SlideShare une entreprise Scribd logo
1  sur  46
Télécharger pour lire hors ligne
FAN-­‐POWERED	
  MEDIA:
AUDIENCE	
  AS	
  ENGAGEMENT	
  ENGINE
11/6/13

Nick	
  DeMar:no,	
  President	
  -­‐	
  Nick	
  DeMar:no	
  Consul:ng
Business	
  Development,	
  Theatrics.com	
  
Nick@theatrics.com
@nickdemar:no	
  @theatrics

I’m	
  Nick	
  DeMar.no,	
  a	
  consultant	
  in	
  media	
  &	
  technology,	
  today	
  represen.ng	
  my	
  client	
  Theatrics.com,	
  a	
  collabora.ve	
  storytelling	
  pla@orm	
  that	
  
invites	
  fans	
  to	
  co-­‐create	
  content.	
  This	
  fan-­‐powered	
  model	
  for	
  content	
  leverages	
  many	
  of	
  the	
  trends	
  we	
  see	
  in	
  the	
  industry	
  –	
  a	
  kind	
  of	
  rethinking	
  
of	
  what	
  a	
  “ TV	
  show”	
  actually	
  is	
  in	
  the	
  context	
  of	
  its	
  audience.	
  You	
  can	
  learn	
  more	
  about	
  me	
  and	
  my	
  consul.ng	
  prac.ce	
  at	
  hJp://
www.nickdemar.no.net	
  and	
  try	
  the	
  Theatrics	
  pla@orm	
  for	
  yourself	
  at	
  hJp://www.theatrics.com
THE	
  ERA	
  OF	
  FAN-­‐CENTRIC	
  MEDIA
• Fans	
  have	
  the	
  desire	
  &	
  means	
  to	
  engage	
  others
–
–
–
–
–
–

Show	
  is	
  hub	
  for	
  vast	
  fan	
  networks
Shareable	
  and	
  viral	
  across	
  the	
  social	
  graph
Authorized	
  and	
  unofficial	
  plaRorms
Content	
  takes	
  many	
  forms	
  &	
  depth
User-­‐generated	
  content	
  –	
  deep,	
  deep	
  engagement
Deriva:ve	
  UGC	
  –	
  the	
  ul:mate	
  fandom

• Important	
  lens	
  to	
  view	
  audience	
  -­‐	
  Fanthropology
–
–
–
–

Ac:ve	
  (10%)	
  vs	
  Inac:ve	
  (90%)	
  Fans
Fans	
  /	
  Superfans	
  /	
  Ambassadors
Curators	
  /	
  Collectors	
  /	
  Producers
Fan	
  engagement	
  &	
  content	
  is	
  part	
  of	
  the	
  TV	
  experience

My	
  hypothesis	
  today	
  is	
  the	
  “Era	
  of	
  Fan-­‐centric	
  Media.”	
  As	
  the	
  mobile/social/networked	
  web	
  has	
  become	
  ubiquitous,	
  fans	
  now	
  have	
  both	
  the	
  
means	
  (and	
  the	
  desire)	
  to	
  engage	
  with	
  each	
  other	
  about	
  the	
  things	
  they	
  are	
  passionate	
  about	
  –	
  especially	
  popular	
  TV	
  shows.	
  The	
  result	
  is	
  that	
  
TV	
  shows	
  are	
  essen.ally	
  the	
  hub	
  of	
  a	
  vast	
  fan	
  network	
  which	
  enables	
  massive	
  sharing	
  and	
  content	
  interconnec.on	
  across	
  the	
  web.	
  This	
  is	
  for	
  
both	
  official	
  web	
  proper.es	
  from	
  the	
  TV	
  show	
  and	
  network,	
  but	
  much	
  more	
  these	
  days	
  on	
  unofficial	
  sites.	
  Experts	
  like	
  Kris	
  Longfield	
  
(@fanthropologist	
  on	
  TwiJer)	
  segment	
  the	
  audience	
  by	
  ac.ve	
  vs	
  inac.ve.	
  There	
  are	
  superfans	
  and	
  ambassadors,	
  and	
  they	
  tend	
  to	
  curate,	
  
collect	
  and	
  produce,	
  depending	
  upon	
  where	
  on	
  the	
  spectrum	
  of	
  fan	
  engagement	
  they	
  fall.
THE	
  INFLUENCE	
  OF	
  FANS
• Fan	
  content	
  is	
  fragmented
– Many	
  pla@orms,	
  owners,	
  metrics
– Engagement	
  metrics	
  is	
  a	
  start
– Quan.ta.ve	
  vs.	
  Qualita.ve
– Superfans	
  as	
  Influencers

• Mone.za.on	
  is	
  fragmented
– Many	
  players	
  seeking	
  to	
  exploit	
  the	
  fans

• Unified	
  measurement	
  is	
  a	
  pain	
  point
Whereas	
  once	
  we	
  were	
  an	
  “audience”	
  that	
  was	
  passively	
  consuming	
  what	
  others	
  provided,	
  we	
  now	
  have	
  a	
  very	
  different	
  engagement	
  model	
  
with	
  fans	
  who	
  demand	
  the	
  chance	
  to	
  leave	
  their	
  mark	
  on	
  the	
  story	
  universes	
  they	
  love,	
  not	
  only	
  via	
  opportuni.es	
  enabled	
  by	
  the	
  distributors	
  
and	
  creators,	
  but	
  en.rely	
  on	
  their	
  own.	
  There	
  are	
  many	
  pla@orms	
  out	
  there	
  seeking	
  to	
  tap	
  into	
  this	
  frenzy	
  of	
  fan-­‐engagement	
  demand,	
  and	
  as	
  a	
  
result,	
  there	
  are	
  many	
  different	
  touchpoints	
  and	
  ways	
  of	
  measuring	
  this	
  engagement.	
  We	
  see	
  major	
  pla@orms	
  offering	
  “Engagement	
  Rates”	
  and	
  
other	
  metrics	
  (hJp://simplymeasured.com/blog/2013/08/14/facebook-­‐metrics-­‐defined-­‐engagement-­‐rate/)	
  but	
  the	
  places	
  that	
  need	
  to	
  be	
  
measured,	
  and	
  therefore	
  the	
  mone.za.on	
  opportuni.es	
  are	
  fragmented	
  and	
  frequently	
  unmeasured.	
  This	
  is	
  a	
  pain	
  point	
  that	
  somebody	
  will	
  
solve,	
  and	
  when	
  they	
  do,	
  fan	
  engagement	
  will	
  enter	
  the	
  mainstream.
THE	
  JOURNEY	
  OF	
  A	
  FAN	
  –	
  WALKING	
  DEAD

AMC’s	
  Walking	
  Dead	
  is	
  an	
  iconic	
  show,	
  now	
  in	
  its	
  fihh	
  season.	
  I’d	
  like	
  to	
  use	
  the	
  show	
  as	
  an	
  example	
  of	
  the	
  fan’s	
  journey	
  of	
  engagement	
  in	
  the	
  
story	
  world	
  created	
  by	
  a	
  contemporary	
  (and	
  very	
  popular)	
  television	
  series.	
  Note:	
  the	
  image	
  I’ve	
  selected	
  is	
  not	
  on	
  a	
  TV	
  set,	
  but	
  a	
  computer	
  
screen.	
  So	
  from	
  the	
  outset,	
  the	
  linear	
  TV	
  series	
  is	
  now	
  rou.nely	
  being	
  consumed	
  across	
  a	
  variety	
  of	
  screens.	
  And	
  it’s	
  digital.	
  This	
  is	
  our	
  star.ng	
  
point	
  for	
  fan	
  engagement.	
  (For	
  a	
  deeper	
  dive	
  into	
  the	
  marke.ng	
  world	
  of	
  Walking	
  Dead,	
  check	
  out	
  this	
  panel	
  from	
  the	
  PGA’s	
  “Produced	
  by”	
  
Conference	
  hJp://youtu.be/de5hfc7JSs0	
  ..	
  Thanks	
  to	
  Nicholas	
  DeWolff.
 OFFICIAL:	
  WEBSITE

Every	
  program	
  and	
  network	
  now	
  has	
  a	
  website,	
  and	
  like	
  this	
  one	
  from	
  AMC,	
  shows	
  can	
  be	
  streamed	
  in	
  their	
  en.rety	
  on	
  whatever	
  device	
  is	
  used	
  
to	
  access	
  the	
  Internet.	
  In	
  addi.on,	
  the	
  site	
  offers	
  the	
  kind	
  of	
  bonus	
  materials	
  we	
  used	
  to	
  see	
  on	
  DVDs	
  –	
  video	
  extras,	
  etc....
OH	
  YES,	
  AND	
  SHOPPING	
  TOO

...	
  And	
  of	
  course,	
  swag	
  and	
  products,	
  including	
  the	
  DVDs	
  of	
  prior	
  seasons,	
  game	
  and	
  much	
  more.	
  The	
  most	
  successful	
  mul.-­‐season	
  shows	
  offer	
  
a	
  wide	
  range	
  of	
  merchandise.	
  I’m	
  a	
  fan	
  of	
  Sons	
  of	
  Anarchy	
  and	
  their	
  story	
  is	
  a	
  full	
  retail	
  experience,	
  for	
  example.	
  
AMC	
  BLOG	
  (	
  AND	
  FAN	
  COMMENTS)

Like	
  most	
  websites,	
  the	
  official	
  AMC	
  site	
  offes	
  a	
  blog	
  with	
  produc.on	
  .dbits	
  and	
  the	
  like,	
  and	
  fan	
  comments.	
  Fans	
  use	
  this	
  forum	
  to	
  express	
  
their	
  opinions,	
  and	
  also	
  to	
  give	
  direct	
  feedback	
  to	
  the	
  produc.on	
  team	
  and	
  the	
  network.	
  Once	
  was	
  a	
  .me	
  when	
  TV	
  did	
  not	
  like	
  fans	
  who	
  talked	
  
back.	
  Now	
  they	
  enable	
  it.	
  
FAN	
  FICTION	
  SITES

Popular	
  fic.onal	
  worlds	
  like	
  Walking	
  Dead	
  s.mulate	
  fans	
  to	
  create	
  their	
  own	
  fic.onal	
  extensions	
  that	
  are	
  inspired	
  by	
  the	
  story	
  world.	
  Fans	
  
create	
  their	
  own	
  characters	
  who	
  co-­‐inhabit	
  the	
  world	
  with	
  characters	
  from	
  the	
  ‘canon’	
  as	
  well	
  as	
  to	
  spin	
  out	
  subplots,	
  back	
  stories	
  and	
  much	
  
more.	
  hJp://www.fanfic.on.net/tv/Walking-­‐Dead/	
  
FAN	
  FICTION	
  SITE

Hdere’s	
  a	
  fan	
  fic.on	
  site	
  completely	
  devoted	
  to	
  The	
  Walking	
  Dead:	
  hJp://www.walkingdeadfanfic.on.com/
FAN	
  FICTION	
  -­‐	
  WATTPAD

WaJpad	
  is	
  a	
  publishing	
  pla@orm	
  in	
  which	
  authors	
  connect	
  with	
  their	
  readers	
  and	
  in	
  some	
  cases	
  co	
  create.	
  Here’s	
  how	
  one	
  author/fan	
  of	
  TWD	
  
uses	
  the	
  pla@orm.	
  hJp://www.waJpad.com/story/4180042-­‐something-­‐to-­‐live-­‐for-­‐the-­‐walking-­‐dead-­‐fanfic.on
WALKING	
  DEAD	
  FAN	
  LOCATION	
  BLOG

There	
  are	
  many	
  fan-­‐created	
  blogs,	
  too	
  numerous	
  to	
  include	
  in	
  this	
  presenta.on.	
  I	
  like	
  this	
  one,	
  completely	
  devoted	
  to	
  the	
  loca.ons	
  used	
  in	
  the	
  
TV	
  series.	
  hJp://walkingdeadloca.ons.com/	
  You	
  can	
  see	
  in	
  the	
  menu	
  that	
  the	
  authors	
  of	
  the	
  blog	
  solicit	
  help	
  from	
  readers	
  to	
  help	
  build	
  the	
  
database	
  of	
  loca.ons	
  which	
  other	
  fans	
  can	
  then	
  access	
  on	
  the	
  site,	
  as	
  well	
  as	
  links	
  to	
  many	
  many	
  other	
  fan-­‐type	
  sites.	
  
UNOFFICIAL	
  RECAP	
  BLOG

Recap	
  sites	
  are	
  also	
  endemic	
  on	
  the	
  web	
  –	
  the	
  audience	
  interested	
  in	
  reading	
  summaries	
  of	
  recently	
  aired	
  episodes	
  may	
  include	
  folks	
  who	
  don’t	
  
want	
  but	
  want	
  to	
  know	
  more,	
  but	
  typically,	
  they	
  are	
  viewers	
  who	
  have	
  already	
  watched	
  the	
  episode,	
  but	
  want	
  to	
  make	
  sure	
  they	
  got	
  everything.	
  
Unlike	
  short	
  tweets	
  or	
  comments,	
  the	
  recap	
  blogs,	
  which	
  include	
  many	
  mainstream	
  publica.ons	
  like	
  Entertainment	
  Weekly,	
  offer	
  a	
  voice,	
  a	
  
point	
  of	
  view,	
  indeed,	
  a	
  review	
  of	
  sorts,	
  ohen	
  on	
  a	
  very	
  granular	
  level.	
  We	
  live	
  in	
  an	
  age	
  where,	
  indeed,	
  everyone	
  is	
  a	
  cri.c.	
  
OFFICIAL:	
  SECOND	
  SCREEN	
  APP

Throughout	
  this	
  conference	
  weve	
  discussed	
  the	
  rise	
  and	
  evolu.on	
  of	
  so-­‐called	
  Second	
  Screen	
  apps,	
  and	
  AMC	
  offer	
  one	
  for	
  The	
  Walking	
  Dead	
  as	
  
it	
  does	
  for	
  most	
  of	
  its	
  programming.	
  The	
  audio	
  of	
  an	
  episode	
  being	
  played	
  (live,	
  DVR,	
  DVD)	
  is	
  detected	
  by	
  the	
  tablet	
  or	
  other	
  mobile	
  device	
  
running	
  the	
  app	
  and	
  generate	
  ancillary	
  content	
  in	
  real	
  .me	
  for	
  the	
  user.	
  Many	
  commercial	
  broadcasters	
  like	
  this	
  approach	
  because	
  it	
  provides	
  
content	
  for	
  their	
  superfans,	
  and	
  encourages	
  fans	
  to	
  sit	
  through	
  the	
  commercials	
  or	
  otherwise	
  experience	
  marke.ng	
  messages	
  that	
  generate	
  
revenue.	
  Synchronized	
  content	
  is	
  also	
  being	
  delivered	
  via	
  broad-­‐based	
  second	
  screen	
  apps	
  like	
  Zeebox.
COMPANION	
  APP	
  –	
  U.K.

Second	
  screen	
  apps	
  are	
  typically	
  created	
  by	
  the	
  distributors,	
  and	
  so	
  we	
  see	
  en.rely	
  new	
  companion	
  apps	
  for	
  The	
  Walking	
  Dead	
  for	
  interna.onal	
  
markets	
  where	
  the	
  show	
  is	
  seen	
  on	
  other	
  channels.	
  Here’s	
  one	
  created	
  for	
  the	
  UK	
  broadcast	
  on	
  FX	
  Network	
  (owned	
  by	
  Fox),	
  and	
  created	
  by	
  Red	
  
Bee,	
  a	
  digital	
  agency,	
  hJp://www.redbeemedia.com/work/walking-­‐dead-­‐companion-­‐app
OFFICIAL:	
  FACEBOOK	
  PAGE

AMC	
  builds	
  and	
  operates	
  a	
  slew	
  of	
  des.na.ons	
  on	
  popular	
  social	
  media	
  pla@orms,	
  like	
  this	
  one	
  on	
  Facebook	
  hJps://www.facebook.com/
TheWalkingDeadAMC.
FAN-­‐CREATED	
  FACEBOOK	
  PAGES	
  

But	
  there	
  are	
  many	
  more	
  Walking	
  Dead	
  fan-­‐created	
  sites,	
  just	
  run	
  a	
  search	
  on	
  Facebook.	
  Here’s	
  one	
  devoted	
  to	
  “memes”	
  which	
  has	
  aJracted	
  
134,000	
  “Likes”.	
  hJps://www.facebook.com/walkingdeadmemes	
  The	
  fan-­‐powered	
  meme	
  phenomenon	
  is	
  all	
  over	
  the	
  web	
  for	
  shows	
  like	
  
Walking	
  Dead;	
  indeed,	
  this	
  creator	
  has	
  a	
  chat	
  room,	
  website	
  and	
  Tumblr	
  blog	
  extending	
  their	
  interest	
  in	
  TWD	
  meme.	
  A	
  meme	
  is	
  an	
  idea	
  that	
  
spreads	
  organically	
  through	
  the	
  culture,	
  ohen	
  sa.rical	
  or	
  outrageous.	
  A	
  more	
  formal	
  defini.on	
  is	
  here	
  at	
  Wikipedia:	
  hJp://en.wikipedia.org/
wiki/Meme
UNOFFICIAL	
  FACEBOOK	
  PAGES

This	
  is	
  just	
  one	
  page	
  of	
  my	
  Google	
  search	
  for	
  “Unofficial	
  Walking	
  Dead	
  Facebook	
  pages”.	
  There	
  are	
  351,000	
  results!
OFFICIAL:	
  TWITTER	
  ACCOUNT

@WalkingDead_AMC	
  is	
  the	
  official	
  TwiJer	
  account	
  from	
  the	
  network.	
  But	
  the	
  fan-­‐powered	
  use	
  of	
  this	
  popular	
  micro-­‐blogging	
  site	
  is	
  massive.	
  
OFFICIAL:	
  TWITTER	
  MARKETING

For	
  instance,	
  AMC	
  released	
  a	
  series	
  of	
  hashtags	
  like	
  this	
  one:	
  #oneleggedhershal	
  which	
  were	
  picked	
  up	
  and	
  used	
  by	
  fans.	
  Hashtags	
  enable	
  
anyone	
  to	
  foster	
  searchability	
  on	
  TwiJer	
  (and	
  now	
  across	
  the	
  web)	
  by	
  inven.ng	
  tags	
  that	
  others	
  use	
  in	
  their	
  posts.	
  
OFFICIAL:	
  TWITTER	
  MARKETING

This	
  AdWeek	
  story	
  details	
  another	
  hashtag-­‐driven	
  marke.ng	
  campaign	
  in	
  France.	
  hJp://www.adweek.com/adfreak/zombies-­‐swarm-­‐around-­‐
infected-­‐hashtag-­‐clever-­‐campaign-­‐walking-­‐dead-­‐147702
OFFICIAL:	
  INSTAGRAM

Other	
  official	
  TWD	
  social	
  pla@orm	
  sites	
  include	
  this	
  one	
  on	
  Instagram	
  hJp://instagram.com/amcthewalkingdead.	
  Naturally,	
  there	
  are	
  many	
  
more	
  unofficial	
  sites.	
  
OFFICIAL:	
  TUMBLR

Here’s	
  the	
  official	
  Tumblr	
  blog	
  for	
  the	
  series.	
  hJp://walkingdeadamc.tumblr.com/	
  (	
  launched	
  during	
  Season	
  4	
  in	
  the	
  US)
TUMBLR:	
  UNOFFICIAL

Tumblr	
  has	
  thousands	
  of	
  Walking	
  Dead	
  fan	
  blogs.	
  Being	
  Tumblr,	
  many	
  of	
  these	
  are	
  naughty.	
  
UNOFFICIAL:	
  PINTEREST

Here’s	
  a	
  fan	
  site	
  on	
  Pinterest.
CASUAL	
  GAMES	
  –	
  IOS	
  &	
  ANDROID

There	
  are	
  official	
  and	
  unofficial	
  casual	
  games	
  available	
  to	
  consumers	
  side-­‐by-­‐side	
  on	
  both	
  the	
  iOS	
  and	
  Android	
  app	
  stores.	
  
WALKING	
  DEAD	
  -­‐	
  GAMES

There	
  are	
  official	
  licensed	
  console	
  games	
  as	
  well,	
  like	
  this	
  ad	
  for	
  the	
  Ac.vision	
  release	
  for	
  the	
  X-­‐Box.	
  
FAN-­‐MADE	
  GAME	
  MOVIES	
  (MACHINIMA)

Fans	
  use	
  the	
  built-­‐in	
  video-­‐out	
  capture	
  capabili.es	
  of	
  the	
  game	
  engines	
  to	
  create	
  their	
  own	
  “movies”	
  set	
  inside	
  the	
  story	
  world.	
  They	
  can	
  add	
  
their	
  own	
  dialog	
  and	
  sub.tles,	
  edit	
  scenes	
  to	
  go	
  places	
  that	
  the	
  series	
  never	
  went.	
  This	
  “machinima’	
  phenomenon	
  I	
  massive	
  on	
  YouTube,	
  where	
  
this	
  example	
  was	
  found,	
  and	
  spawned	
  an	
  eponymous	
  network	
  as	
  well	
  (Machinima.com).	
  Note,	
  this	
  single	
  Walking	
  Dead	
  machinima	
  video	
  has	
  
amassed	
  1.14	
  million	
  view	
  and	
  17,000	
  “likes”..	
  And	
  of	
  course,	
  many	
  comments	
  in	
  the	
  thread	
  below	
  the	
  video.
OFFICIAL:	
  YOUTUBE	
  CHANNEL

AMC	
  offers	
  video	
  clips	
  on	
  its	
  official	
  YouTube	
  Channel.
FAN-­‐CREATED	
  YOUTUBE	
  CHANNELS

But	
  	
  fans	
  have	
  created	
  their	
  own	
  channels	
  that	
  riff	
  on	
  The	
  Walking	
  Dead,	
  ohen,	
  like	
  this	
  one,	
  blatantly	
  ripping	
  off	
  the	
  video	
  of	
  the	
  show	
  to	
  
create	
  “mash-­‐ups”	
  that	
  are,	
  in	
  essence,	
  fully	
  viewable	
  deriva.ve	
  works.	
  Once	
  upon	
  a	
  .me,	
  AMC	
  fought	
  fan	
  mash-­‐up	
  and	
  expropria.on	
  (in	
  the	
  
first	
  season	
  of	
  Mad	
  Men).	
  Now,	
  they	
  and	
  other	
  broadcasters	
  understand	
  that	
  this	
  of	
  fan	
  crea.vity	
  spreads	
  the	
  value	
  of	
  the	
  core	
  brand	
  very	
  
effec.vely.	
  	
  This	
  channel	
  replaces	
  dialog	
  with	
  “bad	
  lip	
  reading”	
  –	
  essen.ally	
  new	
  dialog.	
  This	
  single	
  video	
  example	
  has	
  12	
  million	
  views,	
  
exceeding	
  the	
  primary	
  show’s	
  ra.ng.
WALKING	
  DEAD	
  -­‐	
  TORRENTS

Every	
  broadcaster	
  lives	
  with	
  piracy	
  and	
  the	
  peer-­‐to-­‐peer	
  networks,	
  called	
  Torrents,	
  offer	
  a	
  way	
  for	
  fans	
  to	
  easily	
  find,	
  download,	
  watch	
  and	
  then,	
  
should	
  they	
  wish,	
  re-­‐edit	
  every	
  episode	
  of	
  every	
  show	
  released	
  in	
  the	
  world.	
  These	
  viewings	
  are	
  rarely	
  counted,	
  much	
  less	
  mone.zed,	
  but	
  they	
  
are	
  a	
  common	
  part	
  of	
  many	
  fan’s	
  experience,	
  and	
  enable	
  much	
  of	
  the	
  “spreadable	
  media,”	
  to	
  use	
  scholar	
  Henry	
  Jenkin’s	
  phrase.	
  hJp://
spreadablemedia.org/
ORIGINAL	
  COMIC	
  BOOK	
  BRAND,	
  TOO

Though	
  my	
  focus	
  has	
  been	
  the	
  Walking	
  Dead	
  TV	
  series,	
  it’s	
  important	
  to	
  remember	
  that	
  the	
  show	
  itself	
  is	
  deriva.ve	
  of	
  a	
  prior	
  work,	
  namely	
  a	
  
very	
  popular	
  indie	
  comic	
  book	
  series.	
  Most	
  of	
  the	
  brand	
  extensions,	
  fandom	
  explora.ons,	
  mashups,	
  engagement	
  experiences,	
  etc.	
  that	
  we	
  are	
  
seeing	
  with	
  the	
  TV	
  series	
  can	
  be	
  seen	
  with	
  the	
  comic	
  book	
  fandom,	
  as	
  well,	
  especially	
  since	
  the	
  comic	
  book	
  was	
  around	
  for	
  five	
  years	
  before	
  the	
  
broadcast	
  launch.	
  
LIVE	
  FAN	
  EVENTS	
  –	
  COMIC	
  CON

Fandom	
  lifestyles	
  exist	
  on	
  a	
  massive	
  scale	
  across	
  popular	
  culture,	
  which	
  has	
  propelled	
  the	
  popularity,	
  and	
  in	
  turn,	
  the	
  influence,	
  of	
  fan-­‐driven	
  
live	
  events	
  like	
  Comic-­‐Con	
  in	
  San	
  Diego.	
  This	
  and	
  other	
  events	
  give	
  marketers	
  eager	
  to	
  reach	
  and	
  cul.vate	
  superfans	
  of	
  their	
  proper.es	
  a	
  direct	
  
channel	
  of	
  engagement	
  which	
  radiates	
  out	
  into	
  the	
  digital	
  world	
  and	
  helps	
  build	
  digital	
  word-­‐of-­‐mouth.	
  AMC	
  had	
  8	
  different	
  Walking	
  Dead	
  
engagement	
  points	
  at	
  the	
  2013	
  ComicCon	
  San	
  Diego.
WALKING	
  DEAD	
  FORUMS
WALKING	
  DEAD	
  –	
  WIKIA	
  SITE

Wikia.com	
  is	
  a	
  hugely	
  popular	
  website	
  hos.ng	
  300,000	
  fan	
  communi.es,	
  an	
  ad-­‐supported	
  site	
  that	
  harnesses	
  the	
  superfan	
  phenomenon	
  by	
  
using	
  the	
  same	
  underlying	
  sohware	
  that	
  powers	
  Wikipedia.	
  Fans	
  contribute	
  to	
  gigan.c	
  “wiki”	
  sites	
  devoted	
  to	
  their	
  favorite	
  pop	
  culture	
  
products	
  (TV,	
  movies,	
  games)	
  and	
  many	
  other	
  interests.	
  Fans	
  upload	
  s.lls,	
  curate	
  videos	
  from	
  YouTube,	
  document	
  and	
  extend	
  the	
  characters,	
  
plots,	
  and	
  other	
  elements	
  of	
  the	
  story,	
  and	
  build	
  their	
  own	
  fan	
  fic.on,	
  roleplaying	
  and	
  other	
  extensions	
  of	
  their	
  most	
  beloved	
  entertainment	
  
proper.es.	
  This	
  month	
  Wikia.com	
  hit	
  over	
  100	
  million	
  monthly	
  unique	
  visitors	
  –	
  and	
  it	
  is	
  growing	
  fast,	
  with	
  site	
  visits	
  up	
  more	
  than	
  50%	
  in	
  the	
  
last	
  six	
  months	
  alone.
WALKING	
  DEAD	
  –	
  DEVIANT	
  ART

Deviant	
  Art	
  (www.hJp://www.deviantart.com)	
  is	
  a	
  site	
  for	
  ar.sts	
  to	
  showcase	
  their	
  work	
  in	
  many	
  different	
  media	
  and	
  genres,	
  and	
  for	
  fans	
  to	
  
follow	
  ar.sts	
  and	
  work	
  they	
  like.	
  A	
  search	
  on	
  the	
  site	
  returns	
  more	
  than	
  100,000	
  relevant	
  results.	
  
THE	
  DARK	
  WEB
• Web	
  content	
  that	
  is	
  not	
  indexed
• Private	
  and	
  restricted	
  content
• Email	
  and	
  text	
  messaging

Finally,	
  we	
  have	
  the	
  so-­‐called	
  “Dark	
  Web”	
  –	
  the	
  hidden	
  part	
  of	
  the	
  internet	
  which	
  is	
  not	
  indexed	
  by	
  Google	
  and	
  other	
  search	
  engines.	
  This	
  
includes	
  databases	
  and	
  proprietary	
  content	
  that	
  is	
  hidden	
  behind	
  paywalls	
  and	
  other	
  authen.ca.on	
  schemes,	
  but	
  it	
  also	
  includes	
  private	
  
messaging	
  like	
  emails	
  and	
  text	
  messaging	
  that	
  consumers	
  may	
  use	
  to	
  comment	
  and	
  spread	
  their	
  fandom	
  excitement	
  about	
  a	
  property.	
  
HOW	
  FAN	
  CENTRIC	
  IS	
  YOUR	
  MEDIA?
• YOURS
– Digital	
  (Mostly)
– Mul.pla@orm	
  (Maybe)
– Interac.ve	
  (Low	
  vs.	
  High)
– Social	
  (Shareable)
– Media	
  Dense	
  (Video)
– Contextual	
  (Story)

• THEIRS
The	
  slides	
  I’ve	
  presented	
  on	
  The	
  Walking	
  Dead	
  are,	
  as	
  I’ve	
  tried	
  to	
  convey,	
  only	
  the	
  .p	
  of	
  the	
  iceberg	
  of	
  fan	
  engagement	
  of	
  this	
  very	
  popular	
  
property.	
  Clearly,	
  the	
  network	
  has	
  done	
  much	
  to	
  generate	
  this	
  kind	
  of	
  fan	
  engagement.	
  Would	
  the	
  ra.ngs	
  have	
  been	
  so	
  high	
  without	
  the	
  perfect	
  
storm	
  of	
  genre,	
  fanboy	
  excitement,	
  content	
  which	
  is	
  extreme	
  and	
  worthy	
  of	
  parody	
  and	
  mashup?	
  Who	
  knows.	
  Other	
  shows	
  haven’t	
  seen	
  this	
  
level	
  of	
  fan	
  engagement.	
  But,	
  make	
  no	
  assump.ons.	
  If	
  your	
  program	
  seeds	
  the	
  digital	
  content	
  across	
  many	
  pla@orms	
  in	
  a	
  way	
  which	
  enables	
  
interac.vity,	
  shareabiity,	
  media	
  density,	
  and	
  provides	
  story	
  context	
  for	
  the	
  engagement,	
  they	
  fans	
  themselves	
  will	
  do	
  the	
  rest.	
  
Always	
  keeping	
  in	
  mind,	
  of	
  course,	
  that	
  the	
  social	
  TV	
  ecosystem	
  is	
  growing	
  in	
  all	
  direc.ons	
  and	
  that	
  experiments	
  in	
  fan	
  powered	
  media	
  will	
  
necessarily	
  evolve	
  as	
  the	
  tools,	
  pla@orms,	
  and	
  enabling	
  technologies	
  come	
  and	
  go.	
  This	
  is	
  the	
  2013	
  version	
  of	
  an	
  infographic	
  depic.ng	
  all	
  of	
  the	
  
sectors	
  of	
  the	
  social	
  TV	
  ecosystem	
  provided	
  by	
  Trendrr	
  for	
  Adver.sing	
  Age.	
  
SECOND	
  LIFE

I	
  want	
  to	
  close	
  by	
  focusing	
  upon	
  what	
  I	
  referred	
  to	
  as	
  “media	
  dense”	
  fan	
  engagement,	
  that	
  is	
  examples	
  of	
  stories,	
  not	
  necessarily	
  exis.ng	
  TV	
  
shows,	
  movies	
  or	
  other	
  commercial	
  proper.es,	
  which	
  are	
  built	
  around	
  the	
  premise	
  that	
  fans	
  want	
  to	
  contribute	
  significantly	
  to	
  the	
  expansion	
  of	
  
a	
  story	
  world.	
  I’ve	
  given	
  many	
  presenta.ons	
  on	
  this	
  subject,	
  some.mes	
  called	
  transmedia,	
  but	
  this	
  is	
  a	
  bit	
  different	
  –	
  let’s	
  call	
  it	
  the	
  Media	
  
Density	
  scale.	
  One	
  of	
  the	
  best	
  examples	
  of	
  a	
  rich	
  engagement	
  pla@orm	
  is	
  Second	
  Life,	
  which	
  is	
  s.ll	
  going	
  strong,	
  even	
  though	
  it’s	
  not	
  the	
  cri.cal	
  
darling	
  it	
  once	
  was.	
  Fans	
  create	
  avatars	
  inside	
  story	
  worlds,	
  navigate	
  through	
  virtual	
  environments,	
  engage	
  with	
  others	
  through	
  ac.on	
  and	
  type-­‐
wriJen	
  dialog	
  in	
  real	
  .me.	
  Many	
  people	
  are	
  devoted	
  to	
  this	
  form	
  of	
  co-­‐crea.on.	
  
LONELY	
  GIRL	
  15

In	
  2008,	
  at	
  the	
  dawn	
  of	
  	
  YouTube’s	
  amazing	
  journey,	
  one	
  property	
  stood	
  out	
  as	
  illustra.ng	
  many	
  of	
  the	
  exci.ng	
  possibili.es	
  of	
  fan	
  co-­‐crea.on,	
  
and	
  that	
  was	
  Lonely	
  Girl	
  15.	
  This	
  was	
  a	
  completely	
  fic.onal	
  story,	
  told	
  through	
  the	
  modality	
  of	
  YouTube,	
  i.e.,	
  the	
  direct	
  address	
  into	
  a	
  webcam	
  
known	
  as	
  video	
  blogging.	
  The	
  characters	
  shared	
  their	
  lives	
  using	
  the	
  same	
  methods	
  that	
  the	
  audience	
  used	
  to	
  create	
  their	
  own	
  YouTube	
  videos.	
  
This	
  was	
  audience	
  as	
  content,	
  and	
  actors	
  As	
  audience.	
  It	
  took	
  months	
  before	
  the	
  fans	
  learned	
  that	
  Lonely	
  Girl	
  was	
  en.rely	
  fic.onalized,	
  the	
  
work	
  of	
  actors,	
  writers	
  and	
  an	
  inven.ve	
  talent	
  agency.	
  Meanwhile,	
  fans	
  uploaded	
  their	
  own	
  videos	
  in	
  reponse	
  to	
  the	
  “official”	
  videos	
  in	
  the	
  
story.	
  The	
  line	
  between	
  “reality,”	
  “fic.on”	
  and	
  “hoax”	
  were	
  blurred.
	
  
THE	
  LIZZIE	
  BENNET	
  DIARIES

One	
  of	
  this	
  year’s	
  Emmy	
  winner	
  for	
  best	
  interac.vity	
  was	
  THE	
  LIZZIE	
  BENNET	
  DIARIES,	
  a	
  moderniza.on	
  of	
  the	
  Jane	
  Austen	
  novel	
  Pride	
  &	
  
Prejudice.	
  The	
  crea.ve	
  team	
  placed	
  characters	
  in	
  front	
  of	
  webcams	
  as	
  contemporary	
  young	
  people	
  who	
  of	
  course,	
  used	
  YouTube,	
  Tumbler,	
  
TwiJer,	
  Facebook	
  and	
  other	
  social	
  networks	
  to	
  expand	
  the	
  loca.on	
  of	
  the	
  story.	
  Fans	
  followed	
  and	
  interacted	
  with	
  content	
  that	
  was	
  “wriJen”	
  
and	
  “posted”	
  by	
  the	
  story’s	
  characters,	
  which	
  of	
  course,	
  was	
  wriJen	
  by	
  the	
  wri.ng	
  staff.	
  The	
  genius	
  of	
  the	
  property	
  is	
  the	
  inven.on	
  of	
  a	
  new	
  set	
  
of	
  rules	
  for	
  this	
  kind	
  of	
  mul.plla@orm	
  story.	
  
WELCOME	
  TO	
  SANDITON

The	
  team	
  from	
  Pemberley	
  Digital,	
  the	
  group	
  behind	
  LIZZIE	
  BENNET,	
  launched	
  another	
  series	
  in	
  the	
  summer	
  of	
  2013	
  based	
  upon	
  the	
  unfinished	
  
Jane	
  Austen	
  novel	
  SANDITON.	
  In	
  this	
  instance,	
  in	
  addi.on	
  to	
  all	
  of	
  the	
  various	
  social	
  pla@orms	
  in	
  the	
  original	
  format,	
  they	
  added	
  added	
  a	
  
subplot	
  powered	
  by	
  the	
  Theatrics	
  pla@orm	
  to	
  allow	
  fans	
  to	
  create	
  characters	
  and	
  perform	
  in	
  the	
  series.	
  This	
  is	
  very	
  media	
  dense	
  fan	
  
engagement.	
  As	
  men.oned	
  in	
  the	
  “fanthropology”	
  analysis,	
  only	
  a	
  frac.on	
  of	
  the	
  fans	
  actually	
  created	
  accounts,	
  and	
  only	
  a	
  smaller	
  group	
  
created	
  and	
  performed	
  characters.	
  But	
  this	
  fan-­‐powered	
  dimension	
  generated	
  addi.onal	
  content	
  that	
  was	
  edited	
  by	
  the	
  team	
  and	
  integrated	
  
into	
  the	
  professional	
  content	
  produced	
  in	
  the	
  original	
  format.	
  The	
  site	
  is	
  s.ll	
  live.	
  hJp://domino.pemberleydigital.com/sanditon
DIRTY	
  WORK

Another	
  Emmy	
  winner	
  was“	
  Dirty	
  Work“	
  built	
  using	
  the	
  RIDES.tv	
  pla@orm	
  from	
  Fourth	
  Wall	
  Studios.	
  The	
  story	
  integrates	
  Video,	
  SMS,	
  phone	
  
calls	
  that	
  directly	
  involve	
  the	
  viewer	
  in	
  the	
  story.	
  This	
  is	
  a	
  high	
  degree	
  of	
  engagement	
  by	
  the	
  story	
  engine,	
  but	
  not	
  much	
  in	
  the	
  way	
  of	
  fan	
  
contribu.on.	
  
	
  
THE	
  S#CIAL	
  SECTOR	
  (USA	
  NETWORK.	
  PSYCH)

USA	
  Network	
  worked	
  with	
  third-­‐party	
  pla@orms	
  Social	
  Samba	
  &	
  Theatrics	
  to	
  build	
  “ The	
  Social	
  Sector”	
  as	
  an	
  8	
  week	
  web-­‐original	
  game	
  and	
  
interac.ve	
  murder	
  mystery	
  story.	
  Fans	
  could	
  par.cipate	
  in	
  helping	
  to	
  solve	
  the	
  crime	
  by	
  actually	
  uploading	
  video	
  with	
  their	
  own	
  theories	
  each	
  
week	
  as	
  to	
  who	
  might	
  be	
  the	
  killer.	
  Thousands	
  of	
  fans	
  were	
  engaged.	
  The	
  project	
  can	
  s.ll	
  be	
  played	
  at	
  hJp://socialsector.usanetwork.com/
AURELIA

Aurelia	
  is	
  a	
  steampunk	
  adventure	
  show	
  built	
  with	
  the	
  Theatrics	
  pla@orm	
  that	
  allows	
  viewers	
  to	
  become	
  performers.	
  hJp://www.theatrics.com/
aurelia/welcome	
  The	
  Theatrics	
  Gallery	
  offers	
  video	
  introduc.ons	
  of	
  Aurelia	
  and	
  other	
  proper.es	
  on	
  the	
  site.	
  hJp://www.theatrics.com/hub/
gallery	
  AURELIA	
  is	
  the	
  densest	
  example	
  of	
  fan	
  interac.on	
  because	
  the	
  performers	
  write	
  and	
  create	
  their	
  own	
  characters,	
  including	
  sets	
  and	
  
costumes.	
  Many	
  of	
  the	
  par.cipants	
  came	
  from	
  the	
  so-­‐called	
  Live	
  Ac.on	
  Role	
  Playing	
  community,	
  which	
  offers	
  face-­‐to-­‐face	
  story-­‐based	
  
experiences	
  in	
  which	
  par.cipants	
  become	
  immersed	
  as	
  characters.	
  This	
  is	
  a	
  world	
  that	
  is	
  going	
  to	
  impact	
  mainstream	
  media	
  in	
  a	
  big	
  way	
  in	
  the	
  
coming	
  years	
  as	
  Fans	
  exert	
  their	
  power	
  and	
  become	
  more	
  central	
  to	
  the	
  storytelling	
  offered	
  by	
  mainstream	
  outlets.	
  
THANK	
  YOU	
  VERY	
  MUCH
• Contact	
  me	
  to	
  learn	
  more	
  about	
  Theatrics’s	
  
powerful	
  storytelling	
  pla@orm
• Nick@theatrics.com

46

Contenu connexe

Tendances

Kingston frontenacs flash mob analysis
Kingston frontenacs flash mob analysisKingston frontenacs flash mob analysis
Kingston frontenacs flash mob analysisMichelle Pizzinato
 
Integratieopdracht
IntegratieopdrachtIntegratieopdracht
IntegratieopdrachtLisaDhaene
 
Transmedia presentation
Transmedia presentation Transmedia presentation
Transmedia presentation Ned Donohoe
 
NYC Social TV Meetup - April 2011
NYC Social TV Meetup - April 2011NYC Social TV Meetup - April 2011
NYC Social TV Meetup - April 2011Adam Simon
 
Peachy pptx
Peachy pptxPeachy pptx
Peachy pptxstowlson
 
Transmedia & Advertising
Transmedia & AdvertisingTransmedia & Advertising
Transmedia & AdvertisingIvan Askwith
 
Kingston Frontenacs Flash mob analysis
Kingston Frontenacs Flash mob analysisKingston Frontenacs Flash mob analysis
Kingston Frontenacs Flash mob analysisNikolas Yuen
 
The social media brand experience.
The social media brand experience.The social media brand experience.
The social media brand experience.nous sommes vivants
 
Reservoir Hill and Audiences for Online Interactive Drama (Hardy et al. 2011)
Reservoir Hill and Audiences for Online Interactive Drama (Hardy et al. 2011)Reservoir Hill and Audiences for Online Interactive Drama (Hardy et al. 2011)
Reservoir Hill and Audiences for Online Interactive Drama (Hardy et al. 2011)The_Joker
 
Netflix Digital Strategy for Hemlock Grove
Netflix Digital Strategy for Hemlock GroveNetflix Digital Strategy for Hemlock Grove
Netflix Digital Strategy for Hemlock GroveMartin Navarrete
 
Section b exemplars
Section b exemplarsSection b exemplars
Section b exemplarsYoojin Lee
 
Social media marketing for small publishing houses
Social media marketing for small publishing housesSocial media marketing for small publishing houses
Social media marketing for small publishing housesJulia Zanoletti
 
Open Source in the DoD; Build It
Open Source in the DoD; Build ItOpen Source in the DoD; Build It
Open Source in the DoD; Build Itjstogdill
 
Paula bray presentation
Paula bray presentationPaula bray presentation
Paula bray presentationnetsvictoria
 

Tendances (16)

Kingston frontenacs flash mob analysis
Kingston frontenacs flash mob analysisKingston frontenacs flash mob analysis
Kingston frontenacs flash mob analysis
 
Integratieopdracht
IntegratieopdrachtIntegratieopdracht
Integratieopdracht
 
Creative Brief
Creative BriefCreative Brief
Creative Brief
 
Transmedia presentation
Transmedia presentation Transmedia presentation
Transmedia presentation
 
NYC Social TV Meetup - April 2011
NYC Social TV Meetup - April 2011NYC Social TV Meetup - April 2011
NYC Social TV Meetup - April 2011
 
Peachy pptx
Peachy pptxPeachy pptx
Peachy pptx
 
Transmedia & Advertising
Transmedia & AdvertisingTransmedia & Advertising
Transmedia & Advertising
 
Kingston Frontenacs Flash mob analysis
Kingston Frontenacs Flash mob analysisKingston Frontenacs Flash mob analysis
Kingston Frontenacs Flash mob analysis
 
The social media brand experience.
The social media brand experience.The social media brand experience.
The social media brand experience.
 
Reservoir Hill and Audiences for Online Interactive Drama (Hardy et al. 2011)
Reservoir Hill and Audiences for Online Interactive Drama (Hardy et al. 2011)Reservoir Hill and Audiences for Online Interactive Drama (Hardy et al. 2011)
Reservoir Hill and Audiences for Online Interactive Drama (Hardy et al. 2011)
 
Netflix Digital Strategy for Hemlock Grove
Netflix Digital Strategy for Hemlock GroveNetflix Digital Strategy for Hemlock Grove
Netflix Digital Strategy for Hemlock Grove
 
Section b exemplars
Section b exemplarsSection b exemplars
Section b exemplars
 
Social media marketing for small publishing houses
Social media marketing for small publishing housesSocial media marketing for small publishing houses
Social media marketing for small publishing houses
 
Open Source in the DoD; Build It
Open Source in the DoD; Build ItOpen Source in the DoD; Build It
Open Source in the DoD; Build It
 
Social Media for dummies like you and me
Social Media for dummies like you and meSocial Media for dummies like you and me
Social Media for dummies like you and me
 
Paula bray presentation
Paula bray presentationPaula bray presentation
Paula bray presentation
 

En vedette

Mercados Energéticos en Colombia
Mercados Energéticos en ColombiaMercados Energéticos en Colombia
Mercados Energéticos en ColombiaJaime Bermúdez
 
Online Library Resources
Online Library ResourcesOnline Library Resources
Online Library ResourcesKyle Winward
 
Future of tv long beach
Future of tv   long beachFuture of tv   long beach
Future of tv long beachNick DeMartino
 
Historia Clínica digital - Sistema OpenEMR - Instructivo de uso - Parte 5
Historia Clínica digital - Sistema OpenEMR - Instructivo de uso - Parte 5Historia Clínica digital - Sistema OpenEMR - Instructivo de uso - Parte 5
Historia Clínica digital - Sistema OpenEMR - Instructivo de uso - Parte 5Sergio Samoilovich
 
Getting Started in Transmedia Storytelling - 2nd Edition
Getting Started in Transmedia Storytelling - 2nd EditionGetting Started in Transmedia Storytelling - 2nd Edition
Getting Started in Transmedia Storytelling - 2nd EditionRobert Pratten
 

En vedette (8)

Кошки
КошкиКошки
Кошки
 
Mercados Energéticos en Colombia
Mercados Energéticos en ColombiaMercados Energéticos en Colombia
Mercados Energéticos en Colombia
 
Online Library Resources
Online Library ResourcesOnline Library Resources
Online Library Resources
 
Transmedia4 dallas
Transmedia4 dallasTransmedia4 dallas
Transmedia4 dallas
 
Future of tv long beach
Future of tv   long beachFuture of tv   long beach
Future of tv long beach
 
STORY, MEET CODE.
STORY, MEET CODE.STORY, MEET CODE.
STORY, MEET CODE.
 
Historia Clínica digital - Sistema OpenEMR - Instructivo de uso - Parte 5
Historia Clínica digital - Sistema OpenEMR - Instructivo de uso - Parte 5Historia Clínica digital - Sistema OpenEMR - Instructivo de uso - Parte 5
Historia Clínica digital - Sistema OpenEMR - Instructivo de uso - Parte 5
 
Getting Started in Transmedia Storytelling - 2nd Edition
Getting Started in Transmedia Storytelling - 2nd EditionGetting Started in Transmedia Storytelling - 2nd Edition
Getting Started in Transmedia Storytelling - 2nd Edition
 

Similaire à Fan Engagement and the Era of Fan-Centric Media

Fan prommotion analysis
Fan prommotion analysisFan prommotion analysis
Fan prommotion analysisnatasha138
 
Fan prommotion analysis
Fan prommotion analysisFan prommotion analysis
Fan prommotion analysisnatasha138
 
L22 definitions
L22 definitionsL22 definitions
L22 definitionsZoe Lorenz
 
Media predators homework mmc2
Media predators homework mmc2Media predators homework mmc2
Media predators homework mmc2Luke Shuttleworth
 
Terminology and exam research
Terminology and exam researchTerminology and exam research
Terminology and exam researchkorrine4150
 
Media predators homework mmc
Media predators homework mmcMedia predators homework mmc
Media predators homework mmcLuke Shuttleworth
 
Section B G322 Magazine Terminology
Section B G322 Magazine Terminology Section B G322 Magazine Terminology
Section B G322 Magazine Terminology Zoe Lorenz
 
Definitions and Terminology
Definitions and TerminologyDefinitions and Terminology
Definitions and TerminologyZoe Lorenz
 
The Media & Entertainment Industry
The Media & Entertainment IndustryThe Media & Entertainment Industry
The Media & Entertainment IndustryShareDocView.com
 
130513 ravensbourne
130513 ravensbourne130513 ravensbourne
130513 ravensbournemullighan
 
Star trek marketing campaign
Star trek marketing campaignStar trek marketing campaign
Star trek marketing campaignLaurenHenleyMedia
 
Digital Marketing for Filmmakers
Digital Marketing for FilmmakersDigital Marketing for Filmmakers
Digital Marketing for FilmmakersTammy Oler
 
RTCRM Perspectives February 2011
RTCRM Perspectives February 2011RTCRM Perspectives February 2011
RTCRM Perspectives February 2011RTC
 
Conversations about cinema
Conversations about cinemaConversations about cinema
Conversations about cinemaTiffany Holmes
 
130602 downonthefarm
130602 downonthefarm130602 downonthefarm
130602 downonthefarmmullighan
 
Question 2
Question 2Question 2
Question 2ckelly97
 

Similaire à Fan Engagement and the Era of Fan-Centric Media (20)

Fan prommotion analysis
Fan prommotion analysisFan prommotion analysis
Fan prommotion analysis
 
Fan prommotion analysis
Fan prommotion analysisFan prommotion analysis
Fan prommotion analysis
 
L22 definitions
L22 definitionsL22 definitions
L22 definitions
 
Media predators homework mmc2
Media predators homework mmc2Media predators homework mmc2
Media predators homework mmc2
 
Terminology and exam research
Terminology and exam researchTerminology and exam research
Terminology and exam research
 
Q3 MEDIA
Q3 MEDIA Q3 MEDIA
Q3 MEDIA
 
Brand You The Takeover
Brand You   The TakeoverBrand You   The Takeover
Brand You The Takeover
 
Media predators homework mmc
Media predators homework mmcMedia predators homework mmc
Media predators homework mmc
 
Section B G322 Magazine Terminology
Section B G322 Magazine Terminology Section B G322 Magazine Terminology
Section B G322 Magazine Terminology
 
Definitions and Terminology
Definitions and TerminologyDefinitions and Terminology
Definitions and Terminology
 
The Media & Entertainment Industry
The Media & Entertainment IndustryThe Media & Entertainment Industry
The Media & Entertainment Industry
 
130513 ravensbourne
130513 ravensbourne130513 ravensbourne
130513 ravensbourne
 
Star trek marketing campaign
Star trek marketing campaignStar trek marketing campaign
Star trek marketing campaign
 
Digital Marketing for Filmmakers
Digital Marketing for FilmmakersDigital Marketing for Filmmakers
Digital Marketing for Filmmakers
 
RTCRM Perspectives February 2011
RTCRM Perspectives February 2011RTCRM Perspectives February 2011
RTCRM Perspectives February 2011
 
Crime drama pp
Crime drama ppCrime drama pp
Crime drama pp
 
Conversations about cinema
Conversations about cinemaConversations about cinema
Conversations about cinema
 
130602 downonthefarm
130602 downonthefarm130602 downonthefarm
130602 downonthefarm
 
Social tv tsene
Social tv tseneSocial tv tsene
Social tv tsene
 
Question 2
Question 2Question 2
Question 2
 

Dernier

Call Girl Nashik Amaira 7001305949 Independent Escort Service Nashik
Call Girl Nashik Amaira 7001305949 Independent Escort Service NashikCall Girl Nashik Amaira 7001305949 Independent Escort Service Nashik
Call Girl Nashik Amaira 7001305949 Independent Escort Service NashikCall Girls in Nagpur High Profile
 
Dakshineswar Call Girls ✔ 8005736733 ✔ Hot Model With Sexy Bhabi Ready For Se...
Dakshineswar Call Girls ✔ 8005736733 ✔ Hot Model With Sexy Bhabi Ready For Se...Dakshineswar Call Girls ✔ 8005736733 ✔ Hot Model With Sexy Bhabi Ready For Se...
Dakshineswar Call Girls ✔ 8005736733 ✔ Hot Model With Sexy Bhabi Ready For Se...aamir
 
↑Top Model (Kolkata) Call Girls Sonagachi ⟟ 8250192130 ⟟ High Class Call Girl...
↑Top Model (Kolkata) Call Girls Sonagachi ⟟ 8250192130 ⟟ High Class Call Girl...↑Top Model (Kolkata) Call Girls Sonagachi ⟟ 8250192130 ⟟ High Class Call Girl...
↑Top Model (Kolkata) Call Girls Sonagachi ⟟ 8250192130 ⟟ High Class Call Girl...noor ahmed
 
(KRITI) Pimpri Chinchwad Call Girls Just Call 7001035870 [ Cash on Delivery ]...
(KRITI) Pimpri Chinchwad Call Girls Just Call 7001035870 [ Cash on Delivery ]...(KRITI) Pimpri Chinchwad Call Girls Just Call 7001035870 [ Cash on Delivery ]...
(KRITI) Pimpri Chinchwad Call Girls Just Call 7001035870 [ Cash on Delivery ]...ranjana rawat
 
↑Top Model (Kolkata) Call Girls Rajpur ⟟ 8250192130 ⟟ High Class Call Girl In...
↑Top Model (Kolkata) Call Girls Rajpur ⟟ 8250192130 ⟟ High Class Call Girl In...↑Top Model (Kolkata) Call Girls Rajpur ⟟ 8250192130 ⟟ High Class Call Girl In...
↑Top Model (Kolkata) Call Girls Rajpur ⟟ 8250192130 ⟟ High Class Call Girl In...noor ahmed
 
2k Shot Call girls Laxmi Nagar Delhi 9205541914
2k Shot Call girls Laxmi Nagar Delhi 92055419142k Shot Call girls Laxmi Nagar Delhi 9205541914
2k Shot Call girls Laxmi Nagar Delhi 9205541914Delhi Call girls
 
Low Rate Call Girls Ajmer Anika 8250192130 Independent Escort Service Ajmer
Low Rate Call Girls Ajmer Anika 8250192130 Independent Escort Service AjmerLow Rate Call Girls Ajmer Anika 8250192130 Independent Escort Service Ajmer
Low Rate Call Girls Ajmer Anika 8250192130 Independent Escort Service AjmerRiya Pathan
 
Independent Joka Escorts ✔ 8250192130 ✔ Full Night With Room Online Booking 2...
Independent Joka Escorts ✔ 8250192130 ✔ Full Night With Room Online Booking 2...Independent Joka Escorts ✔ 8250192130 ✔ Full Night With Room Online Booking 2...
Independent Joka Escorts ✔ 8250192130 ✔ Full Night With Room Online Booking 2...noor ahmed
 
Call Girls In Goa 9316020077 Goa Call Girl By Indian Call Girls Goa
Call Girls In Goa  9316020077 Goa  Call Girl By Indian Call Girls GoaCall Girls In Goa  9316020077 Goa  Call Girl By Indian Call Girls Goa
Call Girls In Goa 9316020077 Goa Call Girl By Indian Call Girls Goasexy call girls service in goa
 
👙 Kolkata Call Girls Sonagachi 💫💫7001035870 Model escorts Service
👙  Kolkata Call Girls Sonagachi 💫💫7001035870 Model escorts Service👙  Kolkata Call Girls Sonagachi 💫💫7001035870 Model escorts Service
👙 Kolkata Call Girls Sonagachi 💫💫7001035870 Model escorts Serviceanamikaraghav4
 
Book Call Girls in Panchpota - 8250192130 | 24x7 Service Available Near Me
Book Call Girls in Panchpota - 8250192130 | 24x7 Service Available Near MeBook Call Girls in Panchpota - 8250192130 | 24x7 Service Available Near Me
Book Call Girls in Panchpota - 8250192130 | 24x7 Service Available Near Meanamikaraghav4
 
VIP Call Girls Asansol Ananya 8250192130 Independent Escort Service Asansol
VIP Call Girls Asansol Ananya 8250192130 Independent Escort Service AsansolVIP Call Girls Asansol Ananya 8250192130 Independent Escort Service Asansol
VIP Call Girls Asansol Ananya 8250192130 Independent Escort Service AsansolRiya Pathan
 
Call Girls in Barasat | 7001035870 At Low Cost Cash Payment Booking
Call Girls in Barasat | 7001035870 At Low Cost Cash Payment BookingCall Girls in Barasat | 7001035870 At Low Cost Cash Payment Booking
Call Girls in Barasat | 7001035870 At Low Cost Cash Payment Bookingnoor ahmed
 
𓀤Call On 6297143586 𓀤 Ultadanga Call Girls In All Kolkata 24/7 Provide Call W...
𓀤Call On 6297143586 𓀤 Ultadanga Call Girls In All Kolkata 24/7 Provide Call W...𓀤Call On 6297143586 𓀤 Ultadanga Call Girls In All Kolkata 24/7 Provide Call W...
𓀤Call On 6297143586 𓀤 Ultadanga Call Girls In All Kolkata 24/7 Provide Call W...rahim quresi
 
Low Rate Call Girls Gulbarga Anika 8250192130 Independent Escort Service Gulb...
Low Rate Call Girls Gulbarga Anika 8250192130 Independent Escort Service Gulb...Low Rate Call Girls Gulbarga Anika 8250192130 Independent Escort Service Gulb...
Low Rate Call Girls Gulbarga Anika 8250192130 Independent Escort Service Gulb...Riya Pathan
 
Jinx Manga-Season 1 - Chapters Summary.docx
Jinx Manga-Season 1 - Chapters Summary.docxJinx Manga-Season 1 - Chapters Summary.docx
Jinx Manga-Season 1 - Chapters Summary.docxJinx Manga
 
Beyond Bar & Club Udaipur CaLL GiRLS 09602870969
Beyond Bar & Club Udaipur CaLL GiRLS 09602870969Beyond Bar & Club Udaipur CaLL GiRLS 09602870969
Beyond Bar & Club Udaipur CaLL GiRLS 09602870969Apsara Of India
 
Karnal Call Girls 8860008073 Dyal Singh Colony Call Girls Service in Karnal E...
Karnal Call Girls 8860008073 Dyal Singh Colony Call Girls Service in Karnal E...Karnal Call Girls 8860008073 Dyal Singh Colony Call Girls Service in Karnal E...
Karnal Call Girls 8860008073 Dyal Singh Colony Call Girls Service in Karnal E...Apsara Of India
 
👙 Kolkata Call Girls Shyam Bazar 💫💫7001035870 Model escorts Service
👙  Kolkata Call Girls Shyam Bazar 💫💫7001035870 Model escorts Service👙  Kolkata Call Girls Shyam Bazar 💫💫7001035870 Model escorts Service
👙 Kolkata Call Girls Shyam Bazar 💫💫7001035870 Model escorts Serviceanamikaraghav4
 

Dernier (20)

Call Girl Nashik Amaira 7001305949 Independent Escort Service Nashik
Call Girl Nashik Amaira 7001305949 Independent Escort Service NashikCall Girl Nashik Amaira 7001305949 Independent Escort Service Nashik
Call Girl Nashik Amaira 7001305949 Independent Escort Service Nashik
 
CHEAP Call Girls in Malviya Nagar, (-DELHI )🔝 9953056974🔝(=)/CALL GIRLS SERVICE
CHEAP Call Girls in  Malviya Nagar, (-DELHI )🔝 9953056974🔝(=)/CALL GIRLS SERVICECHEAP Call Girls in  Malviya Nagar, (-DELHI )🔝 9953056974🔝(=)/CALL GIRLS SERVICE
CHEAP Call Girls in Malviya Nagar, (-DELHI )🔝 9953056974🔝(=)/CALL GIRLS SERVICE
 
Dakshineswar Call Girls ✔ 8005736733 ✔ Hot Model With Sexy Bhabi Ready For Se...
Dakshineswar Call Girls ✔ 8005736733 ✔ Hot Model With Sexy Bhabi Ready For Se...Dakshineswar Call Girls ✔ 8005736733 ✔ Hot Model With Sexy Bhabi Ready For Se...
Dakshineswar Call Girls ✔ 8005736733 ✔ Hot Model With Sexy Bhabi Ready For Se...
 
↑Top Model (Kolkata) Call Girls Sonagachi ⟟ 8250192130 ⟟ High Class Call Girl...
↑Top Model (Kolkata) Call Girls Sonagachi ⟟ 8250192130 ⟟ High Class Call Girl...↑Top Model (Kolkata) Call Girls Sonagachi ⟟ 8250192130 ⟟ High Class Call Girl...
↑Top Model (Kolkata) Call Girls Sonagachi ⟟ 8250192130 ⟟ High Class Call Girl...
 
(KRITI) Pimpri Chinchwad Call Girls Just Call 7001035870 [ Cash on Delivery ]...
(KRITI) Pimpri Chinchwad Call Girls Just Call 7001035870 [ Cash on Delivery ]...(KRITI) Pimpri Chinchwad Call Girls Just Call 7001035870 [ Cash on Delivery ]...
(KRITI) Pimpri Chinchwad Call Girls Just Call 7001035870 [ Cash on Delivery ]...
 
↑Top Model (Kolkata) Call Girls Rajpur ⟟ 8250192130 ⟟ High Class Call Girl In...
↑Top Model (Kolkata) Call Girls Rajpur ⟟ 8250192130 ⟟ High Class Call Girl In...↑Top Model (Kolkata) Call Girls Rajpur ⟟ 8250192130 ⟟ High Class Call Girl In...
↑Top Model (Kolkata) Call Girls Rajpur ⟟ 8250192130 ⟟ High Class Call Girl In...
 
2k Shot Call girls Laxmi Nagar Delhi 9205541914
2k Shot Call girls Laxmi Nagar Delhi 92055419142k Shot Call girls Laxmi Nagar Delhi 9205541914
2k Shot Call girls Laxmi Nagar Delhi 9205541914
 
Low Rate Call Girls Ajmer Anika 8250192130 Independent Escort Service Ajmer
Low Rate Call Girls Ajmer Anika 8250192130 Independent Escort Service AjmerLow Rate Call Girls Ajmer Anika 8250192130 Independent Escort Service Ajmer
Low Rate Call Girls Ajmer Anika 8250192130 Independent Escort Service Ajmer
 
Independent Joka Escorts ✔ 8250192130 ✔ Full Night With Room Online Booking 2...
Independent Joka Escorts ✔ 8250192130 ✔ Full Night With Room Online Booking 2...Independent Joka Escorts ✔ 8250192130 ✔ Full Night With Room Online Booking 2...
Independent Joka Escorts ✔ 8250192130 ✔ Full Night With Room Online Booking 2...
 
Call Girls In Goa 9316020077 Goa Call Girl By Indian Call Girls Goa
Call Girls In Goa  9316020077 Goa  Call Girl By Indian Call Girls GoaCall Girls In Goa  9316020077 Goa  Call Girl By Indian Call Girls Goa
Call Girls In Goa 9316020077 Goa Call Girl By Indian Call Girls Goa
 
👙 Kolkata Call Girls Sonagachi 💫💫7001035870 Model escorts Service
👙  Kolkata Call Girls Sonagachi 💫💫7001035870 Model escorts Service👙  Kolkata Call Girls Sonagachi 💫💫7001035870 Model escorts Service
👙 Kolkata Call Girls Sonagachi 💫💫7001035870 Model escorts Service
 
Book Call Girls in Panchpota - 8250192130 | 24x7 Service Available Near Me
Book Call Girls in Panchpota - 8250192130 | 24x7 Service Available Near MeBook Call Girls in Panchpota - 8250192130 | 24x7 Service Available Near Me
Book Call Girls in Panchpota - 8250192130 | 24x7 Service Available Near Me
 
VIP Call Girls Asansol Ananya 8250192130 Independent Escort Service Asansol
VIP Call Girls Asansol Ananya 8250192130 Independent Escort Service AsansolVIP Call Girls Asansol Ananya 8250192130 Independent Escort Service Asansol
VIP Call Girls Asansol Ananya 8250192130 Independent Escort Service Asansol
 
Call Girls in Barasat | 7001035870 At Low Cost Cash Payment Booking
Call Girls in Barasat | 7001035870 At Low Cost Cash Payment BookingCall Girls in Barasat | 7001035870 At Low Cost Cash Payment Booking
Call Girls in Barasat | 7001035870 At Low Cost Cash Payment Booking
 
𓀤Call On 6297143586 𓀤 Ultadanga Call Girls In All Kolkata 24/7 Provide Call W...
𓀤Call On 6297143586 𓀤 Ultadanga Call Girls In All Kolkata 24/7 Provide Call W...𓀤Call On 6297143586 𓀤 Ultadanga Call Girls In All Kolkata 24/7 Provide Call W...
𓀤Call On 6297143586 𓀤 Ultadanga Call Girls In All Kolkata 24/7 Provide Call W...
 
Low Rate Call Girls Gulbarga Anika 8250192130 Independent Escort Service Gulb...
Low Rate Call Girls Gulbarga Anika 8250192130 Independent Escort Service Gulb...Low Rate Call Girls Gulbarga Anika 8250192130 Independent Escort Service Gulb...
Low Rate Call Girls Gulbarga Anika 8250192130 Independent Escort Service Gulb...
 
Jinx Manga-Season 1 - Chapters Summary.docx
Jinx Manga-Season 1 - Chapters Summary.docxJinx Manga-Season 1 - Chapters Summary.docx
Jinx Manga-Season 1 - Chapters Summary.docx
 
Beyond Bar & Club Udaipur CaLL GiRLS 09602870969
Beyond Bar & Club Udaipur CaLL GiRLS 09602870969Beyond Bar & Club Udaipur CaLL GiRLS 09602870969
Beyond Bar & Club Udaipur CaLL GiRLS 09602870969
 
Karnal Call Girls 8860008073 Dyal Singh Colony Call Girls Service in Karnal E...
Karnal Call Girls 8860008073 Dyal Singh Colony Call Girls Service in Karnal E...Karnal Call Girls 8860008073 Dyal Singh Colony Call Girls Service in Karnal E...
Karnal Call Girls 8860008073 Dyal Singh Colony Call Girls Service in Karnal E...
 
👙 Kolkata Call Girls Shyam Bazar 💫💫7001035870 Model escorts Service
👙  Kolkata Call Girls Shyam Bazar 💫💫7001035870 Model escorts Service👙  Kolkata Call Girls Shyam Bazar 💫💫7001035870 Model escorts Service
👙 Kolkata Call Girls Shyam Bazar 💫💫7001035870 Model escorts Service
 

Fan Engagement and the Era of Fan-Centric Media

  • 1. FAN-­‐POWERED  MEDIA: AUDIENCE  AS  ENGAGEMENT  ENGINE 11/6/13 Nick  DeMar:no,  President  -­‐  Nick  DeMar:no  Consul:ng Business  Development,  Theatrics.com   Nick@theatrics.com @nickdemar:no  @theatrics I’m  Nick  DeMar.no,  a  consultant  in  media  &  technology,  today  represen.ng  my  client  Theatrics.com,  a  collabora.ve  storytelling  pla@orm  that   invites  fans  to  co-­‐create  content.  This  fan-­‐powered  model  for  content  leverages  many  of  the  trends  we  see  in  the  industry  –  a  kind  of  rethinking   of  what  a  “ TV  show”  actually  is  in  the  context  of  its  audience.  You  can  learn  more  about  me  and  my  consul.ng  prac.ce  at  hJp:// www.nickdemar.no.net  and  try  the  Theatrics  pla@orm  for  yourself  at  hJp://www.theatrics.com
  • 2. THE  ERA  OF  FAN-­‐CENTRIC  MEDIA • Fans  have  the  desire  &  means  to  engage  others – – – – – – Show  is  hub  for  vast  fan  networks Shareable  and  viral  across  the  social  graph Authorized  and  unofficial  plaRorms Content  takes  many  forms  &  depth User-­‐generated  content  –  deep,  deep  engagement Deriva:ve  UGC  –  the  ul:mate  fandom • Important  lens  to  view  audience  -­‐  Fanthropology – – – – Ac:ve  (10%)  vs  Inac:ve  (90%)  Fans Fans  /  Superfans  /  Ambassadors Curators  /  Collectors  /  Producers Fan  engagement  &  content  is  part  of  the  TV  experience My  hypothesis  today  is  the  “Era  of  Fan-­‐centric  Media.”  As  the  mobile/social/networked  web  has  become  ubiquitous,  fans  now  have  both  the   means  (and  the  desire)  to  engage  with  each  other  about  the  things  they  are  passionate  about  –  especially  popular  TV  shows.  The  result  is  that   TV  shows  are  essen.ally  the  hub  of  a  vast  fan  network  which  enables  massive  sharing  and  content  interconnec.on  across  the  web.  This  is  for   both  official  web  proper.es  from  the  TV  show  and  network,  but  much  more  these  days  on  unofficial  sites.  Experts  like  Kris  Longfield   (@fanthropologist  on  TwiJer)  segment  the  audience  by  ac.ve  vs  inac.ve.  There  are  superfans  and  ambassadors,  and  they  tend  to  curate,   collect  and  produce,  depending  upon  where  on  the  spectrum  of  fan  engagement  they  fall.
  • 3. THE  INFLUENCE  OF  FANS • Fan  content  is  fragmented – Many  pla@orms,  owners,  metrics – Engagement  metrics  is  a  start – Quan.ta.ve  vs.  Qualita.ve – Superfans  as  Influencers • Mone.za.on  is  fragmented – Many  players  seeking  to  exploit  the  fans • Unified  measurement  is  a  pain  point Whereas  once  we  were  an  “audience”  that  was  passively  consuming  what  others  provided,  we  now  have  a  very  different  engagement  model   with  fans  who  demand  the  chance  to  leave  their  mark  on  the  story  universes  they  love,  not  only  via  opportuni.es  enabled  by  the  distributors   and  creators,  but  en.rely  on  their  own.  There  are  many  pla@orms  out  there  seeking  to  tap  into  this  frenzy  of  fan-­‐engagement  demand,  and  as  a   result,  there  are  many  different  touchpoints  and  ways  of  measuring  this  engagement.  We  see  major  pla@orms  offering  “Engagement  Rates”  and   other  metrics  (hJp://simplymeasured.com/blog/2013/08/14/facebook-­‐metrics-­‐defined-­‐engagement-­‐rate/)  but  the  places  that  need  to  be   measured,  and  therefore  the  mone.za.on  opportuni.es  are  fragmented  and  frequently  unmeasured.  This  is  a  pain  point  that  somebody  will   solve,  and  when  they  do,  fan  engagement  will  enter  the  mainstream.
  • 4. THE  JOURNEY  OF  A  FAN  –  WALKING  DEAD AMC’s  Walking  Dead  is  an  iconic  show,  now  in  its  fihh  season.  I’d  like  to  use  the  show  as  an  example  of  the  fan’s  journey  of  engagement  in  the   story  world  created  by  a  contemporary  (and  very  popular)  television  series.  Note:  the  image  I’ve  selected  is  not  on  a  TV  set,  but  a  computer   screen.  So  from  the  outset,  the  linear  TV  series  is  now  rou.nely  being  consumed  across  a  variety  of  screens.  And  it’s  digital.  This  is  our  star.ng   point  for  fan  engagement.  (For  a  deeper  dive  into  the  marke.ng  world  of  Walking  Dead,  check  out  this  panel  from  the  PGA’s  “Produced  by”   Conference  hJp://youtu.be/de5hfc7JSs0  ..  Thanks  to  Nicholas  DeWolff.
  • 5.  OFFICIAL:  WEBSITE Every  program  and  network  now  has  a  website,  and  like  this  one  from  AMC,  shows  can  be  streamed  in  their  en.rety  on  whatever  device  is  used   to  access  the  Internet.  In  addi.on,  the  site  offers  the  kind  of  bonus  materials  we  used  to  see  on  DVDs  –  video  extras,  etc....
  • 6. OH  YES,  AND  SHOPPING  TOO ...  And  of  course,  swag  and  products,  including  the  DVDs  of  prior  seasons,  game  and  much  more.  The  most  successful  mul.-­‐season  shows  offer   a  wide  range  of  merchandise.  I’m  a  fan  of  Sons  of  Anarchy  and  their  story  is  a  full  retail  experience,  for  example.  
  • 7. AMC  BLOG  (  AND  FAN  COMMENTS) Like  most  websites,  the  official  AMC  site  offes  a  blog  with  produc.on  .dbits  and  the  like,  and  fan  comments.  Fans  use  this  forum  to  express   their  opinions,  and  also  to  give  direct  feedback  to  the  produc.on  team  and  the  network.  Once  was  a  .me  when  TV  did  not  like  fans  who  talked   back.  Now  they  enable  it.  
  • 8. FAN  FICTION  SITES Popular  fic.onal  worlds  like  Walking  Dead  s.mulate  fans  to  create  their  own  fic.onal  extensions  that  are  inspired  by  the  story  world.  Fans   create  their  own  characters  who  co-­‐inhabit  the  world  with  characters  from  the  ‘canon’  as  well  as  to  spin  out  subplots,  back  stories  and  much   more.  hJp://www.fanfic.on.net/tv/Walking-­‐Dead/  
  • 9. FAN  FICTION  SITE Hdere’s  a  fan  fic.on  site  completely  devoted  to  The  Walking  Dead:  hJp://www.walkingdeadfanfic.on.com/
  • 10. FAN  FICTION  -­‐  WATTPAD WaJpad  is  a  publishing  pla@orm  in  which  authors  connect  with  their  readers  and  in  some  cases  co  create.  Here’s  how  one  author/fan  of  TWD   uses  the  pla@orm.  hJp://www.waJpad.com/story/4180042-­‐something-­‐to-­‐live-­‐for-­‐the-­‐walking-­‐dead-­‐fanfic.on
  • 11. WALKING  DEAD  FAN  LOCATION  BLOG There  are  many  fan-­‐created  blogs,  too  numerous  to  include  in  this  presenta.on.  I  like  this  one,  completely  devoted  to  the  loca.ons  used  in  the   TV  series.  hJp://walkingdeadloca.ons.com/  You  can  see  in  the  menu  that  the  authors  of  the  blog  solicit  help  from  readers  to  help  build  the   database  of  loca.ons  which  other  fans  can  then  access  on  the  site,  as  well  as  links  to  many  many  other  fan-­‐type  sites.  
  • 12. UNOFFICIAL  RECAP  BLOG Recap  sites  are  also  endemic  on  the  web  –  the  audience  interested  in  reading  summaries  of  recently  aired  episodes  may  include  folks  who  don’t   want  but  want  to  know  more,  but  typically,  they  are  viewers  who  have  already  watched  the  episode,  but  want  to  make  sure  they  got  everything.   Unlike  short  tweets  or  comments,  the  recap  blogs,  which  include  many  mainstream  publica.ons  like  Entertainment  Weekly,  offer  a  voice,  a   point  of  view,  indeed,  a  review  of  sorts,  ohen  on  a  very  granular  level.  We  live  in  an  age  where,  indeed,  everyone  is  a  cri.c.  
  • 13. OFFICIAL:  SECOND  SCREEN  APP Throughout  this  conference  weve  discussed  the  rise  and  evolu.on  of  so-­‐called  Second  Screen  apps,  and  AMC  offer  one  for  The  Walking  Dead  as   it  does  for  most  of  its  programming.  The  audio  of  an  episode  being  played  (live,  DVR,  DVD)  is  detected  by  the  tablet  or  other  mobile  device   running  the  app  and  generate  ancillary  content  in  real  .me  for  the  user.  Many  commercial  broadcasters  like  this  approach  because  it  provides   content  for  their  superfans,  and  encourages  fans  to  sit  through  the  commercials  or  otherwise  experience  marke.ng  messages  that  generate   revenue.  Synchronized  content  is  also  being  delivered  via  broad-­‐based  second  screen  apps  like  Zeebox.
  • 14. COMPANION  APP  –  U.K. Second  screen  apps  are  typically  created  by  the  distributors,  and  so  we  see  en.rely  new  companion  apps  for  The  Walking  Dead  for  interna.onal   markets  where  the  show  is  seen  on  other  channels.  Here’s  one  created  for  the  UK  broadcast  on  FX  Network  (owned  by  Fox),  and  created  by  Red   Bee,  a  digital  agency,  hJp://www.redbeemedia.com/work/walking-­‐dead-­‐companion-­‐app
  • 15. OFFICIAL:  FACEBOOK  PAGE AMC  builds  and  operates  a  slew  of  des.na.ons  on  popular  social  media  pla@orms,  like  this  one  on  Facebook  hJps://www.facebook.com/ TheWalkingDeadAMC.
  • 16. FAN-­‐CREATED  FACEBOOK  PAGES   But  there  are  many  more  Walking  Dead  fan-­‐created  sites,  just  run  a  search  on  Facebook.  Here’s  one  devoted  to  “memes”  which  has  aJracted   134,000  “Likes”.  hJps://www.facebook.com/walkingdeadmemes  The  fan-­‐powered  meme  phenomenon  is  all  over  the  web  for  shows  like   Walking  Dead;  indeed,  this  creator  has  a  chat  room,  website  and  Tumblr  blog  extending  their  interest  in  TWD  meme.  A  meme  is  an  idea  that   spreads  organically  through  the  culture,  ohen  sa.rical  or  outrageous.  A  more  formal  defini.on  is  here  at  Wikipedia:  hJp://en.wikipedia.org/ wiki/Meme
  • 17. UNOFFICIAL  FACEBOOK  PAGES This  is  just  one  page  of  my  Google  search  for  “Unofficial  Walking  Dead  Facebook  pages”.  There  are  351,000  results!
  • 18. OFFICIAL:  TWITTER  ACCOUNT @WalkingDead_AMC  is  the  official  TwiJer  account  from  the  network.  But  the  fan-­‐powered  use  of  this  popular  micro-­‐blogging  site  is  massive.  
  • 19. OFFICIAL:  TWITTER  MARKETING For  instance,  AMC  released  a  series  of  hashtags  like  this  one:  #oneleggedhershal  which  were  picked  up  and  used  by  fans.  Hashtags  enable   anyone  to  foster  searchability  on  TwiJer  (and  now  across  the  web)  by  inven.ng  tags  that  others  use  in  their  posts.  
  • 20. OFFICIAL:  TWITTER  MARKETING This  AdWeek  story  details  another  hashtag-­‐driven  marke.ng  campaign  in  France.  hJp://www.adweek.com/adfreak/zombies-­‐swarm-­‐around-­‐ infected-­‐hashtag-­‐clever-­‐campaign-­‐walking-­‐dead-­‐147702
  • 21. OFFICIAL:  INSTAGRAM Other  official  TWD  social  pla@orm  sites  include  this  one  on  Instagram  hJp://instagram.com/amcthewalkingdead.  Naturally,  there  are  many   more  unofficial  sites.  
  • 22. OFFICIAL:  TUMBLR Here’s  the  official  Tumblr  blog  for  the  series.  hJp://walkingdeadamc.tumblr.com/  (  launched  during  Season  4  in  the  US)
  • 23. TUMBLR:  UNOFFICIAL Tumblr  has  thousands  of  Walking  Dead  fan  blogs.  Being  Tumblr,  many  of  these  are  naughty.  
  • 24. UNOFFICIAL:  PINTEREST Here’s  a  fan  site  on  Pinterest.
  • 25. CASUAL  GAMES  –  IOS  &  ANDROID There  are  official  and  unofficial  casual  games  available  to  consumers  side-­‐by-­‐side  on  both  the  iOS  and  Android  app  stores.  
  • 26. WALKING  DEAD  -­‐  GAMES There  are  official  licensed  console  games  as  well,  like  this  ad  for  the  Ac.vision  release  for  the  X-­‐Box.  
  • 27. FAN-­‐MADE  GAME  MOVIES  (MACHINIMA) Fans  use  the  built-­‐in  video-­‐out  capture  capabili.es  of  the  game  engines  to  create  their  own  “movies”  set  inside  the  story  world.  They  can  add   their  own  dialog  and  sub.tles,  edit  scenes  to  go  places  that  the  series  never  went.  This  “machinima’  phenomenon  I  massive  on  YouTube,  where   this  example  was  found,  and  spawned  an  eponymous  network  as  well  (Machinima.com).  Note,  this  single  Walking  Dead  machinima  video  has   amassed  1.14  million  view  and  17,000  “likes”..  And  of  course,  many  comments  in  the  thread  below  the  video.
  • 28. OFFICIAL:  YOUTUBE  CHANNEL AMC  offers  video  clips  on  its  official  YouTube  Channel.
  • 29. FAN-­‐CREATED  YOUTUBE  CHANNELS But    fans  have  created  their  own  channels  that  riff  on  The  Walking  Dead,  ohen,  like  this  one,  blatantly  ripping  off  the  video  of  the  show  to   create  “mash-­‐ups”  that  are,  in  essence,  fully  viewable  deriva.ve  works.  Once  upon  a  .me,  AMC  fought  fan  mash-­‐up  and  expropria.on  (in  the   first  season  of  Mad  Men).  Now,  they  and  other  broadcasters  understand  that  this  of  fan  crea.vity  spreads  the  value  of  the  core  brand  very   effec.vely.    This  channel  replaces  dialog  with  “bad  lip  reading”  –  essen.ally  new  dialog.  This  single  video  example  has  12  million  views,   exceeding  the  primary  show’s  ra.ng.
  • 30. WALKING  DEAD  -­‐  TORRENTS Every  broadcaster  lives  with  piracy  and  the  peer-­‐to-­‐peer  networks,  called  Torrents,  offer  a  way  for  fans  to  easily  find,  download,  watch  and  then,   should  they  wish,  re-­‐edit  every  episode  of  every  show  released  in  the  world.  These  viewings  are  rarely  counted,  much  less  mone.zed,  but  they   are  a  common  part  of  many  fan’s  experience,  and  enable  much  of  the  “spreadable  media,”  to  use  scholar  Henry  Jenkin’s  phrase.  hJp:// spreadablemedia.org/
  • 31. ORIGINAL  COMIC  BOOK  BRAND,  TOO Though  my  focus  has  been  the  Walking  Dead  TV  series,  it’s  important  to  remember  that  the  show  itself  is  deriva.ve  of  a  prior  work,  namely  a   very  popular  indie  comic  book  series.  Most  of  the  brand  extensions,  fandom  explora.ons,  mashups,  engagement  experiences,  etc.  that  we  are   seeing  with  the  TV  series  can  be  seen  with  the  comic  book  fandom,  as  well,  especially  since  the  comic  book  was  around  for  five  years  before  the   broadcast  launch.  
  • 32. LIVE  FAN  EVENTS  –  COMIC  CON Fandom  lifestyles  exist  on  a  massive  scale  across  popular  culture,  which  has  propelled  the  popularity,  and  in  turn,  the  influence,  of  fan-­‐driven   live  events  like  Comic-­‐Con  in  San  Diego.  This  and  other  events  give  marketers  eager  to  reach  and  cul.vate  superfans  of  their  proper.es  a  direct   channel  of  engagement  which  radiates  out  into  the  digital  world  and  helps  build  digital  word-­‐of-­‐mouth.  AMC  had  8  different  Walking  Dead   engagement  points  at  the  2013  ComicCon  San  Diego.
  • 34. WALKING  DEAD  –  WIKIA  SITE Wikia.com  is  a  hugely  popular  website  hos.ng  300,000  fan  communi.es,  an  ad-­‐supported  site  that  harnesses  the  superfan  phenomenon  by   using  the  same  underlying  sohware  that  powers  Wikipedia.  Fans  contribute  to  gigan.c  “wiki”  sites  devoted  to  their  favorite  pop  culture   products  (TV,  movies,  games)  and  many  other  interests.  Fans  upload  s.lls,  curate  videos  from  YouTube,  document  and  extend  the  characters,   plots,  and  other  elements  of  the  story,  and  build  their  own  fan  fic.on,  roleplaying  and  other  extensions  of  their  most  beloved  entertainment   proper.es.  This  month  Wikia.com  hit  over  100  million  monthly  unique  visitors  –  and  it  is  growing  fast,  with  site  visits  up  more  than  50%  in  the   last  six  months  alone.
  • 35. WALKING  DEAD  –  DEVIANT  ART Deviant  Art  (www.hJp://www.deviantart.com)  is  a  site  for  ar.sts  to  showcase  their  work  in  many  different  media  and  genres,  and  for  fans  to   follow  ar.sts  and  work  they  like.  A  search  on  the  site  returns  more  than  100,000  relevant  results.  
  • 36. THE  DARK  WEB • Web  content  that  is  not  indexed • Private  and  restricted  content • Email  and  text  messaging Finally,  we  have  the  so-­‐called  “Dark  Web”  –  the  hidden  part  of  the  internet  which  is  not  indexed  by  Google  and  other  search  engines.  This   includes  databases  and  proprietary  content  that  is  hidden  behind  paywalls  and  other  authen.ca.on  schemes,  but  it  also  includes  private   messaging  like  emails  and  text  messaging  that  consumers  may  use  to  comment  and  spread  their  fandom  excitement  about  a  property.  
  • 37. HOW  FAN  CENTRIC  IS  YOUR  MEDIA? • YOURS – Digital  (Mostly) – Mul.pla@orm  (Maybe) – Interac.ve  (Low  vs.  High) – Social  (Shareable) – Media  Dense  (Video) – Contextual  (Story) • THEIRS The  slides  I’ve  presented  on  The  Walking  Dead  are,  as  I’ve  tried  to  convey,  only  the  .p  of  the  iceberg  of  fan  engagement  of  this  very  popular   property.  Clearly,  the  network  has  done  much  to  generate  this  kind  of  fan  engagement.  Would  the  ra.ngs  have  been  so  high  without  the  perfect   storm  of  genre,  fanboy  excitement,  content  which  is  extreme  and  worthy  of  parody  and  mashup?  Who  knows.  Other  shows  haven’t  seen  this   level  of  fan  engagement.  But,  make  no  assump.ons.  If  your  program  seeds  the  digital  content  across  many  pla@orms  in  a  way  which  enables   interac.vity,  shareabiity,  media  density,  and  provides  story  context  for  the  engagement,  they  fans  themselves  will  do  the  rest.  
  • 38. Always  keeping  in  mind,  of  course,  that  the  social  TV  ecosystem  is  growing  in  all  direc.ons  and  that  experiments  in  fan  powered  media  will   necessarily  evolve  as  the  tools,  pla@orms,  and  enabling  technologies  come  and  go.  This  is  the  2013  version  of  an  infographic  depic.ng  all  of  the   sectors  of  the  social  TV  ecosystem  provided  by  Trendrr  for  Adver.sing  Age.  
  • 39. SECOND  LIFE I  want  to  close  by  focusing  upon  what  I  referred  to  as  “media  dense”  fan  engagement,  that  is  examples  of  stories,  not  necessarily  exis.ng  TV   shows,  movies  or  other  commercial  proper.es,  which  are  built  around  the  premise  that  fans  want  to  contribute  significantly  to  the  expansion  of   a  story  world.  I’ve  given  many  presenta.ons  on  this  subject,  some.mes  called  transmedia,  but  this  is  a  bit  different  –  let’s  call  it  the  Media   Density  scale.  One  of  the  best  examples  of  a  rich  engagement  pla@orm  is  Second  Life,  which  is  s.ll  going  strong,  even  though  it’s  not  the  cri.cal   darling  it  once  was.  Fans  create  avatars  inside  story  worlds,  navigate  through  virtual  environments,  engage  with  others  through  ac.on  and  type-­‐ wriJen  dialog  in  real  .me.  Many  people  are  devoted  to  this  form  of  co-­‐crea.on.  
  • 40. LONELY  GIRL  15 In  2008,  at  the  dawn  of    YouTube’s  amazing  journey,  one  property  stood  out  as  illustra.ng  many  of  the  exci.ng  possibili.es  of  fan  co-­‐crea.on,   and  that  was  Lonely  Girl  15.  This  was  a  completely  fic.onal  story,  told  through  the  modality  of  YouTube,  i.e.,  the  direct  address  into  a  webcam   known  as  video  blogging.  The  characters  shared  their  lives  using  the  same  methods  that  the  audience  used  to  create  their  own  YouTube  videos.   This  was  audience  as  content,  and  actors  As  audience.  It  took  months  before  the  fans  learned  that  Lonely  Girl  was  en.rely  fic.onalized,  the   work  of  actors,  writers  and  an  inven.ve  talent  agency.  Meanwhile,  fans  uploaded  their  own  videos  in  reponse  to  the  “official”  videos  in  the   story.  The  line  between  “reality,”  “fic.on”  and  “hoax”  were  blurred.  
  • 41. THE  LIZZIE  BENNET  DIARIES One  of  this  year’s  Emmy  winner  for  best  interac.vity  was  THE  LIZZIE  BENNET  DIARIES,  a  moderniza.on  of  the  Jane  Austen  novel  Pride  &   Prejudice.  The  crea.ve  team  placed  characters  in  front  of  webcams  as  contemporary  young  people  who  of  course,  used  YouTube,  Tumbler,   TwiJer,  Facebook  and  other  social  networks  to  expand  the  loca.on  of  the  story.  Fans  followed  and  interacted  with  content  that  was  “wriJen”   and  “posted”  by  the  story’s  characters,  which  of  course,  was  wriJen  by  the  wri.ng  staff.  The  genius  of  the  property  is  the  inven.on  of  a  new  set   of  rules  for  this  kind  of  mul.plla@orm  story.  
  • 42. WELCOME  TO  SANDITON The  team  from  Pemberley  Digital,  the  group  behind  LIZZIE  BENNET,  launched  another  series  in  the  summer  of  2013  based  upon  the  unfinished   Jane  Austen  novel  SANDITON.  In  this  instance,  in  addi.on  to  all  of  the  various  social  pla@orms  in  the  original  format,  they  added  added  a   subplot  powered  by  the  Theatrics  pla@orm  to  allow  fans  to  create  characters  and  perform  in  the  series.  This  is  very  media  dense  fan   engagement.  As  men.oned  in  the  “fanthropology”  analysis,  only  a  frac.on  of  the  fans  actually  created  accounts,  and  only  a  smaller  group   created  and  performed  characters.  But  this  fan-­‐powered  dimension  generated  addi.onal  content  that  was  edited  by  the  team  and  integrated   into  the  professional  content  produced  in  the  original  format.  The  site  is  s.ll  live.  hJp://domino.pemberleydigital.com/sanditon
  • 43. DIRTY  WORK Another  Emmy  winner  was“  Dirty  Work“  built  using  the  RIDES.tv  pla@orm  from  Fourth  Wall  Studios.  The  story  integrates  Video,  SMS,  phone   calls  that  directly  involve  the  viewer  in  the  story.  This  is  a  high  degree  of  engagement  by  the  story  engine,  but  not  much  in  the  way  of  fan   contribu.on.    
  • 44. THE  S#CIAL  SECTOR  (USA  NETWORK.  PSYCH) USA  Network  worked  with  third-­‐party  pla@orms  Social  Samba  &  Theatrics  to  build  “ The  Social  Sector”  as  an  8  week  web-­‐original  game  and   interac.ve  murder  mystery  story.  Fans  could  par.cipate  in  helping  to  solve  the  crime  by  actually  uploading  video  with  their  own  theories  each   week  as  to  who  might  be  the  killer.  Thousands  of  fans  were  engaged.  The  project  can  s.ll  be  played  at  hJp://socialsector.usanetwork.com/
  • 45. AURELIA Aurelia  is  a  steampunk  adventure  show  built  with  the  Theatrics  pla@orm  that  allows  viewers  to  become  performers.  hJp://www.theatrics.com/ aurelia/welcome  The  Theatrics  Gallery  offers  video  introduc.ons  of  Aurelia  and  other  proper.es  on  the  site.  hJp://www.theatrics.com/hub/ gallery  AURELIA  is  the  densest  example  of  fan  interac.on  because  the  performers  write  and  create  their  own  characters,  including  sets  and   costumes.  Many  of  the  par.cipants  came  from  the  so-­‐called  Live  Ac.on  Role  Playing  community,  which  offers  face-­‐to-­‐face  story-­‐based   experiences  in  which  par.cipants  become  immersed  as  characters.  This  is  a  world  that  is  going  to  impact  mainstream  media  in  a  big  way  in  the   coming  years  as  Fans  exert  their  power  and  become  more  central  to  the  storytelling  offered  by  mainstream  outlets.  
  • 46. THANK  YOU  VERY  MUCH • Contact  me  to  learn  more  about  Theatrics’s   powerful  storytelling  pla@orm • Nick@theatrics.com 46