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3/23/2011




                                                                                                                               C S Wurzberger – Internet            Marketing Specialist


                                                                                                                                   Over 20 years of marketing experience and
                                                                                                                                    I’ve helped hundreds of companies from
                                                                                                                                    around the world improve their search
                                                                                                                                    engine rankings
                                                                                                                                   Specialize in promoting animal related
             9 Steps to Planning a Profitable Web Site                                                                              companies: Zoos, Aquariums,
                                                                                                                                    Conservation Centers and Green
                                                                                                                                    Businesses

                                       Energize your Marketing with a New Approach                                                 Co-author of “9 Easy Steps to Planning a Profitable Web
                                       C S Wurzberger – Internet Marketing Specialist                                               site”
                                                                                                                                   Plus, I’ve placed numerous sites on the first page of Google
                                                                                                                                   Today I’m going to show you the techniques to do the same

© Copyright 2000-2011 C S Wurzberger                                                                                                                                    Presented by C S Wurzberger
                                                                                                                                                                        © Copyright 2000-2011 May not be reproduced without permission




          Outline of what you will learn today                                                                                      Step 1: Define your Site’s Purpose

  9 Easy Steps to Planning A Profitable Web Site:                                                                               It’s the most important question you’ll ask yourself.
        Step 1: Define Site Purpose                                                                                              What do you want your web site to do for your
        Step 2: Choose a Domain Name                                                                                                business?
        Step 3: Plan the Site Design & Online Store                                                                                 o Work as a brochure site
        Step 4: Plan the Content                                                                                                    o Drive leads & referrals
        Step 5: Find a Host                                                                                                         o Sell products
        Step 6: Find the Best People                                                                                           Set specific, measureable sales objectives
        Step 7: Plan for the Costs                                                                                                 Generate $150,000 is sales this year
        Step 8: Market your Site                                                                                                   Cultivate 12 new sales leads each month
        Step 9: Measure the Results                                                                                                Sell 200 widgets


                                                              Presented by C S Wurzberger                                                                               Presented by C S Wurzberger
                                                              © Copyright 2000-2011 May not be reproduced without permission                                            © Copyright 2000-2011 May not be reproduced without permission




            Step 2: Choose a Domain Name                                                                                               Step 3: Plan Your Site Design

   A domain name identifies the company’s
    address on the Internet
                                                                                                                                     Your Web site’s design will make
                                                                                                                                                    or
     Buy it from a reputable company                                                                                                   break your online success
         (www.networksolutions.com or www.wsmdomains.com)

     Make sure you can transfer your Domain name
      to the hosting company of your choice
     Keep user id & password in a secure location

                                                              Presented by C S Wurzberger                                                                               Presented by C S Wurzberger
                                                              © Copyright 2000-2011 May not be reproduced without permission                                            © Copyright 2000-2011 May not be reproduced without permission




                                                                                                                                                                                                                                         1
3/23/2011




    3: Ensure your site is buyer friendly                                                              Guidelines of a High Performing Site

   The bottom line – if a web site is not user-                                                          Usability guidelines
    friendly, if viewers can’t find what they are
                                                                                                               Jacob Nielson is considered the world leader
    looking for, there really is not point in having                                                            in establishing the usability guidelines.
    it
                                                                                                               His reports are published at www.useit.com
   Characteristics of a non-performing site
                                                                                                               113 industry standard for a brochure site
       Business goals are not being met
                                                                                                               226 for an ecommerce site
       Viewers are unclear who the business is and
                                                                                                          Does your site incorporate at least 85% of
        what they sell
                                                                                                           the guidelines?
       Viewers can’t easily find the info they need

                                      Presented by C S Wurzberger                                                                              Presented by C S Wurzberger
                                      © Copyright 2000-2011 May not be reproduced without permission                                           © Copyright 2000-2011 May not be reproduced without permission




         9 Point Checklist for Usability                                                                           Before and After Examples
                                                                                                                                          Solstice Corp makes mammography
                                 1.          Your pages loads quickly
                                                                                                                                          and general X-ray skin markers for
                                 2.          Your site clearly identifies who                                                             Diagnostic radiography.
                                             you are. Logo & Tagline
                                                                                                                                          Before:
                                 3.          Primary navigation runs across
                                             the top or left                                                                                     Homemade – non-professional
                                                                                                                                                  design
                                 4.          Buttons - use standard naming
                                             conventions                                                                                         Does not speak to their ideal
                                 5.          Critical elements appear above                                                                       customer
                                             the fold                                                                                            Colors did not match branding
                                 6.          Site is clean and easy to read,                                                                     Hard to read
                                             using subheads, bullets for quick                                                                   No call to action
                                             scanning                                                                                     After redesign:
                                 7.          No distracting animation or                                                                         Professional branding
                                             popup windows                                                                                       Colorful, appealing
                                 8.          Easy to find contact info                                                                           Easy to navigate
                                 9.          Clear “Call to Action”                                                                              Increased lead generation by
                                                                                                                                                  220%



                                      Presented by C S Wurzberger                                                                              Presented by C S Wurzberger
                                      © Copyright 2000-2011 May not be reproduced without permission                                           © Copyright 2000-2011 May not be reproduced without permission




          Before and After Examples                                                                                           Before & After
                                 Organization Plus is a Boston based
                                 Company that helps your transform
                                 your home and office.
                                                                                                                                                                          After Redesign
                                 Before:
                                        Logo too large
                                        Does not speak to their ideal
                                         customer
                                        Hard to read & navigate
                                        No benefit message
                                        No call to action
                                 After redesign:
                                        Professional branding
                                        Colorful, appealing
                                        Easy to navigate
                                        Increased lead generation by
                                         120%
                                                                                                       Before
                                                                                                                 www.MendonGiftBarn.com
                                      Presented by C S Wurzberger                                                                              Presented by C S Wurzberger
                                      © Copyright 2000-2011 May not be reproduced without permission                                           © Copyright 2000-2011 May not be reproduced without permission




                                                                                                                                                                                                                2
3/23/2011




            How usable is your site?                                                                                       The Fact is




                                                                                                        If a site’s not user-friendly (if viewers
                                                                                                            can’t find what they’re looking for)
                                                                                                            there’s no point in having it!




                                       Presented by C S Wurzberger                                                                          Presented by C S Wurzberger
                                       © Copyright 2000-2011 May not be reproduced without permission                                       © Copyright 2000-2011 May not be reproduced without permission




            Step 4: Plan the Content                                                                                   Content Example

 If you’re expecting your Web site to drive orders for                                                 Write for your customer, tell them how you’ll
  your products and services, you’ll want to carefully                                                   solve their problems
  plan your Web content.                                                                                Example: Headlines for courses designed to
       Content is King                                                                                  help new college graduates learn how to
       Smart, sales-oriented content will ensure the best                                               manage their money.
        results
       Engage prospects immediately                                                                         Before: We offer great courses on managing
       Clearly show them an attractive solution to their
                                                                                                              money. We’ve been doing this for years.
        needs                                                                                                After: New college graduates: in just three
       Don’t make it all about you-make it about how you                                                     evenings, learn how to manage your money
        can help them                                                                                         and build wealth.
                                       Presented by C S Wurzberger                                                                          Presented by C S Wurzberger
                                       © Copyright 2000-2011 May not be reproduced without permission                                       © Copyright 2000-2011 May not be reproduced without permission




               Step 5: Find a Host                                                                                    Hosting Companies


A host is a server (a special computer) that                                                           www.hosting.com
 holds your Web site and makes it viewable                                                              www.NewMediaMarketingPower.com
 on the Internet                                                                                        www.Hostgator.com
      Types of Hosting                                                                                 Hosting Items to look for:
         Free-viewer is subject to pop up ads
                                                                                                             99.9% up time
         Shared-most affordable $20.00 + per month
                                                                                                             File storage space
         Dedicated-your business buys its own server
                                                                                                             Number of email accounts
      Keep the user id & password in a special spot
                                                                                                             Access to live stat reports

                                       Presented by C S Wurzberger                                                                          Presented by C S Wurzberger
                                       © Copyright 2000-2011 May not be reproduced without permission                                       © Copyright 2000-2011 May not be reproduced without permission




                                                                                                                                                                                                             3
3/23/2011




          Step 6: Find the Best People                                                                                 Choosing a Web Team


 Hire a great web team that has experience in                                                             What to look for:
  building sites that sell                                                                                      Credentials, technical ability, skills and
        Designer-plans graphic look                                                                             training
        Developer-codes the site                                                                               View examples of their work
        Usability expert-makes it user-friendly                                                                Do you like their design process?
        Content writer
                                                                                                                Can they speak in non-technical terms?
        E-commerce expert-knows how to sell
        SEO consultant-keeps you ranking high                                                                  Will they answer your questions?
        Maintenance person-keeps site up to date                                                               Will they turn over ownership of all graphics
                                                                                                                 created for your site?

                                          Presented by C S Wurzberger                                                                         Presented by C S Wurzberger
                                          © Copyright 2000-2011 May not be reproduced without permission                                      © Copyright 2000-2011 May not be reproduced without permission




            Working with a Web Team                                                                                  Step 7: Plan for the Costs

   Set up an initial consultation
   Gather info about your business                                                                         Plan a realistic Web site budget for this valuable
   Choose web site addresses you like the look of                                                           investment
   Get the proposal/agreement in writing                                                                   A start up site $3,000-$5,000
   Collect content & pictures                                                                              E-commerce $6,000 +
   Designer should present you with 1-3 screen shots “pictures
    showing site design drafts”                                                                             Optimizing for the Search engines
   View your site as it is being built                                                                      $2,500-$15,000
   Approval final version                                                                                  Pay-Per-Click campaigns
   Upload for the world to see                                                                              $1,000 +
   Get the user id & password to access your site



                                          Presented by C S Wurzberger                                                                         Presented by C S Wurzberger
                                          © Copyright 2000-2011 May not be reproduced without permission                                      © Copyright 2000-2011 May not be reproduced without permission




             Step 8: Market Your Site                                                                             Two Types of Marketing Tactics


 The three biggest hurdles you’ll face to                                                                 Two groups of marketing tactics that will
                                                                                                            drive traffic to your site
  market your site:
                                                                                                              Offline
        You have to grab the attention of your
                                                                                                              Online
         prospects
        You have about 28 seconds to make
         an impact
        You need to establish credibility and
         trust…fast


                                          Presented by C S Wurzberger                                                                         Presented by C S Wurzberger
                                          © Copyright 2000-2011 May not be reproduced without permission                                      © Copyright 2000-2011 May not be reproduced without permission




                                                                                                                                                                                                               4
3/23/2011




                 Offline Marketing                                                                   Identify Which Online Tactics You Need

Tools:                                                                                              Email addresses & customized signature
       Business cards           Branding-all of your                                                Web site
       Stationery, brochures
                                 marketing materials                                                 Ad campaigns
                                should have the same
        Newspaper ads                                                                                Linking campaign
                                    look and feel
                                                                                                     On line auctions
       The Phone book
                                                                                                     Email newsletters
       Promotional items-bags, stickers                                                             Business Blogs
       Answering machine message                                                                    Podcasts
       Broadcast your Web site address-put it on                                                    Social Networking
        everything                                                                                   Viral marketing campaigns
                                                                                                     Search Engine Marketing
                                    Presented by C S Wurzberger                                                                   Presented by C S Wurzberger
                                    © Copyright 2000-2011 May not be reproduced without permission                                © Copyright 2000-2011 May not be reproduced without permission




            Search Engine Marketing                                                                            A Trip to the Zoo.com




Organic
Listings
    a
                                                                 h
                                                      Pay-per-click
                                                      Listings




                                    Presented by C S Wurzberger                                                                   Presented by C S Wurzberger
                                    © Copyright 2000-2011 May not be reproduced without permission                                © Copyright 2000-2011 May not be reproduced without permission




Matching Blog: The Keys to the Zoo.com                                                                     Step 9: Measure the Results


                                                                                                     Evaluate the success of your Web site and
                                                                                                      online marketing campaigns
                                                                                                     View hosting traffic reports
                                                                                                     How many people are                 coming
                                                                                                      to your site?
                                                                                                     How do they find your site?
                                                                                                     Monitor PPC impressions vs. click through
                                                                                                      rates

                                    Presented by C S Wurzberger                                                                   Presented by C S Wurzberger
                                    © Copyright 2000-2011 May not be reproduced without permission                                © Copyright 2000-2011 May not be reproduced without permission




                                                                                                                                                                                                   5
3/23/2011




          Web Site Building Guide                                                                                       Gift Shops of America.com

 Need to develop a new site and you’re                                                                      The largest online shopping directory of gift
  overwhelmed?                                                                                                shops across the U.S. with over 12,000
 You’ve come to the right place.                                                                             shops listed
9 Easy Steps to Planning a                                                                                  Offering:
 Profitable Web Site                                                                                               Free directory listings for retailers & vendors
    Use this succinct, practical workbook to
     plan your site so it will drive the right                                                                     Resource center
     prospects to your business online and                                                                            Vendor / Rep directory
     grow your profits.
    Order at:
                                                                                                                      Major gift marts
       www.NewMediaMarketingPower.com
    Only $25 for seminar attendees

                                            Presented by C S Wurzberger                                                                           Presented by C S Wurzberger
                                            © Copyright 2000-2011 May not be reproduced without permission                                        © Copyright 2000-2011 May not be reproduced without permission




           Now you Know the basics

 9 Easy Steps to Planning A Profitable Web Site:
      Step   1: Define site purpose
                                                                                                             Thank you for attending today’s program
      Step   2: Choose a Domain Name
      Step   3: Plan the Site Design & Online Store                                                               Contact me with any follow up questions
      Step   4: Plan the Content
      Step   5: Find a Host                                                                                                         C S Wurzberger
      Step   6: Find the Best People                                                                                              CS@aTriptotheZoo.com
      Step   7: Plan for the Costs
      Step   8: Market your Site
      Step   9: Measure the Results


                                            Presented by C S Wurzberger                                                                           Presented by C S Wurzberger
                                            © Copyright 2000-2011 May not be reproduced without permission                                        © Copyright 2000-2011 May not be reproduced without permission




                                                                                                                                                                                                                   6

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9 step planning_website_cs_wurzberger

  • 1. 3/23/2011 C S Wurzberger – Internet Marketing Specialist  Over 20 years of marketing experience and I’ve helped hundreds of companies from around the world improve their search engine rankings  Specialize in promoting animal related 9 Steps to Planning a Profitable Web Site companies: Zoos, Aquariums, Conservation Centers and Green Businesses Energize your Marketing with a New Approach  Co-author of “9 Easy Steps to Planning a Profitable Web C S Wurzberger – Internet Marketing Specialist site”  Plus, I’ve placed numerous sites on the first page of Google  Today I’m going to show you the techniques to do the same © Copyright 2000-2011 C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission Outline of what you will learn today Step 1: Define your Site’s Purpose 9 Easy Steps to Planning A Profitable Web Site:  It’s the most important question you’ll ask yourself.  Step 1: Define Site Purpose  What do you want your web site to do for your  Step 2: Choose a Domain Name business?  Step 3: Plan the Site Design & Online Store o Work as a brochure site  Step 4: Plan the Content o Drive leads & referrals  Step 5: Find a Host o Sell products  Step 6: Find the Best People  Set specific, measureable sales objectives  Step 7: Plan for the Costs  Generate $150,000 is sales this year  Step 8: Market your Site  Cultivate 12 new sales leads each month  Step 9: Measure the Results  Sell 200 widgets Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission Step 2: Choose a Domain Name Step 3: Plan Your Site Design  A domain name identifies the company’s address on the Internet Your Web site’s design will make or  Buy it from a reputable company break your online success (www.networksolutions.com or www.wsmdomains.com)  Make sure you can transfer your Domain name to the hosting company of your choice  Keep user id & password in a secure location Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission 1
  • 2. 3/23/2011 3: Ensure your site is buyer friendly Guidelines of a High Performing Site  The bottom line – if a web site is not user-  Usability guidelines friendly, if viewers can’t find what they are  Jacob Nielson is considered the world leader looking for, there really is not point in having in establishing the usability guidelines. it  His reports are published at www.useit.com  Characteristics of a non-performing site  113 industry standard for a brochure site  Business goals are not being met  226 for an ecommerce site  Viewers are unclear who the business is and  Does your site incorporate at least 85% of what they sell the guidelines?  Viewers can’t easily find the info they need Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission 9 Point Checklist for Usability Before and After Examples Solstice Corp makes mammography 1. Your pages loads quickly and general X-ray skin markers for 2. Your site clearly identifies who Diagnostic radiography. you are. Logo & Tagline Before: 3. Primary navigation runs across the top or left  Homemade – non-professional design 4. Buttons - use standard naming conventions  Does not speak to their ideal 5. Critical elements appear above customer the fold  Colors did not match branding 6. Site is clean and easy to read,  Hard to read using subheads, bullets for quick  No call to action scanning After redesign: 7. No distracting animation or  Professional branding popup windows  Colorful, appealing 8. Easy to find contact info  Easy to navigate 9. Clear “Call to Action”  Increased lead generation by 220% Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission Before and After Examples Before & After Organization Plus is a Boston based Company that helps your transform your home and office. After Redesign Before:  Logo too large  Does not speak to their ideal customer  Hard to read & navigate  No benefit message  No call to action After redesign:  Professional branding  Colorful, appealing  Easy to navigate  Increased lead generation by 120% Before www.MendonGiftBarn.com Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission 2
  • 3. 3/23/2011 How usable is your site? The Fact is If a site’s not user-friendly (if viewers can’t find what they’re looking for) there’s no point in having it! Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission Step 4: Plan the Content Content Example  If you’re expecting your Web site to drive orders for Write for your customer, tell them how you’ll your products and services, you’ll want to carefully solve their problems plan your Web content. Example: Headlines for courses designed to  Content is King help new college graduates learn how to  Smart, sales-oriented content will ensure the best manage their money. results  Engage prospects immediately  Before: We offer great courses on managing  Clearly show them an attractive solution to their money. We’ve been doing this for years. needs  After: New college graduates: in just three  Don’t make it all about you-make it about how you evenings, learn how to manage your money can help them and build wealth. Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission Step 5: Find a Host Hosting Companies A host is a server (a special computer) that www.hosting.com holds your Web site and makes it viewable www.NewMediaMarketingPower.com on the Internet www.Hostgator.com  Types of Hosting Hosting Items to look for:  Free-viewer is subject to pop up ads  99.9% up time  Shared-most affordable $20.00 + per month  File storage space  Dedicated-your business buys its own server  Number of email accounts  Keep the user id & password in a special spot  Access to live stat reports Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission 3
  • 4. 3/23/2011 Step 6: Find the Best People Choosing a Web Team  Hire a great web team that has experience in What to look for: building sites that sell  Credentials, technical ability, skills and  Designer-plans graphic look training  Developer-codes the site  View examples of their work  Usability expert-makes it user-friendly  Do you like their design process?  Content writer  Can they speak in non-technical terms?  E-commerce expert-knows how to sell  SEO consultant-keeps you ranking high  Will they answer your questions?  Maintenance person-keeps site up to date  Will they turn over ownership of all graphics created for your site? Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission Working with a Web Team Step 7: Plan for the Costs  Set up an initial consultation  Gather info about your business  Plan a realistic Web site budget for this valuable  Choose web site addresses you like the look of investment  Get the proposal/agreement in writing  A start up site $3,000-$5,000  Collect content & pictures  E-commerce $6,000 +  Designer should present you with 1-3 screen shots “pictures showing site design drafts”  Optimizing for the Search engines  View your site as it is being built $2,500-$15,000  Approval final version  Pay-Per-Click campaigns  Upload for the world to see $1,000 +  Get the user id & password to access your site Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission Step 8: Market Your Site Two Types of Marketing Tactics  The three biggest hurdles you’ll face to Two groups of marketing tactics that will drive traffic to your site market your site:  Offline  You have to grab the attention of your  Online prospects  You have about 28 seconds to make an impact  You need to establish credibility and trust…fast Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission 4
  • 5. 3/23/2011 Offline Marketing Identify Which Online Tactics You Need Tools: Email addresses & customized signature  Business cards Branding-all of your Web site  Stationery, brochures marketing materials Ad campaigns should have the same Newspaper ads Linking campaign  look and feel On line auctions  The Phone book Email newsletters  Promotional items-bags, stickers Business Blogs  Answering machine message Podcasts  Broadcast your Web site address-put it on Social Networking everything Viral marketing campaigns Search Engine Marketing Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission Search Engine Marketing A Trip to the Zoo.com Organic Listings a h Pay-per-click Listings Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission Matching Blog: The Keys to the Zoo.com Step 9: Measure the Results Evaluate the success of your Web site and online marketing campaigns View hosting traffic reports How many people are coming to your site? How do they find your site? Monitor PPC impressions vs. click through rates Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission 5
  • 6. 3/23/2011 Web Site Building Guide Gift Shops of America.com  Need to develop a new site and you’re The largest online shopping directory of gift overwhelmed? shops across the U.S. with over 12,000  You’ve come to the right place. shops listed 9 Easy Steps to Planning a Offering: Profitable Web Site  Free directory listings for retailers & vendors  Use this succinct, practical workbook to plan your site so it will drive the right  Resource center prospects to your business online and  Vendor / Rep directory grow your profits.  Order at:  Major gift marts www.NewMediaMarketingPower.com  Only $25 for seminar attendees Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission Now you Know the basics  9 Easy Steps to Planning A Profitable Web Site:  Step 1: Define site purpose Thank you for attending today’s program  Step 2: Choose a Domain Name  Step 3: Plan the Site Design & Online Store  Contact me with any follow up questions  Step 4: Plan the Content  Step 5: Find a Host C S Wurzberger  Step 6: Find the Best People CS@aTriptotheZoo.com  Step 7: Plan for the Costs  Step 8: Market your Site  Step 9: Measure the Results Presented by C S Wurzberger Presented by C S Wurzberger © Copyright 2000-2011 May not be reproduced without permission © Copyright 2000-2011 May not be reproduced without permission 6