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Case Study                                            GOVERNMENT/EDUCATION




                                                                                                                  SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT
                                   Digitization of Documents using Newgen
                                   DMS solution

                                   For a leading Government research organization

                                   Overview
                                   Indira Gandhi Centre for Atomic Research (IGCAR) was established in
                                   1971 and is the second largest establishment of the Department of Atomic
                                   Energy after the Bhabha Atomic Research Centre (BARC). The
                                   organization is located at Kalpakkam, 80 KMs south of Chennai in the state
                                   of Tamil Nadu. IGCAR was setup with the prime objective of conducting
                                   broad based multidisciplinary programs of scientific research and
                                   advanced Engineering, aimed at natively developing sodium cooled Fast
                                   Breeder Reactor (FBR) technology, in India.

                                   The Challenge
                                   To enable easy accessibility of the study materials, benefits of digital
                                   content and better storage of valuable information, the IGCAR library
Key Benefits                       recently deployed Document Management Solution from Delhi based
! Digitization of Documents        Newgen Software Technologies.
! Web-based access to reference
  materials                        IGCAR has nearly 2500 employees that consist of both research and non-
! Smooth Implementation            research staff. The organization has a comprehensive library that houses a
! Streamlined processes            perpetually growing collection of books, journals, periodicals, research
! Intuitive interfaces             papers and magazines. The Library was setup to allow access of these
! Cost Effectiveness               documents to employees. The prevailing system was proving to be
! Efficient use of resources due   inefficient and cumbersome considering the challenge of maintaining and
  to centralization of systems     managing large volumes of research work and various types of study and
                                   reference material.

                                   Another problem faced by the library was making documents and
                                   reference material available to employees on-time and at all times. This
                                   became a bigger predicament when multiple employees required the same
                                   study or reference material. This directly resulted in frustration and
                                   dissatisfaction among employees. Furthermore, although the management
                                   understood the importance of electronic content, they encountered a
                                   technological roadblock in converting printed documents into electronic
                                   formats. With such a wealth of physical documents, IGCAR also faced
                                   difficulties with regards to storage of these documents, as they were taking
                                   up a considerable amount of space. The current manual system of tracking
                                   the reference materials was also proving to be inadequate

                                   The Newgen Solution
                                   After scoping and analyzing the market for an appropriate solution,
                                   IGCAR selected Newgen to digitize its library and make its operations
                                   systematic, efficient and less cumbersome. Newgen recommended that




  www.newgensoft.com
Case Study                                                               GOVERNMENT/EDUCATION




                                                                                                                                              SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT
                                                          IGCAR implement its customized solution that comprised of OmniScanTM
                                                          and OmniDocsTM products. OmniScanTM would facilitate scanning,
                                                          indexing and uploading of images of all physical documents to
                                                                    TM
                                                          OmniDocs . Once here, the documents would be stored, managed and
                                                          archived. By using rights-based access, all employees would be able to
           Newgen Software Technologies                   simultaneously access books, periodical and journals.
           Limited is the market leader in
           Business Process Management
           (BPM) and Enterprise Content                   The Newgen team provided initial training to the library and IT staff at
           Management (ECM), with a global                IGCAR. The total process of implementation was completed within two
           footprint of about 750 installations           weeks.
           in over 35 countries. More than 100
           of these implementations are large,            The Benefits
           mission-critical solutions deployed
                                                          ! Digitization of Documents: Enabled creating, capturing, managing,
           at world's leading BFSI, BPO and
           Fortune Global 500 companies.                  delivering and archiving large volumes of documents and content material.
                                                          ! Web-based access to reference materials: The availability of
           Newgen is recognized by                        documents online has permitted Web-based access to all reference material
           distinguished analyst firms like               in the library.
           Frost and Sullivan as A 'Hot                   ! Smooth Implementation: The Newgen team was able to provide the
           Company to Watch for' in their                 client with the best solution and implemented it in two weeks. The also
           global ECM Market report, 2009
                                                          ensured seamless migration to the digital environment in the shortest TAT
           and by IDC in its exclusive report
           “Newgen Software: Global Leader                possible.
           in Business Process Management                 ! Streamlined processes: All processes in the library have been
           and Document Management                        streamlined. Moreover, the solution has surmounted storage issues and
           Solutions”. Newgen is a winner of              improved the overall efficiency of the staff.
           prestigious award, such as CNBC-               ! Intuitive interfaces: Flexible and intuitive interfaces to scan, publish
           TV18, “Emerging India Award                    and share documents.
           2008”.
                                                          ! Cost Effectiveness: Costs involved in procurement and maintenance of
           With HSBC and SAP investment,                  study and reference materials have been drastically reduced. Digitization
           Newgen is one of the rare product              of systems has also meant reduction in man power requirements and
           companies to have backing of both              associated costs.
           leading financial and technology               ! De-centralization of systems: Efficient use of resources due to
           companies of the world. Newgen’s               centralization of systems.
           Quality Systems are certified against          ! Data Security: In-built security features enabling security of all
           ISO 9001:2008 and Information                  documents.
           Security Standard, ISO 27001:2005.
                                                          ! Employee Satisfaction: Enabled management of images and electronic
           Newgen has been assessed at CMMI
           Level3.                                        documents in a single, central repository that can be accessed and shared
                                                          among multiple users across departments and locations. The inbuilt
                                                          adaptive workflow system allows the staff to efficiently route and track
                                                          documents.

                                                            Newgen prestigious clients include HSBC Bank, Deutsche Bank, Hua Nan Bank,
                                                            ABN Amro Bank, ICICI Bank, IDBI Bank, State Bank of India, ING Vysya Bank,
                                                            CitiFinancial, RAK Bank, Bank of Tanzania, Max New York Life, Bajaj Allianz,
                                                            Royal Sundaram Alliance, Unilever, Philips, GE Countrywide, EXL, Satyam Nipuna,
                                                            iGATE, Core 3, Ranbaxy, GSL, Kenyan Airways and SEC Phillipines.


 Corporate Office                          US                                  UAE
 Newgen Software Technologies Ltd.         Newgen Software Inc.                Newgen Software Technologies Ltd.
 A-6, Satsang Vihar Marg,                  1364 Beverly Road, Suite 300        YI 46, PO Box 120586
 Qutab Institutional Area,                 McLean, VA 22101                    Sharjah Airport International Free Zone
 New Delhi - 110 067 INDIA                 Tel: +1-703-439-0703                Sharjah, United Arab Emirates (UAE)
 Tel: +91-11-4077 0100, 2696 3571          Email: usa@newgensoft.com           Email: emea@newgensoft.com
 Fax: +91-11-2685 6936
 Email: corpmktg@newgensoft.com            UK
                                           Newgen Software Technologies Ltd.                                             www.newgensoft.com
                                           68 Lombard Street,
                                           London EC3V, 9LJ
                                           Tel: +44-207-868 1736
CS-IGCAR




                                           Mobile: +44-78154 96669
                                           Email: intmkt@newgensoft.com

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Digitization of documents using dms solution

  • 1. Case Study GOVERNMENT/EDUCATION SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT Digitization of Documents using Newgen DMS solution For a leading Government research organization Overview Indira Gandhi Centre for Atomic Research (IGCAR) was established in 1971 and is the second largest establishment of the Department of Atomic Energy after the Bhabha Atomic Research Centre (BARC). The organization is located at Kalpakkam, 80 KMs south of Chennai in the state of Tamil Nadu. IGCAR was setup with the prime objective of conducting broad based multidisciplinary programs of scientific research and advanced Engineering, aimed at natively developing sodium cooled Fast Breeder Reactor (FBR) technology, in India. The Challenge To enable easy accessibility of the study materials, benefits of digital content and better storage of valuable information, the IGCAR library Key Benefits recently deployed Document Management Solution from Delhi based ! Digitization of Documents Newgen Software Technologies. ! Web-based access to reference materials IGCAR has nearly 2500 employees that consist of both research and non- ! Smooth Implementation research staff. The organization has a comprehensive library that houses a ! Streamlined processes perpetually growing collection of books, journals, periodicals, research ! Intuitive interfaces papers and magazines. The Library was setup to allow access of these ! Cost Effectiveness documents to employees. The prevailing system was proving to be ! Efficient use of resources due inefficient and cumbersome considering the challenge of maintaining and to centralization of systems managing large volumes of research work and various types of study and reference material. Another problem faced by the library was making documents and reference material available to employees on-time and at all times. This became a bigger predicament when multiple employees required the same study or reference material. This directly resulted in frustration and dissatisfaction among employees. Furthermore, although the management understood the importance of electronic content, they encountered a technological roadblock in converting printed documents into electronic formats. With such a wealth of physical documents, IGCAR also faced difficulties with regards to storage of these documents, as they were taking up a considerable amount of space. The current manual system of tracking the reference materials was also proving to be inadequate The Newgen Solution After scoping and analyzing the market for an appropriate solution, IGCAR selected Newgen to digitize its library and make its operations systematic, efficient and less cumbersome. Newgen recommended that www.newgensoft.com
  • 2. Case Study GOVERNMENT/EDUCATION SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT IGCAR implement its customized solution that comprised of OmniScanTM and OmniDocsTM products. OmniScanTM would facilitate scanning, indexing and uploading of images of all physical documents to TM OmniDocs . Once here, the documents would be stored, managed and archived. By using rights-based access, all employees would be able to Newgen Software Technologies simultaneously access books, periodical and journals. Limited is the market leader in Business Process Management (BPM) and Enterprise Content The Newgen team provided initial training to the library and IT staff at Management (ECM), with a global IGCAR. The total process of implementation was completed within two footprint of about 750 installations weeks. in over 35 countries. More than 100 of these implementations are large, The Benefits mission-critical solutions deployed ! Digitization of Documents: Enabled creating, capturing, managing, at world's leading BFSI, BPO and Fortune Global 500 companies. delivering and archiving large volumes of documents and content material. ! Web-based access to reference materials: The availability of Newgen is recognized by documents online has permitted Web-based access to all reference material distinguished analyst firms like in the library. Frost and Sullivan as A 'Hot ! Smooth Implementation: The Newgen team was able to provide the Company to Watch for' in their client with the best solution and implemented it in two weeks. The also global ECM Market report, 2009 ensured seamless migration to the digital environment in the shortest TAT and by IDC in its exclusive report “Newgen Software: Global Leader possible. in Business Process Management ! Streamlined processes: All processes in the library have been and Document Management streamlined. Moreover, the solution has surmounted storage issues and Solutions”. Newgen is a winner of improved the overall efficiency of the staff. prestigious award, such as CNBC- ! Intuitive interfaces: Flexible and intuitive interfaces to scan, publish TV18, “Emerging India Award and share documents. 2008”. ! Cost Effectiveness: Costs involved in procurement and maintenance of With HSBC and SAP investment, study and reference materials have been drastically reduced. Digitization Newgen is one of the rare product of systems has also meant reduction in man power requirements and companies to have backing of both associated costs. leading financial and technology ! De-centralization of systems: Efficient use of resources due to companies of the world. Newgen’s centralization of systems. Quality Systems are certified against ! Data Security: In-built security features enabling security of all ISO 9001:2008 and Information documents. Security Standard, ISO 27001:2005. ! Employee Satisfaction: Enabled management of images and electronic Newgen has been assessed at CMMI Level3. documents in a single, central repository that can be accessed and shared among multiple users across departments and locations. The inbuilt adaptive workflow system allows the staff to efficiently route and track documents. Newgen prestigious clients include HSBC Bank, Deutsche Bank, Hua Nan Bank, ABN Amro Bank, ICICI Bank, IDBI Bank, State Bank of India, ING Vysya Bank, CitiFinancial, RAK Bank, Bank of Tanzania, Max New York Life, Bajaj Allianz, Royal Sundaram Alliance, Unilever, Philips, GE Countrywide, EXL, Satyam Nipuna, iGATE, Core 3, Ranbaxy, GSL, Kenyan Airways and SEC Phillipines. Corporate Office US UAE Newgen Software Technologies Ltd. Newgen Software Inc. Newgen Software Technologies Ltd. A-6, Satsang Vihar Marg, 1364 Beverly Road, Suite 300 YI 46, PO Box 120586 Qutab Institutional Area, McLean, VA 22101 Sharjah Airport International Free Zone New Delhi - 110 067 INDIA Tel: +1-703-439-0703 Sharjah, United Arab Emirates (UAE) Tel: +91-11-4077 0100, 2696 3571 Email: usa@newgensoft.com Email: emea@newgensoft.com Fax: +91-11-2685 6936 Email: corpmktg@newgensoft.com UK Newgen Software Technologies Ltd. www.newgensoft.com 68 Lombard Street, London EC3V, 9LJ Tel: +44-207-868 1736 CS-IGCAR Mobile: +44-78154 96669 Email: intmkt@newgensoft.com