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You’re a

DESIGNER

Whether you like it or
WHO HERE
WORKS WITH
DESIGNERS?

You’re a

DESIGNER
Whether you like it or not.
WHO CONSIDERS
THEMSELVES A
DESIGNER?

You’re a

DESIGNER
Whether you like it or not.
YOU ARE A
DESIGNER.

You’re a

DESIGNER
Whether you like it or not.
Buy NOW!
Buy NOW!
WE MAKE
STUFF PEOPLE USE.

You’re a

DESIGNER
Whether you like it or not.
SO WHAT? WHY
SHOULD I CARE?

You’re a

DESIGNER
Whether you like it or not.
JOB OF
TOMORROW:
“DEVELOPIGNER?”

You’re a

DESIGNER
Whether you like it or not.
Design is the
application of intent—
the opposite of
happenstance, and an
Robert L. Peters
Designer
5 THINGS TO COVER




You’re a

DESIGNER
Whether you like it or not.
5 THINGS TO COVER
1. You’ve got the wrong idea about
design.




You’re a

DESIGNER
Whether you like it or not.
5 THINGS TO COVER
1. You’ve got the wrong idea about
design.

2. Everyone has latent design skills.




You’re a

DESIGNER
Whether you like it or not.
5 THINGS TO COVER
1. You’ve got the wrong idea about
design.

2. Everyone has latent design skills.

3. Communicating with designers.



You’re a

DESIGNER
Whether you like it or not.
5 THINGS TO COVER
1. You’ve got the wrong idea about
design.

2. Everyone has latent design skills.

3. Communicating with designers.

4. Your design nitro boosters.

You’re a

DESIGNER
Whether you like it or not.
1.
YOU’VE GOT THE
WRONG IDEA
ABOUT DESIGN
You’re a

DESIGNER
Whether you like it or not.
1.
YOU’VE GOT THE
WRONG IDEA
ABOUT DESIGN
You’re a

DESIGNER
Whether you like it or not.
2.
EVERYONE HAS
LATENT
DESIGN SKILLS
You’re a

DESIGNER
Whether you like it or not.
Typical developer thinks:
Typical developer thinks:

CRUDManager.CreateAdditionalAccount()
Typical developer thinks:

CRUDManager.CreateAdditionalAccount()



       Create Additional
“Developigner” thinks:
“Developigner” thinks:
If my interface was a person,
       it would say...
“Developigner” thinks:
If my interface was a person,
       it would say...


Start a savings account
2.
EVERYONE HAS
LATENT
DESIGN SKILLS
You’re a

DESIGNER
Whether you like it or not.
3.
COMMUNICATING
WITH DESIGNERS

You’re a

DESIGNER
Whether you like it or not.
I don’t
like how
      this
    looks.
   Said to a Designer
      By a Developer
I don’t                  I can’t get
like how                    this
      this              =   thingy to
    looks.                  work.
   Said to a Designer       Said to a Developer
      By a Developer        By a Designer
Yeah we’re gonna need
this [crazy thing] like
yesterday...just do it
this way instead, OK?
Management
“Swoop and Poop Strategy”
PROPOSING IDEAS
& CRITIQUING
DESIGNS

You’re a

DESIGNER
Whether you like it or not.
“Well, I really like it when…”
“Well, I really like it when…”
PUSHING BACK ON
UNREALISTIC
DESIGNS

You’re a

DESIGNER
Whether you like it or not.
3.
COMMUNICATING
WITH DESIGNERS

You’re a

DESIGNER
Whether you like it or not.
4.
YOUR DESIGN
NITRO BOOSTERS

You’re a

DESIGNER
Whether you like it or not.
PERFORMANCE


You’re a

DESIGNER
Whether you like it or not.
PERFORMANCE


You’re a

DESIGNER
Whether you like it or not.
SPEED MATTERS
Amazon                        4.3% drop in revenue per
100 ms delay caused a         user.
1% drop in revenue.
                              Mozilla
Yahoo!                        Download page 2.2
400 ms delay caused a         seconds faster increase of
5-9% decrease in traffic.     15.4% in downloads.

Bing                          Google Maps
2 seconds delay caused a      Reduced the file volume
                              by 30% and observed a
                              30% increase in map
You’re a

DESIGNER
Whether you like it or not.
“AUTOMAGIC”


You’re a

DESIGNER
Whether you like it or not.
5.
DESIGN PATTERNS
FOR INTERACTION

You’re a

DESIGNER
Whether you like it or not.
Your
The World




            Your
The World




            Your

 “Forces”
Governments spend
The World                        $2B annually on
                                 radiation safety
                                 equipment **




                       Your

 “Forces”


                                          Most sniffers
       High radiation requires            have 3-terminal
       HASMAT suit and gloves             connector **
10 USABILITY
HEURISTICS
       Visibility of system
       status                 Recognition rather than
                              recall
Match between system          Flexibility and efficiency
and the real world            of use

User control and              Aesthetic and minimalist
freedom                       design

Consistency and               Help users recognize,
standards                     diagnose, and recover
                              from errors
Error prevention
You’re a

DESIGNER
Whether you like it or not.
10 USABILITY
HEURISTICS
Visibility of system
status                        Recognition rather than
                              recall
Match between system          Flexibility and efficiency
and the real world            of use

User control and              Aesthetic and minimalist
freedom                       design

Consistency and               Help users recognize,
standards                     diagnose, and recover
                              from errors
Error prevention
You’re a

DESIGNER
Whether you like it or not.
VISIBILITY OF
SYSTEM STATUS




You’re a

DESIGNER
Whether you like it or not.
VISIBILITY OF
SYSTEM STATUS
Progress indicators




You’re a

DESIGNER
Whether you like it or not.
VISIBILITY OF
SYSTEM STATUS
Progress indicators

Live preview




You’re a

DESIGNER
Whether you like it or not.
VISIBILITY OF
SYSTEM STATUS
Progress indicators

Live preview

Autocomplete / live search



You’re a

DESIGNER
Whether you like it or not.
VISIBILITY OF
SYSTEM STATUS
Progress indicators

Live preview

Autocomplete / live search

Periodic refresh

You’re a

DESIGNER
Whether you like it or not.
BONUS:
TACTIAL NUGGETS

You’re a

DESIGNER
Whether you like it or not.
WORK AS CLOSE
AS PHYSICALLY
POSSIBLE

You’re a

DESIGNER
Whether you like it or not.
TEACH THEM


You’re a

DESIGNER
Whether you like it or not.
BE TAUGHT
(YOU’RE HERE!)

You’re a

DESIGNER
Whether you like it or not.
CREDIT & SOURCES
“Designing with Forces”
Ryan Singer http://vimeo.com/10875362

Notes on the Synthesis of Form
Christopher Alexander

“Clean Up Your Mess”
Daniel Higginbotham http://visualmess.com



You’re a

DESIGNER
Whether you like it or not.
CREDIT & SOURCES
Designing Web Interfaces
Bill Scott & Theresa Neil

“Yahoo Design Pattern Library”
Yahoo http://developer.yahoo.com/ypatterns/

“Design for Developers”
Robby Ingebretsen http://bit.ly/hkHghf



You’re a

DESIGNER
Whether you like it or not.
CREDIT & SOURCES
“Anatomy of a Design Decision”
Jared Spool http://vimeo.com/20881152

“Ten Usability Heuristics”
Jakob Nielsen http://bit.ly/4eOWbN

“First Principles of Interaction Design”
Bruce Tognazzini http://bit.ly/4Cyrwu



You’re a

DESIGNER
Whether you like it or not.
CREDIT & SOURCES
High Performance Websites
Steve Souders




You’re a

DESIGNER
Whether you like it or not.
I                             READING




You’re a

DESIGNER
Whether you like it or not.
I                             READING




You’re a

DESIGNER
Whether you like it or not.
THANKS!
@noluckmurphy

You’re a

DESIGNER
Whether you like it or not.

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Youre a Designer Whether You Like It or Not

Notes de l'éditeur

  1. Why it’s important dev/design speak language\nOnly non-code talk?\nProve my nerd pedigree.\n\n
  2. Geiger counter. Studied this in college. \nLoved tinkering and taking things apart growing up.\n
  3. Geiger counter. Studied this in college. \nLoved tinkering and taking things apart growing up.\n
  4. Geiger counter. Studied this in college. \nLoved tinkering and taking things apart growing up.\n
  5. The complexity of that amplifier \nHomework problem.\nFar as I got. Never went on to build circuits.\n
  6. Love math and algos. Am a builder.\nDidn’t go to design or art school--trained as an engineer.\nI want to know how things are built.\nHighly respect and admire the talents of engineers and devs.\n
  7. Doesn’t matter what kind\nvisual/graphic, "web designers," interaction/IA\n
  8. Not trying to get trained as a visual or interaction designer in a day. \n\nResources at end.\n\nBuild empathy for designers. Help you get them to do the same.\n\nMy Goal: Persuade and motivate you to do the deep dive.\n
  9. Thesis.\nNot semantics argument.\n“Designers” in my opinion share a philosophy that I hope to explore with you today.\nYou’re a creative problem solver who makes software for people to use\n--that’s design by definition.\n\n
  10. Not about Photoshop or Comic Sans\nHipster glasses, flannel shirts, skinny jeans.\nI’m asking you to recognize that design is more than skin deep.\nDev != prog. langs and IDEs\n\n
  11. Not about Photoshop or Comic Sans\nHipster glasses, flannel shirts, skinny jeans.\nI’m asking you to recognize that design is more than skin deep.\nDev != prog. langs and IDEs\n\n
  12. “Whether you like it not”...you can design by accident. \nLot of software companies do. Passive vs. Active.\n\nNo design culture so they just add features at random to keep their engineers busy.\nLack of hard/honest thought given to the actual people who use their stuff.\n\nThat’s the ultimate responsibility of any designer.\n
  13. If I still haven’t convinced you: 2 TRENDS\n\n1. Invisible technology is a competitive advantage.\n -- results from design thinking applied to the technology\n -- that takes design AND dev talent coming together\n\n2. Best products come from integrated design/development teams.\n -- you need to be able to work smoothly on those teams.\n
  14. Think of design+engineering grand slam companies. \nApple, BMW, Mint.com\n\nSXSW every company hiring.\n
  15. IMO, it’s crucial for the next several years in our industry to become design experts.\n\nif you take pleasure in the fact the code you write helps someone do their job better.\n\nYou’re in the right room because you are a designer. And I think you’ll like it.\n
  16. You can replace “designer” with “developer” here.\nPreaching to the choir when I say: “and designers should do the same for you.” \n
  17. You can replace “designer” with “developer” here.\nPreaching to the choir when I say: “and designers should do the same for you.” \n
  18. You can replace “designer” with “developer” here.\nPreaching to the choir when I say: “and designers should do the same for you.” \n
  19. You can replace “designer” with “developer” here.\nPreaching to the choir when I say: “and designers should do the same for you.” \n
  20. You can replace “designer” with “developer” here.\nPreaching to the choir when I say: “and designers should do the same for you.” \n
  21. There are shitty, pretentious designers (just as their are obnoxious socially inept devs) that give others a bad name\nThink it is superficial, but "necessary" -- like sugar coating or lipstick on a pig.\n\nComes down to different models and approaches to building: dev traditionally puts the tech and ‘machine’ first.\nTraditional design puts the end-user above all else.\n\nDifference between “designing” the process and designing for end use.\n\nDesign is holistic. That means everyone on my team needs to be educated about it.\n
  22. Here’s an example of how design is more important than just looks.\n\nDoes your grandmother know what a session is?\n\nThese things might not even register as a “bug” to a typical developer because “it works.”\nUndervalue the emotional impact a product (your interface) can have.\n\nHow it works and what it does are just as important.\n\n
  23. Set up visual heirarchy blur test.\n
  24. Easy trick for non-designers to “test” whether the most important things really stand out.\n\nWRITING NEXT\n
  25. Writing copy is interface design.\nEdit and refine the words. ROBOT VOICE.\nBeware Russian English.\n\nTF2\n
  26. Writing copy is interface design.\nEdit and refine the words. ROBOT VOICE.\nBeware Russian English.\n\nTF2\n
  27. Writing copy is interface design.\nEdit and refine the words. ROBOT VOICE.\nBeware Russian English.\n\nTF2\n
  28. lots of interfaces sound like the Heavy from Team Fortress 2 when you read the copy.\n[swipe]\nbetter to say: “Help ME capture THE point.”\n\nDevelopers just need to read their interfaces aloud more often to test for Russian English \n[SWIPE]\n\n
  29. lots of interfaces sound like the Heavy from Team Fortress 2 when you read the copy.\n[swipe]\nbetter to say: “Help ME capture THE point.”\n\nDevelopers just need to read their interfaces aloud more often to test for Russian English \n[SWIPE]\n\n
  30. Instead of coming at it from the perspective of “what the code does.”\n\nFriendly interfaces act like a helpful companion guiding you along the way.\n\n
  31. Instead of coming at it from the perspective of “what the code does.”\n\nFriendly interfaces act like a helpful companion guiding you along the way.\n\n
  32. Instead of coming at it from the perspective of “what the code does.”\n\nFriendly interfaces act like a helpful companion guiding you along the way.\n\n
  33. One of the last latent skills is noticing friction.\n\nTrain your brain to pinpoint the annoyances. Try and dig around it.\n\nCalled “Finding the pain.”\n\nCommunicating and articulating the pain with designers can be a challenge.\n\n
  34. Almost all problems communicating between des/dev comes from lack of context.\nUnderstanding WHY something is a problem guides you to the solution.\n\n[compare quotes]\n\n[then swoop and poop]\n\n\n
  35. Well great that doesn’t help me. My first question is why? What is the look keeping it from accomplishing?\n\nDid he read my instructions? I don’t understand how to solve this problem without more info.\n\nAlways WORK FROM BOTH SIDES to get to the root of the problem.\n
  36. Well great that doesn’t help me. My first question is why? What is the look keeping it from accomplishing?\n\nDid he read my instructions? I don’t understand how to solve this problem without more info.\n\nAlways WORK FROM BOTH SIDES to get to the root of the problem.\n
  37. Well great that doesn’t help me. My first question is why? What is the look keeping it from accomplishing?\n\nDid he read my instructions? I don’t understand how to solve this problem without more info.\n\nAlways WORK FROM BOTH SIDES to get to the root of the problem.\n
  38. Well great that doesn’t help me. My first question is why? What is the look keeping it from accomplishing?\n\nDid he read my instructions? I don’t understand how to solve this problem without more info.\n\nAlways WORK FROM BOTH SIDES to get to the root of the problem.\n
  39. Well great that doesn’t help me. My first question is why? What is the look keeping it from accomplishing?\n\nDid he read my instructions? I don’t understand how to solve this problem without more info.\n\nAlways WORK FROM BOTH SIDES to get to the root of the problem.\n
  40. Don't ask to build a bridge. Ask them to devise and build the best way across the river. \n\nSame for dev. *** KEY EMPATHY RALLYING POINT ***\n
  41. Key idea: devs aren’t users.\n
  42. Important point: You are not your users. Try to catch yourself saying “If I”\n\nQuestion how well the design meets the goal.\n\n
  43. Designer’s goal: \nDeliver the best possible experience THAT CAN BE REALIZED.\n
  44. Designer’s crazy complex cake.\n
  45. If implemented w/o pushback. Meh.\n\nHave you tried doing 4 chocolate layers in Pascal? It sucks...\n
  46. Better: determine the optimal thing together from the start.\n\nEssential to speak each others’ language clearly to do this.\n
  47. Both sides have their quirks but in the end we’re both trying to do the same thing:\n\nBuild a great product.\n\n
  48. 2 things that greatly enhance and influence a product’s design.\n\nPerformance\nAutomagic\n
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  52. Companies have seen dramatic change in behavior with relatively small performance changes (both good and bad).\n\n
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  54. Best compliment I can think to give to a dev/design team is to say their work is like magic.\n
  55. This is something software engineers can really sink their teeth into. There are a number of interface/interaction design pattern libraries.\n\nBefore I can show you and talk about some of the patterns, I want to show you that Geiger Counter again.\n\n[connect step by step back to GoF]\n
  56. Let’s think a moment about Geiger Counters.\n\nWhat features do they have? Why are they built the way they are?\n
  57. Your design. Everything about it.\nIt exists within the world at large. It interacts with people, other systems, it’s bought and sold on the market.\nAnd there are distinct FACTS about the world that influence the success of your design.\n\n
  58. Your design. Everything about it.\nIt exists within the world at large. It interacts with people, other systems, it’s bought and sold on the market.\nAnd there are distinct FACTS about the world that influence the success of your design.\n\n
  59. Your design. Everything about it.\nIt exists within the world at large. It interacts with people, other systems, it’s bought and sold on the market.\nAnd there are distinct FACTS about the world that influence the success of your design.\n\n
  60. Your design. Everything about it.\nIt exists within the world at large. It interacts with people, other systems, it’s bought and sold on the market.\nAnd there are distinct FACTS about the world that influence the success of your design.\n\n
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  62. The best designs are “aware” of the facts it cares about and shows no signs of friction--the design considered and built for the facts it saw most important.\n\nThat’s the design litmus test: \nare there major friction points with the surrounding context??\n
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  64. Influential book in traditional architecture that also influenced:\n
  65. Reusable solution templates to common problems.\n\nRead: not copy/paste code. Same for interface design patterns.\n
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  67. Responsiveness, feedback, react immediately.\nJust spend 2 hours going through your entire app and look for little hiccups and points in time where it wouldn’t be immediately clear to your user what’s going on..\nYour list will be long but you can prioritize and fix. \n
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  76. CHECK TIME\n\nstart developing the language fluency and respect for nuance in the others' domain\nDOES NOT MEAN YOU NEED TO START MOCKING UP INTERFACES or 'DOING THE PHOTOSHOPZ'\n
  77. #1 piece of advice who’ve had success teaming engineers and designers:\nthey work in the same room.\n\nManamagement objects to this idea: "we need them (and you) to focus on 'your stuff'"\n\nNews flash: the only output that matters is the product you build, focus on doing what you're good at but augment it with shared understanding and you will grease the efficiency/productivity sled.\n
  78. Learning is not a zero-sum game: knowing and understanding design principles doesn't clog your tubes to be able to write a faster hashing algo.\n\nMarkup/code standards, commenting etiquette \nI AM A CODE CHAMELEON, I ADAPT TO USE WHATEVER SYNTAX IS NEAREST MY CHANGE\nGit/SVN etiquette\nBasic OO, inheritance, DRY, separating config from logic\nThings they can do to write faster apps (spriting, minify, limit requests, css3)\n
  79. If you want to learn a language you have to start hearing it, thinking about it, and speaking it.\n\nStart small. Do an internal off-the-grid project with a designer to improve something at your office--quick way to get people’s attention and more resources.\n\nAsk your designers “why” multiple times when they give feedback.\n
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  86. If you liked this talk or want the hour of your life back, please let me know on Twitter. I’m not an annoying Tweeter and about 90% of my content is related to what I talked about today.\n