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Accessible   Annoying Appealing Attractive Business-like Busy Clean Clear Compatible Compelling
Complex Consistent Convenient Difficult Disruptive Distracting Easy to use Effective Engaging Expected
Familiar Fast Flexible Frustrating Gets in the Hard to use way High quality Impressive Inconsistent Intimidating
Meaningful Not Secure Not Valuable Old Organized Overwhelming Personal Predictable Professional Relevant
Reliable Satisfying Secure Stressful Time- Time-saving consuming Too Technical Usable Useful Valuable

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Emotional response cards

  • 1. Accessible   Annoying Appealing Attractive Business-like Busy Clean Clear Compatible Compelling
  • 2. Complex Consistent Convenient Difficult Disruptive Distracting Easy to use Effective Engaging Expected
  • 3. Familiar Fast Flexible Frustrating Gets in the Hard to use way High quality Impressive Inconsistent Intimidating
  • 4. Meaningful Not Secure Not Valuable Old Organized Overwhelming Personal Predictable Professional Relevant
  • 5. Reliable Satisfying Secure Stressful Time- Time-saving consuming Too Technical Usable Useful Valuable