plone to return the content type in the
            header
       –   Needed a new Apache module to use it
More with XDV
●   Did a lot of work outside the rules.xml file
●   Complicated transforms
●   Editing XSL
Custom Features
●   Tiles
       –    Blades on Home Page
       –    Portal tiles
●   Portal Types
       –    Spotlight story (page)
       –    Tiles
       –    Portlets
●   Portlets - 'Edit Portlet'
Tiles
●   Blades on Home Page
●   Tiles on Portals
Portals
●   Custom type
●   Top section
●   Middle tiles
●   Bottom portlets
Portlets
●   Edit Portlets
●   Lots of portlets
Successes
●   Two very strong developers
●   Communication
       –   Standup
       –   Face-to-face meetings, training
       –   Time with developers
       –   Web/sysadmin part of team
Successes
●   Training
       –   Bryan learning XDV a few weeks ahead,
            but still teaching
       –   Chris, Tim learning Plone and XDV
       –   Good decisions in where to spend time
            around training
       –   UW team now responsible for site
Successes
●   Attitudes
       –   People all dedicated to the project
       –   Everybody worked together
●   Quality
       –   Pleasure to work on a big project with a
             team that has high standards
Challenges
●   Communication
      –   more face time earlier
      –   remote debugging hard
      –   remote communication more difficult
      –   primer on terminology
Agile Process
●   User stories were confounding
●   Bryan came in later to a massive backlog
     and designs from DNA
●   Translation between design and stories
      would have helped
●   Looking at the whole process more
     broadly - avoid the tunnel vision
Learning Plone
●   Demo at beginning
       –   User Interface
       –   Back end
●   Best way to learn is to use the tools
Content
●   Helps to get real content in as soon as
     possible
●   Start with content type that makes up 90%
     of content, rather than the specialized
     type
Design
●   Design – initial design changed a lot
●   Many design iterations while developing
     theme
●   Design changes were in response to
     testing and political realities
Development
●   Complex project
       –   new features would cause earlier ones to
            break
●   Issues wouldn't get fixed until later
Testing
●   Challenging to get features tested right
     away
●   Unit tests didn't cover everything
●   More testing after rollouts
●   Longer debugging period
Launch
●   More time for launch
●   Lots of content going in
●   Many design changes
●   Performance issues
What UW Team Wishes Plone Did
  ●   More portable portlets
  ●   More portable URLs – ResolveUID caused
       some problems
  ●   Image handling
         –   Can't always delete images
         –   Credits field as option
  ●   Easier editing
         –   More drag-and-drop for layout
More Wishes for Plone
●   Dropdown that would allow a editor to
     change the layout or theme their
     site/section uses would be ideal.
Future Plans
●   Move to Plone 4
●   Move to in-house dedicated boxes
●   XDV for theming? mod_transform is fast,
     but development workflow is hard
     because of complexity
Future Plans, cont.
●   XDV to theme non-Plone sites
       –   Drupal implementation
       –   Wordpress implementation
       –   Hand-coded header/footer
CMS at the UW
●   Plone just one of several
●   More sites on Drupal
       –   Cheaper, simpler hosting
       –   Harder on the users
●   Joomla dying out
●   UW Medicine, Business on Sharepoint
Any Questions?
●   http://www.washington.edu/
●   http://www.webcollective.coop/
●   melodyw@webcollective.coop

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Plone at the University of Washington

  • 1. Plone at the University of Washington Melody Winkle Web Collective October 27, 2010 Plone Conference 2010
  • 2.
  • 3. University of Washington ● Large research university ● 3 campuses ● 47,000 students ● 30,000 faculty and staff ● 140 departments ● $1 billion in research funding ● 900,000 pages indexed by Google
  • 4. What was the Project? ● Move the central UW web site into Plone ● Centrally supported pages – For everybody's use – Maintained by UW Marketing team ● Most sites at the UW are maintained by local development teams
  • 5. Goals of Project ● Centrally support a CMS for common navigation and branding ● Looks like everybody is part of the university ● Web site creation and maintenance easy for users ● Provide features not available to people coding HTML in Notepad
  • 6. Ultimate Goal for Plone support ● Provide Plone sites for any group who wants one ● Central support (hard to charge money)
  • 7. The Idea of a Central CMS ● People still want autonomy, but support and buy in for central CMS has been strong ● People are clamoring for tools
  • 8. Economic Realities ● People want to play but don't have resources ● Departments are losing resources ● Need for central CMS became even greater ● People want to be part of the brand, but they need help and tools to do it
  • 9. Achievements ● Home Page maintained in Plone ● Hundreds of central pages created, served from Plone ● More editors are being added to the site
  • 10. Agile ● Project management methodology ● Iterations ● User stories – features are expressed in user stories "As a web manager, I want to understand the best option for blogging in Plone so that editors will be able to easily create and maintain blogs."
  • 11. More Agile ● Acceptance tests – Objective statement of functionality: "The proposed blogging solution can support use of categories (controlled vocabularies)"
  • 12. Agile Meetings ● Daily standup – People working on the site meet together for 15 minutes (longer, discussed requirements) ● Demo Reviews – Live demonstration of finished stories – Discussion – Retrospective
  • 13. Agile Meetings ● Iteration Planning – Choosing stories for the next go-round – Estimating and prioritizing
  • 14. Project Stats ● 12 iterations ● 2 weeks in length ● Launch prep – Design changes – Templating – Performance work
  • 15.
  • 16. Team for the Project ● UW Marketing team – Gina Hills - Associate Director, Web Communications – Tim Chang-Miller - Web Producer – Jeff Hendrickson - Web Editor – Chris Heiland - Web Developer
  • 17. UW Marketing Team, cont – Kilian Frey – Graphic Designer – Dane Odekirk – Web Programmer – Frank Fujimoto – Software Engineer, UW Information Technology
  • 18.
  • 19. The Team, continued ● Web Collective team – Melody Winkle - Project manager – Derek Hoshiko - Project manager – Bryan Wilson – Developer – Ross Patterson - Developer (consultant for Web Collective)
  • 20. One Site vs Many ● One site for unified navigation ● One site is more complex – Bigger – Many template exceptions – Need to manage more permissions
  • 21.
  • 22. Site Software ● Plone 3.3.5 ● Zope (latest)
  • 23. Installed Products ● Theming – Web Couturier Dropdown menu 2.0 – Plone JQuery Tools Integration 1.0dev ● Navigation – Portlet Navigation Extended 1.0.2 ● Editing – TinyMCE Editor Support 1.1rc9
  • 24. Installed Products ● Syndication – Feedfeeder 2.0 – Products.fatsyndication 1.0.1 ● Multimedia – Flowplayer 3.0b3 – plone.app.blob: ZODB Blob support 1.1 – plone.app.imaging 1.0
  • 25. Installed Products ● Forms – Form Criteria 2.0dev ● Maps – Maps 2.0.3 ● Authentication/Authorization – WebServerAuth 1.5 – LDAP support 1.1 – UW Plone LDAP 0.1
  • 26. Installed Products ● Custom Products – UW Marketing Theme – UW Marketing Site 0.2
  • 27. Hardware ● Slicehost ● 4 GB RAM ● 2 instances ● 1 ZEO
  • 29. Site Visits ● 350,000 visits/week for the live Zope pages ● 450,000 visits/week for the Home Page
  • 30. Site Statistics ● 50 users ● 15 groups ● 3200 objects in the site
  • 31. Workflow/Roles ● Simple Publication Workflow ● Managers – core Marketing team ● Other groups – Editors – Readers
  • 32. XDV ● Theming was done with XDV ● Theme HTML file ● rules.xml file ● Compile with XDV complier into XSLT file ● XSLT file is used by Apache
  • 33. Approaches to Theming ● collective.xdv ● Deliverance ● XDV with mod_transform
  • 34. XDV ● Apache mod_transform ● Used dv.xdv server ● Workflow – Make change locally – Commit change – Update on uwplone2 – Rerun theme buildout
  • 35. What We're Doing with XDV ● Using mod_filter – Lets us specify different transform sets based on location – Hoping to use it for content types – Got Plone to return the content type in the header – Needed a new Apache module to use it
  • 36. More with XDV ● Did a lot of work outside the rules.xml file ● Complicated transforms ● Editing XSL
  • 37. Custom Features ● Tiles – Blades on Home Page – Portal tiles ● Portal Types – Spotlight story (page) – Tiles – Portlets ● Portlets - 'Edit Portlet'
  • 38. Tiles ● Blades on Home Page ● Tiles on Portals
  • 39.
  • 40.
  • 41.
  • 42.
  • 43. Portals ● Custom type ● Top section ● Middle tiles ● Bottom portlets
  • 44.
  • 45.
  • 46. Portlets ● Edit Portlets ● Lots of portlets
  • 47.
  • 48.
  • 49. Successes ● Two very strong developers ● Communication – Standup – Face-to-face meetings, training – Time with developers – Web/sysadmin part of team
  • 50. Successes ● Training – Bryan learning XDV a few weeks ahead, but still teaching – Chris, Tim learning Plone and XDV – Good decisions in where to spend time around training – UW team now responsible for site
  • 51. Successes ● Attitudes – People all dedicated to the project – Everybody worked together ● Quality – Pleasure to work on a big project with a team that has high standards
  • 52.
  • 53. Challenges ● Communication – more face time earlier – remote debugging hard – remote communication more difficult – primer on terminology
  • 54. Agile Process ● User stories were confounding ● Bryan came in later to a massive backlog and designs from DNA ● Translation between design and stories would have helped ● Looking at the whole process more broadly - avoid the tunnel vision
  • 55. Learning Plone ● Demo at beginning – User Interface – Back end ● Best way to learn is to use the tools
  • 56. Content ● Helps to get real content in as soon as possible ● Start with content type that makes up 90% of content, rather than the specialized type
  • 57. Design ● Design – initial design changed a lot ● Many design iterations while developing theme ● Design changes were in response to testing and political realities
  • 58. Development ● Complex project – new features would cause earlier ones to break ● Issues wouldn't get fixed until later
  • 59. Testing ● Challenging to get features tested right away ● Unit tests didn't cover everything ● More testing after rollouts ● Longer debugging period
  • 60. Launch ● More time for launch ● Lots of content going in ● Many design changes ● Performance issues
  • 61. What UW Team Wishes Plone Did ● More portable portlets ● More portable URLs – ResolveUID caused some problems ● Image handling – Can't always delete images – Credits field as option ● Easier editing – More drag-and-drop for layout
  • 62. More Wishes for Plone ● Dropdown that would allow a editor to change the layout or theme their site/section uses would be ideal.
  • 63. Future Plans ● Move to Plone 4 ● Move to in-house dedicated boxes ● XDV for theming? mod_transform is fast, but development workflow is hard because of complexity
  • 64. Future Plans, cont. ● XDV to theme non-Plone sites – Drupal implementation – Wordpress implementation – Hand-coded header/footer
  • 65. CMS at the UW ● Plone just one of several ● More sites on Drupal – Cheaper, simpler hosting – Harder on the users ● Joomla dying out ● UW Medicine, Business on Sharepoint
  • 66. Any Questions? ● http://www.washington.edu/ ● http://www.webcollective.coop/ ● melodyw@webcollective.coop