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Kenya Nutrition Quality
Improvement Demonstration
         Project
Rarieda, Bondo, Siaya & Ugenya Districts

   Ram Shrestha, Senior Quality Improvement Advisor
       USAID Health Care Improvement Project
            University Research Co., LLC

                  February 22, 2012
                                                      1
FBP sites in Nyanza Province
                         Site status
        District                                 Total
                    Primary       Satellite
Bondo                        1               8             9
Gucha                        1               0             1
                             1               4             5
Kisii                        2               5             7
Kisii Central                1               0             1
Kisumu                       6              14            20
Kuria West                   1               0             1
Migori                       3              29            32
Muhoroni                     1               0             1
Nyando                       3              11            14
Rachuonyo                    2               6             8
Rongo                        0               1             1
Siaya                        2              25            27
Suba                         1              15            16
Yala                         1               5             6
         Total              28            121            149
                            USAID HEALTH CARE IMPROVEMENT PROJECT
Nutrition-HIV Gaps/Challenges


 1.   Overstay in the program
 2.   High drop out rates
 3.   Food storage considerations
 4.   Sharing of food
 5.   Nutrition assessment
 6.   Need to address malnutrition
 7.   Nutrition counseling and education
 8.   Data capture and reporting
 9.   Supply Chain disruptions/breakdowns

Sources: AIDSTAR Report 2010,Kemri OR- 2010,FANTA review 2007

                              USAID HEALTH CARE IMPROVEMENT PROJECT
Demonstration quality improvement project


Objective:
To improve the Quality of Nutrition services at health
  facilities for PLHIV in Nyanza province




                            USAID HEALTH CARE IMPROVEMENT PROJECT
Nutrition/HIV QI sites

Siaya District
   1. Siaya District Hospital
   2. Yala Sub-District Hospital
   Ugenya District
   4. Ambira Sub-District Hospital
   5. Ukwala Health Center
   Bondo District
   7. Bondo District Hospital
   8. Got Agulu Sub-District Hospital
   Rarieda District
   10. Madiany District Hospital
   11. Ongielo Health Center
                          USAID HEALTH CARE IMPROVEMENT PROJECT
QI Approach




     USAID HEALTH CARE IMPROVEMENT PROJECT
The QI process begins by:

• Identifying problems
• Analyzing Problems
• Developing Change Ideas
• Testing Change Ideas
• Measuring Improvements




                         USAID HEALTH CARE IMPROVEMENT PROJECT
Focus on “SYSTEMS’
    THINKING”



        USAID HEALTH CARE IMPROVEMENT PROJECT
Model of a system

The sum of all elements (including processes) that
interact together to produce a common goal
Quality Improvement


   Inputs
   Resources
   necessary to
   carry out a
   process



                              USAID HEALTH CARE IMPROVEMENT PROJECT
Model for Improvement




           USAID HEALTH CARE IMPROVEMENT PROJECT
Example:
QI activities in Bondo
   District Hospital



           USAID HEALTH CARE IMPROVEMENT PROJECT
Quality improvement approach


Elements of QI :
•QI Teams
•Coaches
•Regular QI Team Meetings
•Testing Improvements (PDSA Cycle)
•Participate in Learning Sessions




                            USAID HEALTH CARE IMPROVEMENT PROJECT
Bondo DH QI members


• Coach, Nutrition Officer   • Pharmacist
• Social worker              • FBP assistant
• Clinical officer           • Mentor Mother
  (PMTCT)                    • Clinical officer (ART)
• Nurses
• Data
• Counselor



                             USAID HEALTH CARE IMPROVEMENT PROJECT
QI implementation activities: Timeline


BL               LS                  LS                 LS                     EL
 Coaching                Coaching           Coaching               Coaching




 QI      QI      QI     QI   QI     QI     QI   QI     QI     QI      QI      QI
 m       m       m      m    m      m      m    m      m      m       m       m




     1st month


                 3rd month          6th month           9th month          12th month




                                         USAID HEALTH CARE IMPROVEMENT PROJECT
Service delivery: 7 steps




            USAID HEALTH CARE IMPROVEMENT PROJECT
                               15
Improvement objective: Nutritional assessment
and categorization of all clients at every visit


• Indicator for the objective: No. of clients assessed and
  categorized
• Numerator: Clients assessed
• Denominator: Clients visiting the PSC /CCC
• Data source (Numerator) – BMI/Z-score book
• Data source (Denominator)- Appointment diary




                             USAID HEALTH CARE IMPROVEMENT PROJECT
PLHIV flow mapping before QI intervention

                   Reception


Counselling     Clinician (hit,wt,          Community
                     MUAC)



Laboratory         Pharmacy



                      FBP
                       USAID HEALTH CARE IMPROVEMENT PROJECT
Process map
1. Why do you need improvement?              2. What are we trying to
                                             accomplish?
3. What changes will lead to an
improvement?                                        4. How do we know
                                                    if there is
                         Process map                improvement?

                       Fishbone diagram

                                  Desired Performance
 Tools

   Inputs        Processes           Outcome

                                  Present Performance

                                  USAID HEALTH CARE IMPROVEMENT PROJECT
PLHIV patients flow after QI intervention

                   Reception
                (ht, wt, MUAC)
 Triage
                                                Community
                  Clinician

Counseling                    Laboratory


                  Pharmacy



                     FBP
                        USAID HEALTH CARE IMPROVEMENT PROJECT
Intervention results

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Ram Shrestha

  • 1. Kenya Nutrition Quality Improvement Demonstration Project Rarieda, Bondo, Siaya & Ugenya Districts Ram Shrestha, Senior Quality Improvement Advisor USAID Health Care Improvement Project University Research Co., LLC February 22, 2012 1
  • 2. FBP sites in Nyanza Province Site status District Total Primary Satellite Bondo 1 8 9 Gucha 1 0 1 1 4 5 Kisii 2 5 7 Kisii Central 1 0 1 Kisumu 6 14 20 Kuria West 1 0 1 Migori 3 29 32 Muhoroni 1 0 1 Nyando 3 11 14 Rachuonyo 2 6 8 Rongo 0 1 1 Siaya 2 25 27 Suba 1 15 16 Yala 1 5 6 Total 28 121 149 USAID HEALTH CARE IMPROVEMENT PROJECT
  • 3. Nutrition-HIV Gaps/Challenges 1. Overstay in the program 2. High drop out rates 3. Food storage considerations 4. Sharing of food 5. Nutrition assessment 6. Need to address malnutrition 7. Nutrition counseling and education 8. Data capture and reporting 9. Supply Chain disruptions/breakdowns Sources: AIDSTAR Report 2010,Kemri OR- 2010,FANTA review 2007 USAID HEALTH CARE IMPROVEMENT PROJECT
  • 4. Demonstration quality improvement project Objective: To improve the Quality of Nutrition services at health facilities for PLHIV in Nyanza province USAID HEALTH CARE IMPROVEMENT PROJECT
  • 5. Nutrition/HIV QI sites Siaya District 1. Siaya District Hospital 2. Yala Sub-District Hospital Ugenya District 4. Ambira Sub-District Hospital 5. Ukwala Health Center Bondo District 7. Bondo District Hospital 8. Got Agulu Sub-District Hospital Rarieda District 10. Madiany District Hospital 11. Ongielo Health Center USAID HEALTH CARE IMPROVEMENT PROJECT
  • 6. QI Approach USAID HEALTH CARE IMPROVEMENT PROJECT
  • 7. The QI process begins by: • Identifying problems • Analyzing Problems • Developing Change Ideas • Testing Change Ideas • Measuring Improvements USAID HEALTH CARE IMPROVEMENT PROJECT
  • 8. Focus on “SYSTEMS’ THINKING” USAID HEALTH CARE IMPROVEMENT PROJECT
  • 9. Model of a system The sum of all elements (including processes) that interact together to produce a common goal Quality Improvement Inputs Resources necessary to carry out a process USAID HEALTH CARE IMPROVEMENT PROJECT
  • 10. Model for Improvement USAID HEALTH CARE IMPROVEMENT PROJECT
  • 11. Example: QI activities in Bondo District Hospital USAID HEALTH CARE IMPROVEMENT PROJECT
  • 12. Quality improvement approach Elements of QI : •QI Teams •Coaches •Regular QI Team Meetings •Testing Improvements (PDSA Cycle) •Participate in Learning Sessions USAID HEALTH CARE IMPROVEMENT PROJECT
  • 13. Bondo DH QI members • Coach, Nutrition Officer • Pharmacist • Social worker • FBP assistant • Clinical officer • Mentor Mother (PMTCT) • Clinical officer (ART) • Nurses • Data • Counselor USAID HEALTH CARE IMPROVEMENT PROJECT
  • 14. QI implementation activities: Timeline BL LS LS LS EL Coaching Coaching Coaching Coaching QI QI QI QI QI QI QI QI QI QI QI QI m m m m m m m m m m m m 1st month 3rd month 6th month 9th month 12th month USAID HEALTH CARE IMPROVEMENT PROJECT
  • 15. Service delivery: 7 steps USAID HEALTH CARE IMPROVEMENT PROJECT 15
  • 16. Improvement objective: Nutritional assessment and categorization of all clients at every visit • Indicator for the objective: No. of clients assessed and categorized • Numerator: Clients assessed • Denominator: Clients visiting the PSC /CCC • Data source (Numerator) – BMI/Z-score book • Data source (Denominator)- Appointment diary USAID HEALTH CARE IMPROVEMENT PROJECT
  • 17. PLHIV flow mapping before QI intervention Reception Counselling Clinician (hit,wt, Community MUAC) Laboratory Pharmacy FBP USAID HEALTH CARE IMPROVEMENT PROJECT
  • 18. Process map 1. Why do you need improvement? 2. What are we trying to accomplish? 3. What changes will lead to an improvement? 4. How do we know if there is Process map improvement? Fishbone diagram Desired Performance Tools Inputs Processes Outcome Present Performance USAID HEALTH CARE IMPROVEMENT PROJECT
  • 19. PLHIV patients flow after QI intervention Reception (ht, wt, MUAC) Triage Community Clinician Counseling Laboratory Pharmacy FBP USAID HEALTH CARE IMPROVEMENT PROJECT