3. Diversity Ethnicity & Faith Work/Life Balance Gender Disability Sexual Orientation Age
4. The Move Towards Diversity Cultural Shift Grudging acceptance Minimum legal compliance Equal Opportunities Respect for every individual’s contribution Diversity Remove harassment and discrimination Challenge attitudes
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11. Personal Iceberg Behaviour Communication Beliefs Attitudes Experiences Values Perceptions Prejudices Stereotypes Experiences
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13. Attitude Cycle My Attitude Your Attitude Your Behaviour My Behaviour