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Optimizing email campaigns
By Nidhish Alex
http://www.semchennai.com
The Expert Marketing Consultants
Agenda
• Email growth statistics
• Elements of email marketing strategy
– How to grow email lists?
– How integrate email marketing into existing channels?
– How to Improve the deliverability?
– How to get into the good books of users?
EMAIL GROWTH STATISTICS
SEMC Email marketing team visit:
www.semchennai.com
Future of emails
• In recent DMA study
– 75.8% marketers sense more email usage
compared to three years ago.
• Forrester research group forecast
– Increase in investment from $1.3 bln in 2010 to $2
bln in 2014.
GROWING EMAIL LISTS
How to grow email lists?
SEMC Email marketing team visit:
www.semchennai.com
How to grow email lists?
• Grow emails the bad way
– Buy the list from a vendor or a third party and end up
• Being marked spam & getting black listed.
• Annoying users with irrelevant mails.
• Disconnecting with Non opt-in users who do not know about
you.
– Keeping the expired email accounts
• Email lists expire at ~25% every year
How to grow email lists?
• Grow emails the good way
– Get opt in users
• Add a subscribe box
• Partner through events/webinars & get users opt into
the list.
• Optimize the unsubscription process.
Why users unsubscribe?
• Too many emails
– Conduct a study to know the safe mailing
frequency
• Irrelevant content
– Target users with proper content, more
segmented lists.
EMAIL INTEGRATION
How to integrate emails with the existing channels?
SEMC Email marketing team visit:
www.semchennai.com
How to integrate email marketing?
• Social media integration
– 65% of the top 20% of B2B marketers in social media lead generation
integrate email with social media, compared to the industry average of
51%.
• Add social sharing buttons in email templates
• Engage with social influencers who have mentioned the brand
• Add call to action buttons for users to subscribe in the mailing lists.
• Search integration
• Ensure that email landing pages are proper SEO web versions.
• Use keywords, optimized alt tags & images.
• Make your landing pages crawlable.
How to integrate email marketing?
• Mobile integration
– 16% of emails get opened in mobiles.
• Check mobile compatibility of email templates
• Ensure that CTA buttons are clickable using touch screen
devices
• Offer both text & HTML versions
• Analytics integration
– 37% of B2B marketers say lack of user data is the major obstacle
to effective segment targeting
• Add tracking & monitoring to emails
• Try to get every metrics for detailed analysis
EMAIL DELIVERABILITY
How to Improve the deliverability?
SEMC Email marketing team visit:
www.semchennai.com
How to Improve the deliverability?
• Clean email lists
• Sender score of the mailing domain
• Warmed up IP addresses
• Best practices
• Keeping email lists clean
– Does users in the mailing list have a prior relationship with the
brand?
– Can the users have an option to unsubscribe?
– Is the email list an un-purchased opt in list?
– Are the emails targeted & segmented for relevant audience?
– What is the last time the users receive a mail from the brand?
How to Improve the deliverability?
How to Improve the deliverability?
• Sender score of the mailing domain
• A free service of Return Path, the Sender Score algorithm
rates the reputation of every outgoing mail server IP address
on a scale from 0-100.
• Sender Score will continue to change depending on your
email sending habits and the responses of your recipients.
• Scores are calculated on a rolling, 30-day average and
represent the rank of an IP address against other IP
addresses
How to Improve the deliverability?
• Sender IP address
– Each time an email is send, it’s associated with an IP
address.
– The domain reputation that is built, through email
campaigns is also associated with that IP address.
– To get a better delivery rate, the IP has to be warmed. i.e.
gain reputation by sending lesser emails before doing bulk
campaigns.
– The sender IP address can be either
• Dedicated -expensive
• Shared
LIST SEGMENTATION
How to target the most relevant set of users?
SEMC Email marketing team visit:
www.semchennai.com
List segmentation
• The tailored campaigns for the most targeted
base get better response rate
• 4 out of 10 subscribers mark spam if the content is irrelevant
– Types of segmentations
• Geographic segmentation
• Industry/role segmentation
• Interest based
• Behavior based
• Segmentation by brand advocates/influencers
THANK YOU
SEMC Email Marketing Team
SEMC Email marketing team visit: www.semchennai.com

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Email Optimization for Digital Marketing Managers

  • 1. Optimizing email campaigns By Nidhish Alex http://www.semchennai.com The Expert Marketing Consultants
  • 2. Agenda • Email growth statistics • Elements of email marketing strategy – How to grow email lists? – How integrate email marketing into existing channels? – How to Improve the deliverability? – How to get into the good books of users?
  • 3. EMAIL GROWTH STATISTICS SEMC Email marketing team visit: www.semchennai.com
  • 4. Future of emails • In recent DMA study – 75.8% marketers sense more email usage compared to three years ago. • Forrester research group forecast – Increase in investment from $1.3 bln in 2010 to $2 bln in 2014.
  • 5. GROWING EMAIL LISTS How to grow email lists? SEMC Email marketing team visit: www.semchennai.com
  • 6. How to grow email lists? • Grow emails the bad way – Buy the list from a vendor or a third party and end up • Being marked spam & getting black listed. • Annoying users with irrelevant mails. • Disconnecting with Non opt-in users who do not know about you. – Keeping the expired email accounts • Email lists expire at ~25% every year
  • 7. How to grow email lists? • Grow emails the good way – Get opt in users • Add a subscribe box • Partner through events/webinars & get users opt into the list. • Optimize the unsubscription process.
  • 8. Why users unsubscribe? • Too many emails – Conduct a study to know the safe mailing frequency • Irrelevant content – Target users with proper content, more segmented lists.
  • 9. EMAIL INTEGRATION How to integrate emails with the existing channels? SEMC Email marketing team visit: www.semchennai.com
  • 10. How to integrate email marketing? • Social media integration – 65% of the top 20% of B2B marketers in social media lead generation integrate email with social media, compared to the industry average of 51%. • Add social sharing buttons in email templates • Engage with social influencers who have mentioned the brand • Add call to action buttons for users to subscribe in the mailing lists. • Search integration • Ensure that email landing pages are proper SEO web versions. • Use keywords, optimized alt tags & images. • Make your landing pages crawlable.
  • 11. How to integrate email marketing? • Mobile integration – 16% of emails get opened in mobiles. • Check mobile compatibility of email templates • Ensure that CTA buttons are clickable using touch screen devices • Offer both text & HTML versions • Analytics integration – 37% of B2B marketers say lack of user data is the major obstacle to effective segment targeting • Add tracking & monitoring to emails • Try to get every metrics for detailed analysis
  • 12. EMAIL DELIVERABILITY How to Improve the deliverability? SEMC Email marketing team visit: www.semchennai.com
  • 13. How to Improve the deliverability? • Clean email lists • Sender score of the mailing domain • Warmed up IP addresses • Best practices
  • 14. • Keeping email lists clean – Does users in the mailing list have a prior relationship with the brand? – Can the users have an option to unsubscribe? – Is the email list an un-purchased opt in list? – Are the emails targeted & segmented for relevant audience? – What is the last time the users receive a mail from the brand? How to Improve the deliverability?
  • 15. How to Improve the deliverability? • Sender score of the mailing domain • A free service of Return Path, the Sender Score algorithm rates the reputation of every outgoing mail server IP address on a scale from 0-100. • Sender Score will continue to change depending on your email sending habits and the responses of your recipients. • Scores are calculated on a rolling, 30-day average and represent the rank of an IP address against other IP addresses
  • 16. How to Improve the deliverability? • Sender IP address – Each time an email is send, it’s associated with an IP address. – The domain reputation that is built, through email campaigns is also associated with that IP address. – To get a better delivery rate, the IP has to be warmed. i.e. gain reputation by sending lesser emails before doing bulk campaigns. – The sender IP address can be either • Dedicated -expensive • Shared
  • 17. LIST SEGMENTATION How to target the most relevant set of users? SEMC Email marketing team visit: www.semchennai.com
  • 18. List segmentation • The tailored campaigns for the most targeted base get better response rate • 4 out of 10 subscribers mark spam if the content is irrelevant – Types of segmentations • Geographic segmentation • Industry/role segmentation • Interest based • Behavior based • Segmentation by brand advocates/influencers
  • 19. THANK YOU SEMC Email Marketing Team SEMC Email marketing team visit: www.semchennai.com