How Troux Technologies Leverages an OpenStack Powered Hybrid Cloud
1. How Troux Technologies Powers
Their On-Demand Offering Using an
OpenStack-Powered Hybrid Cloud
CHRISTIAN FOSTER
Director, Rackspace Private Cloud
@csfos
CRAIG DALTON
Vice President, Troux Technologies
Craig.Dalton@troux.com
NIKI ACOSTA
Rackspace Private Cloud Evangelist
@nikiacosta
2. RACKSPACE® HOSTING | WWW.RACKSPACE.COM
About Rackspace
2
9 Worldwide
Data Centers
5,000+ Rackers
103,000+
Servers
26,000+ VM
≅80 PB Stored
Global Footprint
Customers in
120+ Countries
Portfolio of
Hosted
Solutions
Dedicated - Cloud - Hybrid
Annualized RevenueOver $1.5B
60% 100OF
THE
We serve FORTUNE®
6. RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Rackspace Private Cloud Use Cases
6
WEB-TIER
APPLICATIONS
CONTENT CREATION
& DELIVERY
MANAGING
BIG DATA
SOFTWARE
DEVELOPMENT
LIFECYCLE
7. RACKSPACE® HOSTING | WWW.RACKSPACE.COM
About Troux
7
Founded in 2001,
Troux is a global company whose
mission is to provide decision
makers with cost, timing and risk
information to optimize and
synchronize IT with the business
9. RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Our Approach
9
Quickly deliver 360o view of
the IT landscape in the
context of the business
Provide decision-makers with
the information required to
address fundamental
business issues
Better understand the impact
a decision has across the
entire enterprise
GOALS &
STRATEGY
BUSINESS
ARCHITECTURE
INVESTMENTS
APPLICATIONS
INFORMATION
TECHNOLOGY
16. RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Troux On-Demand Benefits
16
Troux On
Demand
+ Rackspace
Private Cloud
Global presence,
managed centrally
More security and control
Decreases time for customers
to feel value
18. RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Contact Us
• Visit http://www.troux.com/resources/knowledge/ to learn more
about Troux
• Visit http://www.troux.com/products/troux_ondemand/ to learn
more about Troux EPM On-Demand
• Visit http://www.rackspace.com/cloud/private/ to learn more about
Rackspace Private Cloud and to download a free copy of our
software
• Visit http://www.rackspace.com/cloud/private/training/ to learn
more about and sign up for Rackspace OpenStack Training
classes
18
Hello everyone and thank you for joining us! We’re excited to be part of BrightTalk’s Private and Hybrid Cloud Summit and are looking forward to talking with you today. I’m sure most of you are feeling the shifts happening with applications and architecture --- from what most would consider to be a Traditional IT environment to some form of cloud. At Rackspace, we continually hear from customers who are interested in making the move, but have plenty of questions and don’t always know where to get started. Our discussion today is focused on a Rackspace customer, Troux Technologies, and their successful journey to an OpenStack-powered private and hybrid cloud. We are fortunate to have a member of the Troux team with us today who will share his first-hand experiences from this journey and will talk with us about how they are leveraging their hybrid architecture to power their business.Before we dive into the story, we’ll first introduce ourselves and provide you with some background on both Rackspace and Troux Technologies.My name is Christian Foster and I’ll play the role of Larry King today --- I’m a member of the Rackspace team and lead marketing for our private cloud business. Joining me today is Niki Acosta, a cloud evangelista and OpenStack guru at Rackspace --- and our featured guest star, Craig Dalton from Troux Technologies. I’ll turn it over to Niki and Craig so they can each give themselves a proper introduction.
Thanks to you both. As a reminder to our audience, you can submit any questions you have during the webinar and we’ll do our best to answer them during the Q&A portion of this presentation.Now for a brief background about Rackspace. We are a global company of specialists who deliver Fanatical Support to customers across our hybrid portfolio. You’ll notice on the slide that we have customers in over 120 countries, we manage quite a few servers, we have 9 data centers throughout the globe and we serve 60% of the Fortune 100. Most importantly though --- we have over 5,000 employees known as Rackers whose mission is to help Rackspace become the world’s greatest service company.
As Niki mentioned, our private cloud is a key component of our hybrid portfolio. Rackspace Private Cloud is powered by OpenStack and is unique to the Rackspace portfolio in that it can be deployed in a Rackspace data center OR on a customer’s premises. We’ve experienced a tremendous increase in demand for our private cloud over the past year --- specifically, customers are looking to take advantage of the cloud without sacrificing the performance, control and security of a dedicated environment. And many of them want to lower their costs by moving away from licensed software and expensive, specialized hardware. Finally, its important to note that you can download Rackspace Private Cloud software for free --- we are in the business of helping customers design, build, deploy and OPERATE their cloud --- essentially making SUPPORT our product.
As we just discussed, customers are interested in private clouds for the performance, control and security that they offer. More importantly in some people’s minds though is the question “How are they using their private cloud?” The four most common use cases for our customers are: web-tier applications, content creation & delivery, software development lifecycle, and managing big data. For example, several of our customers are using private cloud for their test/dev purposes which provides their developers with their own instant-on and self-service environment while ensuring that the company’s secret sauce and sensitive data remains secure. And we’ll talk more about how Troux Technologies is using their private cloud in just a few minutes. I’m now going to turn it over to Craig who will provide you with some information about Troux Technologies.
300+ customers worldwide; representing well recognized brandsProven solutions for: Financial Services, Manufacturing, Insurance, Retail, Media & Entertainment, Utilities, Pharmaceuticals, Telecommunications, Technology and GovernmentVibrant user community with 2000+ active membersRecognized as a market leader by Forrester and Gartner
ChallengesBusinesses have tremendous decision-making challenges due to lack of relevant, complete, accurate and timely informationThis has become more acute as the pace of change increases and the breadth of change expandsPoor decisions create disconnect between IT and business strategyIT decisions impact every facet of an organization; therefore decisions can no longer be made in isolationImpactsIT spending and programs become ineffective and out-of-step with business strategyRisk associated with change increases due to lack of information key dependenciesPoor visibility and control lead to wasteful IT spending
Decreases the time it takes for our customers to get valueFaster provisioningCustomers focus on using the software, not managing itMore security and controlRightsizing resourcesLower costsGlobal presence, managed centrallyBetter uptimeMore proactive administration and management
I hope you have found this discussion helpful and want to thank Craig again for walking the red carpet and being our special guest star today. We’ve included some contact us information for those of you interested in finding out more about Troux Technologies, Rackspace’s OpenStack Training program, and/or Rackspace’s Private and Hybrid Cloud offering.
We are now entering the questions & answers zone. Let’s start with the questions that came up during our presentation…