The document summarizes findings from the Smartphone360 Research panel study in the UK between 2005-2008. Key findings include increased usage of music, maps, email and browsing. Promotional events significantly impacted usage of Nokia Maps, Music Store and MOSH. Music Player usage grew substantially starting in 2007. Maps became a core application after the 2007 introduction of Nokia Maps. While gaming remains niche, N-Gage adoption was higher than expected. Browser and email usage also grew substantially over this period.

1. Smartphone360 Research © 200 8 Nokia Smartphone360 panel in summer 2008 FINDINGS ON DEVICE USAGE November 5, 2008

6. Browsing, map applications, email and music have all attracted more users over the years Smartphone360 Research © 200 8 Nokia * At least twice a week Base: Live UK panels 2005-2008 (all together 1 189 device owners) Usage Activity 2005-2008 A

8. Music Player used more actively in commuting hours Smartphone360 Research © 200 8 Nokia Hour Base: Live 5 UK panel (2008) with 489 device owners Hourly Distribution of Music Player Use *total weekend launches normalized with multiple 2 (weekend days per week), total workday launches normalized with multiple 5 (5 workdays per week) A

11. Map applications used more actively in daytime on weekends Smartphone360 Research © 200 8 Nokia Hour Base: Live 5 UK panel (2008) with 489 device owners Hourly distribution for map applications use *total weekend launches normalized with multiple 2 (weekend days per week), total workday launches normalized with multiple 5 (5 workdays per week) A

15. For 46% of the respondents it would be important to have one Nokia account Smartphone360 Research © 200 8 Nokia Data Point: 325 respondents How important would it be for you to have one account to pay for all Nokia services? Proportion of Respondents % Q

18. Smartphone360 Research © 200 8 Nokia Alja Lepistö Smartphone360 Research Services & Software