The document discusses emotional intelligence and its importance for management. It defines emotional intelligence as understanding yourself and others, and their feelings. There are five core domains of emotional intelligence - self awareness, self management, social awareness, relationship management, and managing emotions. Developing skills like reducing stress, connecting with emotions, and resolving conflicts positively can help raise emotional intelligence. The document also distinguishes sympathy from empathy and notes that while no one is fully emotionally intelligent, developing emotional skills is important.

1. EMOTIONAL INTELLIGENCE &
MANAGEMENT
Nallamuthu.v
M.B.A 31

2. What is Emotional intelligence?
• Understanding yourself, your
goals, intentions, responses, behavior and all.
• Understanding others, and their feelings.
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3. Core abilities of EI
• Self-awareness
• Self-management
• Social awareness
• Relationship management
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4. 5 domains of EI
• Knowing your emotions.
• Managing your own emotions.
• Motivating yourself.
• Recognizing and understanding other people's
emotions.
• Managing relationships, i.e., managing the
emotions of others.
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5. Skills for raising EI
• Rapidly reduce stress
• Connect to your emotions
• Improve nonverbal communication
• Use humor to deal with challenges
• Resolve conflict positively.
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6. Management
According to Harold Koontz” Management is the
art of getting things done through and with the
people in formally organized group”
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7. Sympathy vs Empathy
Sympathy:
see in your point of view …..
Empathy:
see in others point of view…………
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8. Emotional Idiot
Any person who cannot control his own
emotion are called emotional idiot.
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9. Conclusion
No one be a Emotional Intelligent, because
everyone is an emotional idiot at any other
Situation….
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