1. Staying social onlineUK Museums on the Web 2009 Denise Drake Tower Hamlets Summer University

2. Who I work for What I do Working with young people Facing the future Who I turn to What I’ll cover

3. Founded in 1995 26 staff Based in East End of London Free summer courses for 11- 25 year olds 127 courses 2,205 course places Year-round projects Job Ready Music Space Nang! magazine What We Want! (www!) Volunteer opportunities Peer Motivators Youth Ambassadors Tower Hamlets Summer University

5. 2,846 courses

6. 49, 593 course places

7. SUL Coordinator employed by each borough

8. Organises courses, tutors, venues, enrolmentsCommissioned in April 2006

9. 2 websites NEW! tumblr – blogs for students Encourage and support Coordinators in using SNS What I do

10. It works! ‘All because of these three weeks I have changed totally the way I think. I have found something I am good at, something I enjoy. As a result I want more’ Pani, 23

11. Good days

12. Bad days

14. respond to questions/comments within 24 hours

15. ensure content is relevant and timely

17. remove negative comments

18. appear online out of office hoursGround rules

20. Be careful using images

23. Central government

24. Local government

25. Youth workResources Association of online community professionals Blogs, developers’ pages on social network sites Website, Facebook, twitter, iPhone app twitter Keeping up to date

26. Working with Local Authorities

27. New brand and new name 2010 The future

28. Denise Drake denise.drake@summeruni.org LinkedIn: Denise Drake Twitter: niecieden SummerUni Thank you!