ANIS2013_Social Innovation Led by Technology_Francis Nagi
1. Asia NGO Innovation Summit:
Social Entrepreneurship: Change Out Of Chaos
香港社會創投基金
Francis Ngai | Founder & CEO | 2013 Oct
Innovating Social Change
2. Social Ventures Hong Kong at a Glance
Founded since 2007
First Venture Philanthropy
Organization in Hong Kong
12 Portfolio Social Ventures
430 Professional Volunteers
>40,000 Volunteer Hours
>HK$50M Impact Capital
Invested/ Leveraged
“SVhk mobilizes young
professionals to provide
financial and extra-financial
support to Social Purpose
Organizations (SPO) in
Hong Kong.”
Innovating Social Change
Social Innovation: New
Mechanism for Social Change
By cross-sector collaboration,
we re-organize social capital
into brand new impact ventures
to solve unmet social need.
Professional Volunteer: New
Mind to Make a Difference
Inspired minds will put into
action for the betterment of
the world, with their
expertise and network.
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3. SVhk Social Innovation Portfolio
First Barrier-free Transportation
Service Run on Call Center in HK
www.diamondcab.com.hk
School-based Afterschool Program
for Children from Grassroot Family
www.playtao.com
Innovating Social Change
Collaboration Platform of Meatfree
Monday to Reduce Carbon Footprint
www.greenmonday.org.hk
First Affordable Housing Initiative to
Alleviate Poverty of Single-Parent Family
www.lightbe.hk
Globally First Concert in Darkness
with Visually-Impaired Participated
www.concert-in-the-dark.hk
Deprived Singleton-Elders Sponsorship
Network www.happygrannies.org.hk
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16. Case: Grameen Bank in Bangladesh
• Grameen Bank: Micro Financing
• Most successful SE in the world
• Open up shunned market with big social
impact
• Replicate in several tens of countries
• Extension: e.g. Grameen Telecom
• Nobel Prize Winner
Innovating Social Change
23. CASE: Grameen Bank
?
!
Limited accessibility to capital for
the poor, particularly women and the
poorest
Financial institute providing
collateral-free microcredit service to
the rural
Inspire
Invent
Invest
Incubate
Innovating Social Change
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24. Change out of chaos.
?
!
Inspire
Invent
Invest
Incubate
Inspire: new values
Innovating Social Change
27. Taxi services offering style and dignity to passengers
VAN with Back Ramp
Large Printer
Welding Machine / Safe
Heavy Bucket
Pumping Machine
Elders with Disabilities
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28. Diamond Cab
Diamond Cab
First Barrier-free Transportation
Service Run on Call Center in HK
www.diamondcab.com.hk
Founded Since:
2011
Social Entrepreneur: Doris Leung
Type of Innovation: Equity SE
SVhk Volunteer:
Joe Ngai, Timothy Ma, Mason Wu
Hi-light:
• 5 Cabs, and to expand 2-3 in 2013
• Taxi license owner, elderly home
groups as shareholders
• >35,000 orders fullfilled
• >1,000 wheelchair user members
• Cashflow breakeven in 2012
• International SE award in UK
• Diamond Cab Charity Tour
• Diamond Cab Advertising
• Diamond Sedan Chair Competition
• Expansion with Impact Investing
Trust Fund in 2013
Innovating Social Change
High Quality Barrier Free Taxi Service …
http://www.youtube.com/watch?v=2HwkMG1FS3Q
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30. Diamond Cab Operations
DC is an operations company that rents taxi licenses, engages selfemployed drivers and outsources its call centre
Call Center
(8 Staff)
Booking or
Cancelling Cabs
Media Exposure
Promotion
Passengers
Arranging Cabs
Allocating
Orders
Outsourcing Fee
Daily Rent
Drivers
(13)
Lease cabs
Fuel Cost
Gasoline
Suppliers
Marketing Clients
Sponsors
Vendors
Media
Strategic Partners
Sponsorship &
Advertising fees
Diamond Cab
office
(4 Staff)
Cost
Lease
Taxi Licenses
Taxi License
Owners (2)
Monthly
Rent
Garages and
Parking Venues
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31. Diamond Cab Partnerships
Strategic partnership across Diamond Cab’s supply Chain
Nursing Homes:
License owner:
Cab Manufacturer and Agent:
Call Center Supplier:
We combined the
demand of wheelchair
bound passengers and
the supply of taxi
operation tools for
sustainable business
development of barrierfree taxi service.
Insurance Supplier:
Gasoline Supplier:
NGO:
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32. CASE: Diamond Cab
?
!
Lack of point-to-point transportation
for wheelchair users in HK
24-hour branded barrier-free taxi
service with booking through a call
centre
Inspire
Invent
Invest
Incubate
Innovating Social Change
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33. Marketing Initiatives
DC complements its revenues via marketing initiatives and advertising
Diamond Sedan Competition 2012,
old style sedan transformed into
new tool for barrier-free tourism.
Race tailor made for wheelchair passengers.
Barrier-free Dining Coupon Promotion with
Fairwood fast food chain stores in 2011,
Cosplay as Waitress to serve mom in Media Event.
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35. Change out of chaos.
Invent: new ideas
Innovating Social Change
36. Dialogue in the Dark: Tailored Support
Dialogue in the Dark
Enlightening with Darkness
Social franchise imported
from Germany, HK business
broken even in one year.
Social Need:
Marginalization of people with
disabilities.
Social Mission:
Dark experiential exhibition
and other ‘dark’ products.
SVhk’s Role
Institutional Investor
Volunteers with retail and
theme park experiences
Social marketing support
by strong PR/Media network
Innovating Social Change
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37. Concert in the Dark: Social Innovation
Concert in the Dark
Pure Music Experience
Magnified DiDhk’s mission
with ‘mainstream’ concert
event, high awareness and
business momentum created.
Achievements
Co-produced by pop singers
and visually impaired
Almost 300 media coverage
in last 2 years
More than 4,000 audiences
HKMA Marketing Award
SVhk’s Role
Innovative idea generation
Overall project management
Line up key partners
Sustain as a new venture
Innovating Social Change
http://www.youtube.com/watch?v=rmlyl2ve-WA
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38. Change out of chaos.
Incubate: new ventures
Innovating Social Change
39. Green Monday
Green Monday
Collaboration Platform of Meatfree
Monday to Reduce Carbon Footprint
www.greenmonday.org.hk
Founded Since:
2012
Social Entrepreneur: David Yeung
Type of Innovation: Non-profit
SVhk Volunteer/ Team:
Polly Ho, Alvina Chan
Hi-light:
• Become a famous brand of
environmental protection group
• Tens of restaurant chains with
hundreds of outlets joined
• Covering 200 schools and to further
expand in Apr
• Corporate partners, media partners
• Obtained Roadshow Ecostar award
• Super Green Monday in Apr 22
Innovating Social Change
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42. 愛地球 Go Green Monday
4.22 全城無綠不歡
2013.04.09 – North Pole Marathon
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Private & Confidential. Not for reproduction or disclosure without the express written consent of Green Monday
43. Private & Confidential. Not for reproduction or disclosure without the express written consent of Green Monday
45. Change out of chaos.
Invest: new capital
Innovating Social Change
46. CASE: LightBe Affordable Housing
?
!
Poverty related to housing issue and
inadequate living space
Affordable housing with decent
living environment and co-leasing
Inspire
Invent
Invest
Incubate
Innovating Social Change
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47. LightBe Social Realty
NEW
LightBe Social Realty
First Affordable Housing Initiative
to Alleviate Poverty of SingleParent Family
www.lightbe.hk
Founded Since:
Social Entrepreneur:
Type of Innovation:
SVhk Volunteer:
2013
Ricky Yu
Equity SE
Laurence Li
Hi-light:
• 1 pilot flat with 2 more in pipeline
• 3 families performed good result
after moving in Light Home
• A new model of poverty alleviation
• Partnership with NGOs, PolyU,
Professional volunteers etc
Innovating Social Change
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48. The New Social Photosynthesis Equation
Light
Chlorophyll
Impact Investor
Provide apartments are
NOT just profit-driven now
Reorganize social capital
Oxygen
Single parents can breath again
in positive environment
+
NGO Partners & Angel Families
Nurture growth
an
Venture
Transform resources
into useful ingredient
Private & Confidential
Glucose
Living improved and nutrients
can accumulate for growth
