Headquartered in Bangkok, Thailand, RMA Group is a global company which employs over 8000 people and has an operational presence in over 21 countries. RMA provides customer-driven, tailored solutions in automotive, infrastructure, engineering, financial services and food service sectors for customers in emerging markets through to fully developed markets. For over 25 years, RMA has provided unequalled service in these areas, bringing innovation, integrity and enduring partnerships to support the needs of its clients worldwide.

1. AN INTRODUCTION TO RMA GROUP

2. TABLE OF CONTENT
MEET RMA..........................................................
WHO WE ARE .....................................................
RMA WORLD PRESENCE......................................
MILESTONES........................................................
THE RMA CULTURE..............................................
RMA VALUES......................................................
2
5
3
7
9
10

3. Over 25 years our presence in developing and emerging markets has
grown significantly. We are differentiated from our competitors in our
ability to respond to service and support needs after the product has been
delivered…particularly important where basic infrastructure services like
power and communications are often wanting.
We continue to perfect our transportation, fleet and purpose-built vehicle
capabilities, while placing added importance on power generation, heavy
equipment, and communications projects … these infrastructure needs all
go hand-in-hand.
Most significantly, we have placed major emphasis on our support networks,
investing in systems, people and technologies to meet customer after-sale
requirements. RMA’s supply chain capabilities and support mechanisms are
every bit as important as the quality and reliability of the products we sell.
Superior products and exceptional service will continue to be the
distinguishing aspects of RMA in all the markets we serve. Agility,
commitment and attitude will always be part of our approach.”
Kevin Whitcraft
Group Chief Executive Officer
MEET RMA2

4. WHO WE ARE
RMA supplies infrastructure projects in the areas of
general construction, road building, public utility
projects, telecommunication and power generation.
RMA partners in infrastructure solutions include such
leading names as JCB, Dressta, Terex, John Deere,
Shantui, Himoinsa, SDMO, and Kohler.
Heavy Equipment
RMA delivers advanced product and service solutions
to clients in the construction, materials handling,
waste management, mining, agriculture and forestry
industries.
Power Generation
RMA designs and supplies power systems and vital
backup sources serving system-critical installations
like airports, hospitals and telecoms stations. RMA is
also a remote area specialist, delivering and servicing
power support systems on construction sites in
difficult-to-access areas and for communities in distress.
Facilities Management
RMA offers Total Facility Management (TFM) solutions
for building maintenance, cleaning, washroom hygiene,
waste management, pest management, gardening,
inventory & audit, security personnel, electronic
security, labor supply and catering.
Headquartered in Bangkok, Thailand, RMA Group is a global
company which employs over 8,000 people and has an
operational presence in over 21 countries.
RMA provides customer-driven, tailored solutions in
automotive, infrastructure, engineering, financial services
and hospitality sectors for customers in emerging markets
through to fully developed markets.
For over 25 years, RMA has provided unequalled service in
these areas, bringing innovation, integrity and enduring
partnerships to support the needs of its clients worldwide.
RMA is the first-choice partner to some of the world’s
leading automotive brands, including Ford, Jaguar
Land Rover, Mazda, GM, TATA and Mercedes Benz.
Its expertise in establishing dealer and servicing
networks in emerging markets right through to fully
developed markets is unparalleled, with many
markets managed entirely by RMA on behalf of
manufacturers it represents. RMA’s commercial
automotive offering covers vehicle retail, distribution,
aftersales, fleet solutions, vehicle rental and finance
solutions.
RMA is also a world-leading provider of light and
heavy duty vehicles, purpose-built vehicles and fleet
solutions to a diverse global customer base. Its
modified vehicle solutions are used extensively by
industrial and commercial operators, such as in the
mining, oil and gas sectors, as well as by governments,
militaries and non-governmental organizations
worldwide.
RMA is an ISO9001 and ISO14001 accredited company,
a Ford Qualified Vehicle Modifier (QVM) and Jaguar
Land Rover’s “Approved Vehicle Modifier” (AVM).
WHAT WE DO
AUTOMOTIVE INFRASTRUCTURE
WHO WE ARE 3

5. RMA is developing food & beverage franchises across
South East Asia, operating popular international
brands such as The Pizza Company, Swensen’s, Dairy
Queen, Costa Coffee and Subway.
The group also manages restaurants within
international airports concessions. With over
80 outlets throughout Singapore, Thailand, Cambodia,
Laos and Myanmar, RMA continues to expand rapidly
and envisions becoming a leading multiple food
franchise operator in the region.
RMA meets the personal and commercial needs of
customers across a range of business sectors,
supporting cash flow management and business
growth. Trusted for over 25 years, RMA is known for
dependability and high service standards, helping
customers achieve personal and organizational
enrichment with tailored vehicle and equipment
solutions.
RMA Financing Solutions:
• Leasing
• Hire purchase
• Instalment sale
• Fleet leasing solutions
• Integrated world-insurance coverage
RMA provides a range of Engineering Solutions to the
commercial and government sectors.
Electrical, Mechanical & Power Services
Engineering services for commercial and industrial
building projects, government facilities and public
utilities. The company offers complete engineering
contracting and installation services relating to
mechanical & electrical (M&E) building solutions,
power supply & transmission, data management and
security systems.
Oil & Gas Services
Consulting, engineering, maintenance, safety
management and contract operations for the oil & gas
industry, with a specialty in offshore terminals &
pipelines
Consulting Engineering
Advisory services and technical assistance for planning
engineering, capacity building and policy formulation
in the urban sector in developing countries and
transitional economies
Managed Contract Services
Support services to field operations, training programs,
maintenance and service contracts, energy efficiency
programs and security models
ENGINEERING SOLUTIONS HOSPITALITY FINANCIAL SERVICES
WHO WE ARE4

6. RMA WORLD PRESENCE
RMA is present in six regions – Africa, the Americas, Asia Pacific, Central Asia, Europe and the Middle East
– and in over 21 countries.
RMA global distribution, logistics, service and support networks are second to none – not only in reach,
but also in the quality of response to customer need. There are automotive conversion facilities in seven
countries and parts & distribution facilities in two of the world’s largest free ports - Laem Chabang (Thailand)
and Jebel Ali (Dubai) - and in Guildford (United Kingdom).
RMA
WORLD PRESENCE 5

7. ASIA PACIFIC
China
Vietnam
Laos
Thailand
Cambodia
Myanmar
Singapore
Indonesia
AUSTRALIA
CENTRAL ASIA
Kazakhstan
Afghanistan
MIDDLE EAST
UAE
AFRICA
Kenya
South Sudan
South Africa
Liberia
EUROPE
United Kingdom
Germany
Turkey
AMERICAS
USA
Haiti
RMA
WORLD PRESENCE6

8. MILESTONES
RMA started life as
a trading company
focused primarily
on the greater
Mekong region.
The RMA story
really began when
purchasing
Rochester Midland’s
regional
pharmaceutical
distribution office,
creating Rochester
Midland Asia – or
RMA, as it is still
known today.
RMA became
a Ford dealer
in Cambodia
in ’97, and to
this day it
continues to
represent Ford
Motor
Company in
many markets
worldwide.
Ford designated
RMA as a global
distributor to
the Aid and
Development
sector,
representative
of its expertise
in automotive
distribution and
in providing
quality
modifications
which are
harmonized with
OEM vehicles.
RMA’s early success in regional
distribution enabled it to
compete for world-class brands
seeking representation in the
region. Ingersoll-Rand, 3M,
SDMO and Jeep Chrysler were
examples of the large
companies represented
by RMA in its first decade of
operation. This lead to the
development of RMA’s
footprint in Asia, with
offices in Cambodia, Laos,
Myanmar and East Timor.
RMA began
operations in
Afghanistan –
one of the
country’s true
“modern history
pioneers,” and
establishing
itself as a trusted
partner in
post-conflict and
emerging markets.
RMA became Ford’s only
Qualified Vehicle Modifier
in Asia Pacific, as it
simultaneously set about
growing its operations in
Afghanistan and into West
and South Africa. RMA
was awarded Equipment
Maintenance and
Apprenticeship Service
Program (EMAS) in
Afghanistan by the US
Army.
RMA acquired Guava
International to
manage the Land Rover
dealership network,
expanding to 28
markets spanning
from Central Europe
to Asia.
GM, Mazda, JCB and
Tata brands were
added to RMA’s
network operations,
making it a genuine
world-leading partner
to the global
automotive sector.
RMA Indonesia
began serving
customers from
offices in Jakarta,
offering products
and services to the
mining and oil & gas
sectors, government
fleets and NGO
groups across the
country.
RMA also opened an
office in Turkey to
manage contracts for
Ford Cargo trucks and
Ford Transit vans and
buses with Ford
Otosan.
RMA became the
authorized distributor for
Ford and Land Rover in
Kazakhstan.
The company also added
value to its product and
service offering by
extending its Ford
Qualified Vehicle Modifier
program to its Indonesian
and South African facilities.
RMA quickly grew to
encompass four new
divisions - Engineering,
Construction, Automotive,
Trading & Logistics.
RMA’s production capacity
increased dramatically in
Thailand as well as
expanding with a new
facility in South Africa.
1986 Early to mid 90’s 1997 2002 2004 2005 2007 2008 2009
MILESTONES 7

9. RMA opened its first
office in Hanoi, Vietnam,
representing the world’s
premier heavy
equipment brand, JCB.
RMA was also appointed
as the authorized dealer
for SDMO power
generators and JCB
heavy equipment in
Kazakhstan.
RMA acquired BINZ as part of an initiative to expand its specialist modified vehicle offering.
BINZ produces world-class emergency, rescue and command conversions based on popular
vehicle models.
Guava International was appointed
the global Aid & Project distributor
for Land Rover, assuming responsibility
for an additional 34 markets in Africa,
and bringing the total number of
countries under management
worldwide to 62.
RMA diversified its operations in
Thailand, Vietnam and Cambodia
with the acquisition of the Comin
Group of Companies, adding
engineering services and facilities
management to the Group’s
capabilities.
Other acquisitions included Urban Solutions BV (a Netherlands based company providing
advisory services and technical assistance for planning & engineering in the urban sector);
Marsol International Limited (based in the UAE, Marsol provides specialized solutions to Oil &
Gas clients); Indochina Assess Limited (which operates the Foreign Correspondents’ Club of
Cambodia restaurants and hotels in Phnom Penh and Siem Reap).
30,000
In an amazing year for RMA, 2013 also witnessed the
company open a Ford 3S (Sales, Service, Spares)
dealership in Bangkok, the appointment of Capital
Automotive as Ford’s authorized dealer in Myanmar,
Costa Coffee arriving in Thailand courtesy of RMA, the
appointment of RMA by Terex as its distributor for Laos,
and finally, RMA adding AVIS car rental in Laos and
Cambodia to its operations.
RMA also acquired Minecorp, which has focus on manufacturing and installing fleet safety
products for vehicles used in the resources, civil and commercial industries.
RMA has been appointed as the
authorized distributor of Jaguar Land
Rover in Myanmar and Cambodia.
On the hospitality side, the first
Costa Coffee store opened in
Yangon, Myanmar.
Broadening its food retail
product mix, RMA Group
acquired Palms Food
International, which
operates 15 restaurants
in Changi international
airport (Singapore) spread
over two food galleries
and nine standalone
outlets.
RMA was proud to also
announce new authorized
dealer appointments –
RMA Afghanistan for GM/
Chevrolet, and RMA Kenya
for Jaguar Land Rover.
The number of vehicles delivered
to the Afghan National Security
Forces by RMA passed 30,000 since
the first contract was awarded by the
US Army in 2004.
In Cambodia, RMA also signed a
deal with Dairy Queen, expanding
its retail and distribution expertise
into an exciting new direction.
2010 2011 2012 2013 2014
MILESTONES8

10. THE RMA CULTURE
The RMA culture is entrepreneurial, fast paced, challenging, respectful, fun, professional
and highly customer-focused. The company actively looks for people who thrive in this
kind of environment and share these work ethics and values, and RMA always recognizes
and rewards contributions consistent with them. People drive RMA’s business, its growth
and success, and so it relies on the character, skills, attributes and energy of each person,
and will take these factors into account in making employment decisions.
Hard work, dedication to excellence and ultimately the satisfaction of a “job well done”
is how the RMA culture can be defined.
Careers at RMA
in these business sectors
• Automotive & Related Services
• Construction
• Extractive Industries – Mining,
Oil & Gas
• Telecommunication
• Transportation
• Power Generation
• Hospitality
What RMA Offers
RMA is a high-growth company serving a broad range of industries. It is a service solution
company the success of which has been crafted through innovation, responsiveness and
commitment to its customers and their success.
RMA works in pioneering environments. The work is challenging, exciting and fast-moving.
RMA’s success relies on imagination, technology and engineering solutions combined with decision-making
and sound judgement its people bring to business every day.
For new candidates who are up to the challenge and want the sense of achievement that comes in these
endeavours, then RMA is the place to excel.
in these functional areas
• Engineering and Construction
• Information Technology
• Sales & Marketing
• Supply Chain and Logistics
• Warehouse Management
• Research & Development
• Accounting and Finance
• Human Resource
THE RMA CULTURE 9

11. RMA VALUES
From its early days in complex and emerging markets, RMA has understood
that to be relevant to customers it must deliver products and service solutions
imagined out of necessity - and to do it better. The value of Innovation has
become an underlying concept in the RMA approach to meeting customer
needs.
INNOVATION
RMA thrives on delivering creative solutions, tailored to suit specific customer
requirements.
To maintain business over time, RMA understands that customers want a
long-term partner to support them, be committed to the business relationship
and be reliable. Integrity is important and evident in everything RMA does.
INTEGRITY
RMA always strives for the best for its customers. Whatever it does is done
right, and without compromise.
For its customers to grow and thrive, they need product solutions and
partnerships that can survive the most difficult times and conditions. There is
power in endurance, and RMA clients grow in partnership with the company.
ENDURANCE
RMA continually invests for the long term - in its businesses, in its partnerships
with customers and in the durability of products and solutions.
Our Strategic Partners Worldwide
RMA VALUES10
Automotive
Infrastructure
HOSPITALITY
Accreditation
LAND ROVER APPROVED VEHICLE MODIFIER

12. Contact Details
Email: inquiries@rmagroup.net
www.rmagroup.net
facebook.com/RMAGroup linkedin.com/company/rma-group twitter.com/rmagroup