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How do you communicate? Ramesh Hariharan [email_address]
It is not what you say, it is how you say it… Overall aspects Specific KPO related   “The more virtual the organization, the more important the personal contacts”
How do you communicate? ,[object Object],[object Object],[object Object],[object Object],[object Object]
We can communicate well ,[object Object],[object Object]
Your eyes say it all… ,[object Object],[object Object],[object Object],[object Object]
Watch your body posture ,[object Object],[object Object]
Watch your body posture Has the bus conductor given you due respect?
Body Posture ,[object Object]
Body Posture Are people walking from opposite direction giving you way?
Don’t turn your body away ,[object Object]
Don’t turn your body away To an extent you can understand if the other person is interested –  body language
Distance impacts communication ,[object Object]
Assert yourself in your space ,[object Object]
Have the right facial expression ,[object Object],[object Object],[object Object],[object Object]
Gestures are important ,[object Object],[object Object]
What does your tone sound like? ,[object Object],[object Object]
How is your volume? ,[object Object],[object Object],[object Object]
Are you fluent? ,[object Object],[object Object],[object Object]
Are you dressed well? ,[object Object],[object Object],[object Object]
Just be comfortable ,[object Object]
What do you see in the mirror? ,[object Object],[object Object],[object Object],[object Object]
Develop a confident aura ,[object Object],[object Object],[object Object],[object Object],[object Object]
Change the way you communicate Communication is a learnt behavior. So, start learning today.
Virtual communication Specific KPO related ,[object Object]
Pre-empting issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
When to reply ,[object Object],[object Object],[object Object],[object Object]
When to chase? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Do’s and Don’ts ,[object Object],[object Object],[object Object],[object Object]
Phone should not ring for more than 3 rings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
When to send outputs? ,[object Object],[object Object],[object Object],[object Object]
Suggestions ,[object Object],[object Object],[object Object]

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Communication

  • 1. How do you communicate? Ramesh Hariharan [email_address]
  • 2. It is not what you say, it is how you say it… Overall aspects Specific KPO related “The more virtual the organization, the more important the personal contacts”
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Watch your body posture Has the bus conductor given you due respect?
  • 8.
  • 9. Body Posture Are people walking from opposite direction giving you way?
  • 10.
  • 11. Don’t turn your body away To an extent you can understand if the other person is interested – body language
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Change the way you communicate Communication is a learnt behavior. So, start learning today.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.