1. Focus On Your Business – We Focus on your IT! We Are Your Technology Department!

3. A Proactive 24x7x365 Network Monitoring and Management Service

4. A Secure Computing Environment

5. Increased Operational Efficiency

7. A Proactive hardware and software maintenance, patching and updating process to eliminate high emergency repair costs

8. Ability to Budget for IT Costs

9. A Flat-Fee Proactive IT Support Plan

10. Mitigate Business Risk

11. An effective Data Backup and Protection plan and process

14. Unlimited Phone Support

15. Unlimited On-Site Support

16. Remote Server & Network Remediation

17. State-Of-The-Art Trouble-Ticketing System

18. Automated Escalation ProcessAll for One Fixed Monthly Cost!

20. Critical Services Automatically Restarted

21. Immediate Alerting

22. Anti-virus updates

23. Back-up verification

24. Patch Updates to address vulnerabilities

25. Automated Trouble-Ticket Generation

26. Automated Escalation Process

27. Proactive not Reactive

29. Anti-virus updates

30. Desktop Optimization

31. Updates to address system security vulnerabilities

32. Configuration management

33. Virus detection, elimination and protection

34. Alerts and pre-failure indicators

35. Centralized web-based dashboard

36. Automated Scripting

37. Cleanup of temporary files

39. Represents time and dollar savings Service is back online(total time = 2 hours) We detects outage Downtime Savings With NETWORTH Helpdesk One incident handled by Our Service pays for the entire year of service Cost 8am 10am 11am 12pm 1pm 9am 2pm 3pm 4pm 6am 7am Time

40. How Can We Help You? As your trusted helpdesk, we become your team of trained, certified professionals who quickly and effectively eliminate your IT problems and continually introduce you to new solutions aimed at reducing your costs, improving your efficiencies and mitigating your business risks.

42. Maintain uptime at a predictable, monthly cost

43. Provide your business strategic technical insights

44. Secure your business from hackers or disgruntled employees.

45. Gain a “Virtual IT” Department of Professionals

46. Deliver Peace of mind

48. Desktops/Laptops

49. Servers

50. Storage/Tape/Disk

51. Asset Management

52. IMAC (Installs-Moves-Adds-Changes)

53. Help Desk

54. Managed Services Software

55. Hosting

56. Managed Maintenance

57. Printer Control and Predictability

58. Disaster Recovery/Vaulting/Backup

59. Storage

60. Email Archiving

63. A+ Certified

64. Dell Certified

65. Hewlett-Packard Certified

66. IBM Certified

67. Microsoft Certified Professional

68. MCP + Internet

69. Microsoft Certified Systems Engineer

70. Certified Novell Engineer

72. Hardware Asset

73. Software Assets

74. Inventory & Warranty Tracking

77. Starts with network monitoring

78. Add Remote and Phone

79. Add Onsite