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Teleroute 25th anniversary




                        date
2
Briefing

                          Teleroute wants to celebrate its 25th anniversary
                              and create a momentum for all stakeholders

                                                                            Message
Externally: pan-european network with local presence in 27 countries: ‘close to you’ for
                                                                            25 years now
               Internally: you have been the pillar of our success during these 25 years




                                                                                       3
Campaign


          • Not a traditional campaign: 25th anniversary = non-event
• To get the attention of all our stakeholders, we need to turn our 25th
                                              anniversary into an event




                                                                       4
The concept


                             • 2 pillars:
     – The Teleroute Freight Exchange
                   – Our local presence
                                      
The Teleroute 25th Anniversary Challenge




                                        5
The challenge


                                           • 25 countries in 25 days
   • A reporter (Tim de Jong) will have to make the tour of Europe,
              making use of the Teleroute Freight Exchange Platform
      • For every 25 km Teleroute donates 25 euro to charity (The
         European Federation of Food Banks) + 25 euro per country
crossed. If the challenge is met Teleroute will add a bonus of 25% of
                                                      the total amount




                                                                     6
Phases of the campaign


     • Internal launch: email to all Teleroute employees
• Recruitment campaign to inform and ‘recruit’ customers
                                          • The Journey
                                            • Post-event




                                                       7
Recruitment campaign
Recruitment campaign


                       • Announce the campaign to our customers
• Asking them to contribute to the challenge by offering a ride to Tim
                                            • Communication tools:
                                                                –   DM piece
                                                                    –   Email
                                                      –       Follow-up email
                                                      –       Online banners
                                                          –     Landing page




                                                                            9
DM piece




    • Central item of the campaign
• Has been conceived as a roadmap




                                10
11
12
Explanation of the
action + call to action




                          13
Map of Europe with pictures and
statements of local Teleroute
employees (10)




                                  14
Email & Follow up email




                      15
Online banners




             16
Landing page



in 6 languages explaining the concept, asking customers to participate
    and to follow the journey on the social media (Facebook, LinkedIn,
   Twitter) to be kept up-to-date during the entire campaign. Customer
       can indicate they want to offer a ride by filling out a simple form.




                                                                         17
18
The Journey
The Journey

                      • During his journey, Tim kept a blog containing:
                                                      –   reports of his experiences
                                                      –   interviews with customers
                                                             – videos and pictures
                                                 • Also present on the blog:
             •   counter indicating the number of kilometers and amount for charity
       •   integration of Google maps, indicating the different stages of the Journey
•   automatic feeding of Facebook fanpage, LinkedIn Group and Twitter account to
                                                keep interested customers posted




                                                                                  20
Blog




   21
Adventure of the day




                   22
Customer of the day




                  23
Facebook




       24
LinkedIn




       25
Twitter




      26
Youtube




      27
Flickr




     28
The Results!
5.489 visits
14.074 Pageviews




                 30
3.869 Unique Visitors




                    31
3.843 new visitors
1.646 returning visitors (=30%)




                              32
Avg. time on site: 00:01:53
Avg. time on blog: 00:02:29




                           33
33 rides offered by clients




                          34
Top 10 visiting countries




                        35
Top 10 Traffic sources
37% of all traffic comes from referring sites (= buzz)




                                                    36
131 people followed the blog via
                 social networks




                               37
38

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Teleroute - 25th anniversary

  • 2. 2
  • 3. Briefing Teleroute wants to celebrate its 25th anniversary and create a momentum for all stakeholders Message Externally: pan-european network with local presence in 27 countries: ‘close to you’ for 25 years now Internally: you have been the pillar of our success during these 25 years 3
  • 4. Campaign • Not a traditional campaign: 25th anniversary = non-event • To get the attention of all our stakeholders, we need to turn our 25th anniversary into an event 4
  • 5. The concept • 2 pillars: – The Teleroute Freight Exchange – Our local presence  The Teleroute 25th Anniversary Challenge 5
  • 6. The challenge • 25 countries in 25 days • A reporter (Tim de Jong) will have to make the tour of Europe, making use of the Teleroute Freight Exchange Platform • For every 25 km Teleroute donates 25 euro to charity (The European Federation of Food Banks) + 25 euro per country crossed. If the challenge is met Teleroute will add a bonus of 25% of the total amount 6
  • 7. Phases of the campaign • Internal launch: email to all Teleroute employees • Recruitment campaign to inform and ‘recruit’ customers • The Journey • Post-event 7
  • 9. Recruitment campaign • Announce the campaign to our customers • Asking them to contribute to the challenge by offering a ride to Tim • Communication tools: – DM piece – Email – Follow-up email – Online banners – Landing page 9
  • 10. DM piece • Central item of the campaign • Has been conceived as a roadmap 10
  • 11. 11
  • 12. 12
  • 13. Explanation of the action + call to action 13
  • 14. Map of Europe with pictures and statements of local Teleroute employees (10) 14
  • 15. Email & Follow up email 15
  • 17. Landing page in 6 languages explaining the concept, asking customers to participate and to follow the journey on the social media (Facebook, LinkedIn, Twitter) to be kept up-to-date during the entire campaign. Customer can indicate they want to offer a ride by filling out a simple form. 17
  • 18. 18
  • 20. The Journey • During his journey, Tim kept a blog containing: – reports of his experiences – interviews with customers – videos and pictures • Also present on the blog: • counter indicating the number of kilometers and amount for charity • integration of Google maps, indicating the different stages of the Journey • automatic feeding of Facebook fanpage, LinkedIn Group and Twitter account to keep interested customers posted 20
  • 21. Blog 21
  • 23. Customer of the day 23
  • 24. Facebook 24
  • 25. LinkedIn 25
  • 26. Twitter 26
  • 27. Youtube 27
  • 28. Flickr 28
  • 32. 3.843 new visitors 1.646 returning visitors (=30%) 32
  • 33. Avg. time on site: 00:01:53 Avg. time on blog: 00:02:29 33
  • 34. 33 rides offered by clients 34
  • 35. Top 10 visiting countries 35
  • 36. Top 10 Traffic sources 37% of all traffic comes from referring sites (= buzz) 36
  • 37. 131 people followed the blog via social networks 37
  • 38. 38